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Dear Customer Support

I am writing to ask about Thunderbird.

Creation of "global-messages-db.sqlite" is not completed After reinstalling it, it doesn't seem to be created properly. Before the reinstallation, it was a 3GB file. The file is created up to about 10MB, but it doesn't progress any further than that. Is there a way to solve this problem?

Thank you, Akira

Here is an image explaining the issue I've been suffering from the last two days. Before everything was fine :-(

Any search gives me "strange" results. The worst is when there are at least 25 emails in the folders and no one is found, and the list is empty... ... or if it finds some while the others are lost in the void and you're not aware of that??

Already, I've Rebuilt the index twice... no satisfaction.

I need that feature to work perfectly, otherwise I'm lost !!!!!

( Local folder is populated by at least 25 root folders + a lot of subfolders with many sub-sub-folders )

PS: 2° pic "Agrip" should give a result > I was searching "agrip"'s mails not yet moved in that Sub-Sub-folder

i want to remove quick share and everything associated with it ! i have never wanted it and you changing the [expletive] name and putting it back on my devices is [expletive] really [expletive] me off !!! i have never liked it i dont [expletive] use it and everytime you change name and load it on my phone [expletive] [expletive] me off more and i dream of the day i get to meet you my fist to your face  ! stop put this [expletive] garbage on my [expletive] phone !!!!

Hi,

I'm using thunderbird for over twenty years, and for ages I have been using a customizable list view where I could limit the list view of messages in a mail folder based on rules, eg. message tag, age in days, sender, has attachment, things like that, and had a lot of rules to limit the view of messages.

Now I am on a trip, away from home, with a freshly installed Ubuntu 25.04 and latest thunderbird, 128.10.0esr-1, and I can't find how to enable the selection menu to limit the view to tags or customized rules.

The quick filter bar seems to be somewhat redesigned, and it seems to have lost the option to add this menu to the quick filter bar.

Where have these customizable views gone to? I can't find them anymore, although I am sure I do have these working on my machines at home.

(And no, don't propose to use saved searches, they are not a substitute for that.)

A few months ago the search feature stopped working. I used to be able to search for a message or messages by entering a search term in a search field, and/or using a filter like subject, sender, etc. But a few months ago that stopped working. Instead, there is no search field (except the general one searching for the term anywhere in the message) unless I click "quick filter", which then provides a more targeted search. But it calls up a random array of messages bearing no relationship to the search item. This is only on my MacbookAir. My iPhone also has Thunderbird but its search function seems accurate, only displaying what the search value is, except it doesn't get many when I know there are more in my inbox. My inbox is horribly overfull--I keep hoping to be able to find the ones I want to keep without deleting everything.

I checked the Thunderbird site and discovered much more complicated than the last time I looked. Right now all I want is the old one to work correctly. Thanks. Margaret Phillips

As of a few days ago all my bookmarks disappeared and I can't save anything to bookmarks nor can I type a couple letters of frequently used websites and the url automatically comes up. Jenny

Hello I am new to Thunderbird I am an Outlook user

Is there a way to set up the same shortcuts in Thunderbird as in Outlook?

For example I would love to set "CTRL + E" to place a cursor on the search bar, just like in Outlook. I searched all over the internet and ChatGPT and cannot find how to do it. Is it possible to override the default shortcuts Thank you in Advance Gary

I have an issue with the search bar glitching when typing. Example I type and search the phrase healthy meals, all's good no problem but when I go back to type in any more words by pressing the space bar it deletes the previous word 'meals' and if I press the delete back button until it reaches the word healthy it mangles the two words up together 'heamaels'. Not sure what's going on or how to fix it. Firefox android app.

I would really like to disable this, but I'm not seeing a setting to do this. it's incredibly annoying, because half the time i dont want to search something when i open firefox. i have the homepage shortcuts for a reason

im on firefox 138.0.2 for android

https://youtube.com/shorts/43sT06rDNGg?si=_1TxqnSJugA_RXOG

dělal jsem dneska i v cera kontrolu svých stránkách a ne jsem si vědom tolikati prohřešky abych měl ne tvrdím že jich nemam ale tolik určitě nemám chci vědět víc i vidět víc pokud se jedná o moji osobu cos se jedná tak bych rád viděl víc a vědět víc děkuji

Since yesterday the tag pane no longer shows tagged messages. The tags are visible on the messages, and I can filter and search by tags, but the unified tag folders no longer work. I have looked in my profile folder. I saw one thread that recommended deleting the 'virtualFolders.dat' file and the Mail/SmartMailboxes folder from the profile and starting again, but that did not solve the problem.

Any suggestions would be welcome, are there any other files or folder where tag information is stored?

If you answer, thank you!

Android: when composing an email, typing in To: box only gives me contacts and not other email addresses. Other email clients will auto suggest email addresses that I have corresponded with but not added to my contacts yet.

Previous when I chose a Tag it selected the entire header and Title. Now it only insert a little Tag icon.

I need a big bright highlighted from and title like previously. Also, Now the FROM and MESSAGE TITLE re two lines. What changed? I can't see to go back.

Thanks Stan