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lost bookmarks, settings etc after update

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked … (read more)

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

Asked by Carey 2 days ago

Last reply by Carey 2 days ago

Lost all my bookmarks, history and favs after Mozilla update

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manual… (read more)

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manually. It's few hundred important work-related links lost. What actually happened? Can I get them back? Please help.

Asked by mateusz.saniewski 1 week ago

Last reply by mateusz.saniewski 5 days ago

DATA AND PRIVACY

Is there away i can get my browser history and data back ,i logged out of windows couldnt remember my password ,logged in with a new password and all my data is gone ....… (read more)

Is there away i can get my browser history and data back ,i logged out of windows couldnt remember my password ,logged in with a new password and all my data is gone .....

Asked by Tab74 21 hours ago

Last reply by Tab74 19 hours ago

Logged into Firefox account, now browser session and every .jzonlz4 and .baklz4 file are gone. (PC)

Logged into my Firefox account and after restarting the browser my tabs and browser history are gone. Every file in "sessionstore-backups" is also deleted and now only ha… (read more)

Logged into my Firefox account and after restarting the browser my tabs and browser history are gone. Every file in "sessionstore-backups" is also deleted and now only has two newly created recovery files. Why did Firefox delete my desktop browser session after logging in? Can I somehow recover my old session or maybe at least my browser history?

Asked by zockerkanal2013 3 days ago

lost history after last updte

Today firefox deleted my complete history with the latest update. My data recovery tools cannot find any old profile. I demand a solution, since you update without any w… (read more)

Today firefox deleted my complete history with the latest update. My data recovery tools cannot find any old profile. I demand a solution, since you update without any warning or possibility to save the history/tabs.

Asked by janholthusen 1 day ago

Passwords, Bookmarks, Firefox Icon Disappeared

Under Settings; Privacy and Security, my Passwords have disappeared, and at the same time all of my Bookmarks disappeared also. While I was online this morning, all of a… (read more)

Under Settings; Privacy and Security, my Passwords have disappeared, and at the same time all of my Bookmarks disappeared also.

While I was online this morning, all of a sudden my Mozilla tab went blank and the Firefox Icon on the bottom tray disappeared too.

All 3 problems happened at the same time.

This is a disaster for me.

Can the Passwords be restored? What in the world happened to my system?

Thank you.

Asked by Bradley 2 days ago