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  • Archived

Firefox Monitor: "You must be signed in to your Firefox Account."

No matter how I log in (logged-in Firefox, Chrome, incognito Chrome/Firefox) at monitor.firefox.com, I always get this error. https://i.imgur.com/A8fCXaB.png … (read more)

No matter how I log in (logged-in Firefox, Chrome, incognito Chrome/Firefox) at monitor.firefox.com, I always get this error.

https://i.imgur.com/A8fCXaB.png

Asked by MidnightRaver 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Cannot print from Firefox. Have tried everything in this forum. Error "An error occurred while printing".

I have literally tried everything that I've found about printing issues on this forum and even spoken to your team on Twitter. I don't know what to do. I would rather use… (read more)

I have literally tried everything that I've found about printing issues on this forum and even spoken to your team on Twitter. I don't know what to do. I would rather use Firefox over Chrome, but I don't have a choice. Is there anyone that can help??

Asked by ebbieface 1 year ago

Last reply by Michael 12 months ago

  • Archived

what happened to bookmarks?

I used to be able to see my bookmarks with just one click. Now it takes five??????????????????????????????????????????????????????????????????????????????????????????????… (read more)

I used to be able to see my bookmarks with just one click. Now it takes five???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

Asked by rrmods 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I down loamy bookmarks/history disapear & come back when I enter via login with username email sent wby FF How to fix?

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in wit… (read more)

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in with the link sent with am email telling me my user name but not instantly. I changed my password which may or may not be relevant. I have the latest Kaspersky & a 2 year old Dell XPS

Asked by jPendragon 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Add-ons page - addons boxes blank

Hi, Please see pictures. As per everytime I update Firefox I end up spending hours trying to sort issues out and ending up in a foul mood. Everything was fine in 65, I up… (read more)

Hi, Please see pictures.

As per everytime I update Firefox I end up spending hours trying to sort issues out and ending up in a foul mood. Everything was fine in 65, I update to 67 and I'm not sure whether I want to scream or cry more.

Issue 1. I lost Adblock plus, I managed to reinstall and lost all my settings that I can't recover. Years of settings gone. All other apps as far as I can tell are still installed so why did adblock get deleted with all the settings?

Issue 2 I can't see addons on the addons page. Same goes for themes and plugins. I've done safe mode where I can see them. I updated them in safe mode. But still can't see them. They were fine in ver 65.

Any ideas? Thanks

Asked by carltonbp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox keeps resetting itself

So, for the past couple of weeks, after every 3-4 days, I go to open Firefox, and all my add-ons and settings keep getting reset. It's a weird thing. I have my add-ons, m… (read more)

So, for the past couple of weeks, after every 3-4 days, I go to open Firefox, and all my add-ons and settings keep getting reset.

It's a weird thing. I have my add-ons, my customized settings, and everything is working fine. But after a couple of days, I open up firefox and it's like I'm starting from 0.

I mean, my history, bookmarks, passwords, all remain intact.

But everything else is gone. All my extensions open up a tab saying "now installed!" or something along those lines - plus a tab from Mozilla, today about the privacy notice.

My homepage, search and download settings are back to the defaults.

I have tried to refresh my browser, reinstalled my extensions, but still the same issue.

Help?

Asked by whyjay 1 year ago

Last reply by ryanrichards22 1 year ago

  • Archived

Addons are not syncing

Hi all I've got some problem with syncing addons - they are not syncing. Yesterday I've installed Firefox Lockwise on my home PC. Today I start FF on my work PC and Lockw… (read more)

Hi all

I've got some problem with syncing addons - they are not syncing. Yesterday I've installed Firefox Lockwise on my home PC. Today I start FF on my work PC and Lockwise did not install. Same story was earlier with some other addons. Perphaps there was a solution, but I wasn't able to find it.

Everything on PC is up-to-date (FF 67.0.1).

Best regards

Asked by Metiu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 67.0.1 Mac; search in google displays results then just redirects to bing search.

