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Reset Firefox password -> Lost paswords

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible… (read more)

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible to recover the old data (firefox sync)?

Asked by pantuniestal 6 months ago

Answered by FredMcD 6 months ago

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My account locked!

https://support.mozilla.org/ko/kb/accounts-blocked I haven't received the verification email because my email is dormant. When I unlock the dormant email and click the Re… (read more)

https://support.mozilla.org/ko/kb/accounts-blocked

I haven't received the verification email because my email is dormant.

When I unlock the dormant email and click the Resend button, the account is locked and it cannot be synced.

Asked by wnrdmadmlaneh 9 months ago

Answered by Mad Maks 9 months ago

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Lost all my data when I lost my password

I forgot my password, went straight to recover it, did not read the message and all my data is now erased. I know I should've read it but god damn if the action deletes A… (read more)

I forgot my password, went straight to recover it, did not read the message and all my data is now erased. I know I should've read it but god damn if the action deletes ALL of your information do a double confirm with some red popup...

So is there a way to recover it somehow? Download and try my old passwords on it or something else?

Asked by hjebany 11 months ago

Answered by Wesley Branton 11 months ago

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Sync and pair QR codes cut off at the bottom, can't scan them with phone on Linux

I am using the latest MX Linux Distro and Firefox 85. I am trying to setup sync with my phone so I can access all my bookmarks and such on my phone. It pops up with a QR … (read more)

I am using the latest MX Linux Distro and Firefox 85. I am trying to setup sync with my phone so I can access all my bookmarks and such on my phone. It pops up with a QR code to scan in the Firefox on the phone but it would never scan. After a closer look at the QR code, it is cut off at the bottom and there seems to be nothing I can do to get around that. Endless searches make it out that I am the only one having this problem.

I don't know if this is a bug in Firefox, a bug in the interface, a bug somewhere else, or what. I just want to make it work. Thank you.

Asked by markreaves1984 9 months ago

Answered by markreaves1984 9 months ago

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Syncing

I'm trying to sync a new laptop. It keeps telling me to sign in on another device. I'm already signed in on both devices. Help!

Asked by Ellen 6 months ago

Answered by Ellen 6 months ago

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Bookmark import from Firefox Sync.

Hi, I have a probem. My PC broke down. I lost all my data. After i reinstaled Firefox on my pc and Connected it to Sync, i was not able to get my bookmarks back. I see th… (read more)

Hi, I have a probem. My PC broke down. I lost all my data. After i reinstaled Firefox on my pc and Connected it to Sync, i was not able to get my bookmarks back. I see them on my phone under - Bookmarks - Desktop Bookmarks, but i can' t see them on my PC. I tryed to sync them, but nothing. I remember that when this happened last time, i just loged in and got all my bookmarks back, but now i have lost half a day, but got nothing out of it....

Asked by Armands 8 months ago

Answered by cor-el 8 months ago

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Duplicate devices in "Send Tab to Device" list - but not in accounts.firefox.com

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.… (read more)

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.

The problem is they do not appear in https://accounts.firefox.com/settings#connected-services so I cannot remove them. Only the actual devices I am using appear there.

Any ideas?

Asked by apathetic 3 months ago

Answered by jonzn4SUSE 3 months ago

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Remote Tech Chat Window left open, main window with 1200 synced tabs closed, need synced tabs back

A remote tech was logged in to my machine and had a chat window (Firefox window) opened. My main Firefox window was also opened as it always is. My main firefox window h… (read more)

A remote tech was logged in to my machine and had a chat window (Firefox window) opened. My main Firefox window was also opened as it always is. My main firefox window had approximately 1200 tabs that were synced and have been opening when I open firefox for more than a year. Most of these tabs were very important. Well the main Firefox window was closed with the secondary chat window still opened. Just like that, my massively important 1200 synced tabs were gone!!! Can someone please tell me how to recover them. The tech did open a few blank tabs once i pointed out what had been done. How can I recover all of those tabs?

Secondly, can a synced tab session be saved (or backed up) as you used to be able to do in the early days of tabs / session manager?

And finally, I need to have my internal drive replaced, is there some way that I can save my open / synced tabs for restoring on new drive after windows reload? Thank you

Asked by Johnny 11 months ago

Answered by cor-el 11 months ago

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Did a system restore and firefox was rzemoved from my windows 7 computer, had pword saved but now it's gone

I did a system restore because I thought an update had messed up some things, specifically I could not sign in to a site I use regularly because I would get a black scree… (read more)

I did a system restore because I thought an update had messed up some things, specifically I could not sign in to a site I use regularly because I would get a black screen and a message stating that "Northern Tool" is not currently available in your country. I had been using a vpn but it was set for a U.S. city and both I and the website are in the U.S. also. After system restore for a time only 2 days prior, my Firefox was apparently removed from my computer and all history of it. Now I am having trouble re-installing and using sync to get back my saved stuff. This is all on another PC with Windows 7.

Asked by BOB 9 months ago

Answered by jscher2000 9 months ago

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Syncing to 2nd computer

I am logged in to Firefox on my iMac. I added the 'master password' and wrote that down as my Firefox password, and deleted the previous password. It is only 4 characters… (read more)

I am logged in to Firefox on my iMac. I added the 'master password' and wrote that down as my Firefox password, and deleted the previous password. It is only 4 characters.

I now want to sync to my Macbook Air, but it does NOT accept that password, complaining that it is only 4 characters.

How can I sync to my Macbook Air?

Thanks!

