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  • Archived

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of dropdown -- Do I have malware ?

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of the usual drop-down from the top of its window -- Do I have malware … (read more)

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of the usual drop-down from the top of its window -- Do I have malware ?

( Can't uplaod the 1.6MB screenshot ) .

Asked by rsblanchard 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Update 55.0 corrupted FF, erased all 1800 bookmarks, negated ability to save passwords, & corrupted ability to navigate any website-WHAT TO DO?

Computer: Dell XPS420 Intel Core Duo 32 bit, Window 7 Sp1 -- Update 55.0 corrupted not only FF, erasing all 1800 bookmarks, but negated ability to save passwords. Also, t… (read more)

Computer: Dell XPS420 Intel Core Duo 32 bit, Window 7 Sp1 -- Update 55.0 corrupted not only FF, erasing all 1800 bookmarks, but negated ability to save passwords. Also, the update corrupted any ability to navigate any website. FF, when loading 55.0 took near 20 minutes to finally come on line. After about an hour of frustration I restored my system using a recent restore point. This brought up a BLANK 54.0.1 version of FF. I manage to search out "old" FF data to recover most of the Bookmarks, but the "Remember logins for sites" check box cannot be activated. I am at a loss as to any further troubleshooting. HELP!

Asked by Slyseq 2 years ago

Last reply by mzulich 2 years ago

  • Archived

Secure Connection Failed + SEC_ERROR_REUSED_ISSUER_AND_SERIAL when accessing google

It's been a while now since I randomly started getting the above problem. I've tried the solutions described here: https://cheapsslsecurity.com/blog/troubleshoot-secure-c… (read more)

It's been a while now since I randomly started getting the above problem. I've tried the solutions described here: https://cheapsslsecurity.com/blog/troubleshoot-secure-connection-failed-error-firefox/ I've stopped the Kaspersky Internet Security, I've installed and re-installed Firefox, I've tried editing/deleting the damn security ceritficates, mothing worked. And nothing of Firefox's help pages... helped either.

I'm using the latest Firefox, latest KIS version, all the drivers are up-to-date, system (Win 7 64-bit) runs perfectly with no error whatsoever, same for the Inetrnet connection. At this point I'm just about ready to flush Firefox down the drain because of this frustrating problem. It will probably go away after restarting the system, but I don't want to do this at Firefox's notice whenever it feels like it. I just want it to go away period.

Since it looks like it's impossible to attach a simple .jpeg to this message (file keeps loading forever), here's the full text of the error: "Secure Connection Failed An error occurred during a connection to www.google.com. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."

Side note: very funny having to confirm this question by checking my gmail address... which I can't access because of the reasons stated above.

Asked by Rork 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Passwords not being saved

Greetings, Firefox isn't offering to save passwords for a site. Does it respect "autocomplete=off" in the password input field? Thanks, Shane. … (read more)

Greetings,

Firefox isn't offering to save passwords for a site. Does it respect "autocomplete=off" in the password input field?

Thanks, Shane.

Asked by Shane 1 year ago

Last reply by arejfour 10 months ago

  • Archived

Error code: sec_error_unknown_issuer

Hi I am having the typical "This Connection is Untrusted" message visiting a website. When clicking in technical details, instead of having the button "Add exception", i … (read more)

Hi

I am having the typical "This Connection is Untrusted" message visiting a website.

When clicking in technical details, instead of having the button "Add exception", i have this message


XXXXX uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown.

(Error code: sec_error_unknown_issuer)


How can i do to trust this certificate? I have tried to add an exception, as explained in different threads, but still not working

Thanks

Asked by javidr 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Website keeps asking me to accept cookies - any way to "whitelist" it

Firefox 68. A web site I visit daily always shows a popup asking me to accept cookies ("aceptar y continuar navegando"). It's annoying. In options, I've selected "stand… (read more)

Firefox 68. A web site I visit daily always shows a popup asking me to accept cookies ("aceptar y continuar navegando"). It's annoying.

In options, I've selected "standard" for the cookie policy. I've emptied the cache, used the "forget this site" in the history for the web pages where the message pops up, and reloaded Firefox. It still prompts me.

Here's one of the pages it happens on: https://www.antena3.com/series/el-secreto-de-puente-viejo/avances/ Click "avances" or "momentos" and a large black box should pop up on the bottom of the screen, with the "aceptar y continuar navegando" in the lower right in a red rectangle.

Essentially, I want to tell the web site that I accept having cookies and have the web site remember my answer for the future.

Asked by RemySecor 9 months ago

Last reply by o.bernegg 3 months ago

  • Archived

Please can you tell me how to completely remove or disable the 'forget' button feature

i do not want it available at all. I know how to hide it in the "additional tools and features" but it can be whipped out, tracks covered, and then hidden again . which i… (read more)

i do not want it available at all. I know how to hide it in the "additional tools and features" but it can be whipped out, tracks covered, and then hidden again . which is great for people who want double lives, but not so great for families trying to maintain accountability.

