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Hi, I am having an issue in mobile on iPhone 13 mini where I am trying to view a PDF (a bill so I can’t share the link) and it just opens to a about:blank page that says:

“Your bill is almost ready. Please wait.

Are you using a Chrome browser? Check your browser’s Downloads folder for a PDF of your bill.”

I wait and nothing happens. When I try in chrome it opens immediately in another tab (and doesn’t go to the downloads folder funny enough).

It isn’t in my downloads folder here either.

I don’t think it’s the site since it works in chrome.

I tried turning off pop up blocker, clicking the link again, and it didn’t change anything.

I also notice it is labeling the blank page as an insecure connection. It is from my city electric company so that wouldn’t be likely.

Thank you

Firefox guidance says the reader view button should be in the address bar. This seems to have been replaced with an ai feature that is not a replacement for reader. No other menu seems to have a reader view option either. Please help as this feature was critical for making webpages accessible.

Recently, if I am playing audio from Firefox on my phone, the audio stops when my phone screen is locked. This did not used to happen and does not happen if I play the same audio from Safari. I am using an iPhone 17 Pro running iOS 26.1. I have tried resetting the phone and removing and reinstalling Firefox, but it persists. The problem does not occur with audio played from the same webpage through Firefox using my iPad, logged into the same Firefox account.

Re ipad. I was having a problem with Firefox not opening a new tab when clicking on a link online. I searched for solutions and read that I needed to delete the app and then re install the app. So I did. I now have none of my years worth of bookmarks. They are gone. How do I get them back? In addition, the home page has none of my shortcuts but has a bunch of shortcuts I need gone but they will not delete. Please help me. Respectfully, Ravyn

On my iPad with Firefox I can’t connect to Facebook, can connect to all other sites. Even if I enter the web address get same result, it says something went wrong. Have cleared all cache get same result. Tried safari browser and that connects fine so this is a Firefox problem. How can I save all tabs and favourites the reinstall or remove. Firefox version 143.2

Hi all, I am from germany, so my english is proably not that good...I will tray anyway...

I use the app 2FAS on my smartphone and wanted to pair the firefox browser with this app. I have logged in to my Mozilla account and started the whole process. When the QR Code was created, I tried to pair with my smartphone by a foto. Didn´t work, the code has an incorrect format. I tried to type in the code manually, didn´t work either. The code is much too long.

Now I sit in front of my mobile devices and can´t do anything.

Would you help me please?

Thanks in advance! Andrea

Do to the fact that the password situation is totality out of control, I would like to know if there is a better way of posting the password list. I mean that I have about 300 passwords and every time I open a web site and I need to go into the password list, "in case it doesn't show up automatically" , I can't understand some of the postings because it doesn't say the site, it says the url and it doesn't have the title of the site it just has the url. Then at the same time it has several url's with different passwords because I have several sites under the same url. Example, Google, I have several sites under Google and the password list just has the url's and not the title of the site. So it get very confusing. Is there a way to have to title of the site first and then the url? Then when I want to know which Google account that I want, I can go right to it. Now I am 76yrs. old and know only the basics of computers and would like to use Firefox on the phone, but I am afraid to because I don't know computers that good, but mainly I have trouble with passwords. Just finding the place where I can ask a question has taken me about 30 minutes and I had to sign in 5 different times. I am trying to keep a group of older people such as myself up with their computer and phone. One of the problems is that everything that is written on computers and phones are written for the young. They were born into computers, we weren't. If there is a way to post the passwords by what the site is and then the url, it sure would make things easier. Thank you for your time.

I use Firefox on my laptop and phone because there is an easy way to send tabs back and forth. On my desktop, I can still click my profile picture and see a dropdown that says "Send tab to device..." However, recently, UI updates on Firefox for iOS has resulted in the hamburger menu that used to contain that same button has changed. When I click the menu button in the app, I cannot find the "Send tab to device..." button anywhere. Thanks in advance.

How to add tineye.com to browser I did tineye.com than https:// tineye.com and said I did it wrong this is so dam irritating bc stupid tineye was like just go to themes add in’s and no u guys have to have some darn tech lingo not helpful for old people what to type bc it’s not correct according to to u guys not so easy to find themes add on and no can’t just add on have to do some special code. Lingo won’t accept tineye.com

Hallo,

bei Absprung aus einer anderen App zurück zu Firefox für iOS öffnet sich jedes Mal ein neuer Tab mit der Suchmaschine Google. Ich habe bereits Google als Startseite ausgestellt, keine Veränderung.

Wer weiß Rat?

Hi,

I really want to replace Google search engine with Firefox. I already have the Firefox app installed but i have a Google search engine. I don’t want Google anymore. How do I replace it? Can you please explain any advice to me like I’m 5, as I have a mild cognitive impairment and am not very tech savvy.

143.1 updated onto my app this morning and now the app refuses to load. It opens for a second and sometimes begins to show the browsing interface and then it immediately crashes. All subsequent attempts to open the app have failed. I've deleted and reinstalled the app and restarted my phone and that has not fixed the issue.

For some unknown reason, you guys decided to remove the “home” button from the Firefox browser app for IOS. I have been using a home button on my browsers for over 30 years now and by removing it you have rendered the Firefox browser unusable to me. Why try to fix something that wasn’t broken? I shouldn’t have to open a new tab every single time I want to go to my home page! Who thought this was a good idea? Just so you know, I will most likely be looking for an alternative browser to replace Firefox if this is going to be a permanent thing.

I am running an iMac Catalina 10.15.7. Since Firefox just updated itself my system keeps crashing so bad that I have to do a hard shut down. Yesterday I had to do this over a dozen times to get through my session. Firefox was the last browser compatible with my Mac. Is this no longer the case?