• Archived

SEC_ERROR_REUSED_ISSUER_AND_SERIAL

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message. Secure Connection Failed. … (read more)

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message.

   Secure Connection Failed. 
   Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number.
   
   Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL 
   
   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. 
   Please contact the website owners to inform them of this problem.

Unfortunately the only way to fix it we found is deleting the whole profile, deleting the sertificates themselves does not work for us. It is very difficult for our users to do it. Can you please help us with this problem?

Asked by ryavina 1 year ago

Last reply by Pallavi kumari 1 year ago

  • Archived

Blocked by X-Frame-Options Policy

After Firefox updated, I can no longer access www.apple.com. This is the error I get now: Blocked by X-Frame-Options Policy An error occurred during a connection to idmsa… (read more)

After Firefox updated, I can no longer access www.apple.com. This is the error I get now:

Blocked by X-Frame-Options Policy

An error occurred during a connection to idmsa.apple.com.

Firefox prevented this page from loading in this context because the page has an X-Frame-Options policy that disallows it.

Can anyone tell me how to fix this issue as soon as possible. Thank You.

Asked by David 2 years ago

Last reply by kris.sor 1 year ago

  • Archived

How do I disable private browsing mode??

My Bitwarden add-on says is not available in private mode for this browser. I never enabled private mode and I can't find any was to disable it. Even my normal web sites … (read more)

My Bitwarden add-on says is not available in private mode for this browser. I never enabled private mode and I can't find any was to disable it. Even my normal web sites are acting oddly. How do I get out of this?

Asked by migraineman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox geolocation returns wrong coordinates

I want to build a progressive web app. This app requires the user's GPS coordinates. In order to test this functionality cross-browser, I use w3schooll geolocation implem… (read more)

I want to build a progressive web app. This app requires the user's GPS coordinates. In order to test this functionality cross-browser, I use w3schooll geolocation implementation. Link: https://www.w3schools.com/html/tryit.asp?filename=tryhtml5_geolocation

Compared to Chrome, Firefox sometimes returns the wrong coordinates. For example yesterday (13/03/2020) the coordinates were wrong all day. Today (14/03/2020) the coordinates are right. The coordinates are crucial for the success of the app. I use Firefox 74.0

Asked by Sergiu Mare 1 year ago

Last reply by cor-el 1 year ago

  • Archived

After latest Windows 10 Update KB4451762 (installed 4/11/20), Firefox can't download any application installer files. Always gives error "download failed".

This just started after Windows 10 update KB4551762 installed. Firefox 75 still browses OK, but will not download any application installer files. Another Firefox-based b… (read more)

This just started after Windows 10 update KB4551762 installed. Firefox 75 still browses OK, but will not download any application installer files. Another Firefox-based browser (Palemoon) suddenly has the same problem. Non-Mozilla browsers (Opera/Chrome) continue to download application installers OK from the web. Tried refreshing and reinstalling Firefox 75, but that does not fix the problem. I suspect the Windows 10 update rather than Firefox, because the latest Firefox in a Linux system works OK.

Asked by JF 1 year ago

Last reply by photogram1 1 year ago

  • Archived

Font size on menus and tabs is not changing with devp setting

Currently the font size on menus and tabs is very small. I have changed the setting in the following location and it changes the frame sizes / icons etc but not the font.… (read more)

Currently the font size on menus and tabs is very small. I have changed the setting in the following location and it changes the frame sizes / icons etc but not the font.

layout.css.devPixelsPerPx

Asked by richgkav 1 year ago

Last reply by cor-el 1 year ago

  • Archived

incorrect checksums of downloaded Firefox

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/… (read more)

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/pub/firefox/releases/<Version>, e.g. http://releases.mozilla.org/pub/firefox/releases/78.0.1/SHA256SUMS Up until release 77.0 the hashes matched but for 77.0.1 and also the current release 78.0.1 the hashes do not match, neither SHA256 nor SHA512. For "win64/de/Firefox Setup 78.0.1.exe" the SHA256 hash should be 56cff68e3f0cb76a6404d675f7e1bacc40ebaba7bbb5cadcb4950378656ab0a6 but the calculated hash is 8e69755f257aba44b6bbe5079e17f3bff8b62ddc27de9e1c479686e9ad871dfb When checking at virustotal, the file is recognized as scanned before and the displayed hash is the one I calculated, so at least my downloaded file is equal to the file other persons downloaded. Could it be that since v77.0.1 the published hashes are incorrect?

Asked by juergen.renner1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Office 365 is not working

Hello, Does Firefox support Office 365 online? I opened a Word document on Dropbox website and I got a message that office is not supported in this web browser. My comput… (read more)

Hello,

Does Firefox support Office 365 online? I opened a Word document on Dropbox website and I got a message that office is not supported in this web browser. My computer has Windows 10 OS and I used Mozilla Firefox Developer as well as Mozilla Firefox. A colleague of mine has the same issue while using macOS Mojave 10.14.6 and Mozilla Firefox.

