All Products Support Forum

I was using Lightspeed today, and the website pops up a confirmation dialog box (probably through JavaScript) so that you can confirm that you want to do a specific action. I got annoyed with the dialog and clicked the included "Don't allow this website to show prompts anymore" box when I hit OK. But now it won't perform any action that requires you to hit the OK in the prompt, so I need to make the dialogs come back so I can do my job. I can't find any setting anywhere in the browser that I have actually disabled or changed by hitting the box in that prompt.

My office is running Thunderbird 115. I recently changed the password. This seemed to work OK. But on restarting TB I found the new password had not been stored. The Password Manager display is empty, so I cannot edit anything, nor can I insert a new entry into the Manager. I want to store the current password. How do I do this?

I recently upgraded from a Pixel 5 to a Pixel 8. Restored the phone using a Google backup of my Pixel 5. Firefox works correctly but where the usernames/passwords were offered on the old phone (all my copies of Firefox are logged in to Mozilla Sync) now when I click the username or password dialogs I no longer get offered username/password that my desktop FF has known for years. I can't find any permissions or options that would preclude this. I am using FF V120.0 and have tried logging out of Sync and back in to see if that reset things. Any ideas on this would be greatly appreciated as I use FF for Android a lot and the loss of this capability is maddening!

Steve

I'm trying to configure my router and the instructions tell me to go to https://192.168.1.1. But the security settings will not allow me to get to that (local network) IP address, and ther.is no option to bypass the warning

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

I'm having trouble with my Thunderbird password. I have 2 emails with identical settings and passwords. One works fine. The other's asking me for my password. When I enter what I knew for certain was the password I get the message, "Login to server imap.comcast.net with username weissfamily@comcast.net failed." I successfully changed the password still get the same error message. Also I get a Thunderbird popup that says, "Alert from account weissfamily@comcast.net: 1014." This is all above my pay grade. Need assistance. TIA. Tim Weiss

Windows 10 22H2, Thunderbird 115.5

Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening for about six to eight months.

I have searched for solutions and have tried deleting the pkcs11.txt and secmod.db files but the problem reoccurs. There is no rhyme or reason as to how often this happens. If I new where the passwords were stored, I could copy the good password file back into the thunderbird directory.

Any suggestions would be greatly appreciated.

Thanks.

I have this invasive purple Firefox icon that state that "firefox is capturing your screen". I hate it because it looks suspicious. I need it disabled and completely off. Otherwise, I have to get firfox uninstalled from my computer. I can't have something that I don't have control over. unacceptable.

My old email address, "jonnikhan1547@sbcglobal.net" is no longer active. I need to change my log-in to Steam and other apps, as well as my old password (which I've totally forgotten).