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Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (read more)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Asked by Pouryanno 4 months ago

Last reply by Dale 1 month ago

I can't tabs of some machines with Sync

Hello I have 5 machines connected to Firefox tabs. However I can see only tabs of 2 of them in the Sync Tabs tools. I can see the machines in Sync configuration tool. Why… (read more)

Hello I have 5 machines connected to Firefox tabs. However I can see only tabs of 2 of them in the Sync Tabs tools. I can see the machines in Sync configuration tool. Why and how to display the tabs of all the machines? Thanks

Asked by firefox1178 1 week ago

Confirm your account: Verifcation Link not sent

Hi, Had to wipe my laptop and had a copy of me email, password and backup codes for Firefox and it would not accept them. So I have tried to log into the account and when… (read more)

Hi, Had to wipe my laptop and had a copy of me email, password and backup codes for Firefox and it would not accept them. So I have tried to log into the account and when it does not accept the password, I get the email message sent or resent message and nothing.

Not in inbox, junk mail and looked directly via web email. Does not even say account is locked or email rejected. Just stuck.

I have had to create a new account just to be able to ask the question. That verification email came through in seconds.

This is a complete pain as I have literally hundreds of bookmarks/passwords, many I use on a daily basis.

(Unfortunately, this was also the only system I had logged into the account on. Not on phone, tablet or anything else)

Hope there is a simple solution. :'(

Asked by nzw19lh 1 week ago

Sync on mobile no longer functions

Previous behavior: upon opening 'Synced tabs' page, loading circle would spin for a moment and the list would then be populated. Now: No loading, list remains empty, or s… (read more)

Previous behavior: upon opening 'Synced tabs' page, loading circle would spin for a moment and the list would then be populated.

Now: No loading, list remains empty, or shows tabs from 12-24 hours ago.

Old behavior: 'Settings' -> 'Account' -> 'Sync now' would initiate syncing.

New behavior: once tapped, flashes, nothing happens.

Restarting Firefox mobile does not fix the issue. Signing out and signing back in did not reinitiate sync.

Any help would be appreciated!

84.1.2 (Build #2015783147) AC: 67.0.14, 8b9aabdda GV: 84.0.2-20201223151259 AS: 67.0.0

Asked by tellicherry 1 week ago

Last reply by tellicherry 1 week ago

Can't enter NZ phone number to sync

Similar to https://support.mozilla.org/en-US/questions/1257374 NZ cell phone numbers have 8 to 10 digits (no country code, first two digits are 02). Firefox only accepts … (read more)

Similar to https://support.mozilla.org/en-US/questions/1257374 NZ cell phone numbers have 8 to 10 digits (no country code, first two digits are 02). Firefox only accepts 10 digits for some crazy reason. Such a stupid restriction: Just accept any number, including country code. My number has 9 digits. What do I do now?

The justification "we do it because it was the easiest to implement w/o trying to iterate through the list of countries to find a possible match. It was the easiest path forward to getting the feature shipped." in https://bugzilla.mozilla.org/show_bug.cgi?id=1468338 is weak at best.

Asked by frachg 6 days ago

Last reply by frachg 6 days ago

Linux Start up

I have FF on Linux laptop and connected to my FF account to sync. All works fine. However after closing down laptop, restarting, open FF I do not auto reconnect to FF acc… (read more)

I have FF on Linux laptop and connected to my FF account to sync. All works fine. However after closing down laptop, restarting, open FF I do not auto reconnect to FF account and sync. What settings do I need so that I auto sync when opening FF? I DO NOT want FF to save site passwords i.e. BBC, TED, etc.

FF 84.0.2(64bit) for Linux Mint - 1.0

This is being sent / monitored from a Windows 10 computer and not the Linux laptop

Not sure if part of this posted as had an internet issue previously that took some time to resolve.

Asked by greenterryj 6 days ago

Recover original account after factory reset

Hello Recently I had cause to go through a factory reset. Unfortunately, I failed to write down my password manager key before initiating the reset. I ended up in a mess… (read more)

Hello Recently I had cause to go through a factory reset. Unfortunately, I failed to write down my password manager key before initiating the reset. I ended up in a mess Specifically, Firefox. Unable to get into my original account I signed in with a secondary email address. Now, I'm unable to sign into Monitor as well as sync Logins. If I am unable to recover my original account how then do I ever get back into Firefox Monitor? I had listed all emails accounts with Monitor, so it seems like there has to be a way to just "flip " what is now primary, to a secondary account. But each time I attempt to enter my once primary emaill account - I get a notification that the account is "taken ".

