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cannot connect to btinternet.com server for Thunderbird email

'Login to server mail.btinternet.com with username cmby2@btinternet.com failed.' This dialog box appears when Thunderbird is opened, we cannot remember our password as it… (read more)

'Login to server mail.btinternet.com with username cmby2@btinternet.com failed.' This dialog box appears when Thunderbird is opened, we cannot remember our password as it has not been required before, can you help with this please? P We are tech dummies...

Asked by cmby2 1 week ago

Last reply by Ed 1 week ago

why can't i change my password

Why can't I change my password and/or the way I sign in? This has caused me a lot of trouble and if it isn't changed I will discontinue using Firefox do to privacy issues… (read more)

Why can't I change my password and/or the way I sign in? This has caused me a lot of trouble and if it isn't changed I will discontinue using Firefox do to privacy issues.

Asked by S Hinson 1 week ago

Trying to access Thunderbird on old computer after failure of newer PC but passwords stored on newer computer are inaccessible

I replaced this PC with a Dell able to use Win 11 (although subsequently learned it was a forced installation). The newer PC has now failed and I am tryhing to use the o… (read more)

I replaced this PC with a Dell able to use Win 11 (although subsequently learned it was a forced installation). The newer PC has now failed and I am tryhing to use the older Win 10 model to get back into communication. Automatically generated passwords, often having been changed, were stored on the newer PC. Now I cannot access them to log in to Thunderbird. Important passwords stored on this PC may not reflect te true picture. I am also not the most tech savvy user! Email responses will probably not get through.

Asked by Norman Day 1 week ago

Last reply by Norman Day 1 week ago