Showing questions tagged: Show all questions
  • Solved
  • Archived

No option to 'pair a device' in sync menu

My sync menu on my Home Computer looks like this https://www.dropbox.com/s/rtvv4rxu75lt0bz/Screenshot%202014-04-03%2018.57.57.png I cannot pair a device to my Home comput… (read more)

My sync menu on my Home Computer looks like this https://www.dropbox.com/s/rtvv4rxu75lt0bz/Screenshot%202014-04-03%2018.57.57.png I cannot pair a device to my Home computer. The manage account menu looks like tis https://www.dropbox.com/s/6yylzqylu85b92e/Screenshot%202014-04-03%2019.04.12.png

Asked by TheJeremyWhite 7 years ago

Answered by cor-el 6 years ago

  • Solved
  • Archived

Firefox Sync: Is it safe?

Hi all, I just noticed that there was an update to Firefox’s sync service and it seems that my old sync details no longer work so I need to move to the new system. Since … (read more)

Hi all, I just noticed that there was an update to Firefox’s sync service and it seems that my old sync details no longer work so I need to move to the new system. Since I do so much of my work and I keep so much highly personal information in Firefox, I just wanted to know how I can check if this new Firefox sync service is safe. Is my personal information safe? Can my personal information be shared with others? Can the Mozilla people access my personal information? I didn’t want to use Firefox Sync until I was 100% certain that it was safe and nobody could access my personal information such as the Mozilla people or anyone else.

Asked by newbie333 6 years ago

Answered by user633449 6 years ago

  • Archived

Firefox does not Sync my bookmarks from my PC to my Android Phone (Zombie problem is back again!!!)

Hi, I'm using Firefox 18.0.2 on my several PC's and synch works fine between them. But on my Smasung Note 2 (Android 4.1.2) Firefox could never synched bookmarks from PC.… (read more)

Hi,

I'm using Firefox 18.0.2 on my several PC's and synch works fine between them. But on my Smasung Note 2 (Android 4.1.2) Firefox could never synched bookmarks from PC. However opened tabs seems to be synchronized from PC to my mobile phone. But none of mbookmay PC rks seems on my Phone. I got no error message after synch operation on my android phone. But no bookmarks synchronized.

All options including Bookmarks selected under what to synch menu. I also tried only to select bookmarks, but helped.

I'm waiting this feature to work during a few months, through different firefox PC and android releases, now as a final hope I'm contacting with you.

My synch usename is buyukbang@gmail.com and I'm using default Firefox server.

I'm sure there is a bug blocking my bookmarks to be synched to my Android Phone , I really want to help Firefox devs to fix these bug.

Regards....

Asked by buyukbang 8 years ago

Last reply by exemplari 7 years ago

  • Solved
  • Archived

How do I force a sync of Firefox (32.0.3) desktop?

Hi there, How do you force a sync of Firefox desktop? When I click the menu button > choose my account name and open Options > Select the Sync panel... there isn't… (read more)

Hi there, How do you force a sync of Firefox desktop?

When I click the menu button > choose my account name and open Options > Select the Sync panel... there isn't anything there to click on to force a sync. The only things listed are the items that I want synced (with the tick enabled).

If I go to "about:home" and click on sync it opens up the same sync panel as above, but nothing happens.

The only way I can get it to sync is to, sign out of my Firefox account and sign back in.

Can anyone help?

Thanks

Asked by lyterain 6 years ago

Answered by cor-el 6 years ago

  • Solved
  • Archived

Please confirm you're not a robot.....words do not appear, just an empty box where the image words should be, and a field for typing in the words. But there are no words. Can't complete set up. What now?

At the bottom of the image verification box are the buttons for :sync options", "next", "back", and "cancel". Since no word image is visible, there is nothing to type int… (read more)

At the bottom of the image verification box are the buttons for :sync options", "next", "back", and "cancel". Since no word image is visible, there is nothing to type into the text field and therefore, when I hit "next", I am treated to the white "x" in the little red circle icon and "Incorrect words. Try again". So I can get nowhere with this. Any possible solution?? Thanks.

Asked by doubletap.xx 10 years ago

Answered by BBrandt 9 years ago

  • Solved
  • Archived

Sync open tabs

I thought Firefox Sync was supposed to sync open tabs. It doesn't seem to do anything like that, or am I missing something that should be obvious? I primarily use Firefox… (read more)

I thought Firefox Sync was supposed to sync open tabs. It doesn't seem to do anything like that, or am I missing something that should be obvious?