I've made sure that Google search is selected as default; AND Bing is not even listed anywhere (I've removed it from the list of search engines). YET, typing a search ter… (read more)

I've made sure that Google search is selected as default; AND Bing is not even listed anywhere (I've removed it from the list of search engines).

YET, typing a search term displays ".... search in Google", then displays Google's results, then just redirects to Bing for that search.

How do I stop Firefox from doing this?

Asked by FearlessLeader 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox opening infinite number of tabs when trying to open .m files from link in UBUNTU

I am trying to open a link to a .m (MATLAB) file directly in the Firefox browser (from a local site). On windows this works fine and when the link is followed a new tab i… (read more)

I am trying to open a link to a .m (MATLAB) file directly in the Firefox browser (from a local site).

On windows this works fine and when the link is followed a new tab is created with the .m file converted to a HTML page.

On Ubuntu however it seems like Firefox is iterpreting the file as Objective-C source code and when I am trying to use Firefox to open the file (preferences -> applications -> Objective-C source code -> use Firefox) it keeps on repeatedly opening new emtpy tabs. I can set it so that the file is opening in e.g. gedit, but I would like to have the same behavior as on Windows i.e. a new tab with the file converted to HTML format. Is this possible? Is there a Firefox extension that I am missing? I read that you should use preview in firefox, but I don't seem to have that option (I have included a screen)

I am using Firefox Version 65.0 (64-bit)

Asked by user9015897 1 year ago

Last reply by cor-el 1 year ago

  • Archived

why does firefox keep deleting/changing my favorite sites on my home page? Why does firefox delete my saved sites on the laptop app "speed dial 2"?

It is not unusual for me to lose my favorites on BOTH, the Firefox homepage and on the "SpeedDial 2" app. I keep having to reenter my favorites, only for it to happen ag… (read more)

It is not unusual for me to lose my favorites on BOTH, the Firefox homepage and on the "SpeedDial 2" app. I keep having to reenter my favorites, only for it to happen again, not long after.

As an aside, it is very difficult to find some way to contact Mozilla. You list Facebook as a way to contact you, but that is no longer being used. There seems to be no way to, easily, get in contact with Mozilla. It is as if Mozilla wants to make it as difficult as possible for people to bring their concerns to them.

I am considering going with a nother browser. I have heard that Brave is a good one.

AJSmithJr

Asked by AJSmithJr 1 year ago

Last reply by McCoy 1 year ago

  • Archived

What is the meaning of a red triangle enclosing an exclamation point in the corner of a webpage icon on the "top hits" page?

On my "top hits" icons page, three sites (Huffington Post, Alternet and the Washington Post) are marked on the bottom with exclamation points inside red triangles. What … (read more)

On my "top hits" icons page, three sites (Huffington Post, Alternet and the Washington Post) are marked on the bottom with exclamation points inside red triangles. What does this mean? I've continued to visit those sites & I'm developing some weird problems on, not Firefox, but Thunderbird program. I don't have an anti-virus program installed, on the recommendation over the years of several technicians. Perhaps that information is outdated? Thanks for your reply! Barbara

Asked by Bee 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Leave tabs in place

I have Win 10 and Firefox67.0.1. I understand that Firefox has done away with tabbed browsing because some users kept so many tabs open that their memory usage became ex… (read more)

I have Win 10 and Firefox67.0.1. I understand that Firefox has done away with tabbed browsing because some users kept so many tabs open that their memory usage became excessive. I wanted to be able to keep a few tabs open while browsing (email, weather and a few other sites). I tried using the Pin Tab feature but found it would not work for my email or NOAA, though it did work for one Firefox help site. I also tried changing the browser tab item in about:config. (See uploaded image). I am in the process of slowly migrating to a more user friendly browser (Vivaldi), but before I change default browsers I thought I'd try one more time and ask if there is any way to restore the ability to keep a few tabs open in Firefox while browsing. Thanks for any help.

