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Auto billing??

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to b… (read more)

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to be asked to sign up again or to continue. I don’t wanna be on any kind of auto billing of any sort. I never intended to do that!! Please explain..

Asked by silver182 2 months ago

Last reply by James 2 months ago

Unable to access a single domain in Firefox from a single device

I am unable to access any government of Canada web pages from my iPad using Firefox latest iOS version. I can access from my iPhone, using Firefox with the exact same con… (read more)

I am unable to access any government of Canada web pages from my iPad using Firefox latest iOS version. I can access from my iPhone, using Firefox with the exact same configurations, as well as my Mac computer using Firefox. I am able use Safari on the iPad to access the domain Canada.ca. No other domains I have visited have an issue. The page immediately returns “The Network Connection Was Lost” Try Again page. only when using Firefox only on my iPad. I have tried using different DNS settings, weakening/increasing privacy settings all to no avail.

This seems very random and strange to me

Asked by privac23 3 weeks ago

Last reply by markbullen1 2 weeks ago

New privacy terms - where are they?

I just heard the disheartening news that Mozilla just removed its long-standing promise to never sell peoples’ data…and inserted language giving themselves worldwide lice… (read more)

I just heard the disheartening news that Mozilla just removed its long-standing promise to never sell peoples’ data…and inserted language giving themselves worldwide license to use the information entered in Firefox. Where can I find these new terms? How did I miss this?

What is the point of using Mozilla now, why bother?

Gross Stuff.

Asked by stricklerew 3 weeks ago

Last reply by San_Francisc-o1 2 weeks ago

Firefox not opening.

Firefox has suddenly started to ‘crash’ on startup, I tap the icon, a black screen with the Firefox logo appears for an instant then disappears. I tried to restart the ap… (read more)

Firefox has suddenly started to ‘crash’ on startup, I tap the icon, a black screen with the Firefox logo appears for an instant then disappears. I tried to restart the app, then the iPad, then I deleted, restarted the iPad and then reinstalled the app again, no change. I have installed Firefox Focus which does launch but doesn’t have my tabs etc…Firefox still working on iPhone

on iPad Pro 11inch running iPad iOS v18.2

Asked by gd3d 3 months ago

Last reply by Paul 3 months ago

iPad device access password

On my iPad I tried adding a website I got an error message saying I have to have a device enabled to screw fire fox I have Firefox on my iPhone I’m being to hate Firefox … (read more)

On my iPad I tried adding a website I got an error message saying I have to have a device enabled to screw fire fox I have Firefox on my iPhone I’m being to hate Firefox , why do I have to put my default email in every time when using Firefox ??

Asked by crocketbear 3 months ago

Last reply by Paul 3 months ago

Search suggestions

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595) I have tried to follow … (read more)

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595)

I have tried to follow Firefox guidances,but what is written on their info page does not work on iPhone, see Mozilla text below: Search suggestions are initially switched off in Private browsing. You must explicitly turn the feature on in that mode. As of Firefox version 71, you can turn on search suggestions in all Private Browsing windows in Firefox Settings - Search (see below).

Asked by Dag 5 months ago

Last reply by James 5 months ago

Can’t add DuckDuckGo to Firefox iOS

I try to add DuckDuckGo as a my search engine on my iPhone but I only get the error message: “please fill in all the fields correctly” What am I doing wrong? … (read more)

I try to add DuckDuckGo as a my search engine on my iPhone but I only get the error message: “please fill in all the fields correctly”

What am I doing wrong?

Asked by playan82 2 months ago

Last reply by TyDraniu 2 months ago

“No password Found” after Sync between iPhone and iPad

Hi there My iPhone has over 50 bookmarks and passwords saved on Firefox. I used the iPad to log on Firefox and started sync between the two devices. After 3 mins, the p… (read more)

Hi there My iPhone has over 50 bookmarks and passwords saved on Firefox. I used the iPad to log on Firefox and started sync between the two devices. After 3 mins, the password page of the two devices showed “No passwords found”!

Would you please advise how I could retrieve my passwords ? Thank you so much

Asked by KenwongBC 3 months ago

Last reply by jonzn4SUSE 3 months ago

When I try to open the Firefox app on my i phone, a message appears that says " your i phone was hacked and 78 viruses were found

My Firefox app on my i phone brings up a message that says, " Your i phone has been hacked and 78 viruses have been found!" It says I have go to a link to get instruction… (read more)

My Firefox app on my i phone brings up a message that says, " Your i phone has been hacked and 78 viruses have been found!" It says I have go to a link to get instructions to remove all viruses. I know it is a scam, so I will not go to the link. Can anyone tell me how to fix this?

Asked by a1quality1 5 months ago

Last reply by James 5 months ago

Keeps telling me I’m not on the Firefox app

Multiple different sites not just opened or worked correctly because they say I’m not using Firefox but then when I just tried going to Firefox.com/pair the Firefox site … (read more)

Multiple different sites not just opened or worked correctly because they say I’m not using Firefox but then when I just tried going to Firefox.com/pair the Firefox site also told me I’m not using Firefox and to download it. So I followed the links to download, even though I was already in Firefox, did the update, and came back to go to Firefox.com/pair but it’s STILL telling me I’m not on Firefox!? Idk what’s happening…..

I took the screenshot in the frame I did so you can see I’ve done the update in the App Store, as well as the fact that I’m in Firefox, but the error message shown says I’m not.

Thank you

Asked by Krysta Hunt 4 months ago

Last reply by James 4 months ago