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My sync menu on my Home Computer looks like this https://www.dropbox.com/s/rtvv4rxu75lt0bz/Screenshot%202014-04-03%2018.57.57.png I cannot pair a device to my Home computer. The manage account menu looks like tis https://www.dropbox.com/s/6yylzqylu85b92e/Screenshot%202014-04-03%2019.04.12.png

Hi all, I just noticed that there was an update to Firefox’s sync service and it seems that my old sync details no longer work so I need to move to the new system. Since I do so much of my work and I keep so much highly personal information in Firefox, I just wanted to know how I can check if this new Firefox sync service is safe. Is my personal information safe? Can my personal information be shared with others? Can the Mozilla people access my personal information? I didn’t want to use Firefox Sync until I was 100% certain that it was safe and nobody could access my personal information such as the Mozilla people or anyone else.

Hi,

I'm using Firefox 18.0.2 on my several PC's and synch works fine between them. But on my Smasung Note 2 (Android 4.1.2) Firefox could never synched bookmarks from PC. However opened tabs seems to be synchronized from PC to my mobile phone. But none of mbookmay PC rks seems on my Phone. I got no error message after synch operation on my android phone. But no bookmarks synchronized.

All options including Bookmarks selected under what to synch menu. I also tried only to select bookmarks, but helped.

I'm waiting this feature to work during a few months, through different firefox PC and android releases, now as a final hope I'm contacting with you.

My synch usename is buyukbang@gmail.com and I'm using default Firefox server.

I'm sure there is a bug blocking my bookmarks to be synched to my Android Phone , I really want to help Firefox devs to fix these bug.

Regards....

Hi there, How do you force a sync of Firefox desktop?

When I click the menu button > choose my account name and open Options > Select the Sync panel... there isn't anything there to click on to force a sync. The only things listed are the items that I want synced (with the tick enabled).

If I go to "about:home" and click on sync it opens up the same sync panel as above, but nothing happens.

The only way I can get it to sync is to, sign out of my Firefox account and sign back in.

Can anyone help?

Thanks

At the bottom of the image verification box are the buttons for :sync options", "next", "back", and "cancel". Since no word image is visible, there is nothing to type into the text field and therefore, when I hit "next", I am treated to the white "x" in the little red circle icon and "Incorrect words. Try again". So I can get nowhere with this. Any possible solution?? Thanks.

I thought Firefox Sync was supposed to sync open tabs. It doesn't seem to do anything like that, or am I missing something that should be obvious?

I primarily use Firefox on a remote desktop Windows OS but the delay when watching video is painful so I like to back out to my native Mac OS. I have FF Sync set up on both so I figured if I opened up my Mac FF while the remote Windows FF was still open to the page I wanted, it would give me that page. It doesn't. I tried Syncing before moving over but that didn't help either.

So what's the deal with Firefox Sync in regards to tabs? Is it supposed to sync my open tabs or not? If so, what do I need to do to make that happen?

Thanks.

on my Android phone. where and how do I gey my recovery key. This is very confusing amd about ready to give up From what foxfire window do I go to in order toclick options then select sync panel please help me get my recovery key.

On my PC I clicked "Set Up Sync" and then "I Have an Account" ans it asks to enter the code on my other device. So I went onto my Android Samsung Galaxy Nexus and opened Firefox.

Went to the home screen and there is not Sync button. Only; Top sites, Your tabs from last time, Add-ons for your Firefox, and Synced Tabs.

Going to More -> Settings -> Sync -> Account with Firefox Sync. It only shows an option to not sync and says when it last synced. The more only shows; Sync now, remove account and help.

Where do I enter the code on my Android so I can set up Firefox Sync on my PC?

Desktop sync is broken and instructs to obtain "Your Recovery Key" from a working device. Only working device is Android Firefox. What is the magic incantation to get Firefox (v21 beta) on Android to reveal the needed sync Recovery Key?

Hello.

At a time when the sharing or sync'ing of information is so important, the current Firefox sync service is a disgraceful shambles. What makes this even worse, is your continuing refusal to get it properly sorted.

As appears obvious from your Twitter feed, this has been going on since April 2013.

