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  • Solved

Thunderbird 68.12.1 default font too small

I know this question has been asked a hundred times, but the answers I've found are for previous versions (pre-60) of TB. Or they involve adding/changing code. I recen… (read more)

I know this question has been asked a hundred times, but the answers I've found are for previous versions (pre-60) of TB. Or they involve adding/changing code.

I recently switched from a 1080p to a 2K display, and now the menu, folder tree, address book, etc. are way too small for me to see comfortably. Message font isn't a problem; I know how to adjust it. Surely Mozilla must have a simple way to increase those system font sizes for folks with higher screen resolutions and less than perfect eyesight, yes?

Asked by Clutch 1 week ago

Answered by sfhowes 1 week ago

  • Solved

Wiped login information

This identical message is has been sent to Webroot support. There are several websites which I visit on a daily basis both at home and work. At home and work I regularly… (read more)

This identical message is has been sent to Webroot support.

There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v9.0.29.52 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!

In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.

PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.

Thank you.

Asked by gumby_dammit223 2 days ago

Answered by FredMcD 1 day ago

  • Solved

Manage Excepitions in Privacy and Security

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine. However that are certain sites … (read more)

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine.

However that are certain sites that are listed in the "Managing Data"-list that are not proceeded with a "https://www...", a typical example is "google.com".

I have not been able to add such sites to the exceptions.

If I just write "google.com" in "Address of website", and choose Allow, the system automatically adds a "https://www.../ in front so the exceptions list looks like . . https://www. google.com . and the cookies listed as google.com are deleted when I close Firefox.

How can I add such sites to the exceptions?

Asked by LarsGardneus 2 days ago

Answered by LarsGardneus 1 day ago

  • Solved
  • Locked

My electronic certificates have disappeared from the firefox container

My electronic certificates have disappeared from the firefox container: A few days ago my electronic certificates have disappeared from the firefox container The certific… (read more)

My electronic certificates have disappeared from the firefox container: A few days ago my electronic certificates have disappeared from the firefox container The certificate provider has vetoed me from delivering a new certificate, because it is the second time Firefox has lost a certificate in 2020. The certificates I need for any management before the administration of Spain and more now with the COVID After it is granted, you have to verify your identity with the Tax Agency, and they have already called my attention for renewing the same year a certificate that firefox loses when it is updated. I'm very, very pissed off I will have to switch to Chrome

Asked by Javier Olivares Sebastiá 1 day ago

Answered by FredMcD 1 day ago

  • Solved

I've been logged out of my websites every time I close the browser

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. … (read more)

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. My settings have been the same for years and haven't changed.

Asked by joshandjosh92 2 days ago

Answered by jscher2000 2 days ago

  • Solved

Message filter to catch dangerous links

I have received a "phish"ing message spoofed from one my own (forwarding) email addresses. It asks to click on a link at "Sendgrid.net", which is surely a scam. I created… (read more)

I have received a "phish"ing message spoofed from one my own (forwarding) email addresses. It asks to click on a link at "Sendgrid.net", which is surely a scam. I created a message filter to catch the text "Sendgrid.net" in the BODY and send it to spam folder but it does not work. I have to conclude that the link is not in the BODY of the message.

Is it possible to make this filter? (The message source is attached)

Asked by Rahzan 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Proxy settings missing from version 80

Since updating to version 80 Firefox no longer connects through my socks 5 proxy and I cannot find a way to set the proxy settings. Typing about:config in the address bar… (read more)

Since updating to version 80 Firefox no longer connects through my socks 5 proxy and I cannot find a way to set the proxy settings. Typing about:config in the address bar produces the error message "Cannot Complete Request" etc.

Asked by skiesare 1 month ago

Answered by Seburo 1 month ago

  • Solved

Thunderbird suddenly rejects my pop.gmail.com password.

Three days ago, Thunderbird started to give me a "Sending of password for user xxx.xxx@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and passwo… (read more)

Three days ago, Thunderbird started to give me a "Sending of password for user xxx.xxx@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and password not accepted.

I checked that it was accurate in the Saved Passwords panel and it is. I've entered it manually and still get the error message.