Asked by kinsella 4 years ago

Last reply by John99 4 years ago

  • Archived

"Add security exception" dialog box kept on increasing in size on pressing "Enter" button on keyboard and now is out of my screen limits. This looks to be a bug

User gets a dialogue box to add security exception when there is a certificate error upon accessing a https web site. The "Add security exception" dialog box that pops up… (read more)

User gets a dialogue box to add security exception when there is a certificate error upon accessing a https web site. The "Add security exception" dialog box that pops up, keeps on increasing in size upon pressing "Enter" button on keyboard. In my PC Its now out of my screen limits, I can not see anything due to the extremely stretched dialogue box. This looks to be a bug in FireFox. Attached image showing the problem.

Asked by Charan1 2 years ago

Last reply by bustr4 2 years ago

  • Archived

I've lost all my passwords.

I've lost all my passwords. They were in my browser Firefox, but it logged out itself. And I didnt remember firefox password, as I have used it only once while creating. … (read more)

I've lost all my passwords. They were in my browser Firefox, but it logged out itself. And I didnt remember firefox password, as I have used it only once while creating. I did reset the password, and everything lost. It was registered on most secured mail (protonmail). Having firefox accound is useless, if everything you have will dissapear while password reset. It's not security, it is ill-conceived solution. All my accounts, all my photost now lost...

you were my brother firefox, I have been protecting you always :(

Please return me my accouns data.

Asked by Morrowind 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why after deleting Cookies/history does CCleaner show that many are still there?

Greetings Ya'll, As a ritual, I delete Cookies & Data from Firefox, prior to signing off., & Firefox shows that these have been deleted. I also run CCleaner upon … (read more)

Greetings Ya'll,

As a ritual, I delete Cookies & Data from Firefox, prior to signing off., & Firefox shows that these have been deleted.

I also run CCleaner upon reaching my Desktop,... But, It Always shows that there are many "Trackers" still here.

Why is this?

Asked by David DeBord 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Can't log onto HTTPS sight with Firefox, but can with Internet Explorer

When I try to log into HTTPS://WEBMAIL.FRONTIER.COM, I get the following message; 'Can't confirm connection is secure'. Tech Details - Login.Yahoo.Com uses an invalid se… (read more)

When I try to log into HTTPS://WEBMAIL.FRONTIER.COM, I get the following message; 'Can't confirm connection is secure'. Tech Details - Login.Yahoo.Com uses an invalid security certificate. When I logon using Explorer, I have no problems.

Asked by lbkazel 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

I want Mozilla to STOP asking for my password to paypal. Paypal asks

I have a myriad of problems using Mozilla. A popup keeps asking me to give a password to a secure software of PAYPAL. I want it GONE forever! Paypal asks for my secure i… (read more)

I have a myriad of problems using Mozilla. A popup keeps asking me to give a password to a secure software of PAYPAL. I want it GONE forever! Paypal asks for my secure info. Mozilla must NOT interfere with that.

Asked by Mylanta 3 years ago

Last reply by John99 3 years ago

  • Archived

Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.xxxxxx.ca for an unknown reason. Please verify that your Out

I am getting this everytime I try sending email. I am on macbook pro. "Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.xxxx… (read more)

I am getting this everytime I try sending email. I am on macbook pro.

"Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.xxxxx.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Having the same problem with other domain servers too. Also incoming emails are not getting delivered to my inbox. Till yesterday it was all fine. I reinstalled thunderbird (version 52.1.0) , but still having the same issues.

Asked by simpleyblack 3 years ago

Last reply by Wayne Mery 2 years ago

  • Archived

"Firefox prevented this page from automatically redirecting to another page"

I read the solution to this from various posts but there's a problem with that solution. Tools>Options>Advanced>"Warn me when websites try to redirect or reload … (read more)

I read the solution to this from various posts but there's a problem with that solution.

Tools>Options>Advanced>"Warn me when websites try to redirect or reload a page"

Un-checking the redirect block is a Global setting. I want to know how to allow redirect/reload pages for sites I use every day as friendly sites. I do not want to turned off for the entire world wide web. Otherwise, why even have this security setting at all? I've already added my usual sites to my Privacy exception list hoping that will work but that list is ignored by the redirect security warning. The "Allow" popup is a real pain so the entire feature has to be disabled. Like I said, what's the point of having this feature.

Firefox - Please provide an exception list for Redirect warnings.

.

[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Guaps 6 years ago

Last reply by jscher2000 5 years ago

  • Archived

My correct gmail password works fine on my iPhone, my laptop computer, and via web browser login. On 12/17/17 it stopped working in Thunderbird on my desktop.

