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  • Archived

On a certain website, when I try to fill out their webform, Firefox tells me to enter a valid e-mail address even though the e-mail address I have entered is valid

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in t… (read more)

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in the e-mail address, it gives me an error message that says "please enter a valid email address" even though the e-mail address is valid. Also, if I do not use autofill, but simply type everything in manually, it still gives me that same error message. This problem does not occur in Google Chrome, but it does occur in Firefox. Sometimes I can solve the problem by erasing part of the email address and then re-typing that part, but that doesn't always work. It also doesn't work if I erase the entire e-mail address and type it in manually. The problem does not appear to be caused by add-ons and does not appear to be caused by hardware acceleration, because I have disabled add-ons and have turned off hardware acceleration. It also does not appear to be caused by cache and cookies, because the same problem occurs after I clear the cache and cookies. I will appreciate any response you can provide to help solve this problem.

Asked by Larry951 10 months ago

Last reply by Larry951 10 months ago

  • Archived

Why do you makechanges then leave users with no clear information on how to use the chaged item?

You managed to change my password for accessing AMAZON to a very long password that has never worked so far for the last two months! So, I have been denied a site I use t… (read more)

You managed to change my password for accessing AMAZON to a very long password that has never worked so far for the last two months! So, I have been denied a site I use to use regularly and you still deny a human to ask for help, only your jog-related jargon!

I would hate to sue you but AMAZON may help me when they hear what you've done to me, and perhaps hundreds of other former customers.

So, help me get back to AMAZON today!

William Lee 2ropn2mr@gmail.com

Asked by William Lee 10 months ago

Last reply by James 10 months ago

  • Archived

brak hasel

Dzień dobry, po zmianie urzadzenia (PC) pomimo tego ze na starym urzadzeniu zawsze byłem zalogowany do Firefoxa (synchronizacja byla automatyczna), to na nowym urządzeniu… (read more)

Dzień dobry, po zmianie urzadzenia (PC) pomimo tego ze na starym urzadzeniu zawsze byłem zalogowany do Firefoxa (synchronizacja byla automatyczna), to na nowym urządzeniu po zalogowaniu nie mam dostepu do wczesniej zapisanch zakladek oraz haseł. Prosze o pomoc, pozdrawim D.

Asked by daniel88 9 months ago

Last reply by daniel88 9 months ago

  • Archived

my duckduckgo got changed to google on 1/1/2025

i have used mozilla for many years, i HATE google! last night 12/31/24 duckduckgo was my search engine, i stayed up until 1 or 2am on 1/1/2025 and watched several youtube… (read more)

i have used mozilla for many years, i HATE google! last night 12/31/24 duckduckgo was my search engine, i stayed up until 1 or 2am on 1/1/2025 and watched several youtube videos (i had been watching them all day) and turned my computer off and went to bed. around 9am 1/1/2025 i got up and turned on my computer, clicked mozilla in my toolbar and started a search, I GOT GOOGLE RESULTS, SO HIT THE BACK ARROW AND NOTICED GOOGLE WAS MY SEARCH ENGINE!! DID YOU DO AN UPDATE OR ANYTHING TO CHANGE MY SEARCH ENGINE TO GOOGLE? i managed to download duckduckgo and make it my search engine again. BUT i NEED to know if this happened on YOUR END, or if GOOGLE did something. I HAD NOT MADE ANY CHANGES TO MY COMPUTER ON 12/31/2024 OR THE EARLY MORNING HOURS AFTER MIDNIGHT!!!

IF MOZILLA DID THIS , I DO NOT UNDERSTAND WHY, BUT IF IT WAS NEFARIOUSLY DONE BY GOOGLE, THEN IM PISSED!!! THANK YOU!

Asked by lnrdwl2014 10 months ago

Last reply by lnrdwl2014 10 months ago

Not getting prompted for new password

I successfully updated my password on my email provider website. I can access my email on my cell phone via a Gmail client but I can't access my email on Thunderbird. I a… (read more)

I successfully updated my password on my email provider website. I can access my email on my cell phone via a Gmail client but I can't access my email on Thunderbird. I actually started having problems in July but I didn't have time to try to fix the problem at that time.

As per some other instructions (see below), I deleted the entries for my password, expecting to get prompted to re-add it after restarting Thunderbird. This doesn't happen yet. I do see a message saying that the 'Connection to server shawmail.vc.shawcable.net was reset'.

Thanks, Byron


To change an email password in Thunderbird, go to the menu icon (☰), then Settings (or Preferences), navigate to Privacy & Security > Passwords > Saved Passwords. Delete the old entry for your email account, close and restart Thunderbird, and the program will prompt for the new password when you next try to send or receive email. Steps to Change Your Email Password in Thunderbird Open Thunderbird: and click the menu icon (the three horizontal lines) in the top right. Select Settings (or Preferences on a Mac). In the settings or preferences window, select the Privacy & Security tab from the left-hand menu. Scroll down to the Passwords section and click the Saved Passwords button. In the pop-up window, locate your email account's entry in the list. Right-click: on the entry, then select Edit Password to change it, or select Remove to delete it. If you deleted the password, you can also click Remove All to clear any other stored passwords for that account. Close: the password window, then close the Thunderbird application. Restart Thunderbird . When you next try to send or receive email, a pop-up will appear asking for your new password; enter it there.

