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  • Solved

Themes are synced even though I've disabled it with lightweightThemes and activeThemeID

Hello, I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme … (read more)

Hello,

I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme for production, green for test, grey for default) but I can't prevent Firefox Sync to sync the active theme between my profiles.

I have set both services.sync.prefs.sync.extensions.activeThemeID and services.sync.prefs.sync.lightweightThemes to false and restarted all my Firefox profiles.

After a while, all windows/profiles are synced to the same theme.

Are those settings really read by Firefox Sync ? I'm on Windows 10, Firefox 91.10.0esr (32-bit)

Thanks in advance for your help !

Asked by Cédric 2 days ago

Answered by cor-el 1 day ago

  • Locked

downloading

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1380857. Please follow up there, thanks.] I am having trouble downloading songs from you tube to my… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1380857. Please follow up there, thanks.]


I am having trouble downloading songs from you tube to my Mac.. can you please help me? thanks.

Mrudula

Asked by mrudupatel17 4 days ago

  • Solved

Is there a way to remove a device from sync if I no longer have access to that device?

My old PC still shows up on sync. I can't remove it because I took it apart when I built my current PC to reuse some parts. Is there a way to remove it from sync or am I … (read more)

My old PC still shows up on sync. I can't remove it because I took it apart when I built my current PC to reuse some parts. Is there a way to remove it from sync or am I stuck with it showing up?

Asked by ers379 5 days ago

Answered by Paul 5 days ago

  • Solved

Desktop passwords do not sync with Android.

I've searched and read several "fixes" for this problem, but they either don't make sense, are old, or don't work. I have enabled sync on both devices. I have selected lo… (read more)

I've searched and read several "fixes" for this problem, but they either don't make sense, are old, or don't work.

I have enabled sync on both devices. I have selected logins to be synced on both devices. I am not using primary password on either device. Still, I cannot get my passwords to show up in my android device.

Please help and keep it simple, because some of the answers elsewhere made no sense to me. I apparently need very small words to understand.

Asked by C. Michael 3 months ago

Answered by C. Michael 3 months ago

  • Solved

How to transfer tabs from desktop to phone

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the… (read more)

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the desktop tabs will not be transferred to the phone again. please guide me

Asked by iraj 1 week ago

Answered by cor-el 1 week ago

  • Solved

How do you sync multiple profiles across multiple devices?

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices: 1. Perso… (read more)

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

Asked by tom.saunders90 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

"What precisely does “sync” mean with respect to transferring Firefox information between devices?

I’ve not had much success with my online searches to learn the details about what takes place when Firefox syncs browser information across devices. To keep things simpl… (read more)

I’ve not had much success with my online searches to learn the details about what takes place when Firefox syncs browser information across devices. To keep things simple, assume I interested only in syncing bookmarks and staying within the Firefox environment, i.e., no syncing to another browser. Please note that I am NOT asking for help in setting up Sync on different devices or in how to turn Sync on and off. Rather I am seeking help to understand what “sync” means, that is, the details of the sort of information transfers that take place between individual devices and the Firefox Sync server.

Here’s what I currently understand. After signing in to my Firefox account on Device 1, setting up syncing on that device, specifying that I want only bookmarks to be synced, and turning syncing on, the set of bookmarks on Device 1 is sent to be stored on a Firefox server. After that, whenever one is signed in to the Firefox account on Device 1 and syncing is turned on, any changes to the bookmarks on Device 1 will "automatically" (but I don't know how quickly) end up being reflected in the set of bookmarks stored on the server. Fine so far.

In addition to Device 1 I have another device, Device 2 which has not been set up for Firefox Sync. It has its own set of bookmarks. Some of them are also on Device 1, some are not. I sign into my Firefox account on Device 2 and set up syncing on it. I follow the steps for doing this in https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer, “Connect additional devices to Sync.” I then click Sync Now. OK, now what happens?