Although my password for a gmail account works fine on my iPhone, works fine via Thunderbird on my laptop computer, and works fine via browser login at gmail, it is not w… (read more)

Although my password for a gmail account works fine on my iPhone, works fine via Thunderbird on my laptop computer, and works fine via browser login at gmail, it is not working via Thunderbird on my desktop computer. The e-mail account and password are also missing from my Thunderbird list of saved passwords. This change occurred on December 17th, in the morning.

Asked by DBCee 2 years ago

Last reply by Wayne Mery 2 years ago

  • Archived

lost password no new passwords

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in we… (read more)

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in websites. (also wierdly since 59.01 it keeps a restart message in the help even though i have updated

Asked by Garlic 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox doesn't save all my logins/passwords - How can I manually add a website w-login and password?

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I… (read more)

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I want to save - does not appear - and/or - the login is there - but the password is not saved. "Password Editor" in add-ons is not compatible with my version of Firefox - Without going crazy - there should be a way - under this setting - "privacy and security" - to Manually add a web-site with login/password. And if not - why not?

Asked by PoconoJohn4106 1 year ago

Last reply by Andrew S Hatton 1 year ago

  • Archived

Automatisch doorzenden

Wat is de bedoeling van de melding in bijlage? Wat is het risico? Hoe raak ik die melding definitief kwijt? From: [/questions/985488] De bijlage kon ik nergens toevo… (read more)

Wat is de bedoeling van de melding in bijlage? Wat is het risico? Hoe raak ik die melding definitief kwijt?


From: [/questions/985488]

De bijlage kon ik nergens toevoegen. Het is een melding die luidt: "Firefox heeft voorkomen dat deze pagina automatisch werd doorgestuurd naar een andere pagina".
Wat betekent deze melding? Wat is het risico als ik klik op [Toestaan]? Hoe raak ik deze melding definitief kwijt?

Asked by Anduril 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox STILL won't let me add a security exception

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this. First of all, I posted about this months ago, the thread can be… (read more)

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this.

First of all, I posted about this months ago, the thread can be found here: https://support.mozilla.org/en-US/questions/965352 . No personal ill-will toward the folks who responded, but none of the replies were helpful. Most were not even APPLICABLE. (This includes the final one, that I didn't respond to.)

Briefly: Occasionally, seemingly at random, a site (often one I've previously accessed with no problem) will start giving me the "This connection is untrusted" screen I'm sure you've all seen occasionally, ostensibly because of invalid security certificates, but in reality for no damn reason at all, at least not that I've ever been able to discern. I then click on the "I understand the risks => Add exception" option - unlike some others who have similar issues, I DO get this option, it's not greyed out or anything. This brings up the "Add Exception" dialog as expected, but apparently it's merely decorative, because when I click the Confirm Security Exception button at the bottom, LITERALLY NOTHING happens. The box doesn't close, no error message comes up, there is no visible change of any kind. I hope I'm being clear, when I say LITERALLY NOTHING happens I mean LITERALLY NOTHING happens.

(Sorry if that sounds condescending, but you'd be amazed at the number of times I've said something like that and the *immediate* response is something like "What did the error message say?". And looking at it from the other side, having done tech support, you'd be equally amazed at the things customers described as "nothing happening" that could not possibly be further from "nothing", including error messages that plainly spelled out what the problem was! I'm just trying to (a) avoid the first scenario, and (b) make it clear that this isn't an instance of the second one...)

To belatedly respond to the last message in the previous thread:

* I am NOT in private browsing mode
* There are no intermediate certificates involved (and even if there were, I would have no clue, based on that message, about HOW to get them). 
* Also, it's a very bad sign that this message expressed doubt about whether I had an option that my original post quite explicitly spelled out that I *did* have. Again, no personal ill-will, and I know the OP in that thread was rather long, but even so, that kind of thing makes me wonder what *else* about the problem the person responding might have misunderstood.

Anyway. Hope that's clear enough, if anything isn't, please ask. I'm happy to answer questions about my settings and whatever else might be relevant, much less happy to correct faulty assumptions after the fact. It seems that significantly more people than me have this problem, let's see if we can get it resolved once and for all.

Asked by purpleplatypus 6 years ago

Last reply by laknox 6 years ago

  • Archived

Firefox was bringing up unwanted adds and downloads please help

It would not let me use the internet - it get going to pages wanting me to download things - I felt unsafe, tried deleting my firefox and downloading it again but it stil… (read more)

It would not let me use the internet - it get going to pages wanting me to download things - I felt unsafe, tried deleting my firefox and downloading it again but it still kept doing the same thing. Have deleted it now but do what to download it again - have used it for 3 years and before today had no problem

Asked by tabitha1 5 years ago

Last reply by cor-el 5 years ago