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Logging in on second computer results in incorect password

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password sc… (read more)

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password screen saying "Incorrect password" . I've reset the password a few times and still get the same behavior. Am I only allowed to have 1 device logged in at once? I know in the past I was able to have multiple computers logged in.

Asked by rob.brown 10 months ago

Answered by rob.brown 10 months ago

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can't sign into firefox after changing email

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in. I try to use the p… (read more)

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in.

I try to use the primary email, and it prompts me to make a new account.

My old email brings up an account to sign into but then it asks me to use the primary email. Any help would be appreciated.

Asked by Soulzfordayz 11 months ago

Answered by Soulzfordayz 10 months ago

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Can’t log into my Firefox account

Account temporarily locked Message: Hello, my Firefox account appears to be temporarily locked after too many login attempts. Can you please assist me in unlocking it? … (read more)

Account temporarily locked Message: Hello, my Firefox account appears to be temporarily locked after too many login attempts. Can you please assist me in unlocking it?

Asked by Mohammadsaboorsofizada 8 months ago

Last reply by Kiki 8 months ago

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Firefox Sync Login Issue

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot l… (read more)

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot login to sync my account. My email address keeps getting rejected with the message: “Mistyped email? *name@domain*.com does not offer email”. It is the same email that I have used to sync Firefox across all my devices and Win 10 PC’s. It is a domain we bought or registered for a private email service. It is the same email I used to create this account using Firefox on my iPad to make this bug report. Firefox is allowed thru the firewall, but many Windows sub programs are not. I did reboot several times after install with the same result. Currently not running any extensions as I haven’t tried to install them without sync. Is there some windows service or sub program I need to unblock? Never had this issue on any other device or PC when trying to sync. Any suggestions appreciated thanks!

Asked by Digimage 1 year ago

Answered by Digimage 1 year ago

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problem with my account

I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account. The confirmation email we sent to ⁨zlobi_termiantor12… (read more)

I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account. The confirmation email we sent to ⁨zlobi_termiantor123@abv.bg⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data. I've been trying to get it back for two months now and I can't + I've written to you many times but now I hope you'll help me

Asked by ZLOBI 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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website do not works firefox/115.19.0

Hi I would like about some issue .I use the latest Firefox ESR 115.19.0 for windows 8 . But I have problem see this website .Website show my only Big icon.Screenshot . h… (read more)

Hi I would like about some issue .I use the latest Firefox ESR 115.19.0 for windows 8 . But I have problem see this website .Website show my only Big icon.Screenshot .

https://oferty.praca.gov.pl/portal/strona-glowna

Also I can not download Firefox from your website .Websites do not works ?

https://www.mozilla.org/en-US/firefox/115.19.0/releasenotes/

response 404 (backend NotFound), service rules for the path non-existent

HELP !!!!!!!

Asked by olek 1 year ago

Answered by jonzn4SUSE 1 year ago

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My Firefox account is not working even though my password is correct

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't un… (read more)

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

Asked by Raha Khan 3 months ago

Answered by Kiki 3 months ago

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Rendering overflow smush three dots for Google Search

Hello, Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, b… (read more)

Hello,

Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, but it is visually annoying to me because I prefer Firefox over Chrome. But Chrome works just fine. And please note this is a brand new Windows 11 PC and first install of Firefox. I have reinstalled several times and it doesn't change. Nor does any CSS hack ChatGPT threw at me. Thanks if you can fix it!

Asked by info12315 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Login into m'y account fails on Windows but works on Android

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I wo… (read more)

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I would appreciate getting your help to fix this issue. Thank you and regards.

Asked by SM 8 months ago

Answered by Denys 8 months ago