Asked by B Budd 2 months ago

Last reply by B Budd 2 months ago

  • Archived

all of my open tabs are gone after i relaunch firefox

Hello, Today i launch Firefox and all of my previously opened tabs where gone. Firefox launched with new tab and none of my tabs where there. How can i restore all of my … (read more)

Hello, Today i launch Firefox and all of my previously opened tabs where gone. Firefox launched with new tab and none of my tabs where there. How can i restore all of my tabs and why this is happening, what is the reason for that? Thank you in advance.

Best Regards to all of your team and Happy Holidays.


Metodi

Asked by spawn_neo 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

Passwords and Logins not Saving

Hi there; I have just read the article about settings on password saving. I am complying with those settings, but yet my logins must be entered constantly, lately. What a… (read more)

Hi there; I have just read the article about settings on password saving. I am complying with those settings, but yet my logins must be entered constantly, lately. What am I doing wrong? Where do I look next? Thank you.

Asked by dmkgge 2 months ago

Last reply by dmkgge 2 months ago

  • Archived

password fail using fire fox yet again- why???????????????????

password fail using fire fox yet again- why? I see very poor answers (lack of ui/userinterface and just plain lack of human factors for this problem. UI/HF engineers ca… (read more)

password fail using fire fox yet again- why?

I see very poor answers (lack of ui/userinterface and just plain lack of human factors for this problem.

UI/HF engineers can explain things so easy, but not here!

Asked by terry amrine 8 months ago

Last reply by terry amrine 8 months ago

  • Archived

Private Browsing blocking part of page. I think.

I have been using Private Browsing to read https://www.dailymail.co.uk for years because it blocks the adds. Now for the second time in years it seems to block a part of… (read more)

I have been using Private Browsing to read https://www.dailymail.co.uk for years because it blocks the adds. Now for the second time in years it seems to block a part of the page I don't want it too block. And for the life of me I cant remember if I did something to fix it the first time or Mozilla fixed it. Anyway the problem does not show up in ordinary Firefox but the adds make it so hard to concentrate while they keep flashing on and off all the time. So I have attached two screen shots to show the difference between the two Ordinary & Private. Any ideas very welcome. Thanks. First one shows the comment section that I want to see the second shows Private not showing them. Same story, day ect

Asked by phillstroud 10 months ago

Last reply by phillstroud 10 months ago

  • Solved
  • Archived

website do not works firefox/115.19.0

Hi I would like about some issue .I use the latest Firefox ESR 115.19.0 for windows 8 . But I have problem see this website .Website show my only Big icon.Screenshot . h… (read more)

Hi I would like about some issue .I use the latest Firefox ESR 115.19.0 for windows 8 . But I have problem see this website .Website show my only Big icon.Screenshot .

https://oferty.praca.gov.pl/portal/strona-glowna

Also I can not download Firefox from your website .Websites do not works ?

https://www.mozilla.org/en-US/firefox/115.19.0/releasenotes/

response 404 (backend NotFound), service rules for the path non-existent

HELP !!!!!!!

Asked by olek 9 months ago

Answered by jonzn4SUSE 9 months ago

Why do I constantly have to manually enter the outgoing server password?

I have used Thunderbird since vs 2.0. I currently have 7 active email accounts, but have had up to 12 on my Windows platform running with no problems. Installed: Thunde… (read more)

I have used Thunderbird since vs 2.0. I currently have 7 active email accounts, but have had up to 12 on my Windows platform running with no problems. Installed: Thunderbird vs 140.3.1esr Windows 10

I have recently had problems with the password entry for three of the accounts which use verizon.net, managed by AOL.

When sending a message on that email system, I often have to enter the outgoing server password manually. I have changed password on all three verizon.net email accounts, and for a few days email sends worked fine. But now, I am back to having to enter the password in the pop-up box when sending mail.

Any reason why this problem occurs after the system has operated fine for months/years. I don't see this problem with my other accounts using different mail servers.

Asked by Stan 1 month ago

Last reply by Stan 4 weeks ago

  • Archived

How do I manually change/enter the account information in mobile

My email provider appears to require a unique password for every device (I think is locked to the MAC address). I have a new version installed from the android play stor… (read more)

My email provider appears to require a unique password for every device (I think is locked to the MAC address).

I have a new version installed from the android play store yesterday.

The QR code method of creating a account from my Ubuntu Thunderbird app does not work. Importing a working account from google does not make any sense on a new device (the MAC address for the original device will be different)

How do I manually edit of enter the configuration so that i can use my android phone as an email client?

Asked by kstratton519 8 months ago

Last reply by Yu5tiqX9og 8 months ago