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Missing tabs, history and bookmarks after update

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please he… (read more)

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

Asked by Christine 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Bookmarks

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this me… (read more)

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this message when I try to restore.

Asked by jimkimbroughjr 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

卸载重新安装了火狐浏览器,标签全部丢失,本地的缓存可能都被清理了,但是在卸载之前,通过用户做了云同步,火狐官方是否在云端存储了我的书签,我是否可以通过云端恢复我的书签

卸载重新安装了火狐浏览器,标签全部丢失,本地的缓存可能都被清理了,但是在卸载之前,通过用户做了云同步,以前也在公司电脑和家庭电脑之前做过同步使用,但现在工作电脑也格式化了,火狐官方是否在云端存储了我的书签,我是否可以通过云端恢复我的书签?

Asked by guoheng250 2 months ago

Last reply by wxie 2 months ago

Session corruption?

I have a profile that causes odd behavior, within the profile, and to the OS. Regarding the profile itself: 1. I use Multiple Tab Handler, which should allow me to … (read more)

I have a profile that causes odd behavior, within the profile, and to the OS.

Regarding the profile itself:

1. I use Multiple Tab Handler, which should allow me to move tabs on the tab bar with the mouse, but it does not (see image of proper behavior)

2. Normally, i can drag this padlock button to the desktop to create a shortcut. but now, it will not move/drag (see image 2)

3. I also have a backup profile from several months ago that has none of the above symptoms. However, If I substitute it's sessionstore.jsonlz4 file with the the one from the problematic profile, all the bad behavior mentioned above re-emerges.

I know this sounds strange, but, I also get external display issues when using the broken profile. These events are random, and manifest themselves differently, so I can't duplicate them. Essentially, these snips are examples of images from the taskbar tabs, or the clock area, suddenly superimposing themselves on the top portions of the taskbar toolbar area.

This is the view of my clock area (see next image 3)

In the following image, imagine that the portion on the left, that opens the start menu, is now hidden under what looks exactly like the clock area on the right, superimposed over it (see next image 4)

Those aberrations are removed by simply moving the mouse cursor over them, but they will continue to occur in any number of variations over any area of that top toolbar.

Is there a Session Manager that will save the session, to be later restored into that previous profile, but not also pass along the corruption?

Asked by noel_envode 1 day ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

cannot restore bookmarks from saved

After updating to version 138.0.1 for PC today I lost many bookmarks from my saved bookmarks, and also cannot restore the last saved bookmarks folder through the Firefox … (read more)

After updating to version 138.0.1 for PC today I lost many bookmarks from my saved bookmarks, and also cannot restore the last saved bookmarks folder through the Firefox "Manage bookmarks" menu. HELP!

Asked by raymondr 2 months ago

Last reply by James (On Leave) 2 months ago

Firefox Update wipes out all my Extensions

In my Win 10 PC, Firefox has been set to update automatically as it is recommended. 136.0.2 (64-bit) is the most recent one that updated automatically. Now all my exten… (read more)

In my Win 10 PC, Firefox has been set to update automatically as it is recommended.

136.0.2 (64-bit) is the most recent one that updated automatically.

Now all my extensions have been wiped out, my workspace changed.

That is such a breach of integrity, and a lack of respect for the user, and his carefully set up work environment, when an Auto-Update just molests my work environment. And then I have to take out hours from my busy routines, to devote to restoring everything to how it was.

There is no rollback feature for Updates, esp when Updates do the havoc they do.

There is no proper Session Management, and a standard protocol for saving, aggregating sessions across different installs, rollbacks, etc, and having the most updated, and complete one, where the onus is on the user not losing data.

Now I have to go hunt around for the past profiles, and name the present one as old, and hope that Firefox functions with integrity, and completeness to restore my whole work environment from the last profile. I'll of course be losing whatever work I happened to do in the new profile now. One never knows how complete these profiles are to reconstruct things exactly the way they were.

Strange. I always believe that stability, and integrity, and a dedication towards that on behalf of the user would be the primary goal. Now it's all about chasing something else, some bells and whistles, and faster performances, and throwing stability, and data integrity under the bus.

Asked by Shrikant Shrinivas 4 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Bookmarks

I restarted Firefox and noticed my toolbar book marks were missing. In further inspection, I noticed all my bookmarks over many years are missing. This is obviously a dis… (read more)

I restarted Firefox and noticed my toolbar book marks were missing. In further inspection, I noticed all my bookmarks over many years are missing. This is obviously a disaster. What happened? Is there way to recover this information?