1A. Do the bookmarks in Device 2 get added to the bookmarks stored in the Firefox Sync server? 1B. Do the bookmarks NOT in Device 2 get deleted from the bookmarks stored in the Firefox Sync server?

OR

2A. Do the bookmarks stored in the Firefox Sync server get added to the bookmarks in Device 2? 2B. Do the bookmarks NOT stored in the Firefox Sync server get deleted from the bookmarks in Device 2?

After whatever transfers of bookmark between Device 2 and the Firefox Sync server take place, and assuming that I’m still signed in to my Firefox account on Device 1 and that syncing on that device is still turned on, what sort of transfers of bookmarks takes place between the new set of bookmarks stored in the Firefox Sync server and the set of bookmarks already on Device 1?

3A. Do the bookmarks then present in the Firefox Sync server get added to the bookmarks in Device 1? 3B. Do the bookmarks no longer in the Firefox Sync server get deleted from the bookmarks in Device 1?

Finally, what happens to the set of bookmarks in Device 1 and Device 2 if I’m simultaneously signed in to my Firefox account, syncing is turned on in both Devices 1 and 2, and a bookmark is a) added to either device OR b) deleted from either device?

I’m sorry this message is so long, but I’ve wanted to be clear about the things I don’t understand in regard to Firefox Sync. I’d really appreciate what anyone can say to help me clarify these points. Thanks so much.

Asked by lbecker 2 weeks ago

Answered by Paul 2 weeks ago

  • Solved

Syn between 2 laptops

Following direction on Help Page - Trying to sync tabs, bookmarks etc from one laptop to another. In settings, devices are said to be logged in and sync set to sync prett… (read more)

Following direction on Help Page - Trying to sync tabs, bookmarks etc from one laptop to another. In settings, devices are said to be logged in and sync set to sync pretty much everything. Clicking the menu top right - only shows my email @ the top, then New Tab etc - but nothing about "Sync Now" or "Sign In" What am I missing? TIA, Jean

Asked by jean61 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Firefox thinks I scanned with phone camera despite doing from within the app

Trying to scan from my a53 to pair things up and it keeps thinking I used my phones camera despite using the button in the app from the url bar on android. Just like it s… (read more)

Trying to scan from my a53 to pair things up and it keeps thinking I used my phones camera despite using the button in the app from the url bar on android. Just like it says to do here. I can't for the life of figure out why it thinks I'm using the camera when I only did that once then figured out to use the app(really wish it was also in the menu next to the tab count as well....).

Asked by Kaosine 3 weeks ago

Answered by Kaosine 3 weeks ago

  • Solved

Can't get tablet to sync

I just purchased a Kindle Fire HD Plus, and I was able to load the Firefox mobile app on the device, but I can't get it to sync with my account. Following the directions … (read more)

I just purchased a Kindle Fire HD Plus, and I was able to load the Firefox mobile app on the device, but I can't get it to sync with my account. Following the directions in the help articles, I tap the three dots in the upper right-hand corner. Then, I select "Settings" and "Sign in." At that point, the browser goes to the following page: about:accounts?action=signin&entrypoint=preferences, but the page never loads; it just keeps grinding away. I also tried using the QR code method, but that didn't work either. Please help.

Asked by michael.friedman 4 weeks ago

Answered by James 4 weeks ago

  • Solved

Forgot Firefox Account Old Password

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox acc… (read more)

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox account, I had a lot of passwords, bookmarks and data that I need to recover, also for my full time job a lot of valuable data which I have lost now. I couldn't find any email address so I can address my concern directly, It's why I am posting here. Please help, I am so lost now. I can also provide you with any information needed, just let me know.

Firefox Account Email: [email]@hotmail.com Contact Email: [email]@hotmail.com

I would really appreciate your help, and hoping on resolving my concern in a timely manner.

Blagojche

Asked by Blagojche Ivanoski 1 month ago

Answered by cor-el 1 month ago