BTW I have Dark Reader plug-in enabled in my browser, that's why the picture is in reversed colours. It doesn't affect the problem described.

Thanks.

Asked by Dunno 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox tab preview in taskbar

I have a problem that has been driving me nuts for the better part of a year. All of a sudden I can only see one tab preview on the windows taskbar (Windows 10). The st… (read more)

I have a problem that has been driving me nuts for the better part of a year. All of a sudden I can only see one tab preview on the windows taskbar (Windows 10). The strange thing is I have the exact same install (I copied the profile files) on two virtual machines. One is Windows 7 Pro, the other Windows 8.1 Pro. I have the same issue on the Windows 7 machine, but on the Windows 8.1 machine it works as it should. I have added images to show you what I'm talking about. Any help would be greatly appreciated. Thank you.

Asked by williamstokesberry 1 year ago

Last reply by McCoy 1 year ago

  • Archived

When I try to load a particular website from my company it suddenly won't open and I get an error message. Even though it has worked perfectly every day for the

I have used this website for some time, now it suddenly won't work getting an error message of SSL_ERROR_UNSUPPORTED_VERSION

Asked by jrebelojr65 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

javaScript is by default enabled on FF, but when I close/reopen it, the status reads as not enabled. Why doesn't it save the enabled state?

In FF If I type in WhatIsMyBrowser.com, type I see "No javascript is not Enabled". I then type in 'about:config' in the address bar and see that javascript.enabled is tru… (read more)

In FF If I type in WhatIsMyBrowser.com, type I see "No javascript is not Enabled". I then type in 'about:config' in the address bar and see that javascript.enabled is true...but if I close/reopen FF, it reverts to "not Enabled". Is there a simple 4-5 step method of enabling javascript so that it stays enabled? Thank you.

Asked by hadenp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Videos are unclickable

I already reinstalled firefox. When I go to any site that has videos all I get is this grey screen (see picture). Its not just youtube but any site that has videos. I am … (read more)

I already reinstalled firefox. When I go to any site that has videos all I get is this grey screen (see picture). Its not just youtube but any site that has videos. I am not sure how to fix it. I am running the most up to date firefox.

Asked by lazer28 1 year ago

Last reply by cor-el 1 year ago

  • Archived

McAfee web advisor will not install on firefox is it blocked on firefox

McAfee web advisor missing in firefox and will not install i have tride uninstalling and reinstalling firefox web advisor is not in the customized pallet or overflow is w… (read more)

McAfee web advisor missing in firefox and will not install i have tride uninstalling and reinstalling firefox web advisor is not in the customized pallet or overflow is web advisor blocked by firefox

Asked by christos11 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Unable to make payment, specific site, Firefox 76 & above, usual solutions not working

I am having an issue with not being able to make a payment on a specific site: www.walmart.com since upgrading to Firefox 76/77. I am using: Windows 7 on desktop PC … (read more)

I am having an issue with not being able to make a payment on a specific site: www.walmart.com since upgrading to Firefox 76/77.

I am using:

Windows 7 on desktop PC


When on Walmart.com with items in the shopping cart, I have the option to "proceed to checkout." This usually loads a new screen in the same tab - not a pop up box.

This time, however, I only got a white screen with continually spinning circle.

Attempted fixes:

Verified with Walmart that they could indeed access my checkout Verified that I could access the checkout in another browser, Internet Explorer Tried turning off enhanced tracking protection cleared cookies Disabled ad blocker Unchecked Block Pop Up windows re-checked Block Pop Up windows and created exception for www.walmart.com Upgraded to Firefox 77

None of the above had any effect.

I have no Add-ons to disable. I'm running a pretty basic system.

I was finally able to make my purchase on a different computer that was still running Firefox 75. Thus, I have narrowed the problem down to the upgrades of Firefox 76 and beyond.

I was also able to make a purchase on a different site using Firefox 76, but I don't recall if that site needed to load a new screen for checkout. Still, www.walmart.com will not cooperate. Any ideas what else could be blocking this particular site?

Asked by groundhog 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox login username and password breached

i think my firefox login got hacked by spammer/hacker/fisher. NOW HOW DO I KNOW THIS? i got extortion email with my Firefox login and password. NOTE:i did't use same pas… (read more)

i think my firefox login got hacked by spammer/hacker/fisher. NOW HOW DO I KNOW THIS? i got extortion email with my Firefox login and password. NOTE:i did't use same password twice so there is no chance that he got password from another site/software/service

attached screenshot contains my Firefox account user mail with my old Firefox password now as web professional i know things about spam email but spam email with username and password is not a joke?

Asked by rahul.paranjape 1 year ago

Last reply by maleckbes 1 year ago