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Why do i have to enter a pw twice, once to send and once to receive?

I've been using Thunderbird for a long time. I presently have version 115.4.3 I have always had to enter my pw to receive emails, and always have to enter it again to se… (read more)

I've been using Thunderbird for a long time. I presently have version 115.4.3

I have always had to enter my pw to receive emails, and always have to enter it again to send emails. Why do I have to enter it twice?

Every other email client I have ever used only requires I enter it once.

I don't want to use Thunderbird to save my passwords.

Thanks for any help/suggestions.

- Bill

Asked by bill331 18 hours ago

Last reply by Matt 15 hours ago

Can't copy and paste receipts from bank

I upgraded my Mac OS from Ventura to Sonoma. Now I can't copy and paste bank receipts form email. It seems to have become incripted and I get only question marks inside… (read more)

I upgraded my Mac OS from Ventura to Sonoma. Now I can't copy and paste bank receipts form email. It seems to have become incripted and I get only question marks inside squares. I could copying paste in Ventura. If I sign in and read email on my Comcast server, I can copy and paste from those emails. Can this problem be corrected on Thunderbird.

Asked by poohset6j 1 day ago

Last reply by Matt 1 day ago

Twitch knows which tab is opened and on top?

Recently Twitch and WarGaming, as well as other advertisers, collaborated on "Twitch drops" Somehow, Twitch is able to determine which tab is on top and being viewed by v… (read more)

Recently Twitch and WarGaming, as well as other advertisers, collaborated on "Twitch drops" Somehow, Twitch is able to determine which tab is on top and being viewed by visitors to the website. It's one thing for Twitch to know I'm visiting the website, and quite another for them to determine if in fact the tab I have open is front and center. Seems to me this is a privacy issue that needs to be addressed.? (I have not yet determined if this Twitch snooping is working in private tabs yet, but I soon will)

Asked by jwhite8055 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Question about: "Your browser is being managed by your organization."

Can someone please alleviate my sudden sudden onset of paranoia and tell me that this is what I suspect it is? That it's just your standard dev tools any user would have,… (read more)

Can someone please alleviate my sudden sudden onset of paranoia and tell me that this is what I suspect it is? That it's just your standard dev tools any user would have, and that a company could configure in deployment to work phones. I exceeded my IT tech talk comfort-level about 32 words ago, and now I'm faking it. I'll try to project confidence.

I don't believe I've ever used InTune on any personal device, but I have on work phones in the past. I mention InTune only because the last time I did use it to load company apps onto a personal phone was in 2016, and it would feel pretty creepy if this had managed to migrate across several years and several organizations to land on my new phone. And, to be clear, I really didn't get uncomfortable until I saw the apps under Flagfox, with an IP tracker, etc. I have a couple exes who have psycho exes; the kind who manipulate their child into putting a keylogger on their ex-wife's machines.

Screenshots in order of rising alarm and intensity of goosebumps.

Thanks- Dave.

LoL... As soon as I hit Share Data, I see those apps bringing up my data to help you troubleshoot, thereby answering my question, but I'll post it anyway. Hopefully, someone gets a laugh out of it.

Asked by davidwbrown66 14 hours ago

Last reply by jonzn4SUSE 9 hours ago

Website branch is protected by username and password, but exiting starting Firefox that prompt is not shown

My website has a branch that is protected with username and password. At the prompt I enter those, exit Firefox and start Firefox again. When I go to the branch and this … (read more)

My website has a branch that is protected with username and password. At the prompt I enter those, exit Firefox and start Firefox again. When I go to the branch and this time I do not get the username and password prompt and have free access. However, when I do shift-refresh the prompt shows. Apparently Firefox does save something that it shouldn't. Is it a BUG???

Asked by pieter.vanvliet 1 day ago

Last reply by cor-el 1 day ago

reception de mail

bonjour ci joint message d erreur sur la connections pour boite mail et cela fonctionne correctement avec un telephone portable Échec de la connexion depuis le serveur … (read more)

bonjour ci joint message d erreur sur la connections pour boite mail et cela fonctionne correctement avec un telephone portable

Échec de la connexion depuis le serveur imap.orange.fr avec le nom d’utilisateur ent.elec.lamora@wanadoo.fr.

Asked by ent.elec.lamora 4 hours ago

Last reply by david 1 hour ago

Warning: Potential Security Risk Ahead

For Securing my Apache server i have created a CA and from that CA i have created a self-signed certificate. When i add the certificate to the certificate manager and try… (read more)

For Securing my Apache server i have created a CA and from that CA i have created a self-signed certificate. When i add the certificate to the certificate manager and try to access my domain with https i am getting this warning 'Warning: Potential Security Risk Ahead'. My certificate has enough validation. How can i get rid of this warning.

Asked by shiam.mahmud01 5 months ago

Last reply by suram080 5 months ago

pop-up blockers

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and… (read more)

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and search for pop-up blockers, I am told "Sorry! There are no results in Settings for "pop-up blockers"; and instructed to visit Firefox Support. I have been sent on this circular quest three times now. Please help me.

Asked by hhonorr0421 2 months ago

Last reply by zeroknight 2 months ago

Gmail

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking… (read more)

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking online, it was suggested that I look in the privacy and security settings. But I don't see anything there about unblocking specific sites. Perhaps coincidentally, I recently reloaded a newer version of McAfee onto my laptop, so wonder if there could be some interaction going on with that.

