Showing questions tagged:

Firefox Printing - remove Header and Footer options missing

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include UR… (read more)

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include URL, dates, times etc. but a clean document or file?

Locked Archived 7 320

The green page outline

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if th… (read more)

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if this is an extension or some other feature. Thanks, JJE

Solved Archived 3 308

Right click acting strange

When i right click then i see a huge list of options i never had before, and open in next tab, copy and paste are no longer working. Added a screenshot of half the list … (read more)

When i right click then i see a huge list of options i never had before, and open in next tab, copy and paste are no longer working. Added a screenshot of half the list of options i see when right clicking. It includes copy and mut and full screen options for video that i never had before.

135.0.1 (64-bit) on Win11

Solved Archived 3 455

Printing PDF

When printing a PDF with custom page ranges, the footer text in the print preview (see image) does not match the actual page. As shown in the example image, if I want to … (read more)

When printing a PDF with custom page ranges, the footer text in the print preview (see image) does not match the actual page. As shown in the example image, if I want to print pages 2-16, the preview indicating page 4 is actually page 5.

So, if I want to print with a very custom range, such as 2-4, 6-10, 12-14, 16, it will be very confusing and will take longer to adjust.

And I also print custom ranges like this very often for daily tasks. I’m not sure if this is a bug or just a minor adjustment needed in Firefox’s coding. Thank you in advance for your help.

Solved Archived 2 220

opening a website

https://read.amazon.com/kindle-library is now not allowing me to go onto the website. I've tried talking to Amazon customer support but they can't find a problem on their… (read more)

https://read.amazon.com/kindle-library is now not allowing me to go onto the website. I've tried talking to Amazon customer support but they can't find a problem on their end. It says:

The connection has timed out

The server at read.amazon.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

I haven't had a problem with the website before and every other website I have tried works fine. It's just that one. I have added it to my exceptions list for add ons but it didn't fix it.

Solved Archived 9 30

Firefox not opening certain websites and the time to open is very slow.

I have been having an issue with Firefox opening certain websites and unfortunately my self and other friends are forced to use Chrome. It is even difficult to contact a… (read more)

I have been having an issue with Firefox opening certain websites and unfortunately my self and other friends are forced to use Chrome. It is even difficult to contact anyone at Mozilla on this issue. If we Mozilla doesn't show concern we will easily make the complete transition over to Chrome. This is the fourth time I asked for help and have tried trouble shooting the issue from posts listed. We are sick and tired of trying to get this issue resolved and have been with Firefox for over ten years. Does anyone at Mozilla care? No phone numbers, no direct contact? Why the hiding? Obviously we are all pissed off about this issue.

Charles Simonet [email removed]@hotmail.com

Locked Archived 1 210

Address bar autocomplete and new tabs

Hi – When I type a URL into the address bar, I get a list of suggestions for autocomplete. I can select the site I want, hit enter, and go to that site, or what I usually… (read more)

Hi – When I type a URL into the address bar, I get a list of suggestions for autocomplete. I can select the site I want, hit enter, and go to that site, or what I usually do is hit command+enter, which opens the site in a new tab. But for the last couple days, when I hit command+enter, the autocomplete deselects and I don't open a new tab. For example, if I type "go," the autocomplete suggests "google.com," I hit command+enter, and the current tab I'm on goes to "go.com."

This is really a pain because it's a very natural part of my workflow to go to websites in new tabs. Of course I can just open a new tab and type in the URL there, but I'd love to be able to keep using my browser the way I'm used to. Is it possible that I made a change to my settings accidentally? I can't find anything in the Firefox settings but I imagine i must have done something. I did check and none of my keys are stuck or anything.

I'm on MacOS Monterey, Version 12.7.2, and my Firefox is version 136.0 (64-bit)

Thank you very much!

Solved Archived 2 170

update broke at&t email

The latest firefox browser for windows desktop pc broke the ability to log in to at&t (also called yahoo) email. The email works fine on microsoft edge and chrome. … (read more)

The latest firefox browser for windows desktop pc broke the ability to log in to at&t (also called yahoo) email. The email works fine on microsoft edge and chrome. It worked fine on firefox until the last update.

Solved Archived 3 369

amazon prime video no longer works at all on my Firefox browser

Until a week or two ago, Amazon Prime Video worked without a problem on my Firefox browser. Now I cannot get Prime Video to open any show, nor can I access previous episo… (read more)

Until a week or two ago, Amazon Prime Video worked without a problem on my Firefox browser. Now I cannot get Prime Video to open any show, nor can I access previous episodes of any show. I tried removing all my add-ons, including all my ad blockers and making Prime Video an exception to the enhanced Firefox browser feature. Nothing worked. Can someone at Firefox fix this problem or tell me why it happened? I CAN use prime video without difficulty on Safari and Chrome.

