All Products Support Forum

When I attempt to access several websites, I am prompted to turn off my ad blocker. As I have not added a third-party software or extension that does such, I assume it is part of Firefox proper. Search as I might, I cannot find any specific reference to such a thing in "Settings". SO...how can I temporarily disable the 'Ad Blocker' device that is part of Firefox? The 'TEMPORARY' part is important, as I do greatly value the function!

I have had trouble getting mail on one (and only one) of my computers. When trying to send today, I received an error message in TB that I needed to change my password. I looked for a way to do this, but found none. I did, under preferences, look at stored passwords on the machine which is unable to send. Only an authentication password for Oath (Yahoo), remains, but the password to log in to my email account for both sending and receiving is gone. Both exist on my other machine. How do I re-enter my password for this account?

I have used for many years Java in Firefox to stream live a stock market app. In order to continue using that app I have to use now Microsoft Edge. I would prefer to continue using Firefox. Is there a solution?

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Currently, I have configured my Privacy & Security settings in which all third-party cookies are blocked. This causes certain websites to break and become nonfunctional.

How do I configure my settings to which all third-party cookies are blocked by default, but for specific websites I choose they are not blocked?

I do not want to change my settings in which cookies are blocked only from websites I have not visited; because there are some websites I frequent that I still wish to block third-party cookies.

Thank you

I asked a simple question: "What is VPN?" I got dumped to pay for an Apple answer. I already have Apple Care. I just made a $15 Firefox donation. I have just signed up for the New, Improved Firefox after a lengthy absence from Firefox for being unhappy with the program. NOW... You ask ME to be nice! ? ! - Adrienne Pollak

How do you access Mozilla VPN after you have logged into firefox account - it only shows how to download and I have already downloaded it. I simply want to turn on the VPN and select the location but no instructions are available for this or at least the instructions are not clear.

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

We run Firefox on all our clerk computers at the public library where I work. Since the most recent update, our online circulation website which we use to check out books, receives a pop-up blocked message every time we try to print a hold receipt for an item. The website has always been added as an exception to our pop-up blockers, and until just after the most recent update, the blocker had no problem allowing the website through. Now it does. I have tried clearing the browser caches, removing and adding the website to the exceptions list again, and restarting the browser, as well as adding different variations of the website to the exceptions list. In the end, we just had to turn the pop-up blockers off. I searched online for anyone else who had this issue, but the ones I found dated back to 2014-2015, and the solution they came up with no longer seems to exist in the Firefox settings. So I'm hoping to find an answer here! Thanks.

my email account has been compromised. This is a business account that I have used for over 9 years. I want to change the password so that they won't be able to log into this account. I don't see where to change the password. I see where the password is saved, but not where to actually change the password for the account.

Hi,

I've been tasked to make some changes to the way users deal with logins and passwords in the office. So, in short, one of the issues is this: is there ANY way to disable (I'd say "hide" is more accurate) the about:logins page on Firefox?

• pref.privacy.disable_button.view_passwords (with a lock pref) in autoconfig only disables the "View saved logins" button in Settings.

As for policies:

• a few policies for blocking about: pages do exist - BlockAboutAddons/Config/Profiles/Support, but can't find one, say, "BlockAboutLogins" or something like that.
• PasswordManagerEnabled set to false disables the password manager completely, including about:logins, password autofill is disabled as well - not what I need.
• WebsiteFilter, as expected, doesn't treat about: as a protocol, so it can't be done there either.

Any help is appreciated. Thanks in advance!

Trying to submit a review on Hunterfan.com using Firefox is not possible. Despite turning off such "Privacy and Security" settings as "Permissions->Block pop-up windows" I still get the warning "Disable Ad-blocker to submit a review" and can never submit the review.

This has also happened on other web sites where I was submitting a feedback, or support request form and has necessitated using another browser to do so.

QUESTION: what security setting do I need to change when trying to submit input to such sites?

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage my own browser?