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  • Archived

Customize isn't working and LastPass icon isn't appearing

On two different profiles, the Customize option simply isn't working. I see three different places on the GUI to click on Customize, and none works. Nothing happens when … (read more)

On two different profiles, the Customize option simply isn't working. I see three different places on the GUI to click on Customize, and none works. Nothing happens when I click on them, beyond the letters "Customize" appearing at the top of a tab.

After appearing earlier this evening, the LastPass icon is also failing to appear on both profiles.

Asked by conceptualclarity 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

how to stop crash reporter from opening even when Firefox doesn't crash? crash reporter opens nearly any time I use Firefox

almost every time I use Firefox, as soon as I quit Firefox, the crash reporter message comes up. how can I make this stop happening? Firefox isn't crashing but the cras… (read more)

almost every time I use Firefox, as soon as I quit Firefox, the crash reporter message comes up. how can I make this stop happening? Firefox isn't crashing but the crash reporter is working overtime as if it is!

thanks for your help,


Debbie

Asked by dlgorham 3 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

Crash ID: bp-fd36fe0d-bc0d-468f-8d7c-5e94f2161123 Every 30 mins my firefox is crashing. I am using latest version of firefox. After that I need to restart computer then o… (read more)

Crash ID: bp-fd36fe0d-bc0d-468f-8d7c-5e94f2161123

Every 30 mins my firefox is crashing. I am using latest version of firefox. After that I need to restart computer then only firefox is working for few more times and again it is creashing.

Crash ID is : bp-fd36fe0d-bc0d-468f-8d7c-5e94f2161123 Please look into this and provide permanent solution.

Thanks,

Prasad Katta

Asked by prasad.katta 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox process stays behind after quit (Windows 10)

When I quit Firefox, the process stays running forever; I have to open the task manager and kill it. (I wait until CPU usage is down to 0 so I know it's actually done, so… (read more)

When I quit Firefox, the process stays running forever; I have to open the task manager and kill it. (I wait until CPU usage is down to 0 so I know it's actually done, so it doesn't think it crashed.) Running Windows 10. I think this started more or less when the Anniversary Update landed.

To prevent wasted time from either party, here are some things I already tried:

  • disabled all extensions one by one
  • fresh profile
  • fresh install of Developer Edition
  • wiped all traces of Firefox from my system, and still got this on a fresh install → 32 and 64 bit, latest release, oldest release I was able to download, Developer Edition
  • switched antivirus
  • turned antivirus off entirely
  • Windows' own safe mode

Asked by lalomartins 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

FF is running even though it is shut down

HI, got win 10, now problems.ff will not open. it says still running. Have removed it from taskmaster but same error message. Big hammer did not work! Even deleting ff an… (read more)

HI, got win 10, now problems.ff will not open. it says still running. Have removed it from taskmaster but same error message. Big hammer did not work! Even deleting ff and downloading latest win 10 proof version does not work. Opened profile, means nothing to me. Help

Asked by Bobgontar 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

firefox.exe keep in memory after closing properly

I already attempt all possible solutions, like start a new profile, start firefox in safemode, uninstall/reboot/reinstall, etc... firefox insist to stay with one left ove… (read more)

I already attempt all possible solutions, like start a new profile, start firefox in safemode, uninstall/reboot/reinstall, etc... firefox insist to stay with one left over process in task manager after i close all browsers. Everytime I open firefox, it show 6 processes... after closing, one is always left. If I open Firefox again, close and you will have 2 left, and keep going up... Need some help to identify why and how to fix this.

Asked by rcukier 2 years ago

Last reply by FredMcD 2 years ago