Showing questions tagged: Show all questions
  • Solved
  • Archived

On Startup FF makes TCP connections to inappropriate website

I was tracing some network activity for an unrelated issue and noticed that when FF starts up it immediately makes multiple TCP connections to livejasmin.com. I have thi… (read more)

I was tracing some network activity for an unrelated issue and noticed that when FF starts up it immediately makes multiple TCP connections to livejasmin.com. I have this site blocked by the Windows Firewall and have the host file direct it to 127.0.0.1 so nothing is actually going in or out, but why is FF doing this and how can I fix whatever was done to enable this happening?

I have cleared all cookies and cache, and disabled all addons, and even started in safe mode, but regardless of what I do the very 1st connections that FF makes are always to livejasmin.com, which is obviously not a legit place for FF to be doing any of its routine updates or optimization tasks. My home page is https://google.com and the livejasmin.com connections appear before the 1st attempt to connect to google so this is clearly something malicious that found a way to get into FF early in the startup process.

I have also run 2 different scans tools on the entire computer and both found nothing. I have reviewed all the running processes and do not see anything suspicious either. I do not see this issue with Chrome or Edge, just FF which is my primary browser. All browsers are updated to the latest version as well as the WIN10 OS.

I have also removed my profile and started FF up without the profile, and I noticed the livejasmin.com connections again while the FF "your profile cannot be found" error message popped up. When I had FF make a new profile and set it as the default the same connections to livejasmin.com were made when I restarted FF with the new profile. So it is not tied to my profile.

Asked by firefox3080 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Solved

Browser problem

When I attempt to search on Mozilla Firefox I get this message from Norton, my antivirus software provider: "We prevented your connection to rini.drorinat.com because it … (read more)

When I attempt to search on Mozilla Firefox I get this message from Norton, my antivirus software provider: "We prevented your connection to rini.drorinat.com because it is a dangerous webpage:URL:Phishing" This has only happened in the last few days. I am offered no sites - just this message from Norton. How can I solve this, as Norton does not appear to offer a solution, though I have messaged them on their site.

Asked by jbrenn746 2 months ago

Answered by Denys 2 months ago

  • Solved
  • Archived

Wrong fonts displaying

On some websites, such as scratch.mit.edu, the fonts have been displaying as Burbank Big (a font i recently downloaded) instead of the regular font. This happens on other… (read more)

On some websites, such as scratch.mit.edu, the fonts have been displaying as Burbank Big (a font i recently downloaded) instead of the regular font. This happens on other websites that don't use Helvetica Niue as well, so i'm stumped. I checked the styles panel in inspector and it showed the correct names, but when i hovered my cursor over it, it showed a preview of Burbank Big instead. What do i do to fix this?

Asked by jayrussell501 1 year ago

Answered by jayrussell501 1 year ago

  • Solved
  • Archived

Restore tabs every time I start Firefox?

Hi. I did a clean install of Windows 11 yesterday. I reinstalled Firefox with the TreeStyletabs addon. I had saved the old sessionstore files so I thought it would be eas… (read more)

Hi. I did a clean install of Windows 11 yesterday. I reinstalled Firefox with the TreeStyletabs addon. I had saved the old sessionstore files so I thought it would be easy to get my tabs back.

Two things happens.

1) If I copy over a sessionstore.jsonlz4 to the profilefolder, it gets overwritten byt FireFox when I start the browser. 2) If I don't do that and instead click History and then Restore Previous Session Firefox will use the previousjsonlz4 and restore my tabs . But I have to do it everytime I start Firefox. It does 'remember' what I did.

How can I fix this?

Asked by razzel 1 year ago

Answered by razzel 1 year ago

  • Solved
  • Archived

unwanted site opens every first start of mozilla after PC has been reloaded.

Hi, unwanted site opens every first start of mozilla after PC has been reloaded. the site is: „www.url-advertisement.org” I've scaned with malwarebytes, did a refresh o… (read more)

Hi, unwanted site opens every first start of mozilla after PC has been reloaded.

the site is: „www.url-advertisement.org

I've scaned with malwarebytes, did a refresh of mozilla browser

Asked by mateusz.sofinski 11 months ago

Answered by mateusz.sofinski 11 months ago

  • Solved
  • Archived

Proxy doesn't work

The proxy settings just don't apply. I set the settings on the system, all programs work via proxy except Firefox (set to use system proxy settings). If I set the proxy m… (read more)

The proxy settings just don't apply. I set the settings on the system, all programs work via proxy except Firefox (set to use system proxy settings). If I set the proxy manually in Firefox, the connection still doesn't go through the proxy.

I found that only the very first connection after starting Firefox goes through the proxy, absolutely all subsequent connections do not go through the proxy.

Asked by Lasagnya 10 months ago

Answered by Lasagnya 10 months ago

  • Solved
  • Archived

Webroot

Is Webroot a part of Mozilla/Firefox? When Firefox recently updated it began to ask for a Webroot access key and it takes me to this page. I have never signed up for Webr… (read more)

Is Webroot a part of Mozilla/Firefox? When Firefox recently updated it began to ask for a Webroot access key and it takes me to this page. I have never signed up for Webroot before.

Asked by Eric Johnson 6 months ago

Answered by TyDraniu 6 months ago

  • Solved

RESTORE A TRUSTED RECIPE SITE banned by Mozilla: recipestonourish.com

RESTORE A TRUSTED RECIPE SITE banned by Mozilla: recipestonourish.com  ! I have been using this site for years. This morning Mozilla ruined it. Please restore, tha… (read more)

RESTORE A TRUSTED RECIPE SITE banned by Mozilla: recipestonourish.com  !

I have been using this site for years. This morning Mozilla ruined it. Please restore, thank you!!

Carla van Raay [edited email from public]

Perth Western Australia

Asked by Malsenhof 4 months ago

Answered by Denys 4 months ago

  • Solved

error message when I want to see bookmarks

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause th… (read more)

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I tried following the directions in "learn more" but to no avail. Please help this senior citizen get his bookmarks back! Thank you.

Asked by Michael 1 week ago

Answered by Denys 1 week ago