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C:\Users\xxx\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478\storage\default

as you can see from the question in this folder there many entries like this:"https+++mail.google.com" from malwarebytes scan yesterday and today: PUP.Optional.YSearchTab… (read more)

as you can see from the question in this folder there many entries like this:"https+++mail.google.com" from malwarebytes scan yesterday and today: PUP.Optional.YSearchTab, C:\Users\my name\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478.old\storage\default\http+++jaleco.ysearchtab.com\idb\301792106ttes.sqlite, Quarantined, [1980], [395234],1.0.4906 PUP.Optional.YSearchTab, C:\Users\my name\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478.old\storage\default\http+++jaleco.ysearchtab.com\.metadata, Quarantined, [1980], [395234],1.0.4906 PUP.Optional.YSearchTab, C:\Users\my name\AppData\Roaming\Mozilla\Firefox\Profiles\tjzhwa81.default-1506294362537-1523219308478.old\storage\default\http+++jaleco.ysearchtab.com\.metadata-v2, Quarantined, [1980], [395234],1.0.4906

Asked by nnjsjs84njnN 2 years ago

Answered by cor-el 2 years ago

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How do I correct Firefox only starting with creation of new profile each time?

I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and cr… (read more)

I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and creation of new profile. Once closed, it will not open again using the profile just created. Any ideas as to what type of additional troubleshooting that is available. There are no crash reports or logs generated anywhere that can be found. Running on Windows 7 Professional.

Asked by badlhby 4 years ago

Answered by FredMcD 4 years ago

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New clear profile every time after Firefox update

Hello. In organization we like to use Firefox as default browser. But we have a every day problem with profiles. After update, Firefox create new profile and not copy use… (read more)

Hello.

In organization we like to use Firefox as default browser. But we have a every day problem with profiles.

After update, Firefox create new profile and not copy user data to it. So user lost hes tabs, extensions, history and e.t.c. We can see two or more profiles for one user.

For example user logon to computer with Firefox version 68.0.1. Firefox automatically update to 68.0.2, and user now have new profile without custom data.

profiles.ini looks like:

[Install308046B0AF4A39CB] Default=Profiles/6qa5a710.default-release Locked=1

[Profile1] Name=default-release IsRelative=1 Path=Profiles/6qa5a710.default-release

[Profile0] Name=default IsRelative=1 Path=Profiles/xu3ic03g.default-1561039332923 Default=1

[General] StartWithLastProfile=1 Version=2

We create powershell script for workaround issue. Script copy files from privies profile: $profileCurrent\*.sqlite" $profileCurrent\sessionstore.jsonlz4" $profileCurrent\extensions\*.*" $profileCurrent\*.json"

You mast know that in organization we user roaming profile and ue-v, so users can logon on any computer. Some computers can be with older Firefox version like 68.0.1 or new one like 68.0.2.

Please help find solution for this issues. Can Firefox account help with this? Or we mast create some more clever script?

Thank you.

Asked by denis.pasternak 9 months ago

Answered by denis.pasternak 8 months ago

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Saving all profiles in a network share

Hello! I am now struggling to configure Firefox in a VDI environment and we want the Firefox profiles to be stored on a network share in order to take them out from the u… (read more)

Hello!

I am now struggling to configure Firefox in a VDI environment and we want the Firefox profiles to be stored on a network share in order to take them out from the user folder.

Guess there should be a line in the mozilla.cfg file to change the path, but I'm not able to find it.

Anyone has faced the same situation? Is it possible to specify a path where all the profiles will be stored?

Thanks!!

Asked by ieltxu 2 years ago

Answered by the-edmeister 2 years ago

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Your profile cannot be loaded still after uninstall

When I tried to start Firefox after it had crashed i got the "Your profile cannot be loaded" error. I to reinstall it but the error persisted. I then googled and found th… (read more)

When I tried to start Firefox after it had crashed i got the "Your profile cannot be loaded" error. I to reinstall it but the error persisted. I then googled and found that you could remove profiles.ini and ~/.cache/mozilla/. I've removed both of these as well as reinstalling Firefox multiple times.

But it still show the error message. It even "spread" to Thunderbird.

I'm using macOS Mojave 10.14.