Asked by netra 10 months ago

Answered by jscher2000 10 months ago

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logins and passwords add-ons bookmarks

Yesterday I reseted my pc and once I was able to get in and reinstall Firefox I did. Once signed in usually everything is there. I might have rearrange a few add-ons but … (read more)

Yesterday I reseted my pc and once I was able to get in and reinstall Firefox I did. Once signed in usually everything is there. I might have rearrange a few add-ons but its good to go but not this time. Everything was gone. My passwords, add-ons and bookmarks.

Asked by destroyerofjericho 9 months ago

Answered by FredMcD 9 months ago

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Cannot sync bookmarks between Firefox on Linux and Windows

1. I have one computer and it has Linux and Windows running on it. But Firefox on both systems cannot sync, although I have signed in with the same account. 2. The sync w… (read more)

1. I have one computer and it has Linux and Windows running on it. But Firefox on both systems cannot sync, although I have signed in with the same account.

2. The sync website has a strange font display which other websites do not have. See https://forum.manjaro.org/t/arch-wiki/46784/2

Asked by 1900011604 10 months ago

Answered by jonzn4SUSE 10 months ago

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Firefox Account Sync not working, and wiping settings whenever I shut down

Hey y'all, First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy. I switched to Firefox a few mon… (read more)

Hey y'all,

First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy.

I switched to Firefox a few months ago and immediately set up the password manager and a bunch of bookmarks. Unfortunately, the next time I shut down my computer and restarted, Firefox said this browser was a new installation and had totally reset, with nothing saved.

This happened again a second time, so I set up a Firefox Account so I could have the settings saved to a profile rather than an installation.

Every time I restart the same thing happens: Firefox has a 'new installation' and none of my settings. The first time I logged in to my Firefox account to sync it, it worked. But I've just installed Catalina, previously using Mojave, and on that restart it happened again, but the Firefox account sync isn't doing anything. Now, every time I open up the browser, even if I haven't restarted the computer, it brings me to the same 'new installation' screen. When I log in to my Firefox account as prompted, none of my previous information syncs. Nothing happens at all after I get the "This Firefox is connected" screen.

I know the sync is at least somewhat connected because I can sync tabs from my phone to my computer.

Any ideas? I can re-do all of my passwords and bookmarks, but I don't want to bother if it isn't getting saved anywhere, or if I can't stop this factory reset whenever my computer shuts off.

I'm on a Macbook running Catalina 10.15 if that matters. Thanks!

Abby

Asked by arlinn315 12 months ago

Answered by jscher2000 12 months ago

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Failed sync setup between new Note 20 Ultra and desktop Firefox

I've been trying to setup sync between Firefox on my new Note 20 Ultra and my laptop and I keep failing at step #7. Sync Setup process as I understand it: 1. Login to Fi… (read more)

I've been trying to setup sync between Firefox on my new Note 20 Ultra and my laptop and I keep failing at step #7.

Sync Setup process as I understand it:

  1. 1. Login to Firefox on both smartphone and in desktop device
  2. 2. From Firefox in smartphone go to Settings -> Synced Tabs then click "Sign into sync"
  3. 3. On desktop device, go to firefox.com/pair
  4. 4. On the Firefox pairing site, click "Show Code"
  5. 5. On smartphone, click "Ready to scan" then scan the QR code on your desktop with your smartphone
  6. 6. On smartphone, confirm that the information listed for the device you're trying to sync with is correct and click "Confirm pairing"
  7. 7. On your desktop device a page opens that states, "Open your authentication app and enter the security code it provides".

And here is where I hit the snag. I don't understand what authentication app it wants me to use or where this 6-digit security code is supposed to come from. I have used Lockwise, I have it installed on my Note and am logged in, but I don't receive any sort of notification on my phone or on my laptop telling me what security code I'm supposed to use.

Additionally, I have tried using the email method instead of the QR code scanning method to sync and I still end up at a dead-end in the exact same spot in the process. Please help.

Asked by Rebecca 10 months ago

Answered by Seburo 10 months ago

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Profile migration FF Rapid Release 84.x to ESR 78.6.x (Offline)

Dear all, I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration… (read more)

Dear all,

I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration. The customer has a very isolated on-premises environment and does not allow the users to login into a Firefox-Account. Therefore the settings for Cookies, Cache, History and especially Bookmarks are not synched.

Environment details:

  • Enterprise environment with several tausends of clients
  • All clients on Windows 10 Enterprise between 1809 and 20H2
  • All clients have always the newest Firefox installed currently 84.x

This creates a huge challenge to sync this stuff. Therefore I have now identified the following two options:

  1. 1 Allow the downgrade by using the environment variable MOZ_ALLOW_DOWNGRADE on Windows. For this option I am trying to find the real reason why this "Downgrade-Stop" has been implemented in the first place? What risks in detail do I take to allow this downgrade? Has anybody done this before and do you mind to share your experience here? How many issues did you face and how did you remediate the issues?
  1. 2 Hand over the migration to the users. Copy their current profile to their desktop and ask them to import their bookmarks manually. Not preferred by users and I can't even blame them for.

Is there any other way to automatically sync the profiles from 84.x to ESR 78.6.x without user interaction?

Thanks in advance Amir

Asked by LEnS Amir 10 months ago

Answered by LEnS Amir 7 months ago

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Delete history across all synced devices?

I have 3 synced devices. Included in my sync options is History. Not all history seems to sync, and deleting history on one device doesn't delete it on the others. Can an… (read more)

I have 3 synced devices. Included in my sync options is History. Not all history seems to sync, and deleting history on one device doesn't delete it on the others. Can anyone tell me how to truly sync and delete all history across all synced devices? If this feature isn't already available, I ask that Firefox developers please make it available. Thanks!

Asked by puroprana 6 months ago

Answered by nadhra 6 months ago