Asked by joe12 1 month ago

Last reply by Ed 1 month ago

WINDOWS AND TABS OPEN BEFORE UPDATE TO VERSION 137.0.2 (64-bit) DISAPPEARED AFTER THE UPDATE

Firefox closed the browser for an automatic update two days ago, and when it came up back after the update all my open windows and tabs simply disappeared. History tab wa… (read more)

Firefox closed the browser for an automatic update two days ago, and when it came up back after the update all my open windows and tabs simply disappeared. History tab was reset to a blank page, there was no trace of anything. I tried the access through 'Menu / History / Recently closed windows' or '.../ Recently closed tabs' and they were both blank, empty, zero, nada ... This is the first time it happens to me, and I'm surprised and disappointed that such a predictable and basic bug shows up on an update.

I have a couple dozen tabs I use for task f-ups, it' unproductive and annoying to get them all back up to work. If this happens again I doubt I keep using Firefox as my preferred browser.

  1. Anybody else suffering the same issue?
  2. Is there a cure for the problem?

Asked by JL_Mor 2 months ago

Last reply by grsjr-skep 2 months ago

items dragged to overflow menu pop back out, will not stay there

items dragged to overflow menu pop back out, will not stay there - dunno how to fix this. Hate the "puzzle piece." Involuntarily upgraded to 115.25.0esr and it lost all… (read more)

items dragged to overflow menu pop back out, will not stay there - dunno how to fix this.

Hate the "puzzle piece." Involuntarily upgraded to 115.25.0esr and it lost all my bookmarks, addons, history. How do I know which profile was the most recent, before the update added a new profile? How do I find my addons from the previous version? history?

Asked by FireFoxSucks 3 weeks ago

Last reply by Eli Pinkerton 2 weeks ago

trying to recover

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u… (read more)

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u could help me ?!

Asked by Pirithous 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Recovering tabs on new computer.

I had to replace my motherboard and the new one would not boot from my old D-drive. I've been carrying my world forward since 1993 and am retired and so I figured it mig… (read more)

I had to replace my motherboard and the new one would not boot from my old D-drive. I've been carrying my world forward since 1993 and am retired and so I figured it might be a good time to start over, just bringing the stuff I still need or want. (I have data disks for non-program related stuff, so that part is easy.) I've carried my FireFox profile and tabs from one installation to another before, so I didn't figure it would be a problem. Wrong.

I have copied my old profile into the new FireFox installation on the fresh new install of Windows 11 and everything came just fine - except I cannot recover my old tabs. There is supposed to be a Restore Tabs or Recover Tabs or some such selection in the History menu, but it is not there. It is not in the history library. It is not anywhere to be found.

So how do I restore my old tabs?

Thanks,

--Brian

Asked by BrianGodfrey 3 months ago

Last reply by Mutaz Awad 3 months ago

Restore session

For the second time, FF opened w/o restoring the previous session's tabs. The first time I was able to restore the tabs. This time I can't. And can't figure out how to fi… (read more)

For the second time, FF opened w/o restoring the previous session's tabs. The first time I was able to restore the tabs. This time I can't. And can't figure out how to fix it or why this is happening since I have the restore previous session box checked.

Asked by Doug Newcomb 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Tabs from another device

Hi, I switched to a new phone recently, and wasn't able to outright sync all of my open tabs from the old device. It was, however letting me access them from the tab menu… (read more)

Hi, I switched to a new phone recently, and wasn't able to outright sync all of my open tabs from the old device. It was, however letting me access them from the tab menu on my new device, so it wasn't a big deal.

Now I can't see the other phone in the tab menu, just the sync from my PC. I don't have the old phone anymore, because it was a trade in for my current device.

Is there any way to get my old tabs back? The sync must have timed out, because there was no activity for a period of time. I have Firefox synced on all of my devices.

Thank you.

Asked by pt7934 4 months ago

Last reply by jonzn4SUSE 4 months ago

some of my shortcuts are missing this morning

Some of my shortcuts were missing on Firefox when I started my laptop this morning. I tried restarting my computer but that didn't help. I really don't know what topic fi… (read more)

Some of my shortcuts were missing on Firefox when I started my laptop this morning. I tried restarting my computer but that didn't help. I really don't know what topic fits best. I am not at all tech savvy when it come to computers.

Asked by nancy r 1 month ago

Last reply by Denys 1 month ago