Asked by ntoonio 1 year ago

Answered by ntoonio 1 year ago

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Lost all bookmarks etc on upgrade to 67

Others have asked similar questions but for different platforms and none of the suggestions have either worked, been appropriate for the setup or understood by me (a non … (read more)

Others have asked similar questions but for different platforms and none of the suggestions have either worked, been appropriate for the setup or understood by me (a non programmer!). I am operating High Sierra 10.13.6 and after migrating to Firefox 67 have lost everything to do with previous setup.

When trying to set a previous profile as default I get the error message about launching an older version of Firefox and gives me a quit or new profile option only which is not satisfactory.

Is there not a simple solution to this unasked for level of complication that allows me to restore my existing bookmarks and passwords without delving deep into processes I don't understand and inputting lots of lines of code? It feels like I've taken my car in to fill up the tank and been told to rebuild the engine to get my car going again.

Im inputting this using Chrome because almost every attempt to use firefox causes a crash

All help gratefully received.

Asked by Timbo12 12 months ago

Answered by Timbo12 12 months ago

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Firefox won't open profiles on my server

I keep three profiles on my Network Attached Server (ReadyNAS Ultra 4), where they get backed up every night. Firefox v32 opens fine on my older Ubuntu 12.04LTS box and m… (read more)

I keep three profiles on my Network Attached Server (ReadyNAS Ultra 4), where they get backed up every night. Firefox v32 opens fine on my older Ubuntu 12.04LTS box and my even older WinXP box.

My newer Ubuntu 14.04LTS machine came with Firefox v35 (if I recall correctly). It wouldn't open my profiles. I upgraded to v37. It still will not open any of the three profiles on the server. FF will start only if I use a locally-stored profile. I can open them on a VMWare virtual WindowsXP machine on this box (again, v32), but not natively in Ubuntu. I get the message:

Firefox cannot use the profile "Private" because it is in use.

I don't know if this is a bug with v35+ or something peculiar about my install of Ubuntu 14.04. Chrome works fine, and I have no other problems with the files on the server. If it were a permissions issue, I don't think it would work on my 12.04 box.

Please help. I'd like to use Firefox again someday.

Asked by ExFido 5 years ago

Last reply by ExFido 5 years ago

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Your Firefox profile cannot be loaded, even after new installation on OS 10.14.3

I had Firefox 62.0.2 running on my Mac, with extensions like Ad Blocker and Translations, but as it was real real slow, I had asked to run without extensions, and the nex… (read more)

I had Firefox 62.0.2 running on my Mac, with extensions like Ad Blocker and Translations, but as it was real real slow, I had asked to run without extensions, and the next time it responded with the "Your Firefox profile cannot be loaded. It may be missing or inaccessible." so I had followed all the advice published on the www, but after 2 days, found none of the answers and suggestions is working or is applicable, so I had implemented few removals and new installations of the application - but, always getting the same famos ”Your Firefox profile cannot be loaded. It may be missing or inaccessible." and A Freeze during the "verification of firefox.app" each time, on completely new installation!

In fact, the Firefox/extensions folders were never created on my Mac (On new install, as well) but the application was working for a long time, and there was/is a Mozilla folder which seems to hold my Chrome (add-ons) but no Firefox folder exists on this and my other Mac in the Library/Application Support.

I even removed my Chrome and reinstalled it to see if it can be done, and there was no problem in new Chrome installation - as it is with Firefox 62.0.2

Asked by Amnon 1 year ago

Answered by cor-el 1 year ago

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Firefox mac 65.0.2 profile hiding folder

I been having problems with Firefox ever since I refreshed 65.0.1 losing 6 years of bookmarks, addons and passwords, after 7 hours and I managed to get old files back and… (read more)

I been having problems with Firefox ever since I refreshed 65.0.1 losing 6 years of bookmarks, addons and passwords, after 7 hours and I managed to get old files back and had to redo addons and passwords. It became unreliable with copying/paste not working, slowness etc and when I found that it was not updating to latest 65.0.2 I scrapped it and downloaded latest. But cannot get old version of profile back. Instead I have no files showing up in local directory, though root directory is showing *see screenshot. So I have to restart everything from scratch with important passwords and bookmarks etc. It still will not show but closing down firefox it does save and keep customised setup and session etc. Is this normal to vanish on this version?

have mac MojaveOS 10.14.3

Asked by Myk3y 1 year ago

Last reply by cor-el 1 year ago

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Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (read more)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Asked by patty_r 1 year ago

Last reply by jscher2000 8 months ago

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Profile Missing - Your Firefox profile cannot be loaded. It may be misscing or inaccessible

Hello, I can't open my Firefox, it says: Profile Missing - Your Firefox profile cannot be loaded. It may be missing or inaccessible. I already followed this manual: https… (read more)

Hello, I can't open my Firefox, it says:

Profile Missing - Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I already followed this manual: https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible I changed profiles.iniOLD, and the folder Firefox, but it doesn't work.

