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Codes being emailed to [email 1 removed] not arriving

Hi I have tried multiple times today to change my password to a more secure one. I do not receive the emails with the code to continue - have checked junk, spam etc. I… (read more)

Hi

I have tried multiple times today to change my password to a more secure one.

I do not receive the emails with the code to continue - have checked junk, spam etc.

I have another email address you can use: [email 2 removed] or [email 3 removed] Please help

Asked by clifford8 1 week ago

Last reply by Denys 6 days ago

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Re: Invalid account recovery key

Dear Mozilla Firefox. I have tried so many times to reset my Mozilla Firefox account password to no avail, using my Account Recovery Key, which I stored in LibreOffice D… (read more)

Dear Mozilla Firefox.

I have tried so many times to reset my Mozilla Firefox account password to no avail, using my Account Recovery Key, which I stored in LibreOffice Draw on my computer. The so many times that I tried, the error that comes up is: "Invalid account recovery Key", no matter how many codes are sent for me to rest my password. Please, rectify the problem as to why a correctly stored 32 characters Account Recovery Key is not working for me to reset my password. Regards

  • DR CLEMENT AKATENG MD*

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Asked by DR CLEMENT AKATENG MD 1 week ago

Last reply by Denys 1 week ago

  • Solved

I don't remember my password to login to server imap.videotron.ca How do I change the find the password or get a new one please?

I need help to log into Thunderbird. I get the same message over and over again (login to server imap.videotron.ca with username...............failed. I've tried severa… (read more)

I need help to log into Thunderbird. I get the same message over and over again (login to server imap.videotron.ca with username...............failed. I've tried several tried and true passwords from before and none fit.

Asked by alaindoucet 1 week ago

Answered by Matt 1 week ago

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scammers now digital war has been issued

I need to reset my passwords because little hackers tried to take everything we had in the bank, but they picked the wrong one. I can do the same things that they're doin… (read more)

I need to reset my passwords because little hackers tried to take everything we had in the bank, but they picked the wrong one. I can do the same things that they're doing, but they still have access to my accounts.

Asked by Jaime Lynn Patton 2 months ago

Last reply by Denys 2 months ago

  • Locked

Error when using my recovery key now it won't give me the opyion too enter it

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and au… (read more)

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and authenticator but not the recovery key the account now says I have no key

Asked by Dycantos 3 months ago

Last reply by Denys 3 months ago