• Archived

Videos autoplaying even with all the new settings

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen … (read more)

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen shot attached - a couple of weeks ago when they suddenly started auto playing and that solved the issue, but now I am back to square one. Even when I have ensured that the autoplay option is changed in the preferences section they are still auto-playing. Any suggestions please as this is driving me crazy!

Thanks in advance for your help. It is much appreciated.

Asked by KezzerN 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Blocked by X-Frame-Options Policy

After Firefox updated, I can no longer access www.apple.com. This is the error I get now: Blocked by X-Frame-Options Policy An error occurred during a connection to idmsa… (read more)

After Firefox updated, I can no longer access www.apple.com. This is the error I get now:

Blocked by X-Frame-Options Policy

An error occurred during a connection to idmsa.apple.com.

Firefox prevented this page from loading in this context because the page has an X-Frame-Options policy that disallows it.

Can anyone tell me how to fix this issue as soon as possible. Thank You.

Asked by David 8 months ago

Last reply by kris.sor 2 months ago

  • Archived

In my trash I see Documents being saved by firefox these are empty

A couple of days ago I started seeing my trash full and when I open it to find the contents I find a lot of the following- Recovered Files - Documents Being Saved By Fire… (read more)

A couple of days ago I started seeing my trash full and when I open it to find the contents I find a lot of the following- Recovered Files - Documents Being Saved By Firefox. the documents are all empty but this keep's happening every time I close Firefox. Annoying. thanks for any help.

Asked by username4 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Why only in FireFox my Twitter Safty settings are changed automatically 7 prevent me from changing them as I desire?

Only in FIREFOX, my TITTER safety settings are changed & locked automatically. If I try to change the settings as I desire, I may not be able to do it as it can NOT b… (read more)

Only in FIREFOX, my TITTER safety settings are changed & locked automatically. If I try to change the settings as I desire, I may not be able to do it as it can NOT be changed. I am using FIREFOX for years. I am only encountering this problem recently after I installed a fresh version of FIREFOX.

I have just been forced to use Google Chrome instead of FIREFOX just for this problem. I can NOT change * uncheck either: -Hide sensitive content -Remove blocked and muted accounts Please see the photo & inform me if I could correct this problem so I can use FIREFOX back again. In previous version or via CHROME, I can change these 2 setting as I want, but not the most current version of FIREFOX

Asked by SaifBitar 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Content getting white spaces while scrolling in firefox browser alone.

White spaces occurring while scrolling the content with virtual scrolling feature. If we can check this issue with inspect mode it will be working properly there is no wh… (read more)

White spaces occurring while scrolling the content with virtual scrolling feature. If we can check this issue with inspect mode it will be working properly there is no white spaces occurred. But in default, it won't be work properly. Can you please tell me how to resolve this?

Asked by Vengatesh_Maniraj 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

I am having a problem with Gmail and its interface.

Hello, I am having a problem with Gmail and its interface. I am not able to click on any buttons and icons in Gmail because I dont see them or they are unclickable. I am … (read more)

Hello,

I am having a problem with Gmail and its interface.

I am not able to click on any buttons and icons in Gmail because I dont see them or they are unclickable.

I am using Firefox, the latest version. I was trying to log in in Chrome and Explorer and I didnt have any problem wiht Gmail. I have tried to reinstall Firefox, twice and also deleted cache and cookies. It didnt work.

I have tried also look to other similiar topics: https://support.mozilla.org/en-US/questions/1253059 and none of that helped.

Asked by Denis 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Unable to play Netflix video

The issue seems to be with DRM. Although DRM videos play on other sites like on Amazon Prime Video. I've done everything I could find on the internet as to fix this issue… (read more)

The issue seems to be with DRM. Although DRM videos play on other sites like on Amazon Prime Video. I've done everything I could find on the internet as to fix this issue like I've checked and unchcecked play DRM content in the settings and cleared cookies and cache and everything but nothing seems to be fixing the issue. Also, everytime I load Netflix I get a little yellow dialogue box saying installing components please try again. This happens everytime I load Netflix. Now when I click on any video it asks me to install SilverLight, I've installed it already but still it asks me to install it to play the video.

Asked by slmnkhan2016 1 year ago

Last reply by vmoutsop 1 year ago

  • Archived

fake folders AMozilla Afirefox

C:\Users\Freedome\AppData\Roaming in that pat there is a folder called AMozilla and inside a folder called Afirefox and is full of files us this imgur link to see scree… (read more)

C:\Users\Freedome\AppData\Roaming

in that pat there is a folder called AMozilla  and inside a folder called Afirefox and is full of files

us this imgur link to see screenshots of the content of the folder https://imgur.com/a/V62kKeE


theres also a Mozilla folder in

C:\Users\Freedome\AppData\Roaming

which one is real ?  is it a malware of some sort ?