Also I tried to acces the User profiles by Mac's Terminal according to this manual: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles But when I typed the code /Applications/Firefox.app/Contents/MacOS/firefox-bin -P it open's Firefox with the same error: Profile Missing - Your Firefox profile cannot be loaded. It may be misscing or inaccessible

Is there a solution to fix this? I also reinstalled Firefox, but same error.

Asked by Cicero83 1 year ago

Last reply by the-edmeister 1 year ago

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finding login passwords for firefox

I've been dealing with my old, dead PC and need to either: Transfer all firefox app data to the new PC from the old PC drive, which is in an external caddy Access the pas… (read more)

I've been dealing with my old, dead PC and need to either:

Transfer all firefox app data to the new PC from the old PC drive, which is in an external caddy

Access the passwords from the drive and simply copy/load them onto the new PC for each of the three users.

I have tried this article: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data but there are no such files in the users folder.

Any help gratefully received.

Thanks

Josh

Asked by joshuagbrown 2 years ago

Last reply by joshuagbrown 2 years ago

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In FF 60.6.0 ESR - How do I make it so that when a user opens firefox for the first time they get a default profile that I have configured.

In the previous versions I could have a default profile configured and when a user launched FF for the first time it would copy that default profile to the users profile… (read more)

In the previous versions I could have a default profile configured and when a user launched FF for the first time it would copy that default profile to the users profile. This allowed me to set a variety of corporate configuration defaults.

We currently run Windows 7 (moving to 10 soon) Trying to get 60.6.0 ESR to work.

Asked by BryanGa 1 year ago

Last reply by Mike Kaply 1 year ago

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Firefox crashes on startup

Firefox crashes on startup and does the same in safe mode. I tried downloading the latest version and deleting Library Application Support files, but it does the same. It… (read more)

Firefox crashes on startup and does the same in safe mode. I tried downloading the latest version and deleting Library Application Support files, but it does the same. It must be a user setting of some sort because I can create another Mac user account and Firefox opens fine.

This is a new machine running Mac OS 10.14.2 and I've not been able to use Firefox yet. The only terminal settings I've changed, from what I can recall, is to help with font smoothing (https://ahmadawais.com/fix-macos-mojave-font-rendering-issue/) and messing around with dark mode (option to be in dark mode but only for dock & menu bar). I'm unsure if those settings are related but thought I'd mentioned it. Other than that this is a pretty much brand new machine.

Crash ID: bp-69fee8d8-a9c0-45fb-aa60-257270190123

AdapterDeviceID: 0x3e9b AdapterVendorID: 0x8086 BuildID: 20190108160530 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1548252669 DOMIPCEnabled: 1 Email: derekalong@gmail.com FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1548252096 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 518 StartupCrash: 0 StartupTime: 1548252669 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":12,"cores":6,"vendor":"GenuineIntel","family":6,"model":158,"stepping":10,"l2cacheKB":256,"l3cacheKB":12288,"speedMHz":3200,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x3e9b","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":1}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"Macmini8,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 6:"Gecko_IOThread",7:"Timer",8:"Socket Thread",9:"JS Watchdog",16:"JS Helper",11:"JS Helper",12:"JS Helper",13:"JS Helper",15:"JS Helper",17:"JS Helper",10:"JS Helper",14:"JS Helper",20:"Cache2 I/O",21:"Cookie",23:"GMPThread",24:"Compositor",25:"ImgDecoder #1",26:"ImageIO",27:"IPDL Background",29:"DOM Worker",46:"StyleThread#1",45:"StyleThread#0",47:"StyleThread#2",48:"StyleThread#3",50:"StyleThread#5",49:"StyleThread#4",48:"ImageBridgeChild",49:"ProcessHangMon",52:"StreamTrans #41", Throttleable: 1 UptimeTS: .74215417 Vendor: Mozilla Version: 64.0.2 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by derekalong 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Multiple Profiles in Profile Manager have all disappeared? Tried system restore, they didn't come back. How can I get them back without having to recreate each1

