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What and where is my Security Key and how do I touch it?

Please see the attached image. Firefox believes I have a security key. What is a security key? Where do I find it? Why does Firefox think I have one? And why is the… (read more)

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?

Asked by kurrent93 18 hours ago

Last reply by cor-el 4 hours ago

Wyłączenie blokady reklam

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś … (read more)

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś w ustawieniach i firefox support, ale nie znalazłam nic co by pomogło w wyłączeniu blokady reklam. Czy mógłby mi ktoś pomóc i pokierować jak mogłabym wyłączyć blokadę reklam? Jeśli tak, byłabym wdzięczna.

Proszę o szybką odpowiedź

Pozdrawiam Lena Cieślak

Asked by Lena Cieślak 2 days ago

Last reply by cor-el 2 days ago

can't use YouTube....... everything is too slow...???.?..

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must… (read more)

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must know ... So don't ask me just fix it!!!!!!

Asked by Leon.Jaeggi 4 days ago

Last reply by Paul 2 days ago

in Thunderbird how to change password when the original password is lost?

Hi, I am not sure how it happened, I am now in a position where I can't use my Thunderbird properly. Every time I open TB, it asks for "please enter your Primary Passwor… (read more)

Hi, I am not sure how it happened, I am now in a position where I can't use my Thunderbird properly. Every time I open TB, it asks for "please enter your Primary Password" which I don't have/deleted? If a try to remove the tick from "Use a Primary Password" it opens a box requesting my Current Password, I have tried the last one and the one before, none are accepted. When I search in Saved logins, it seems to me to be empty. in short I seem to need a current password to change my password. It is a vicious loop. Can any one help sort this out, Please Thank you from Ilio Pieroni

Asked by Ilio Pieroni 4 days ago

Last reply by david 3 days ago

cannot log into Thunderbird with password that was set up

Hello, I got a tale of two computers with Thunderbird on both. First, I will start with my HP Laptop, its my primary computer due to its speed. I went to check my email… (read more)

Hello, I got a tale of two computers with Thunderbird on both. First, I will start with my HP Laptop, its my primary computer due to its speed. I went to check my emails this morning. I double click on the TBird icon on my desktop. It does not open. Waited a few seconds, tried again and again. Finally, a folder containing pictures opened up. Then, I went to open FireFox, and that same folder with pictures opened. I tried this like five times and the same thing happened. Then I got to thinkin, when I went to shut it down the other day, it said "update and shut down", so I did. Now that I remembered the update, I decided to go back in time to when the laptop was running real good. So I did that recovery, in doing so, it wiped out some of the applications I had on my computer, such as FoxFire, Thunderbird, Adobe, HP printer, CCleaner, and probably others that I seldom used. Somehow, I got to the point where I reinstalled Thunderbird. The only thing is, it would not let me in. When double clicking on the icon, it took me to a page that just wanted my name, email address and password. I enter the info, that page stayed open and added a few more items to the page, such as IMAP and POP3 stuff. IMAP was already selected by Tbird. I then had the option to click "done" . In doing that, it said "Unable to log into server. Probably wrong configuration, username or password" So there's that. Cannot even see the email program. Second part of the mystery, I have an old Gateway desktop. Its slower than slow. I only use it in emergencies, as the above scenario. I fire it up, wait about 5 minutes before I open Thunderbird on that. Guess what, it wants a password. Whats different about this deal is that the email opens, and I can see all my previous emails, but cannot receive or send. I have no Idea whats going on, unless its my deceased wife coming back to haunt me...I don't know.

Asked by dano 4 days ago

Last reply by Matt 3 days ago

Firefox Browser

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again… (read more)

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again. How do I get this setting to save? I'm using Windows 10, Firefox 124.0.2.

Asked by Anita Adam 5 days ago

Last reply by zeroknight 4 days ago

Password Manager protection Security Flaw?

I am very surprised and somewhat disappointed that the Password manager protection does not sync across devices. I refer to thread:"Firefox Primary Password is different … (read more)

I am very surprised and somewhat disappointed that the Password manager protection does not sync across devices. I refer to thread:"Firefox Primary Password is different on my 2 PC's" in the archived Q&A section.

I love the Password manager and this is my main source to keep track of the 1000's of passwords we have to have to operate nowadays and they are easily accessible. It was always my issue that I felt they were very vulnerable as I had not turned on the Password protection due to bad past experience with not properly understanding the feature at first and being locked out of all my passwords or so it felt. I have now re-established this option and feel more secure(maybe foolishly). But, I believe there is a serious security flaw in Mozilla. I can understand that you offer the option to have different password on a per device basis. However I feel the implementation of this is very dangerous and can inadvertently expose all my passwords without my consent.

When I opened my new computer, I did set-up Firefox as my primary browser and enabled Syncing data. I made the foolish assumption that Syncing my password would offer me the same protection as the one I have on my main PC. I was surprised not to be asked for my main password when opening the browser nor do I recall been asked to set-up one new one for the new machine.