Asked by sinoda 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

Constant tab crashes nearly 100+ times per day

Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone. For Hardware Acceleration, I've tried to disable and enable and disab… (read more)

Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone.

For Hardware Acceleration, I've tried to disable and enable and disable it again with no change. I tried to read around and turned on "Prevent accessibility services from accessing your browser" as well, hearing that some people have tried that with results. I do not have an actively scanning antivirus running, nor firewall. I had this issue before the upgrade to Quantum. I did a completely clean upgrade in hopes of fixing it, and I'm still having issues. Daily. It's been ongoing for several months at this point.

Here's some of the IDs of the last reports: 10 each. Unsubmitted reports:

Report ID Date Crashed b6625188-e622-45fe-b582-d780f2a81e7e 11/9/2018 9:01 PM dce783b7-c0e5-444f-81b8-5bb2f7ae37d9 11/9/2018 9:00 PM 532b7140-f5a0-4097-b2b5-5497491650b2 11/9/2018 8:45 PM 4c92c9b3-9222-4dee-a803-efadb219554c 11/9/2018 8:45 PM d1384f03-4431-45b4-afc8-319dd970c9e0 11/9/2018 8:45 PM b8ce633e-7c89-4bb3-bf34-10bb3c0e7e13 11/9/2018 8:45 PM ca4e1cdc-5883-4f7e-a350-783ba3235769 11/9/2018 8:45 PM f1f0aa76-d462-4c13-a648-49ec3de7d532 11/9/2018 8:45 PM e91459b3-7a13-476c-a99d-3b485c81cf22 11/9/2018 8:45 PM 15fd5607-0adc-4e82-92a5-93f03fa04c8f 11/9/2018 8:45 PM


Submitted reports: Submitted Crash Reports Report ID Date Submitted bp-fdd62174-372d-40e5-be7b-f01140181110 11/9/2018 8:58 PM bp-375c04fe-6db6-48d9-b8b3-b88870181109 11/9/2018 6:38 PM bp-3a5f6f15-80fe-445b-b7a2-742e90181109 11/9/2018 5:59 PM bp-6c26ab83-d418-475f-a783-75cff0181109 11/9/2018 1:00 PM bp-78d286ea-2f20-41b9-ad4b-4c13d0181109 11/9/2018 11:46 AM bp-175874e1-6592-41f1-a96a-194190181108 11/8/2018 1:16 PM bp-c792e875-4ab6-4a46-b7c0-aba780181108 11/8/2018 5:36 AM bp-92e47c41-b613-49ab-952b-23dc40181108 11/8/2018 4:02 AM bp-954db484-9a76-45ff-b705-5ac2b0181108 11/8/2018 3:34 AM bp-644ecdca-2ab3-4146-81e9-c8aef0181108 11/8/2018 3:15 AM

Asked by Sila 1 year ago

Last reply by Pj 1 year ago

  • Archived

Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (read more)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

My email links from Classmates will not open. It opens in Goggle.com instead. Why??

I use Firefox and recently the links in my emails from Classmates will open. The window for Goggle.com opens instead. These links use to work and now I cannot get them … (read more)

I use Firefox and recently the links in my emails from Classmates will open. The window for Goggle.com opens instead. These links use to work and now I cannot get them to work at all. Can anyone give me some help on how to get the links to open correctly?

Asked by Mac73 1 year ago

Last reply by Matt 1 year ago

  • Archived

Firefox Enhanced Tracking Protection doesn't seem to be working

I was reading an article on Sophos about Firefox and how it is protecting our privacy https://nakedsecurity.sophos.com/2019/11/27/firefox-gets-tough-on-tracking-tricks-th… (read more)

I was reading an article on Sophos about Firefox and how it is protecting our privacy

https://nakedsecurity.sophos.com/2019/11/27/firefox-gets-tough-on-tracking-tricks-that-sneakily-sap-your-privacy/

In the comments it listed 3 sites to check how unique your browser is: https://www.deviceinfo.me – Device Info https://panopticlick.eff.org – Panopticlick https://amiunique.org – AmIUnique

I have Fingerprinters checked to be blocked but on all these sites it still was able to uniquely ID my browser. I thought I had the options set pretty well to lock it down but it doesn't seem that way. Is something not working right or ???

Thanks

Asked by AZBigDog 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Weather.com radar displays incorrectly

Weather.com radar appears as jumbled blocks in Firefox (Windows 7). Compare to Chrome - see attached screenshots. I've noticed this on more than one computer. … (read more)

Weather.com radar appears as jumbled blocks in Firefox (Windows 7). Compare to Chrome - see attached screenshots. I've noticed this on more than one computer.

