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Why does Incognito/private browsing store cookies and history?

Recently transferred from Chrome. My understanding was Firefox private browsing was supposed to work similarly to chrome incognito mode; once you close the browser, all l… (read more)

Recently transferred from Chrome. My understanding was Firefox private browsing was supposed to work similarly to chrome incognito mode; once you close the browser, all local files are deleted and cookies are cleared.

However, with Firefox it maintains my logins. If I log into an account while private browsing and the close the browser, I’ll still be logged in next time I go to the website even if it’s days later (and I have never logged into this account in a non-private browsing window!)

I never had this issue using chrome incognito, so it seems to be a Firefox problem.

Is this just not something Firefox supports? Is there any way to prevent storage of cookies and private data?

Asked by tim153 5 months ago

Last reply by tim153 3 months ago

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Deleting my Mozilla Account

If I were to delete my Mozilla account, would I be automatically signed out of both my Mozilla account and my Mozilla Support account across all devices? Also, when dele… (read more)

If I were to delete my Mozilla account, would I be automatically signed out of both my Mozilla account and my Mozilla Support account across all devices?

Also, when deleting my Mozilla account, is any and all information related to both my Mozilla account and my Mozilla Support account deleted?

Asked by blop202 3 months ago

Answered by Paul 3 months ago

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received email stating We couldn’t process your monthly recurring donation from noreply@fundraiseup.com

the email "email stating We couldn’t process your monthly recurring donation from noreply@fundraiseup.com" really appears to be a scam Please advise Thank You … (read more)

the email "email stating We couldn’t process your monthly recurring donation from noreply@fundraiseup.com" really appears to be a scam

Please advise

Thank You

Asked by sth35 4 months ago

Answered by Wayne Mery 4 months ago

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Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę?

Witajcie Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki… (read more)

Witajcie

Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Asked by BoSz Poznan 8 months ago

Last reply by Jerine Akter 5 months ago

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Browser being managed by my organization???

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by you… (read more)

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

Asked by Mister Dude 5 months ago

Answered by jonzn4SUSE 5 months ago

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What information is shared with sidebar chat AI provider?

The page https://support.mozilla.org/en-US/kb/ai-chatbot lacks the list of data shared with the chatbot AI providers. It would be nice to know how it is done, how to revi… (read more)

The page https://support.mozilla.org/en-US/kb/ai-chatbot lacks the list of data shared with the chatbot AI providers. It would be nice to know how it is done, how to review the data, and how pages can provide better data.

Asked by Anatoli Babenia 5 months ago

Answered by TyDraniu 5 months ago

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Mozilla Monitor report email a scam?

For first time received email from breach-alerts@mozilla.com. Title is: Your monthly Mozilla Monitor report. Is this a scam? Other people have asked this question and Moz… (read more)

For first time received email from breach-alerts@mozilla.com. Title is: Your monthly Mozilla Monitor report. Is this a scam? Other people have asked this question and Mozilla Firefox company has not made any attempt to answer these serious questions. If I do not hear back from Mozilla Firefox within a week I might remove Mozilla Firefox and use another company.

Asked by lee37 5 months ago

Answered by TyDraniu 5 months ago

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WHY????!!!

On October 29, 2017, Mcafee charged me, and deducted from my bank account, $95.39. I'd like to know WHO authorized this payment, because I certainly did not!! I have deal… (read more)

On October 29, 2017, Mcafee charged me, and deducted from my bank account, $95.39. I'd like to know WHO authorized this payment, because I certainly did not!! I have dealt with Mcafee in the past, but I would NEVER authorize a payment of this amount!!!!

I demand an explanation and refund to my paypal account, which automatically takes it out of my bank account, IMMEDIATELY!!! I do not tolerate any fraud such as this!!!

I will expect to see the refund TOMORROW!!!

Barbara Mase Junkcollector@junk2junque.com

Asked by mulleincat 8 years ago

Answered by Kevin 8 years ago

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Must disable ad block to use youtube with adds. How to do this? thanks

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and… (read more)

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and disable ad block programs/ extensions, thus allowing me to get back on You tube. I can recognize an outright program, but do not knew if extensions are in play that are not obvious to me. THANKS

Asked by Helene Rubinoff 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Why does Thunderbird prompt for a security exception on a site that isn't my email server?

Thunderbird has started repeated prompting me for a security exception on a certificate supposedly issued by www.b-g.k12.ky.us (a site associated with my grandson's scho… (read more)

Thunderbird has started repeated prompting me for a security exception on a certificate supposedly issued by www.b-g.k12.ky.us (a site associated with my grandson's school system). This site is not one of my email servers. So why is Thunderbird complaining about its certificate?

Asked by MrPottery 6 months ago

Answered by Wayne Mery 6 months ago

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Persistent data keeps dissapearing

Hi, I want a website (Protonmail, my email client) to store persistent data. I have enabled it, but I also have all my browser security settings on Strict (also clearing … (read more)

Hi, I want a website (Protonmail, my email client) to store persistent data. I have enabled it, but I also have all my browser security settings on Strict (also clearing browse data and cookies on each closing of the browser), so now when I have downloaded the data and I close and reopen my browser: it's all gone. I tried looking at making Protonmail an Exception, but that's only possible in relation to Tracking Protection. How to fix this?

Thank you in advance,

Kind regards,

Asked by siardnicolai 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Inability to send emails from my cox.net account using Thunderbird

settings for smtp server for cox.net account using Thunderbird server name smtp.cox.net port 465 but I have also tried 587 connection security STARTTLS no authentication … (read more)

settings for smtp server for cox.net account using Thunderbird server name smtp.cox.net port 465 but I have also tried 587 connection security STARTTLS no authentication method user name [removed]

settings are the same for account using Outlook, which does allow me to send emails

Asked by hklesserjr 2 years ago

Answered by david 2 years ago

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Inability to send emails from my cox.net account using Thunderbird

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send … (read more)

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send emails using Outlook. The server settings are identical for both Thunderbird and Outlook - imap with STARTTLS and port 993 and smtp with STARTTLS and port 587. When Thunderbird is unable to send an email, I get a balloon that indicates that the smtp server cannot recognize my email address, which is [email removed]@cox.net.

Asked by hklesserjr 2 years ago

Answered by david 2 years ago

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Review Checker

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings… (read more)

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings. I'm wondering if my version of Firefox supports it (133.0). Any ideas?

Asked by address2011 1 year ago

Last reply by Kiki 7 months ago

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Massive memory usage

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even… (read more)

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Asked by Ray P 10 months ago

Answered by Ray P 10 months ago

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Error when sending S/MIME encrypted email

Hi guys, I'm communicating with some colleagues using S/MIME encrypted messages. I have already imported all the necessary licenses, and all licenses are valid until 203… (read more)

Hi guys,

I'm communicating with some colleagues using S/MIME encrypted messages. I have already imported all the necessary licenses, and all licenses are valid until 2034. I can receive and read all the encrypted messages they sent me, but every time I try to reply or send them (the same people) encrypted messages, the error pops up saying 'End-to-end encryption requires resolving certificate issues'. I already checked all the licenses but couldn't find any issues. Can you suggest some ways to resolve it? Thank you!

Asked by Meggie Nguyen 8 months ago

Last reply by christ1 7 months ago

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suspicious email from breach-alerts@mozilla.com

I got an email supposedly from breach-alerts@mozilla.com that claims there are currently 3 data breaches and has this link to resolve: https://blrv1ly5.r.us-west-2.awstra… (read more)

Asked by MikeZZ 8 months ago

Answered by James 8 months ago