Asked by jfh 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Several websites do not recognize my computer

Using firefox with win 10 Several websites do not recognize my computer and always require me to answer security questions prior to logging on. I did not have this is… (read more)

Using firefox with win 10 Several websites do not recognize my computer and always require me to answer security questions prior to logging on. I did not have this issue prior to win 10

Asked by eiluj-notroh 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

I can't sign in on youtube in non-private browsing but can in private, how do I correct this?

When I got the last 2 or 3 updates of firefox, there were some websites I could not fully access. One of them is accounts google which also means not my youtube account e… (read more)

When I got the last 2 or 3 updates of firefox, there were some websites I could not fully access. One of them is accounts google which also means not my youtube account either. All this in non-private browsing. I tried disabling all extensions, I tried in safe mode, and nothing changed. Also some other methods which did not work. And when I get to accounts google to sign in, I click on the next button and nothing happens. So, I tried private browsing and was able to sign-in to youtube and accounts google. I've tried all types of combinations on my content blocking but to no good result. I need a solution, please.

Asked by summerdancer 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

your organizion has diabled the ability to change some options

i have the firefox quantum version 67.0.1 (64 bit). this is on my options page on the home screen. how can i fix this problem. i want to change options and it will not le… (read more)

i have the firefox quantum version 67.0.1 (64 bit). this is on my options page on the home screen. how can i fix this problem. i want to change options and it will not let me. HELP!!!!!!!!!!!!!!!!!!!!

Asked by sweepea 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why did a certain website suddenly stop loading?

I have been playing poker on this site... https://www.youdagames.com/en/online-games/governor-of-poker-3-free/ As of yesterday, June 3rd, the game simply will not load. … (read more)

I have been playing poker on this site... https://www.youdagames.com/en/online-games/governor-of-poker-3-free/

As of yesterday, June 3rd, the game simply will not load. Already tried clearing the cache, no good. Upgraded flash, nope. They suggested another browser. I have opera so tried, and it works just fine. I don't use opera. Don't really want to either. One browser is fine.

They finally admitted they just did a game upgrade and suddenly now firefox won't work? Sounds to me like this browser has an issue, not their game. Since it works on another browser.

~~~~~~~~~~~~~~~~~~~~~~~~~~~ I'm on version 64 and please DO NOT tell me to upgrade. The next version will AUTO upgrade without my knowledge or permission. VERY BAD AND STUPID IDEA TO FORCE THINGS ONTO PEOPLE! Let ME decide when, why, and IF I need an upgrade. NOT YOU! Hoping when you come out with the next version you LISTEN TO PEOPLE and stop forcing upgrades. Bad enough I have to click "not now" every damn time I launch this thing. STOP IT!!!! This has been said by MANY PEOPLE too. LISTEN! STOP IT! So an upgrade isn't happening. If I have to I'll simply switch to opera. Really don't want to do that.

Hoping you can figure out why this simple game site suddenly stopped loading.

I will forward this post to the support person I've been talking with. MAYBE you two can get together and figure out what went glitchy? (I have been reading many similar complaints while searching your very confusing maze of a site trying to find where to post this. So it seems you have problems on many fronts with sites not functioning.)

Asked by Artmaker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

page tab reloads every time it is returned to

Using v. 67.0 on Win 7 no matter what page I am viewing, if I leave to look at a different page, then come back, the page reloads. It is especially annoying when clickin… (read more)

Using v. 67.0 on Win 7 no matter what page I am viewing, if I leave to look at a different page, then come back, the page reloads. It is especially annoying when clicking on a link in an email. Note I do not have to sign back in. I just have to wait for the page to reload. It only recently began doing this. How do I fix it ?

Asked by fichendich 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to migrate profile and bookmarks without Firefox sync account?

I don't want my profile data to leave my house, so setting up a Firefox account and using sync via a cloud service is no option for me. This is a major privacy concern f… (read more)

I don't want my profile data to leave my house, so setting up a Firefox account and using sync via a cloud service is no option for me.

This is a major privacy concern for me.

How can I migrate my old profile and saved logins to Firefox quantum locally?

Asked by Michael_Q 1 year ago

Last reply by cor-el 1 year ago