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  • Solved

Sync issues

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the … (read more)

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the loading icon just spins and spins and spins and spins and spins for.ev.er. Please help. I just want my browser to sync on different devices.

Asked by april.ross 4 days ago

Answered by jscher2000 3 days ago

  • Solved

Firefix 93 No "Send Tab" Option, Unable to See Synced Tabs

I've just set up Firefox Sync, but it is only working one way. I can see my computer's tabs from my phone but I cannot see my phone's tabs from the computer - if I use th… (read more)

I've just set up Firefox Sync, but it is only working one way. I can see my computer's tabs from my phone but I cannot see my phone's tabs from the computer - if I use the quick access "Show tabs from other devices" it just spins a loading wheel with "Syncing".

Also, the "Send Tab" option when you right click a tab does not appear at all. Sending a tab from the phone to computer does not result in anything appearing on my computer.

Everything is set to sync on both devices, and I have tried to sync it manually. Both versions are up to date.

Asked by jas57 2 weeks ago

Answered by cor-el 1 week ago

  • Locked

Facebook account unlock

duplicate of /questions/1353322 Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number Password email: please … (read more)

duplicate of /questions/1353322

Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number Password email: please reply to my email and unlock Facebook


edited email, password and phone# from public and search/spam bots view as this is a public community support forum.

Asked by ap7196960 2 weeks ago

Last reply by ap7196960 2 weeks ago

  • Solved

unlock Facebook I'd

Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number ... Password ... email: ... please reply to my email and … (read more)

Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number ... Password ... email: ... please reply to my email and unlock Facebook


edited email, phone# and password from public and search/spam bots view on this community support forum.

Asked by ap7196960 2 weeks ago

Answered by James 2 weeks ago

  • Solved

Synchronization Settings

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it ch… (read more)

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it changed my most recent settings and i lost all my Bookmarks.

Asked by m.cooley475 2 weeks ago

Answered by m.cooley475 2 weeks ago

  • Solved

Delete Firefox sync account after email change

Hi, during maintenance of my logins in my password manager I discovered that I still have the login data for a FireFox Sync account. I can login to that account and see m… (read more)

Hi,

during maintenance of my logins in my password manager I discovered that I still have the login data for a FireFox Sync account. I can login to that account and see my settings, but I actually want to delete the account completely. The problem: The mail address associated with that account does not exist anymore (changed the company). When trying to delete the account (or when trying to add a seconday mail address), Firefox Sync prompts me to enter a verification code that was sent by mail.

I'll never receive that code, as that original mail adress does not exist anymore.

How can I delete that FS Sync account?

Thanks, Frank

Asked by frank.aurich 3 weeks ago

Answered by frank.aurich 3 weeks ago

  • Solved

account and password from logins.json file

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it … (read more)

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it to my current Firefox profile? In properties of passwords in Firefox I don't have option to import from file, I don't know how to find option that will let me do it.

Asked by sawicka.katarzyna91 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Unable to log into Firefox Sync

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-… (read more)

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.

Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account.

In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on accounts.firefox.com but of course making any change requires that I put in the code that was sent via email.

I attempted to download Lockwise and again prompted to enter the code sent via email.

So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.

Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done.

Asked by Corey W 4 weeks ago

Answered by jscher2000 4 weeks ago

  • Solved

Changed phones and it didn't sync my collections.

I recently upgraded my phone from a galaxy s8+ to a galaxy s21. I had chose to do trade in so i just factory reset my old phone and sent it in but what i forgot to do was… (read more)

I recently upgraded my phone from a galaxy s8+ to a galaxy s21. I had chose to do trade in so i just factory reset my old phone and sent it in but what i forgot to do was sync my collections as I had a lot of those on my old phone. Sadly I only realized that after I sent it in and reset it. I'd like to get those back but I do not know how. Everything else seems to have synced fine but not collections. I checked what all accounts are supposed to be synced and that phones account is one of them, but I am not sure since I know longer have access to that phone if I am actually able to get those collections back. So I was wondering if that would be possible or not. Any help would be greatly appreciated!

Asked by Undertale4612 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Add my Firefox set up to new computer

My iMac died. I downloaded Firefox onto my replacement iMac and signed into Firefox Sync hoping all my Plug Ins and Bookmarks would propagate onto my ne iMac but they did… (read more)

My iMac died. I downloaded Firefox onto my replacement iMac and signed into Firefox Sync hoping all my Plug Ins and Bookmarks would propagate onto my ne iMac but they did not. I keep getting a message from Firefox to complete Firefox Sync by adding another device. I just want the set up from the Firefox set up on my iMac that died. Is there any way to recover my old Firefox info onto my new iMac?

Asked by netliving 1 month ago

Answered by Seburo 1 month ago

  • Solved

Firefox trying to login to OLD account when I enter CURRENT one

I just fired up a computer I have not used in like 6 months. I tried to login to my CURRENT Firefox account which I use with 3 devices. I go through the email + password … (read more)

I just fired up a computer I have not used in like 6 months.

I tried to login to my CURRENT Firefox account which I use with 3 devices.

I go through the email + password + verification process but when I finally enter the verification code (sent to the RIGHT email address) Firefox says "wrong password" and shows an OLD email I used to use.

I changed this email twice at least in the past 1+ years so I am not sure what's happening.

Asked by Japanese Mushroom 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox sync efface les données enregistrées dans le navigateur

Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la … (read more)

Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la synchronisation s'est faite avec le mac, j'ai perdu tous mes identifiants aussi sur Firefox browser - bizarement quelques jours plus tard alors que la synchronisation se faisait bien entre temps pour l'historique . J'ai arrêté Firefox Sync et j'ai pu récupérer une sauvegarde de mon profil. Sauf que quand je synchronise à nouveau, mes identifiants disparaissent ! Faut-il que je crée un nouveau compte ? Merci par avance pour vos réponses. C'est très ennuyeux. Je n'utilise pas d'autre navigateur/gestionnaire et tous mes mots de passe sont là.

Asked by pattachon 1 month ago

Answered by pattachon 1 month ago