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Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the parameters, all my passwords have disappeared. I do also have Firefox on my phone, which have all my passwords from before the first instance it occured, but it never synchronized to Firefox on my computer. No error messages appears when synchronizing, and everything seems to be normal. Any way to correct the non-synchronization of passwords ? Is there something I'm doing wrong ? Thanks.

I have a new computer. I have installed beta. I run beta on 2 other computers a tablet and my phone. It instructed me that I needed to unlink other devices and start over. My credentials will not work and a reset email is not being sent. I would like to get my devices logged in and linked again. If it isn't possible I will reluctantly move back to Explorer. Mozilla has been so easy to use until now???? Very frustrating.

Hello, I am a bit of a tinkerer and a tech junkie. However, I still find sync to be a very useful and handy tool, and have it applied to all of my devices (tablets, phone, multiple computers). Due to my never-ending quest to make things better, though, I am frequently changing OS'es and uninstalling apps/rearranging registries on many of these devices, so I often find myself needing to reinstall firefox (and thus re-sync).

The only problem here is that sync recognizes each new iteration as its own separate device, even though a vast majority of them cease to exist entirely and are gone forever. This makes my "Tabs From Other Devices" page a huge pain to access, as most of the device names are the same and a lot still have active pages in them.

How would I go about deleting these old accounts from my sync account? Changing my password does no good at all, as since the devices cannot access the server any longer they are still present in my database, and as such are still annoying. Any help is appreciated!

Two pictures of the problem is as follows. As you can see, there are many apparent duplicate devices: http://imageshack.com/a/img14/5290/a29b.png http://imageshack.com/a/img59/6697/6sp4.png

Am running the latest version of Firefox (32.0.2) on three devices: a PC laptop, a Macbook, and an iMac. On each and every machine, cannot sign in to Firefox Sync. Every time I receive a "connection interrupted" error. Yesterday I set up two Firefox Sync accounts (one for me and one for my husband), but today I can't use either of them because we can't sign in. What can we do?

In July, I first installed Sync on my PC (Windows 7), my smartphone and my tablet (both Android 4.2.2). It worked perfectly, with all bookmarks, history and tabs synchronized, and proved useful during holidays as I was only left with my Android devices.

I haven't been using Firefox much with my Android devices lately, but yesterday, when I checked their bookmarks, I realized they were out of sync with my PC's bookmarks.

I have been through all the tips offered on this site (unlinking, updating, re-linking...), with limited success : the history of the various devices in synchronized, but NOT the bookmarks.

I tried to create a new account with a new email address, but I am still waiting to receive the email for verification (although the email address works fine). Therefore I have deleted my 'old' account and re-created a new one, with the same email address.

Any clue as to how to synchronize the bookmarks?

I have a PC (Windows 7) and I would like to back up my bookmarks, etc, as I'm switching to another PC, so I made sure I had the latest version of firefox and sync. I created a sync account and and got a message that the sync would begin momentarily but nothing has happened (this has been over 2 hours). I also tried the "sync now" option under tools. Is there a way to tell if it's even working since there is no status bar?

I've tried selecting all the items to be synced and disconnecting and reconnecting to firefox and still not working.

Thanks.

Firefox has begun opening very [very!] slowly, as well as crashing and freezing during use. This is happening on all of my three machines, two running Win 7 and one Win 8. I have tried refreshing and disabling hardware acceleration, but to no avail. Now it seems to freeze on opening and takes a minute or two even to become responsive, if at all. When I look at Task Manager during a freeze I see the Firefox process is using 35-50% of memory [i have 8GB, 12GB and 16GB] and up to 50% of processsor resources. All has been fine until the last couple of weeks. As an adjunct, in the last month I have noticed an almost permanent error message on the status bar - "Sync encountered an error while synchronising: Unknown error. Sync will automatically retry this action."

I got one of those pop ups, your FF is loading slow, so I said ok, then kicked me into updating sync... I had trouble logging in change my PW twice, and it worked once then not again. Soooo, questions are: 1) are firefox account and sync account the same? 2) do they have different pws? 3) do I log out of them separately or together?

4) how do I tell if I am in new Sync or old. [first time I tried there was no "disconnect" on my sync page]

Once I get accounts and PWs straightened out, I'll be back with more questions.

Sorry to be critical, but I think many of the faq and help pages are close to worthless. They are carrying too many assumptions about what you already know if you ask a question. One solution, ANYTHING mentioned [e.g. sync, account, logon, usename, etc] should have a <learn more> link.

thanks look forward to answer[s] tom

I received an email from Monzilla , informing me that a device had been added to my account. ? Prior to this while I was browsing a synch error appeard requisting that I sign in , which I did . Question : was that interpreted as adding another device ? I am concerned as I only use one device a desktop

Hi,

About a month ago I spent a couple of hours clearing out my bookmarks on Firefox. I deleted at least a couple of hundred bookmarks - duplicates and no longer relevant. Just now all of my deleted bookmarks have reappeared on my list and bookmarks toolbar. How can I undo it?

This isn't the first time this has happened but the first time I have lost a large amount of work to it.

Also, I noticed a couple of days ago that my Firefox for Android hadn't tried to sync since August so I told it to sync and it worked fine when triggered manually. Is that possibly related?

Thanks!