I primarily use Firefox on a remote desktop Windows OS but the delay when watching video is painful so I like to back out to my native Mac OS. I have FF Sync set up on both so I figured if I opened up my Mac FF while the remote Windows FF was still open to the page I wanted, it would give me that page. It doesn't. I tried Syncing before moving over but that didn't help either.

So what's the deal with Firefox Sync in regards to tabs? Is it supposed to sync my open tabs or not? If so, what do I need to do to make that happen?

Thanks.

Asked by gopanthers 9 years ago

Answered by Ibai 9 years ago

  • Archived

how do I find my recovery key

on my Android phone. where and how do I gey my recovery key. This is very confusing amd about ready to give up From what foxfire window do I go to in order toclick option… (read more)

on my Android phone. where and how do I gey my recovery key. This is very confusing amd about ready to give up From what foxfire window do I go to in order toclick options then select sync panel please help me get my recovery key.

Asked by LindaCreevey3154 8 years ago

Last reply by Ibai 8 years ago

  • Archived

Pair Firefox Sync on Android with new computer

On my PC I clicked "Set Up Sync" and then "I Have an Account" ans it asks to enter the code on my other device. So I went onto my Android Samsung Galaxy Nexus and opened … (read more)

On my PC I clicked "Set Up Sync" and then "I Have an Account" ans it asks to enter the code on my other device. So I went onto my Android Samsung Galaxy Nexus and opened Firefox.

Went to the home screen and there is not Sync button. Only; Top sites, Your tabs from last time, Add-ons for your Firefox, and Synced Tabs.

Going to More -> Settings -> Sync -> Account with Firefox Sync. It only shows an option to not sync and says when it last synced. The more only shows; Sync now, remove account and help.

Where do I enter the code on my Android so I can set up Firefox Sync on my PC?

Asked by dleggo 8 years ago

Last reply by matahpi 7 years ago

  • Solved
  • Archived

How to obtain Sync Recovery Key from Android Firefox?

Desktop sync is broken and instructs to obtain "Your Recovery Key" from a working device. Only working device is Android Firefox. What is the magic incantation to get F… (read more)

Desktop sync is broken and instructs to obtain "Your Recovery Key" from a working device. Only working device is Android Firefox. What is the magic incantation to get Firefox (v21 beta) on Android to reveal the needed sync Recovery Key?

Asked by tux68 8 years ago

Answered by Douglas C. Hill 7 years ago

  • Solved
  • Archived

Firefox Sync not working again!

Hello. At a time when the sharing or sync'ing of information is so important, the current Firefox sync service is a disgraceful shambles. What makes this even worse, is y… (read more)

Hello.

At a time when the sharing or sync'ing of information is so important, the current Firefox sync service is a disgraceful shambles. What makes this even worse, is your continuing refusal to get it properly sorted.

As appears obvious from your Twitter feed, this has been going on since April 2013.

Yet you expect mobile devices to adopt Firefox OS. Yet you can't even manage your current sync structure reliably.

Chrome's sync'ing works easily and fine between my laptop and Android devices. It is also much simpler to set up.

I find it hard to believe that you fail to prevent Firefox's slide. Enough daydreaming about new solutions, until you sort out the current mess called Sync.

Asked by Stephen 7 years ago

Answered by John99 7 years ago

  • Solved
  • Archived

Why are my bookmarks repeatedly disappearing since updating to Firefox 39?

Hi - I'm running Firefox 39 on Windows 7 PC desktop, 64-bit. I already know how to restore bookmarks. I just can't figure out why they keep disappearing! This has be… (read more)

Hi - I'm running Firefox 39 on Windows 7 PC desktop, 64-bit.

  • I already know how to restore bookmarks. I just can't figure out why they keep disappearing!
  • This has been bothering me for weeks. While troubleshooting this, I have backed up the bookmarks I want correctly. I have even exported an HTML bookmarks file as well as a backup JSON bookmarks file - just in case I could be dealing with a corrupted JSON or SQLITE or other mysterious file.
  • Yet my bookmarks keep disappearing. I'll have, for example, 100 bookmarks. Then suddenly, in the middle of my work, I'll notice some of my bookmarks in my toolbar gone. When I close my browser and re-open it again to check what's going on with my bookmark backups - I see my old JSON file with 100 bookmarks - and a NEWER file that has, let's say, 55 bookmarks. Poof! Forty-five (45) bookmarks have vanished in a flash! I restored them using the old file to get them back. But the problem of disappearing bookmarks keeps happening, apparently randomly.
  • As a last resort - I re-set my browser to create a new profile. But the problem continued. Then, in total frustration, I backed up my password and cookies SQLITE, DB and JSON files - and did a complete UNINSTALL of the browser - AS WELL AS - removing all "Mozilla" entries from the registry.
  • From there, I downloaded and did a clean install of Firefox and put the few aforementioned backup data files from my old profile - into the new one. I thought all would be fixed. NOPE!
  • I'm wondering if there is something embedded into my browser - either an add on or something in one of the SQLITE files - that is causing this baffling problem. Yes, I can restore my old bookmarks back to their original state. But scores of them continue to disappear in the middle of a session. And when I close that session - the LAST visible bookmarks become part of a new backup JSON file that's generated, but that file purges a lot of my original bookmarks.
  • I hope this makes sense. Help! - Slammed and Sleepless in San Diego.