Asked by Kate 6 days ago

Sync opened tabs between iOS and android

Having an issue with Firefox sync opened tabs. 3 devices (Mac, iPad, Pixel 5) are synced with my account. Mac and iPad are showing all opened tabs. On my Google Pixel 5,… (read more)

Having an issue with Firefox sync opened tabs.

3 devices (Mac, iPad, Pixel 5) are synced with my account. Mac and iPad are showing all opened tabs. On my Google Pixel 5, I only can see opened tabs from the Mac, not from the iPad. Vice versa, iPad shows me opened tabs from my Pixel 5.

Am i doing something wrong or misunderstanding the feature?

Asked by chrx 5 days ago

  • Solved

Password Manager

I can manage my synced passwords that were synced through Google Chrome browser if I sign into my Google account on https://passwords.google.com/ Does Firefox have any w… (read more)

I can manage my synced passwords that were synced through Google Chrome browser if I sign into my Google account on https://passwords.google.com/

Does Firefox have any website like that for managing synced passwords?

Asked by michaellyoder 5 days ago

Answered by TyDraniu 5 days ago

Sync from but not to device

Hello Is there a way to sync from a device but not to it? I want to be able to see the bookmarks, tabs, history and possibly extensions on my work computer but I do not w… (read more)

Hello Is there a way to sync from a device but not to it? I want to be able to see the bookmarks, tabs, history and possibly extensions on my work computer but I do not want my tabs, bookmarks or extensions from my personal devices to sync on the work computer. Is this possible? If not, is there a way, for example, if I use a separate account for work to send/merge the bookmarks and tabs to my personal account?

Asked by CrashWave 5 days ago

Last reply by cor-el 5 days ago

Cannot sign into my Firefox account "Unable to deliver email"

I want to sign in to Firefox on my computer but the verification email is nowhere to be found. I tried adding accounts@firefox.com to my trusted contacts but that did not… (read more)

I want to sign in to Firefox on my computer but the verification email is nowhere to be found. I tried adding accounts@firefox.com to my trusted contacts but that did not fix it. I'm always getting an "Unable to deliver email" notice when I ask for a resend.

Asked by Nolka 4 days ago

How do i restore my old passwords, bookmarks and plugins without access to my old computer.

I have been with firefox for about 6 years and 4 computers. I have never used firefox sync yet everytime before this, my computer has never required me to "sync" to get a… (read more)

I have been with firefox for about 6 years and 4 computers. I have never used firefox sync yet everytime before this, my computer has never required me to "sync" to get all my old account details. Please tell me there is a way to restore these without access to the old computer. Its a literal brick now with no possible way to access it.

Asked by Overtaker40 3 days ago

problems synchronizing standard and ESR firefox

I run Firefox standard (84.0.2) on my windows laptop (v10) and try to synchronize with my Mac desktop - OS X Version 10.11.6 with Firefox esr version 78.6.1. It worked in… (read more)

I run Firefox standard (84.0.2) on my windows laptop (v10) and try to synchronize with my Mac desktop - OS X Version 10.11.6 with Firefox esr version 78.6.1. It worked in the past and I am not sure when the synch stopped. I have tried to look at the log in about:sync-log but am at loss to understand what all the code means. It does contain a lot of DEBUG ... Thanks for any suggestions!

Asked by heike.fickel 3 days ago

sync desktop with android tablet

When I try to synchronize with QR code I get a fault 500. If I try via email address it says my password is incorrect, when I then try to change my password via password … (read more)

When I try to synchronize with QR code I get a fault 500. If I try via email address it says my password is incorrect, when I then try to change my password via password forgotten, it says my email address is incorrect, catch 22 thus. What now?

Asked by jimbullock1 3 days ago

Password Reset Problem

I Forgot My Mozilla Firefox Password of another account (banarzee@gmail.com). I try about 3 days For Reset my password by click forgot password & email link but i fai… (read more)

I Forgot My Mozilla Firefox Password of another account (banarzee@gmail.com). I try about 3 days For Reset my password by click forgot password & email link but i fail repeat & repeat. when i create new password show massage "Unable to deliver email". Please Help me for reset my password. Mozilla Firefox ID Email- banarzee@gmail.com

Attach:- Problem Screenshot.

Asked by banarzeecomputers 3 days ago