Showing questions tagged:

can't get sync to work on my mobile

I cannot find the menu item on my mobile device to sync my Firefox account. When I select "menu" it doesn't have that as an option; it only shows me other topics I have u… (read more)

I cannot find the menu item on my mobile device to sync my Firefox account. When I select "menu" it doesn't have that as an option; it only shows me other topics I have used Firefox to search.

Open 11 90

Firefox freezes so pages don’t load and I can’t open or close tabs

Recently (past few weeks) I’ve found Firefox on my iPhone (iOS 26.5.2) has stopped loading. I’ll open the app and it won’t load the page at all. It also doesn’t let me re… (read more)

Recently (past few weeks) I’ve found Firefox on my iPhone (iOS 26.5.2) has stopped loading. I’ll open the app and it won’t load the page at all. It also doesn’t let me reload the page, add tabs, or close tabs. Occasionally it will fix if I click a link from an SMS or something that then opens in the app. Quitting Firefox doesn’t work, restarting my phone also doesn’t work.

Open 8 71

google assumes everyone is in the US,

On my iphone google assumes everyone is in the US, even if you add UK to every search. Is there a way to make it search for local answers ? on desktop I have an extension… (read more)

On my iphone google assumes everyone is in the US, even if you add UK to every search. Is there a way to make it search for local answers ? on desktop I have an extension to change it from .com to .co.uk is there anything similar on IOS

Open 5 10

Firefox survey prompt on iOS- never opens survey and prompt isn’t going away.

Survey prompts every time I open app for first time. Regardless of answer nothing happens. How do I make it go away permanently? I’m fine with taking a survey but it just… (read more)

Survey prompts every time I open app for first time. Regardless of answer nothing happens. How do I make it go away permanently? I’m fine with taking a survey but it just doesn’t open.

Open 5 20

iOS app keeps crashing after recent update.

Ever since the most recent update the app keeps crashing and also causes my phone to heat up and use more battery. This never happened until recently. I’m the type to hav… (read more)

Ever since the most recent update the app keeps crashing and also causes my phone to heat up and use more battery. This never happened until recently. I’m the type to have a lot of tabs open on my phone but it’s always been fine until now.

Open 5

Log in pages won’t load on https://activelife.gladstonego.cloud/ (Gladstone go) websites using Firefox 154.0 (75837)

Log in pages won’t load on https://activelife.gladstonego.cloud/ (Gladstone go) using Firefox 154.0 (75837). It previously affected M&S too but this seems to have bee… (read more)

Log in pages won’t load on https://activelife.gladstonego.cloud/ (Gladstone go) using Firefox 154.0 (75837).

It previously affected M&S too but this seems to have been resolved.

Open 5 40

Firefox for iOS showing incorrect default bookmark folder names

Firefox iOS 152.3 (73911) default bookmark folder names aren’t always displayed correctly. If you access your bookmarks you correctly see “Unsorted Bookmarks”, “Bookmarks… (read more)

Firefox iOS 152.3 (73911) default bookmark folder names aren’t always displayed correctly. If you access your bookmarks you correctly see “Unsorted Bookmarks”, “Bookmarks Toolbar” and “Bookmarks Menu”. However, when you go these folders, the title changes to “unfiled”, “toolbar”, and “menu”.

Open 5 40

Sync issue

I signed in to https://accounts.firefox.com to sync Firefox on iPhone iOS 26 and got a sign in from an unexpected location. Firefox iOS on iOS 18.7 Toronto, ON, Cana… (read more)

I signed in to https://accounts.firefox.com to sync Firefox on iPhone iOS 26 and got a sign in from an unexpected location.

Firefox iOS on iOS 18.7 Toronto, ON, Canada (estimated) Tuesday, Jun 9, 2026 11:43:14 AM (EDT)

I am in the NY,US and do not own any iOS 18.7 device.

Can you give me more information why the jump to a foreign device?

Open 5 40

IOS 26 iPad with Magic Keyboard & Firefox Focus

I had have an iPad Pro running the latest IOS 26 and Firefox Focus. When I fire it up, if I have my keyboard attached, the cursor appears briefly for a second and then d… (read more)

I had have an iPad Pro running the latest IOS 26 and Firefox Focus. When I fire it up, if I have my keyboard attached, the cursor appears briefly for a second and then disappears. It’s like the cursor focus leaves the URL area of the browser.

If I disconnect my keyboard, I can click in there and use the on screen keyboard. Once I do that and enter anything [and hit enter], then it will work from that point. So this appears to only affect initial use of the app. I can click up there and type anything after that first submission and it works.

Open 5 70

Issues manually playing videos after selecting after disabling autoplay.

Is anyone else having problems manually playing videos after selecting Block Audio and Video in order to prevent videos from auto playing? I got sick of videos starting … (read more)

Is anyone else having problems manually playing videos after selecting Block Audio and Video in order to prevent videos from auto playing? I got sick of videos starting automatically every time I navigated to a web page, so I followed the instructions to disable auto play by selecting Block Audio and Video in the settings. Now, when I try to manually play a video, it fails to start. Any suggestions on how to resolve this issue while still preventing videos from autoplaying? BTW, this is occurring on iPad and iPhone rung the latest iOS version.

Open 4 90

Ads now EVERYWHERE - cannot access content

Anyone know what is happening? In the past month or so trying to view websites on iPhone, even on Firefox has become impossible. The number and size of ads has metastasi… (read more)

Anyone know what is happening? In the past month or so trying to view websites on iPhone, even on Firefox has become impossible.

The number and size of ads has metastasized to the point they block out all content. Is this a new trend? Is it my settings?

Who is responsible for this shift — the website ad settings or the browsers? Is it Google further breaking the internet?

For the neurodiverse, it’s an accessibility issue as well as a dystopian nightmare.

Please tell me there’s a way to fight this apart from permanent reader mode. This has vastly reduced our use of the internet. Each site feels like a trap and a scam.

The ads cause anxiety as well as irritation and general thwartedness as I cannot reach the content! What are these people/bots thinking?

Thanks

Open 4 80

How can I make Firefox iOS automatically redirect to apps?

If I click on a YouTube link in another app, say Bluesky or my RSS reader or something, and Safari is my default browser, as soon as it realizes I have a YouTube link it … (read more)

If I click on a YouTube link in another app, say Bluesky or my RSS reader or something, and Safari is my default browser, as soon as it realizes I have a YouTube link it jumps to the YouTube app.

Firefox instead opens the YouTube link in a Firefox tab, and has an “Open in App?” banner along the top.

How can I skip that middle step? This is pretty annoying.

Open 4 2 80