If my profile says that I want my passwords to be protected, I would at minima force the same default on any new browser install and require either authorization and / or verification from the original or another previously registered device before sharing the passwords. Passwords should be protected by default as defined i my profile. Otherwise, if my Firefox account is compromised, I will automatically expose all my passwords to anyone.

I do not recall, because I do not install Firefox everyday, but on my Android device, I was not asked whether I wanted to protect my passwords or not. They were by default or so it felt. Yes, they do not use my main password, they rely on my bio-metric info. So, there is a basic layer of protection. Why not in Windows?

Your thoughts?

Asked by Jmarc 6 days ago

Last reply by TechHorse 4 days ago

When is 'undisclosed-recipients' shown? Can I check who I sent the message to?

I wrote an email without putting in anyone for the 'TO:' or 'CC:' fields. The BCC: field only had my own email address in it. I accidentally sent this email before I ha… (read more)

I wrote an email without putting in anyone for the 'TO:' or 'CC:' fields. The BCC: field only had my own email address in it.

I accidentally sent this email before I had sorted out the TO: and CC: fields properly.

In my sent email and it had 'undisclosed-recipients' in the To: field.

I found this disconcerting, since I wasn't SURE if I hadn't put anything in the CC: or TO: fields. I worried I may have sent a rough, poorly worded email to someone and that could backfilre.

Am I right that whenever 'undisclosed-recipients' is shown in the To: field and I sent the email, I can check in that sent email who was in the BCC: field and that should re-assure me who had actually recieved a copy of that email.

Clarity in this area would be VERY helpful.

Regards

   Mark

Asked by Mark Dunn 5 days ago

Last reply by Matt 5 days ago

Since last update to days update to 115.9 I can't see sender email address column anymore

I used the add on "full address column." Today's update silently removed the add on and does not provide any obvious replacement for showing the senders email address in … (read more)

I used the add on "full address column." Today's update silently removed the add on and does not provide any obvious replacement for showing the senders email address in the main email window. Why are you helping spammers to get their way ? This is extremely frustrating and I might have to look for an alternative email client. Seeing the senders email usually makes detecting spam emails a lot easier. The "Correspondents" column is in most cases misleading.

Best Regards.

Asked by Gerhard Gubler 5 days ago

Last reply by Agent virtuel 5 days ago

Secure Connection Failed on a LAN IP address

I have a bunch of stuff on my LAN, all with static IPs (so I can find things). New Reolink security camera can't be accessed via a browser and it's static IP. Secure Con… (read more)

I have a bunch of stuff on my LAN, all with static IPs (so I can find things). New Reolink security camera can't be accessed via a browser and it's static IP.

Secure Connection Failed

An error occurred during a connection to 10.1.1.27. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Am I truly unable to have access to my own LAN? There has to be a way around this, doesn't there?

Asked by simon186 5 days ago

Last reply by zeroknight 5 days ago

Suspicious Download

Installed FF yesterday to give it a try. Today I was on a trusted page when the download window popped up showing me what you see below. I was on a trusted website and th… (read more)

Installed FF yesterday to give it a try. Today I was on a trusted page when the download window popped up showing me what you see below. I was on a trusted website and there was nothing clicked to download and this wasn't expected. It's an executable file claiming to be from Zoom.com. I wasn't on their website either.

Is the legitimate, something that FF wanted to add to use Zoom from within the browser?

Asked by Jim C 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

hacked

bold textI need you to help me get into a real website I've had a bunch of people follow me around hacking my phones my emails I can't even get into my emails there I don… (read more)

bold textI need you to help me get into a real website I've had a bunch of people follow me around hacking my phones my emails I can't even get into my emails there I don't know what they're doing what exactly it is but I need these people to stop I'm trying to get into a secure website and I can't it's a fake app they swapping my phone to a little exactly like a regular phone but it's all absolutelyman I've been hacked I've been trying to learn to see how I could get the beginning and end point so I can block them with the security but they're going in through absolute just like Google apps that look just like Firefox they block me and it's like a fake app that I'm going into right now I finally got into the real Apple Firefox but they keep sending me back I have to go back with him back application program and it's a secure website and it won't let me in please help

Asked by joyce 1 week ago

Last reply by Paul 1 week ago

I can't log out from a site using an old version of firefox. Impossible to get locked out anymore which would be important though!

Hi I have been using firefox on linux for a while without updating it. We are artsellers and I used to be able to log in and out of an artplatform without any problems. I… (read more)

Hi I have been using firefox on linux for a while without updating it. We are artsellers and I used to be able to log in and out of an artplatform without any problems. It's now been a few weeks since logging out is not possible any more on this platform which means that I am constantly logged in which I really do not want. The menu does not work anymore on this side whereas it works with other browers. I already contacted the platform. They cannot do anything about it themselves and asked me to contact your team. Please help. Thank you Best regards from Germany C. Marsac

Asked by asupta 2 weeks ago

Last reply by zeroknight 1 week ago

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email… (read more)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Asked by avatar_i_am 1 month ago

Last reply by Matt 1 week ago