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Lost settings preferences and addons

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working pe… (read more)

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working perfectly until this update, where if I try to change my profile to my old one, it forces me to create a new one which does not include my saved addons, settings, or bookmarks sometimes. I really need access to some of these things, so it would be great if someone can help me to recover it. I tried to troubleshoot by finding my extensions local folder from my old profile, and I copied it to a new profile, but it didn't work. I am also wondering, if I do copy the extensions successfully, how can I also copy the settings preferences? Any solution is appreciated, thank you!

( I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update )

Asked by reimoon 1 year ago

Last reply by reimoon 1 year ago

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Migrating Thunderbird from one Mac to a new Mac

I just bought a new MacBook Pro and migrated my old MacBook Pro to the new one. Thunderbird did not migrate with all the other apps. Firefox moved fine, bookmarks and all… (read more)

I just bought a new MacBook Pro and migrated my old MacBook Pro to the new one. Thunderbird did not migrate with all the other apps. Firefox moved fine, bookmarks and all. I found the article "Moving Thunderbird to a New Computer" and have tried several times to follow the instructions with no success. The new computer is running OS 13.0.1. Both computers have Thunderbird 102.50 installed. Any Ideas? My main concern is losing the email history (sent, received and archived) on the old computer. Thank you.

Asked by bmack1 1 year ago

Answered by bmack1 1 year ago

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Thunderbird Win10 to Win10 migrations for local mail using 102.15.0 (up to date)

Migrating TB on Win10 to Win10. Downloaded install program to match my up to date version on the original computer (102.15.0 (64bit) which reports it is up to date (on r… (read more)

Migrating TB on Win10 to Win10. Downloaded install program to match my up to date version on the original computer (102.15.0 (64bit) which reports it is up to date (on release update channel). Local mail of 15+ years. Large collection. Copied contents from the two profile folders into the new ones created on the install (one with times.json, the other all my local mail plus). Searched site for matching version (102.15.0) to install. Copied contents of orig profile files to the files created in app data on new computer. Both using Win10. Started over several times, using restore, deleting app data and/or reinstalling windows. Made different copies of App Data. The address books, calendar, tasks, came thorough. But there is no local mail. Have not connected for new mail. Have migrated before. Figured out how to use your new help system (complicated and not sure I am posting in the correct place). Have been working on this for about 10 days. Stumped. Missing some bits of knowledge. Have not downloaded any new mail. Would appreciate some help or advice. Thanks.

Asked by Ron 6 months ago

Answered by Toad-Hall 6 months ago