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lost bookmarks on main device while syncing to secondary device

my pc is my main device but when i synced my laptop i lost a lot of my bookmarks on my pc. is there a way i can label my pc as my main device in my firefox account so i d… (read more)

my pc is my main device but when i synced my laptop i lost a lot of my bookmarks on my pc. is there a way i can label my pc as my main device in my firefox account so i don't lose my bookmarks when i sync? is there an order to the process or something that i don't understand?

Asked by ginduf 5 days ago

Bookmarks and logins won't sync with Android

I have my Linux box and my Android phone connected to my Firefox account, and both are set to sync bookmarks, logins, and passwords. However, only the passwords will sync… (read more)

I have my Linux box and my Android phone connected to my Firefox account, and both are set to sync bookmarks, logins, and passwords. However, only the passwords will sync. The bookmarks on my Linux box do not appear on my Android phone, even after hitting the "sync now" button. Similarly, website logins are not syncing, either, and I need to sign in on my Android device, even if I'm already signed in on my Linux box. I just noticed that every time I hit "sync now" on my Android phone, the "bookmarks" checkbox is changed to unchecked. What's going on? I've tried logging out of my Firefox account on both devices, and logging back in, but the issue persists.

Asked by jonathan.cutting 23 hours ago

How to stop all installed firefox extensions from loading their mainpage after syncing?

How do I stop all installed firefox extensions from loading their main page after syncing? every time I sync from a different computer or version of windows all the exte… (read more)

How do I stop all installed firefox extensions from loading their main page after syncing?

every time I sync from a different computer or version of windows all the extensions load up their main author page all at the same time overtaking my browsing session so that I have to manually close each tab

its very frustrating On a side note Also after unnecessarily refreshing firefox and before manually changing proxy settings to "no proxy" after each refresh (Why is no proxy not the default setting anymore?) why was every webpage blocked and needing a security certificate? even google.com? and not long ago firefox crashed every tab, constantly, it wasnt even usuable but Im so dependant on its features I tolerated it but cant afford to much longer I have to use Chrome for my business as firefox doesnt always capture login/password for autologin nor for address, etc -fill in

Asked by keneglinton 12 hours ago

Firefox shows as my signed in browser on my google account

Hi team mozilla. I have a Samsung Galaxy Note 10 lite and previously i was using mozilla firebox browser on my phone and i logged in my google account on mozilla firefox … (read more)

Hi team mozilla. I have a Samsung Galaxy Note 10 lite and previously i was using mozilla firebox browser on my phone and i logged in my google account on mozilla firefox too but after even logging out my google account from mozilla browser it still shows Firefox as 'Browsers you're signed in on' on my google account connected device which is my phone (Samsung Note 10 lite) even after factory resetting my phone it still shows me this but now i don't have even firefox installed on my device yet but it still shows firefox as my connected device's browser. Please help me with this.. Also see the screenshot attached. Thanks!

Asked by SZ 2 days ago

Last reply by SZ 1 day ago

Firefox Sync Account. Locked out and only reasonable option for me is to use Chrome or Edge

Regrettably I got locked out of my Sync account due to losing my 2FA and recovery. Giving that to err is human and data losses happen, I had hoped that there would be an … (read more)

Regrettably I got locked out of my Sync account due to losing my 2FA and recovery. Giving that to err is human and data losses happen, I had hoped that there would be an alternate method of resolution, even if it means that the account is deleted so that the end user can use their primary e-mail account.

Given that my account login is my e-mail address and my e-mail address is the equivalent of a company holding my name and address I assumed it would be possible to use an official request for data removal.

Unfortunately Mozilla will only remove your e-mail address from mailing lists and not from sync account servers. So, it would appear that once you lose your 2FA, Mozilla can retain your personal details forever, and there's nothing you can do about it. Essentially what I got back after waiting for a month was being removed from any e-mail subscriptions and a 'get stuffed we can't help you, here's a link that we know can't help you'. Pretty bad after waiting a month.

It certainly makes it very secure, I'll say that, but also very weird to have an e-mail address that is unusable for the next few thousand years. Essentially on a blacklist. Having moved to Firefox after Netscape Navigator it's a shame to be locked out or to even be able to delete the account so I can start again. Anyway, my account sync with Edge and Chrome on both my Kubuntu and Windows install work fine so it's not like I don't have a browser that won't sync.

If anyone does have a solution, I'll take it, but after a month of trying various methods I think my e-mail address is now useless for Firefox Sync, and thus Firefox is now useless to me and I'll have to use Edge and Chrome instead.

Asked by jim.clow 4 days ago