Asked by dkusumoto 5 years ago

Answered by FredMcD 5 years ago

  • Solved
  • Archived

How do I force Firefox Sync to run now?

My Firefox Sync is failing to connect (error.login.reason.network) and I am running through all the solutions available here as well as checking local LAN issues, but eac… (read more)

My Firefox Sync is failing to connect (error.login.reason.network) and I am running through all the solutions available here as well as checking local LAN issues, but each time I make a change am I supposed to just for the next sync? How often do they happen? Can the timing be changed? There is no support article on forcing a sync or on watching it sync.

Asked by JoeFF 5 years ago

Answered by the-edmeister 5 years ago

  • Solved
  • Archived

Issue with sync error: Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.

Hi, i have just recently started having an issue with Sync on my desktop. My associated Android and Mac Laptop do not experience any issues when attempting to sync, but t… (read more)

Hi, i have just recently started having an issue with Sync on my desktop. My associated Android and Mac Laptop do not experience any issues when attempting to sync, but the desktop constantly gives the same error. I have tried unpairing the desktop, clearing all files, restarting and then adding the desktop to sync once again, but the error persists.

All of the bookmarks on the desktop have vanished, but are still in my sync data and have no problems being viewed on the other paired devices. This also tells me that the issue isn't the sync server and is something unique to the desktop machine.

I am hoping that this won't require a reinstall, but if all else fails, it is an option. I will try to attach a log file once i have submitted the question.

Asked by nightech 8 years ago

Answered by cor-el 8 years ago

  • Solved
  • Archived

i want to sync my safari bookmarks

since i can't get my firefox bookmarks to sync, my next option is to sync from safari-- is there a way to do this? PS-- has anyone else had problems with firefox not reco… (read more)

since i can't get my firefox bookmarks to sync, my next option is to sync from safari-- is there a way to do this? PS-- has anyone else had problems with firefox not recognizing their email/ password login?

Asked by donnakb 4 years ago

Answered by Seburo 4 years ago

  • Solved
  • Locked
  • Archived

There is no "manage account" option for sync on any of my devices, and I can't set up any new sync devices. How do I fix this?

Since none of my devices have a "manage account" selection under Sync (or Sync set up), there's no way to get or reset my recovery key. I only see "Set up Firefox sync" a… (read more)

Since none of my devices have a "manage account" selection under Sync (or Sync set up), there's no way to get or reset my recovery key. I only see "Set up Firefox sync" and "Pair a device". Everything else leads to a dead end without access to a recovery key or being able to manage the account.

Asked by olacanty 7 years ago

Answered by the-edmeister 7 years ago

  • Solved
  • Archived

I have synced 2 computers in order to get my biikmarks from one to the other, how do I now unsync without losing my bookmarks?!

can I "unsync" my 2 computers without losing the bookmarks I wanted to access from the 2nd one. I am giving this computer away and just wanted my bookmarks, but can't see… (read more)

can I "unsync" my 2 computers without losing the bookmarks I wanted to access from the 2nd one. I am giving this computer away and just wanted my bookmarks, but can't see how to "unsync" without losing them, as it states that I will be resetting them. hep!

Asked by genghisbob 9 years ago

Answered by wide_awake 9 years ago

  • Solved
  • Archived

addons not syncing

I have been patiently waiting for v11 for Firefox Sync to include Add-ons. Now that it is here, I have upgraded both my work and home laptops to include Add-ons in the sy… (read more)

I have been patiently waiting for v11 for Firefox Sync to include Add-ons.

Now that it is here, I have upgraded both my work and home laptops to include Add-ons in the sync.

As I use Xmarks to sync bookmarks & history, I just need firefox to sync add-ons, preferences and open tabs.

Open tabs sync fine. Hard to tell if preferences are syncing. Main problem is that my addons are not syncing at all. If I add a new Add-on to my work laptop, shouldn't it then sync & install on my home laptop?

Hoping someone may have an answer...

Cheers

Asked by arbil4 9 years ago

Answered by Ibai 9 years ago