Showing questions tagged:

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (read more)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Open 28 1 279

A website is greyed out because it displays a message

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website sayi… (read more)

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

Open 11 135

I am unable to load tiktok on Firefox.

Is there a fix or workaround? https://www.tiktok.com/@topclassactions/video/7571977168515796237?lang=en&platform=activecampaign&utm_source=email&utm_medium=ac… (read more)

Open 9 172

Several websites are not loading, like YouTube and X.com

Several websites are not loading their content since yesterday. YouTube has a message "Try searching to get started" and even when I open a video, it won't play. X.com is… (read more)

Several websites are not loading their content since yesterday. YouTube has a message "Try searching to get started" and even when I open a video, it won't play. X.com is not loading content in the pages. So far it's those two.

Open 9 1 180

Guardian website not loaded

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem w… (read more)

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem with Guardian with Chrome. I've erased cookies and caches, restarted my computer, to no avail. I'm using version 146.6.0 of Firefox on MacBook Pro 2020 with Sequoia 15.7.1.

Open 7 277

Some areas are being displayed corrupted

After updating to Firefox 147 from 146, it seems that some areas in page rendering are becoming corrupted. Using the attached example from https://soundcloud.com/solarsto… (read more)

After updating to Firefox 147 from 146, it seems that some areas in page rendering are becoming corrupted.

Using the attached example from https://soundcloud.com/solarstone/tracks, it is possible to see a corrupted song bar. In the other song, where the full bar chart should also appear, there is a black area, which seems like a different kind of corruption where the content is simply not being displayed.

This did not happen in version 146.

Is there anything I can do, or any information I can provide, to help debug this issue?

Thank you.

Open 6 133

Does not open Western Union

Hello. I can't access the Western Union website through Modzyl. The site opens on Edge. I disabled all add-ons, the browser tries to open the site and reloads the request… (read more)

Hello. I can't access the Western Union website through Modzyl. The site opens on Edge. I disabled all add-ons, the browser tries to open the site and reloads the request constantly. How to solve this problem?

Open 5 130

Ebay.com and Gunbroker.com not coming up properly since this morning

These 2 web sites worked fine last night. Today ebay.com connects, but picutres on the site are blank spaces. Gunbroker.com won't connect, it just sputters and sputters. … (read more)

These 2 web sites worked fine last night.

Today ebay.com connects, but picutres on the site are blank spaces.

Gunbroker.com won't connect, it just sputters and sputters.

I entered these 2 sites on Chrome, they came up correctly. Gunbroker.com connected. Ebay came up with all the pictures on the site populated.

Open 5 88

can no longer sign in to gmail

I can't sign in to gmail as I used to for years. (It works ok when I use Private Browsing, but that's inconvenient.) WHAT USED TO HAPPEN: when I was at the sign in page,… (read more)

I can't sign in to gmail as I used to for years. (It works ok when I use Private Browsing, but that's inconvenient.)

WHAT USED TO HAPPEN: when I was at the sign in page, my password manager (Dashlane) filled in the username and then a screen asking to use the passkey. I said yes, and got in to Google with no problem.

NOW: the password manager fills in my username (my name at gmail.com) and when I hit "NEXT" in the sign in field I get email or phone l.com When I click in the field that disappears and my username appears. When I hit NEXT it goes back to "email or phone l.com". Same when I hit return. Same when I enter my phone number. SO maybe it's Dashlane (my password manager)? But when I disable that and TYPE my username (or phone number) in the field, same stuff happens.

BUT when I use a private browser window, the gmail sign in works as before, and so that's what I've been using -- but it's not convenient having 2 windows open. Before it was just a tab in one window. What changed? Why? Can I change it back? Thanks!

Open 5 135

Comments blocked by Firefox?

Since v.145, comments have been blocked on some forums for me. https://thetyee.ca is one I use regularly, and the comments are blocked. (This is a Coral Comment site.) … (read more)

Since v.145, comments have been blocked on some forums for me. https://thetyee.ca is one I use regularly, and the comments are blocked. (This is a Coral Comment site.) The spinning wheel just spins (see image 2 below) and sometimes resolves as "blocked" (see image 1 below).

On rare occasions if I delete all cookies, restart the PC and the browser in a private window only, I can sometimes get comments to come up with a "login page" that successfully lets me login, and keeps the link open for a few pages for that session only, but when I open a new session, comments are blocked again. They just don't appear. when I am successful, it looks like image 3 below.

I never adjust settings, and only occasionally delete cookies, so I've looked into other help articles in the forum that have pointed out enhanced tracker protection might be a problem: I have whitelisted all the sites I use for ETP but only one or two now sometimes work properly (using disqus) while the others do not. Tyee support is unable to help - they say very few have made any complaints.

There are other sites that limit my access or functionality now because they say "You have an ad blocker installed". I don't have an adblocker installed. I've never installed an adblocker. But that's secondary. Perhaps if we get this issue solved (due to a setting?), that second issue will go away too. Or maybe not.

I see it's simply not possible to get rid of ETP. Do I have to get rid of Firefox?

Open 5 107

Issue with zstd compression decompression in Firefox

Hello Mozilla Support Team, I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress conten… (read more)

Hello Mozilla Support Team,

I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress content that is compressed using the zstd (Zstandard) algorithm.

Previously, I could view web pages or resources compressed with zstd without issue, but now they fail to display correctly (or give errors). I have tested this on multiple websites and different systems, which suggests the change is not specific to one site or machine.

Could you please clarify the following:

Has support for zstd‐compressed content been removed or disabled in the recent Firefox version?

If so, are there plans to restore this support in a future release?

Is there a workaround or configuration setting that allows enabling zstd decompression in the meantime?

Thank you for your attention to this matter. I appreciate your help in ensuring this functionality is restored or clarified.

Best regards, Oleh Boiko Windiws 10, FF 144.0.2

Open 4 122

I am currently unable to send emails using BT mail when on Firefox Browser (it still works with Google!)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails … (read more)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails are still received as normal on Firefox / BT mail

Open 4 101

Full access to some websites not possible

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other l… (read more)

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other links on the site are accessible. Examples of sites: https://www.signia.net/en-gb/ https://www.flickr.com/

Anyone got any ideas?

Open 4 111

After version 149 update, search returns blank page on yahoo

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have… (read more)

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have to click reload for the search results to show up.

Is anybody else having that problem? Seems to be yahoo search specific but not 100% sure.

Dan

Open 4 5 33