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Unable to Sync Notes by Firefox

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. W… (read more)

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. When I go to "Manage Your Extensions" I see all of them there, but I don't know how to make it so that their icons are viewable in my Toolbar where I can click and use them. What few add-ons I am able to get to show up in the Toolbar I got by either going directly to the add-ons website and installing from there, or by uninstalling them via the add-ons Manager page and then reinstalling. Which in my opinion defeats the whole point of having a Firefox account and sync activated.

Of critical importance is my need to get back the information that I had stored in Notes by Firefox. I was finally able to get the add-on to show up in the Toolbar buy following the above mentioned steps, however I am unable to sign in to Sync. Below I have listed each of the step I take along with attaching screenshots. 1) Click on Sign in to Sync - This opens a new Firefox browser window that prompts me to enter my email to continue to Notes. 2) I enter my email and click the blue Continue button. 3) I enter my password and click the blue Sign in button. 4) I enter my Two Factor Authentication. 5) The browser window that opened when I clicked Sign in to Sync closes and I'm back where I was when I started the Sync process, but now instead of showing Sign in to Sync Notes shows Reconnect to Sync with a warning triangle on the left side. 6) I Click to Reconnect to Sync and got through steps 2 - 5 but Notes still shows the warning triangle with the Reconnect to Sync message.

At no point in this process do I get any error message or invalid credentials prompt.

Please help!

Asked by joseph_oates 3 days ago

Last reply by robertfarmer1+z8kbczzgnjaatfyhgtnc 3 days ago

Can't access saved logins in Firefox for Android

I'm having an issue with saved logins on my mobile. When i acces Settings / Logins and passwords and tap Saved logins nothing happends. I am connected on the same account… (read more)

I'm having an issue with saved logins on my mobile. When i acces Settings / Logins and passwords and tap Saved logins nothing happends. I am connected on the same account as on my laptop, sync logins is on. Tried the same thing on anothed android mobile phone and when tapping Saved logins the fingerprint is requored and than i can access the feature. On the device with the problem no password or fingerprint is asked from me, on tap the menu is highlighted and that is all, i can not acces it. Any ideas?

Asked by Cristian 3 days ago

Last reply by Cristian 2 days ago

Firefox Sync data not showing up on new laptop but still available on Firefox Android on my phone

Hi, I've tried finding the solution online but I can't. My old computer broke a while ago but all my data on Sync was backup up, and I've been accessing it from my Androi… (read more)

Hi, I've tried finding the solution online but I can't. My old computer broke a while ago but all my data on Sync was backup up, and I've been accessing it from my Android phone and other laptops just fine. I just got a new laptop and wanted to sign into Sync to get all my data on here. However, even after syncing, nothing is showing up (bookmarks, saved passwords, etc.). It's all still on my phone though, under "Desktop Bookmarks".

Also my phone is currently disconnected from my Sync account because I changed the password to it and haven't logged back in yet. I'm scared that now if I log back in, I will lose everything because it will Sync and take the new data from this computer, which is nothing.

Thank you for your help!

Asked by Léa Davoine 3 days ago

Last reply by robertfarmer1+z8kbczzgnjaatfyhgtnc 3 days ago

Firefox Accounts

I want to have two Firefox accounts. One for Work and one for home. On my account I was using one of my home email accounts as a primary and another home email as a sec… (read more)

I want to have two Firefox accounts. One for Work and one for home. On my account I was using one of my home email accounts as a primary and another home email as a secondary. I added my work email address and and made it the primary and removed my home address that was the original primary for this account. Can I now start a new account with that home email or will it not be available to use since it was once a primary for the other account?

Asked by Lance Cole 2 days ago

Last reply by la3amon 2 days ago

How do I safely delete synced Add-Ons without syncing to new profile?

I recently newly configured a laptop and while doing so, installed an updated version of FF (v 79). I realized that some of my old Add-ons from my backed up FF profile (… (read more)

I recently newly configured a laptop and while doing so, installed an updated version of FF (v 79).

I realized that some of my old Add-ons from my backed up FF profile (last used with FF v. 68) were interfering with the new FF installation, so by toggling off sync of Add-ons using about:config (see https://support.mozilla.org/en-US/kb/about-config-editor-firefox ), I was able to open the newly installed FF and successfully use it with my backed up profile without introducing the older synced Add-ons.

The problem: So currently, in my newly restored, working FF profile, I have Add-Ons unchecked in syncing, to ensure that the Add-Ons from my previous FF incarnation would not conflict with this new install.

However, I am concerned that at some future point I might forget why I had disabled Add-ons in sync, and that if I check it and do a sync, it might re-introduce the old Add-ons.

So what I want to do now is to delete all the old Add-ons (essentially from the Sync server) . . . if they are still there -- so that if I want to check Add-ons to be synced with my new FF installation, it won't re-introduce those incompatible older add-ons.

What is the safest way to do this?

Would it work if I did the following?

- Open FF (my current working restored profile) -- but open it in Safe Mode. - check Add-ons in sync - allow sync - if the Add-ons show up, delete them

Asked by blue_sky 1 day ago

  • Solved

Firefox not syncing old account

Hello, I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I down… (read more)

Hello,

I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I downloaded newest version from website. Does anybody have a solution to this problem?