Have a number of individual profiles set up in the profile manager, however they have all disappeared. How can I get them back without having to recreate each individual … (read more)

Have a number of individual profiles set up in the profile manager, however they have all disappeared. How can I get them back without having to recreate each individual "person". There would be about 30 or more and it's extremely important I'm able to get them back. Please help!!

Asked by LuckyMountainmansGem 2 years ago

Last reply by cor-el 2 years ago

  • Archived

every time firefox updates, my saved logins, passwords and settings are gone. I must uninstall and reinstall to retrieve

For months now, every time Firefox updates, my saved settings, logins and passwords are gone. I have to uninstall and reinstall Firefox to retrieve them. WHY does this k… (read more)

For months now, every time Firefox updates, my saved settings, logins and passwords are gone. I have to uninstall and reinstall Firefox to retrieve them. WHY does this keep happening? Please respond as this is extremely annoying and frustrating.

Asked by Sherrie 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I use a session manager, it was working fine. But now i have a problem - in a series of events my sessions became unavailible. Each time I have an error.

It's a long story, but to put it simply - I can't recover my sessions. Each time I do it a have an error - with each session, either backuped or saved. I know it's not to… (read more)

It's a long story, but to put it simply - I can't recover my sessions. Each time I do it a have an error - with each session, either backuped or saved.

I know it's not totally your profile, but if you can help me with this one - please do. I had encountered those earlier, but each time i had older backups that worked. Now I don't - and I have no other means to save my data. Please help me.

Each time I get this error log: (first line is translated from russian, but I guess it is pretty clear)

-Data on the session / window damaged:
JSON.parse: expected ',' or '}' after property value in object at line 1 column 11923 of the JSON data(SyntaxError)

this.Utils.JSON_decode@chrome://sessionmanager/content/modules/utils.jsm:713:16
Private.modifySessionData@chrome://sessionmanager/content/modules/session_data_processing.jsm:295:12
Private.restoreSession@chrome://sessionmanager/content/modules/session_data_processing.jsm:136:12
this.SessionDataProcessing.restoreSession@chrome://sessionmanager/content/modules/session_data_processing.jsm:36:10
Private.restoreSession/aWindow.__SM_restore/<@chrome://sessionmanager/content/modules/session_data_processing.jsm:128:6
this.Utils.runAsync/runnable.run@chrome://sessionmanager/content/modules/utils.jsm:665:5

Asked by Kagestorn 5 years ago

Last reply by guigs 5 years ago

  • Archived

Why do my saved accounts and passwords show up for different users on my computer?

I have more than one accounts on my computer. However, when opening Firefox from these users, it has the same history, login information, etc. from my main account. Is th… (read more)

I have more than one accounts on my computer. However, when opening Firefox from these users, it has the same history, login information, etc. from my main account. Is there any way to keep them separate?

Asked by fusion-bioformer 2 years ago

Last reply by cor-el 2 years ago

  • Archived

My Multiple browsers have dissapeared.

Cant even bring up pop up to see my multiple browser profiles using Applications/Firefox.app/Contents/MacOS/firefox-bin -P. How can i recover my browser profiles? They… (read more)

Cant even bring up pop up to see my multiple browser profiles using Applications/Firefox.app/Contents/MacOS/firefox-bin -P. How can i recover my browser profiles? They just dissappeared

Asked by haji0975 2 years ago

Last reply by haji0975 2 years ago

  • Archived

Firefox has deleted all my extension data/settings after update

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uM… (read more)

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uMatrix extensions had been completely cleared of ALL data, including their default/pre-defined rules.

All of my extensions data seems to have been cleared. The extensions are still installed, but their settings/data are completely gone.

This is EXTREMELY frustrating.

Does Firefox make backups or anything before it attempts an update? Is my extension data/settings recoverable somehow?

Come on, Mozilla, what are you doing to Firefox recently?!

Asked by wonka 1 year ago

Last reply by WestEnd 1 year ago