Solved Archived 2 3895

Google calendar not showing any colors

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making … (read more)

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making it hard to use. On my other browsers (Brave, Safari, Edge) it works fine . See screen shots below from Firefox, Safari, Brave. I have tried re-booting Firefox, the computer, reverting the Firefox theme back to basics etc., and searching on line for a solution, but I can't find anything. So far all other websites are working OK, except for 1 other that has partially the same problem. If it can't be fixed I'll stop using Firefox, which I otherwise like.

Thanks for any help.

Solved Archived 2 159

Love Firefox. Wish it worked!

Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I fina… (read more)

Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I finally switch to another browser, does anyone know how to fix this?

Locked Archived 1 200

"Expand sidebar on hover" option for vertical tabs resets scroll position when I have a lot of tabs

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it. I… (read more)

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it.

Issue: I have a lot of open tabs, and I'm usually working with the ones at the bottom of the list. When the bar minimizes the scroll position resets back to the beginning. So, every time I want to select a tab, I have to scroll back down, which makes this feature very hard to use.

Expected behavior: After the vertical bar minimizes, and I hover again, it should keep the scroll position.

Solved Archived 2 1129

why will embedded wav files not play in firefox

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play w… (read more)

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play when the user mouses-over the graphic, and stop on mouse-out. The script uses <embed> tags. I know these arent favoured but I think they should still work, as they have in the past, so the script itself is fine. But there is no sound (obviously I have checked the src is correct and made sure the speakers are on and working. They are.) W10, FF ver 128.6.0esr (64-bit)

Solved Archived 5 288

Google cuts off my searched phrases if they contain certain symbols (+, &, #)

Hello! For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols are… (read more)

Hello!

For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols are used within it.

For example: "1+1" becomes "1 1" "R&B" becomes "R" "#100" sends me back to google main page "number #100" becomes "number"

There might be other symbols that cause issues, but these are the three I keep running into. I tested another browser and this issue doesn't happen in it, meaning it must be an issue with Firefox.

I have already tried clearing cookies and cache, and it did not resolve the problem.

I would appreciate help with this!

Solved Archived 9 149

Display error on YouTube

Hello. I have a problem with Firefox since today. When I am on YouTube I no longer see the thumbnail image of the video. However, when I am in private browsing it works f… (read more)

Hello. I have a problem with Firefox since today. When I am on YouTube I no longer see the thumbnail image of the video. However, when I am in private browsing it works fine. How can I fix this? Regards, Julian.

Solved Archived 2 70

I received a "Your account has been locked for security reasons"

Hello, My name is Michael Provenzano My email is [edited] @yahoo.com.and is attached to this account. and I no longer have access to my account. Everytime I try it says … (read more)

Hello, My name is Michael Provenzano My email is [edited] @yahoo.com.and is attached to this account. and I no longer have access to my account. Everytime I try it says the above statement. "Your account has been locked for security reasons" I use 2 computers on this account. My home office and a laptop I use on the go. There is nothing that says where I can verify my account. I'm stuck. Thanks Michael Provenzano Winder Georgia

Locked Archived 1 60

DDG Search Broken

Ok, this is a weird one. I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not load… (read more)

Ok, this is a weird one.

I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not load.

I've cleared cache, cookies, and extensions. I've refreshed Firefox more than once.

I can visit https://html.duckduckgo.com. I can visit https://lite.duckduckgo.com.

However! In a private window, I can visit https://duckduckgo.com It still breaks in a secondary normal window.

No other site appears to be broken.

Solved Archived 2 409

Firefox not responding

I'm unable to do much with Firefox now. Chrome works fine. I'm using it (unfortunately) now in order to contact you. When using FIrefox, it starts and does some partial l… (read more)

I'm unable to do much with Firefox now.

Chrome works fine. I'm using it (unfortunately) now in order to contact you.

When using FIrefox, it starts and does some partial loading, but then stops responding. On the default Firefox startup, about 1/2 of the "thought provoking story" pictures load. If I go directly to Youtube, for example, again....it starts loading then "hangs".

I can't close Firefox either: the window closes, but it's still running. If I attempt to restart it after closing, I get a "Firefox still running" error (which also won't close it.) Windows task manager will shut down the 5-10 (it varies) Firefox processes.

Tried checking for updates. That also gets stuck trying (let it try for about 10 minutes). Don't see any "reinstall" option.

Tried "Refresh Firefox" (fails....Firefox won't close). Tried "Clear startup Cache)" (same) Tried "Troubleshooting Mode)" (same)

Should I delete it and download again?

Solved Archived 3 140