Thanks!

Asked by Luka 16 hours ago

Answered by Luka 15 hours ago

See saved collection from android app on desktop

I see that Firefox on android is now can create collection for save website link. May I ask if could I see saved collection from android app on Firefox desktop? and how t… (read more)

I see that Firefox on android is now can create collection for save website link.

May I ask if could I see saved collection from android app on Firefox desktop? and how to do that?

Thank you in advance.

Asked by KMP 13 hours ago

Sync not working on latest Firefox for Android

Hello. I use sync on two devices only, a PC and an android device. Today it has ceased to sync data to and from the android device. It just says "Last sync: never" even a… (read more)

Hello. I use sync on two devices only, a PC and an android device. Today it has ceased to sync data to and from the android device. It just says "Last sync: never" even after clicking the sync button. The only thing I found online was to not have over 5000 bookmarks (which I don't) and to update Firefox. (I'm on the latest version)

So far I've tried clearing the data of the app, which didn't work so I tried reinstalling it entirely. That also didn't help. I've removed all duplicate devices from my account settings too.

Not sure what more I can do

EDIT:

Fixed itself of course only after I post here. I waited a few hours too..

Asked by frans7 11 hours ago

Last reply by Seburo 9 hours ago

sync does not work

bold textin trying to sync my bookm,arks frolm my old desktop to a new laptop, after I click to sync now nothing happens ? what to do what to do ? … (read more)

bold textin trying to sync my bookm,arks frolm my old desktop to a new laptop, after I click to sync now nothing happens ? what to do what to do ?

Asked by rpearson500 10 hours ago

Android sync to laptop

The data on my mobile used to sync automatically to my laptop but it doesn't anymore. Just wondering why not. I can press sync on my mobile to send the data but not vice … (read more)

The data on my mobile used to sync automatically to my laptop but it doesn't anymore. Just wondering why not. I can press sync on my mobile to send the data but not vice versa like I used to be able to. It mostly used to do it automatically though. Thank you

Asked by Madrelljoanne 9 hours ago

Account password reset issue across devices & desktop

I'm running FF v 68.11.0 on a ZenPad 3-10 running Android 7.0. I was getting intermittent "failed to send" pop-ups which I thought referred to crash reports. I cleared th… (read more)

I'm running FF v 68.11.0 on a ZenPad 3-10 running Android 7.0. I was getting intermittent "failed to send" pop-ups which I thought referred to crash reports. I cleared the app cache & data, uninstalled it and installed a fresh copy. When I tried to sign in, the correct password (which I use on my phone & desktop) was ruled incorrect. I double-checked on other 2 devices to make sure. So I followed the instructions to generate a recovery key, used it on the tablet and set a new password. The new password is not recognised on the other 2 devices. Do I need to use the same recovery key to reset passwords on the other 2 devices or should I generate a new key for each device and set the passwords to the same as that used on the tablet? This has been a 3 hour long frustrating exercise. I've used Firefox for almost 20 years accepting the frivolous cosmetic changes because it's been the most stable and secure browser I've seen. I use it exclusively except where the device OS requires another (e.g. Chrome on Android devices). Please help.

Asked by gertrudestein 9 hours ago

Recover Firefox Tabs from Broken PC

Hello there! I have a quite specific problem regarding Firefox Sync: My personal computer had a technical problem about a month ago and I had to send it to the manufactur… (read more)

Hello there!

I have a quite specific problem regarding Firefox Sync: My personal computer had a technical problem about a month ago and I had to send it to the manufacturer. They told me that they cannot repair the device - or recover my data. For a case like that, I was fortunately prepared and have made regular backups (important folders; not including Firefox folder). I have (100% sure) activated Firefox Sync a long time ago to make sure something like that does not make me lose data.

However, for reasons unknown, I am not able to restore my tabs on a new computer: I am logged in in Firefox, my old PC is shown in the settings as a connected device. I can access my history as well as my bookmarks but it seems as none of my tabs were synced, although I am really sure that I had Sync enabled for tabs as well. I had about 80 tabs (I know...) opened on my old PC.

Can anybody help me? I would really like to recover my tabs...

Asked by fellner.michael 9 hours ago

Last reply by fellner.michael 8 hours ago

Lockwise

This piece of shit novelty lost all my saved logins after syncing. I synced as usual, unaware of this Lockwise nonsense you recently added to Firefox unnecessarily, and e… (read more)

This piece of shit novelty lost all my saved logins after syncing. I synced as usual, unaware of this Lockwise nonsense you recently added to Firefox unnecessarily, and expecting just the open tabs from my device to sync. Well I found all my logins on someone else's computer that I was using at the time to browse the net. Wtf? So I removed the logins from Lockwise (one by one, btw, because there's no option to just remove them all at once, facepalm). Later on I find I can't find them anywhere anymore, on any of my own devices. Why the F*CK would passwords and login information be synced by default, and what was wrong with the old password manager?! I'm now switching over to Chrome, which I hate. But not as much as this piece of sh*t.

Asked by user22399 7 hours ago

Last reply by Wesley Branton 5 hours ago