Latest sync error: 1448499683622 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683622 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683622 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683622 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683623 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683623 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683623 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683623 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683623 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683623 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683624 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683624 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683624 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683624 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683624 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683624 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683691 Sync.Tracker.Clients DEBUG Saving changed IDs to clients 1448499683693 Sync.Tracker.Passwords DEBUG Saving changed IDs to passwords 1448499684203 Sync.Tracker.Bookmarks DEBUG Saving changed IDs to bookmarks 1448499684285 Sync.Tracker.Addons DEBUG Saving changed IDs to addons 1448499684286 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1448499684288 Sync.Tracker.History DEBUG Saving changed IDs to history 1448500029310 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1448500029589 Sync.Tracker.History DEBUG Saving changed IDs to history 1448500033435 Sync.Tracker.History DEBUG Saving changed IDs to history 1448500124687 Sync.Tracker.History DEBUG Saving changed IDs to history 1448500283621 Sync.Service DEBUG User-Agent: Firefox/42.0 FxSync/1.44.0.20151029151421. 1448500283621 Sync.Service INFO Starting sync at 2015-11-26 01:11:23 1448500283621 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283621 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283622 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283622 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283622 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283622 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283622 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283622 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283622 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283623 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283623 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283623 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283623 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283623 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283623 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283624 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283624 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283624 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283624 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283624 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283624 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283625 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283625 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283625 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283625 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1448500283626 Sync.Status INFO Resetting Status. 1448500283626 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1448500283627 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1448500283633 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1448500283633 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed 1448500283633 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283633 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283633 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283633 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283633 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283633 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283634 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283634 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283634 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283634 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283634 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283634 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283634 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283634 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283635 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283635 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283635 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283635 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283635 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283635 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283635 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283635 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283635 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283635 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283636 Sync.SyncScheduler DEBUG Next sync in 600000 ms. 1448500283636 Sync.ErrorHandler ERROR Sync encountered an error

Dear Administrator,

I am a Safari user on Mac OS X 10.6.8. Some of the website I had to visit every month has updated their site. So, Safari 5.1.0 does not work for these sites. I downloaded FireFox 44.0.2 and find myself wishing to run FireFox 16.0.2 since this version of FireFox does not work with 1Password 3.0. This is a deal breaker for me. Is it possible for me reset the sync data? so that I can use FireFox 16.0.2.

Thank you very much for your time and effort in this matter.

Sincerely yours, Zigang Pan

Hard drive died. Installed new drive. Reinstalled Firefox with backup. Bookmarks weren't same as on tablet. Finally discovered I made different email accounts. If I delete account on tablet and make it like desktop account will bookmarks still be on tablet so I can sync them with desktop or will they be lost? There are different bookmarks on tablet and desktop and I want them both.

I have a computer running windows 7 and have no problem creating a firefox sync account or logging in to it.

I have 2 computers running windows 10 and I cannot log into my firefox sync account or even create a new one with a different email address. I keep getting an unexpected error in both instances.

I even uninstalled firefox and reinstalled it........

I checked firefox server status and all is fine.

All versions of firefox I am running is 48.0

Here is my history log......I would hate to downgrade my computers to windows 7 just because of firefox sync,

There has to be something on the back end for this to be happening.

Im attaching a log of my firefox

Everything was hunky dory until the awful v48 update. With no other changes to the system, bookmarks are now annoyingly slow to use. If I try to bookmark this page for example, FF has to think for 2-5 seconds before I can enter tags. After saving the bookmark it freezes for another 1-3 seconds before I can do anything else. This is an awful downgrade.

There were absolutely no other changes to my setup except for the update. I didn't change any preference, install an addon, or the like. In any case, I performed a safe mode test and this makes the pauses even worse.

What else can I try? Your FF knowledge would be greatly appreciated.

Hi. I had an issue with firefox not working on asana.com because of an outdated TSL settings, even though I was on the latest firefox version. So I uninstalled firefox, took a reboot and then reinstalled it again.

Now I have several issues: Sync says I`m not connected to internet so I`m not able to get all my data back I`m not able to login to asana anymore, havent tested any other pages and now when I go to mozilla help sites it looks like this: prntscr.com/ck65e3

So I`m currently running Chrome since firefox is living on it`s own..

Hope this will be fixable..

I don't know why - possibly after a firefox update to 49.0.2? But Firefox on Windows 10 is no longer saving or using my saved passwords. When I try to display saved logins, there are none showing. However, I do have intact key3.db and logins.json files, and I can see in logins.json that there are lots of logins stored in there. So I'm sure the data are there, but just not being read.

Uninstalling and reinstalling didn't help. Refresh didn't help. Synch seems to connect, but doesn't help. Isn't there some command to force the browser to read the saved logins file?

Hi , today i tried to sign-in to my firefox sync account, but it wont going through and its saying working , and it wont login , and its very weird because i never had this kind of problem before , and login 4 days ago to my firefox account and everything was fine but now i don't know why its not let me to login

Earlier tonight I set up a Firefox account (I've been a loyal user of the browser 10+ years), and everything worked fine. When I tried to log in to Sync it produced the above result. After waiting well over an hour for it to actually log in, I decided to delete the account and create it directly from the Sync page, but the same result occurred.

Just installed firefox on my tyan s7025 server/gamer and I can no longer sync or sign in to manage my account on any of my machines. I have 2 laptops, a desktop, and 4 servers. Is there a limit on how many devices I can have with this account? When I try to sign in, the page just says "working" and never logs in, just continues to say "working" for as long as I leave it. Up to 30 hrs before I get aggravated and just close it. Help?