Yet you expect mobile devices to adopt Firefox OS. Yet you can't even manage your current sync structure reliably.

Chrome's sync'ing works easily and fine between my laptop and Android devices. It is also much simpler to set up.

I find it hard to believe that you fail to prevent Firefox's slide. Enough daydreaming about new solutions, until you sort out the current mess called Sync.

Hi - I'm running Firefox 39 on Windows 7 PC desktop, 64-bit.

• I already know how to restore bookmarks. I just can't figure out why they keep disappearing!

• This has been bothering me for weeks. While troubleshooting this, I have backed up the bookmarks I want correctly. I have even exported an HTML bookmarks file as well as a backup JSON bookmarks file - just in case I could be dealing with a corrupted JSON or SQLITE or other mysterious file.

• Yet my bookmarks keep disappearing. I'll have, for example, 100 bookmarks. Then suddenly, in the middle of my work, I'll notice some of my bookmarks in my toolbar gone. When I close my browser and re-open it again to check what's going on with my bookmark backups - I see my old JSON file with 100 bookmarks - and a NEWER file that has, let's say, 55 bookmarks. Poof! Forty-five (45) bookmarks have vanished in a flash! I restored them using the old file to get them back. But the problem of disappearing bookmarks keeps happening, apparently randomly.

• As a last resort - I re-set my browser to create a new profile. But the problem continued. Then, in total frustration, I backed up my password and cookies SQLITE, DB and JSON files - and did a complete UNINSTALL of the browser - AS WELL AS - removing all "Mozilla" entries from the registry.

• From there, I downloaded and did a clean install of Firefox and put the few aforementioned backup data files from my old profile - into the new one. I thought all would be fixed. NOPE!

• I'm wondering if there is something embedded into my browser - either an add on or something in one of the SQLITE files - that is causing this baffling problem. Yes, I can restore my old bookmarks back to their original state. But scores of them continue to disappear in the middle of a session. And when I close that session - the LAST visible bookmarks become part of a new backup JSON file that's generated, but that file purges a lot of my original bookmarks.

• I hope this makes sense. Help! - Slammed and Sleepless in San Diego.

My Firefox Sync is failing to connect (error.login.reason.network) and I am running through all the solutions available here as well as checking local LAN issues, but each time I make a change am I supposed to just for the next sync? How often do they happen? Can the timing be changed? There is no support article on forcing a sync or on watching it sync.

Hi, i have just recently started having an issue with Sync on my desktop. My associated Android and Mac Laptop do not experience any issues when attempting to sync, but the desktop constantly gives the same error. I have tried unpairing the desktop, clearing all files, restarting and then adding the desktop to sync once again, but the error persists.

All of the bookmarks on the desktop have vanished, but are still in my sync data and have no problems being viewed on the other paired devices. This also tells me that the issue isn't the sync server and is something unique to the desktop machine.

I am hoping that this won't require a reinstall, but if all else fails, it is an option. I will try to attach a log file once i have submitted the question.

since i can't get my firefox bookmarks to sync, my next option is to sync from safari-- is there a way to do this? PS-- has anyone else had problems with firefox not recognizing their email/ password login?

Since none of my devices have a "manage account" selection under Sync (or Sync set up), there's no way to get or reset my recovery key. I only see "Set up Firefox sync" and "Pair a device". Everything else leads to a dead end without access to a recovery key or being able to manage the account.

can I "unsync" my 2 computers without losing the bookmarks I wanted to access from the 2nd one. I am giving this computer away and just wanted my bookmarks, but can't see how to "unsync" without losing them, as it states that I will be resetting them. hep!

I have been patiently waiting for v11 for Firefox Sync to include Add-ons.

Now that it is here, I have upgraded both my work and home laptops to include Add-ons in the sync.

As I use Xmarks to sync bookmarks & history, I just need firefox to sync add-ons, preferences and open tabs.

Open tabs sync fine. Hard to tell if preferences are syncing. Main problem is that my addons are not syncing at all. If I add a new Add-on to my work laptop, shouldn't it then sync & install on my home laptop?

Hoping someone may have an answer...

Cheers