I would appreciate any suggestions you can provide. Thanks!

Mark Kersten

Asked by mkersten0 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Enhanced Tracking Protection NOT Detecting Trackers on All Sites I Visit

Hi, I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit. Every website I visit, the ET… (read more)

Hi,

I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit.

Every website I visit, the ETP icon is greyed out and not detecting any trackers.

For instance, when visiting the independent website, the ETP icon usually glows blue to indicate there are trackers. However, now, it is just greyed out, which is incorrect.

So far, I have done the following troubleshooting steps to fix the issue, but I have had no success:

  • Uninstalled and reinstalled Firefox
  • Signed out and signed back in
  • Disabled and removed all extensions
  • Cleared cookies, cache, history, site settings, etc.
  • Opened Firefox in Troubleshoot Mode (with extensions disabled)
  • Deleted my profile/files and created a new one

I have also checked this article: https://support.mozilla.org/en-US/questions/1327504

Can someone please help me with this, as I have no idea what else to do to fix this issue?

I started Firefox from scratch with a new profile, and the ETP worked for a short period, but when I closed and restarted Firefox, it just stopped working on every single site - this keeps persisting.

Any help would be appreciated!

Asked by Anand Prajapati 3 months ago

Last reply by zeroknight 3 months ago

Thunderbird password reset how

I turned in my laptop for a new one and I did not double check what my password in Thunderbird was so now I cannot download thunderbird to my new laptop I can get email o… (read more)

I turned in my laptop for a new one and I did not double check what my password in Thunderbird was so now I cannot download thunderbird to my new laptop I can get email on my phone is there a way to click something to send a reset link to my email so they know its me wanting to reset password as the instructions I found just don't seem to work I guess I shall continue reading and trying at some point when Im not so frustrated that I have not succeeded Thank You All for trying as a last thought Thunderbird should have a link to click forgot password like others do with security questions or something to verify us or an email to us as we all have our phones I just wanted this on my laptop again

Asked by edgex1217 5 months ago

Last reply by david 2 weeks ago

Password manager's not using password

Thunderbird (up to date version, release channel) is configured to log in to my e-mail server, hosted remotely, and download my mail. Password manager no longer 'remember… (read more)

Thunderbird (up to date version, release channel) is configured to log in to my e-mail server, hosted remotely, and download my mail. Password manager no longer 'remembers' my password and I have to manually enter it from the list of saved passwords even if I select to have password manager remember the password.

Bug?

Asked by Servelan 3 months ago

Last reply by Matt 1 month ago

Global Privacy Control

I keep getting a opt-out\opt-in notice from Global Privacy control every couple hours. 1st. I've already opted out. 2nd. I went into about:config and set globalprivacycon… (read more)

I keep getting a opt-out\opt-in notice from Global Privacy control every couple hours. 1st. I've already opted out. 2nd. I went into about:config and set globalprivacycontrol to (true). 3rd. When I check the globalprivacycontrol.org website it states(GPC signal detected). See attached photos

What more do I have to do to stop this notice from popping up all the time.

Asked by simpleman2 5 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Accidentally blocked a website - How to Unblock

I accidentally blocked the DrJava website due to not paying strict attention to what I was doing on the screen when using Firefox to go to this site - www.drjava.org. I d… (read more)

I accidentally blocked the DrJava website due to not paying strict attention to what I was doing on the screen when using Firefox to go to this site - www.drjava.org. I don't know how to reset my access to this site and this site only. Is there a method I can accomplish that will reset this ONLY blocked site on my Firefox and Dell PC. Thanks in advance.

Asked by royski45 3 months ago

Last reply by zeroknight 3 months ago

How to open links to filesystem folders with system file manager.

I have a 'site' that is just files on my hard drive. I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> … (read more)

I have a 'site' that is just files on my hard drive.

I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> and have Firefox open the folder dir4 with the systems file manager. ( In my case the file manager is Nautilus ) ( Ubuntu 20.04 )

I have seen this: http://kb.mozillazine.org/Links_to_local_pages_do_not_work but it does not describe a scenario that uses the file:/// interface.

It also does not provide any information about how the files will be handled.

I can get the folder link to work currently , but it appears with the: 'Index of file///...' in a browser tab.

Obviously you can not use that for anything useful.

The main goal is to open the folder and be able to use the system file manager to include more content for the site without having to navigate to the folder manually. The folders I want to display are buried many levels down without the possibility of having descriptive names. I have ~121 pages/folders in this arrangement , and each one has content for each page. I would like to add a button on each of the 121 pages that will open each of the pages content folder.

Asked by Tyranna 5 months ago

Last reply by cor-el 5 months ago

Lost Thunderbird password. I wish to reset the password

Lost Thunderbird password. I wish to reset the pwd and I can generate a new strong password. I can find no specific support material directing me explicitly to do this. I… (read more)

Lost Thunderbird password. I wish to reset the pwd and I can generate a new strong password. I can find no specific support material directing me explicitly to do this. I would appreciate explicit instructions for this purpose.

Adam Warren, [removed email and phone#'s from public support forum]

Asked by Adam Warren 3 months ago

Last reply by david 3 months ago