Asked by jim.5k 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashes / doesn't open

Hi, Firefox does not open. No safe mode, no admin mode. Crash Report window opens every time. Here's the Crash ID: bp-f980db56-97ed-46dc-a9bd-b743a0181106 Thank you for a… (read more)

Hi,

Firefox does not open. No safe mode, no admin mode. Crash Report window opens every time.

Here's the Crash ID: bp-f980db56-97ed-46dc-a9bd-b743a0181106

Thank you for any suggestions.

Carsten

Asked by new_user 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can´t see any Capcha, how can I fix this?

I tried to solve the capcha but i can´t see them. Here is i picture from a chapcha test. But on other browsers it works. I love firefox but if this not work i need to cha… (read more)

I tried to solve the capcha but i can´t see them. Here is i picture from a chapcha test. But on other browsers it works. I love firefox but if this not work i need to change my browser. Pls help me to fix this.

Ty Guys

Asked by 02Hoffi02 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Firefox now has ad blocker and it causes issues with sites I visit. I don't know how to modify it; I am not using in private browsing. It's on all the time.

I no longer see ads when I read email, look at a magazine or newspaper article etc. Some sites don't like this and won't let me view what's on them because I am blocking … (read more)

I no longer see ads when I read email, look at a magazine or newspaper article etc. Some sites don't like this and won't let me view what's on them because I am blocking ads. I have looked at Options>Privacy and Security>Tracking Protection and it is not turned on. It is only on when I use a privacy window which I am not using. I have no idea where to look to be able to modify this. I have cookies enabled.

I will admit I have far fewer crashes now that the ads do not display in email and I am happy about that but when a site I belong to won't let me read there because ads are blocked that becomes a problem. Do I have any control over this feature? I only use Firefox on my pc that runs Win 7 Professional and I use version 60.3 esr 32 bit because I still run into situations where Java is required and it was explained in an earlier question that I should use Firefox esr because of this.

Asked by tek360 1 year ago

Last reply by Pj 1 year ago

  • Archived

Continual messages from Firefox

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it… (read more)

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it shows on start up.

No these are not spam or bad add ins, they are programmed interruptions inherent to FF.

Users of FF want to get on and do things. Having to close windows with news about the latest update (and there are soooo many updates), or news that the opml feed is now on your desktop (another thing to waste time attending to) or messages about privacy or messages about syncing pages and settings or pop up messages about how FF is private etc are just plain annoying.

It is getting to the point where I expect to wait longer for FF to start and then have to wade through cruft, than it takes to boot the entire Windows 10 OS and deal with the Ms cruft on the log in screens.

If people want to learn, then they will look stuff up. So seriously - stop popping up tabs, notices, messages, dialog boxes and other cruft. Let the users just get on with using FF rather than putting up with cruft about using FF.

FF is now officially slower to start than every other browser we have and slower than me booting an entire windows 10 pc - all because of continuous updates which don't seem to do anything for me - or most users. oh sure, you can say its for security but if you are patching security holes as regularly as you are updating FF then there is something terribly wrong in your programming standards and coding methodologies - not to mention test process.

Its a trend to tell people about your product - but its one that annoys users. We just want to get on with using whatever - so please get out of our way and let us just use the product.

I like FF - but I liker it a lot less than I used to as its now annoying the crud out of me almost every day.

My 10c worth.

Asked by oitconz 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Firefox having tab crashes AND full window crashes constantly (even in safe mode)

Just got a refurbished PC and since the beginning, Firefox (and Chrome as well) have been crashing every 30 min or so on all kinds of websites even when minimized with no… (read more)

Just got a refurbished PC and since the beginning, Firefox (and Chrome as well) have been crashing every 30 min or so on all kinds of websites even when minimized with nothing running in the foreground.

Things I've tried - firefox safe mode - fresh, clean install of my NVIDIA graphics driver - updated my Realtek audio driver - disable hardware acceleration

Here are some of the recent crashes

bp-57fd17ac-1117-42c2-93d7-99ae40190203 bp-68452fbb-9559-49e9-91bb-7c35d0190127 bp-7500d57d-a867-417d-8eff-876670190204 bp-6464cab6-412e-41de-a2b4-1f20f0190204 bp-94ba69d9-0894-4049-80f3-fcbc50190204

Asked by SphericalCow 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox websites displaying incorrect times

Hello. I just got a new computer, and when I installing Firefox, I went to gmail, and all the times were so early. like three or four hours earlier than the time I have o… (read more)

Hello. I just got a new computer, and when I installing Firefox, I went to gmail, and all the times were so early. like three or four hours earlier than the time I have on my computer. It happens on every website, not just on gmail. Can you help? Thanks

Asked by SullyBully 1 year ago

Last reply by cor-el 1 year ago