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New Tab Shortcuts wiped out by Sync

Hi all, I suspect I'm out of luck but I'm hoping someone might have some ideas ... I'm using Firefox 94.0.2 and I have become a big fan of the ability to pin shortcuts/b… (read more)

Hi all, I suspect I'm out of luck but I'm hoping someone might have some ideas ... I'm using Firefox 94.0.2 and I have become a big fan of the ability to pin shortcuts/bookmarks to tiles in the New Tab screen. I customized my New Tab with 9 rows of tiles, 72 pinned sites, a very useful & convenient feature.

I got a new laptop for work, installed Firefox and logged into my Firefox account. I ran Sync to copy some open tabs over to the browser in my old laptop. Somehow the sync picked up the setting of having 72 tiles on the New Tab page, on the new laptop, which was great; but instead of my pinned sites, the 72 tiles were populated by random sites (presumably pulled out of browsing history). No worries; I'd expected that I'd have to manually configure the new laptop's browser anyway.

But then when i logged into my old laptop this morning I was dismayed to see that the pinned sites were gone! The 72 tiles are still there, but the pinned sites have been replaced by random ones. Now I'll have to reconfigure my old laptop's browser as well. :-(

My question: is there any way to restore the previous pinned sites without having to re-pin them all manually? And once they're all back in place, is there some way to export/save/lock them, so this won't happen again? If having Sync enabled across my two devices is going to randomly wipe out my pinned sites, then I suppose the New Tab tile functionality is not so useful and I'll just use an old-fashioned Bookmark list.

Thanks in advance for any insights!

Asked by ghost2270 14 hours ago

Answered by ghost2270 12 hours ago

My Bookmark Tool bar items are missing after installing Firefox

Hi there, I recently installed Firefox on a new computer after previously syncing my Firefox account on the previous computer but when I installed Firefox and logged into… (read more)

Hi there,

I recently installed Firefox on a new computer after previously syncing my Firefox account on the previous computer but when I installed Firefox and logged into my account again on the new computer I discovered that my Bookmark Tool bar items are missing?

Can anyone help me fix this please?

Many thanks.

Asked by gordonhuntley 2 days ago

Last reply by gordonhuntley 17 hours ago

sync firefox

I never received the code to complete sign in. Tried 5 times. Email account did not receive email with code. Firefox says their code emails were returned. The account cla… (read more)

I never received the code to complete sign in. Tried 5 times. Email account did not receive email with code. Firefox says their code emails were returned. The account clasijaz@mail.com is a valid email account. What is the problem???????? This code is new. I had no problem syncing with another new computer three months ago. It did not ask for a code last time.

Asked by clasijaz 1 day ago

Last reply by FredMcD 1 day ago

Sorry. We’ve locked your account.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we… (read more)

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

Asked by lreed5033 1 week ago

Last reply by Bithiah 1 day ago

Lost my primary email.

Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and… (read more)

Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and I can't use or create an account with the gmail one. I made a new account using my live email account as primary but still can't use the gmail one as secondary because it says it already activated in another account. Would be possible to delete the globo.com account then I'll be able to add my gmail account as secondary then turn it primary?

Thanks in advance.

Marcus


edited emails from public and search/spam bots view on this community forum.

Asked by Marcus Vinícius 1 day ago

Last reply by FredMcD 1 day ago

sync&bookmarks

ok been using Firefox on more then 1 computer, i use sync on each computer, when i open my book marks i get a very long list over & over of folders & book marks t… (read more)

ok been using Firefox on more then 1 computer, i use sync on each computer, when i open my book marks i get a very long list over & over of folders & book marks that is not what i want or isn't the way saved book marks 2 me should look like, i even try moving deleting duplicates that is listed over & over how 2 get the techs at fire fox 2 get rid of this unwanted issue problem? since fire fox wont allow me cause of softwear issue & fire fox hangs up stops responding a lot

Asked by james.woltz 1 day ago

Last reply by FredMcD 1 day ago

How to sign in with Firefox Accounts in Firefox MSIX edition for users in Windows11 insider dev channel?

I am in Windows11 insider dev channel, when I tried to sign in Firefox downloaded from Microsoft Store, it said "Cookies and local storage are required Please enable cook… (read more)

I am in Windows11 insider dev channel, when I tried to sign in Firefox downloaded from Microsoft Store, it said "Cookies and local storage are required Please enable cookies and local storage in your browser to access Firefox Accounts."

Asked by zxcvb 3 days ago

Last reply by cor-el 3 days ago

Unable to Sync on Android Firefox

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices… (read more)

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "Working"

Android Devices LG G5 (android 8) LG G6 (android 9)

Asked by killerer 1 week ago

Last reply by Seburo 3 days ago

downloaded firefox lockwise to my laptop

I downloaded Firefox lockwise to my laptop. I am running windows 7. Then i hit sync to my mobile phone, which does not have firefox on it. Now my phone is asking for a pa… (read more)

I downloaded Firefox lockwise to my laptop. I am running windows 7. Then i hit sync to my mobile phone, which does not have firefox on it. Now my phone is asking for a password to unlock the phone. I have tried numerous passwords and still can't unlock the phone. My landline phone number is showing up on the screen when I push the on button, but when I swipe the screen it shows enter password to unlock. How do I get back to normal on my phone and delete sync from the phone? I have disconnected sync on my laptop with no success. Help ASAP please. email:

[Email address removed]

Asked by dsavatski 1 week ago

Last reply by Seburo 3 days ago

What happens with password autofill on iOS if the Firefox Lockwise app will be discontinued?

If the Firefox Lockwise app will be discontinued, how will I be able to autofill a password from my saved passwords on iOS? Will it be done via the Firefox app instead? … (read more)

If the Firefox Lockwise app will be discontinued, how will I be able to autofill a password from my saved passwords on iOS? Will it be done via the Firefox app instead?

Asked by pcgamer12345 2 weeks ago

Last reply by cor-el 5 days ago