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Is there a way to remove a device from sync if I no longer have access to that device?

My old PC still shows up on sync. I can't remove it because I took it apart when I built my current PC to reuse some parts. Is there a way to remove it from sync or am I … (read more)

My old PC still shows up on sync. I can't remove it because I took it apart when I built my current PC to reuse some parts. Is there a way to remove it from sync or am I stuck with it showing up?

Asked by ers379 2 days ago

Answered by Paul 2 days ago

  • Locked

downloading

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1380857. Please follow up there, thanks.] I am having trouble downloading songs from you tube to my… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1380857. Please follow up there, thanks.]


I am having trouble downloading songs from you tube to my Mac.. can you please help me? thanks.

Mrudula

Asked by mrudupatel17 1 day ago

  • Solved
  • Archived

Got a new computer in Firefox sync won't sync

I just got a new computer and my Firefox sync that I set up that computer had bookmarks, my theme, and how I had things laid out, I tried for over an hour trying to get F… (read more)

I just got a new computer and my Firefox sync that I set up that computer had bookmarks, my theme, and how I had things laid out, I tried for over an hour trying to get Firefox to sync, but after it's still the same, I was also switching from Windows 7 to Windows 10 which made it even more nauseating

Asked by jmac21012 2 years ago

Answered by wdtabor 1 year ago

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Is there Open tabs Sync in the current Firefox Preview?

If there is, there's an issue on my device as in the selection of things to have synchronized I don't see "Tabs". The only workaround I can use is to Send (Share menu) a … (read more)

If there is, there's an issue on my device as in the selection of things to have synchronized I don't see "Tabs". The only workaround I can use is to Send (Share menu) a tab collection to a device. Which actually works well. It's much slower and requires the pages to be loaded but still...

Asked by effgo 2 years ago

Answered by Paul 2 years ago

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sync issues with Samsung Galaxy S10e

I upgraded my phone from the Samsung Galaxy S7 to the S10e. I have my desktop and laptop set up to sync Firefox and both are running the most current versions. My s7 also… (read more)

I upgraded my phone from the Samsung Galaxy S7 to the S10e.

I have my desktop and laptop set up to sync Firefox and both are running the most current versions.

My s7 also was set to sync and was working just fine.

I downloaded the most version of Firefox for Android on to the S10e. I've been successful at connecting the device to my account (it shows in the list of devices).

However, it is unwilling to actually synchronize. When I go to accounts, it says "sync: never" and the categories to be synced are grayed out (bookmarks, history, etc).

I've uninstalled/reinstalled, I've restarted the device, I've clicked sync in the laptop version.

I don't know what else I am missing?

Firefox Browser 68.8.1 on the S10e Firefox 76.0.1 on the Apple MacBook Pro (I don't know the version on my PC desktop, but pretty sure it's up to date)

Asked by pers1stence 2 years ago

Answered by Paul 2 years ago

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  • Archived

Send tab to devices not working from some iOS apps

At one point this used to work, but it seems to have stopped working recently. I use the Send to Device feature frequently, but certain share combos don't seem to work at… (read more)

At one point this used to work, but it seems to have stopped working recently.

I use the Send to Device feature frequently, but certain share combos don't seem to work at all.

What works:

  • iOS Firefox to desktop
  • iOS Safari to desktop
  • iOS Edge to desktop
  • Some random iOS apps (IMDB, Amazon) to desktop
  • Desktop Firefox to iOS Firefox

What doesn't work:

  • iOS Twitter to desktop
  • iOS Facebook to desktop
  • iOS Reddit to desktop
  • iOS Google Chrome to desktop
  • iOS Yelp to desktop

I'm on Firefox 76.0.1 (Windows 10) and iOS 13.5.

Asked by Phil Park 2 years ago

Answered by Phil Park 1 year ago

  • Solved
  • Locked
  • Archived

Cannot sign in to Firefox account when VPN is active

Hi, I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it? Any help is very much appreciated! Thank you! … (read more)

Hi,

I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it?

Any help is very much appreciated! Thank you!

Asked by thw24 2 years ago

Answered by schnrl 2 years ago

  • Solved
  • Archived

Strange passwords sync problem

Hello, after my PC died and got a new one plus a new mobile it sync everything but my passwords. Strange thing is all passwords are still in my android tablet firefox, wh… (read more)

Hello, after my PC died and got a new one plus a new mobile it sync everything but my passwords. Strange thing is all passwords are still in my android tablet firefox, which I have connect and trying to sync, but with no luck so far. There are thousands of passwords there from many years and I'm afraid if tablet fails I will lost everything. BTW it cannot get/or send passwords from chrome or I could have shift passwords to other devices through chrome. Something change regarding passwords lately? Thanks in advance.

Asked by veecou 2 years ago

Answered by veecou 1 year ago

  • Solved
  • Archived

ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (read more)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Asked by mal1k 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

I did not see the topics with the accounts here, so I pushed this question here.Is the ip from which the firefox account was registered saved?

I did not see the topics with the accounts here, so I pushed this question here.Is the ip from which the firefox account was registered saved? … (read more)

I did not see the topics with the accounts here, so I pushed this question here.Is the ip from which the firefox account was registered saved?

Asked by スイ チ 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

Sync no longer synchronizes any elements

Hello, Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I… (read more)

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Asked by Jinx 1 year ago

Answered by the-edmeister 1 year ago

  • Solved
  • Archived

Firefox sync is not syncing bookmarks to a new device

I purchased a new device, but the bookmarks are not syncing like it has on prior devices. I have confirmed all setting are exactly as they were previously. No matter what… (read more)

I purchased a new device, but the bookmarks are not syncing like it has on prior devices. I have confirmed all setting are exactly as they were previously. No matter what I try, I can't get my bookmarks to join me on my new device. Is this a known bug?

Asked by mk 1 year ago

Answered by ARMAN KHAN 1 year ago