When I log onto Google from any browser with this account, it accepts the password. I can then access my gmail account with no trouble. My Firefox password manager shows the same password that is rejected by TB. My Gmail Android app on my smartphone and tablet also accept my logons with the same password. Only Thunderbird doesn't. I've tried deleting my pop.gmail.com login entry and re-creating it under the xxx.xxx@gmail.com account.

I had a Google Security warning 3 days ago, so suspect somebody might have hacked the account, changed the password, but didn't save his new password anywhere, so I have no idea what new password he might have changed it to. I am going to try changing my entire Google password and see if this will allow me to reset the TB password, but any other suggestions would be appreciated.

I have several other gmail accounts on Thunderbird and all of my accounts use the same passwords set for their accounts.google.com under the separate gmail addresses. How do I find out what to do to fix it?

Asked by Beartooth 6 days ago

Answered by sfhowes 6 days ago

  • Solved

Accessing login information from one private window to other private window

I have logged into my gmail from one private window. Then I opened another private window to login to my other gmail account. I have found that the new private window is … (read more)

I have logged into my gmail from one private window. Then I opened another private window to login to my other gmail account. I have found that the new private window is logged into my account (the first one). Should private windows work this way?

Asked by rifatrubayatul 3 days ago

Answered by TyDraniu 3 days ago

  • Solved

default search engine

I set the default search engine as Google but it's being redirected to Yahoo. Fix I read states to use: help, troubleshooting information, refresh Firefox (in a pop up w… (read more)

I set the default search engine as Google but it's being redirected to Yahoo. Fix I read states to use: help, troubleshooting information, refresh Firefox (in a pop up window). Pop up window never shows. What's the fix? This is supposedly a virus. Not Yahoo's fault. thanks

Asked by joszyd 3 days ago

Answered by joszyd 3 days ago

  • Solved

Recent Firefox upgrade won't talk to my bank's website

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message: Secure Connection Failed An e… (read more)

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message:

Secure Connection Failed An error occurred during a connection to xx.xxxxxxx.com The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The bank’s customer-no-service help desk politely advised that their system is working, this is a Firefox problem, check the Firefox browser settings, use another browser.

I am not a browser security settings expert and do not want to be . . . I have no clue as to how to fix this . . . so what do I do?

Can I revert to the previous version of Firefox? How? Thanks.

Asked by stevejq 5 days ago

Answered by stevejq 4 days ago

  • Solved

Problem with getting rid of all the "Cashed Web Content" using the appropriate commands in Preferences Privacy & Security

Despite the fact I have set Firefox in permanent private browsing, I routinely have to use the "Clear Data" command to remove cashed web content. I don't like stuff bein… (read more)

Despite the fact I have set Firefox in permanent private browsing, I routinely have to use the "Clear Data" command to remove cashed web content. I don't like stuff being dumped on my hard drive. Recently I have been unable to remove some of this cached web content, initially 32Kb, but now it is up to 752Kb - could this be malware?! How can I find out what it is and how can I remove it?

Asked by petewilson213 1 week ago

Answered by petewilson213 4 days ago

  • Solved

Container Tabs - whenever I go to sign in to youtube within a container tab it displays error message "oops"

whenever I go to sign in to youtube within a container tab it displays error message "oops". It redirects to the oops page every time (https://www.youtube.com/oops). I've… (read more)

whenever I go to sign in to youtube within a container tab it displays error message "oops". It redirects to the oops page every time (https://www.youtube.com/oops). I've tried disabling all other adds on but this makes no difference. It works fine for all the other google sites I use!

Any ideas on what I should be doing?

Asked by ljnsljndljnslknsljsnb 1 week ago

Answered by cor-el 1 week ago

  • Solved

gogle and yahoo analytics

I am getting a note from BitDefender that is is blocking my default browser (Opera) from contacting analytics.yahoo.com. Is there a way in firefox to block all analytics… (read more)

I am getting a note from BitDefender that is is blocking my default browser (Opera) from contacting analytics.yahoo.com. Is there a way in firefox to block all analytics ?

Asked by Manfreddy 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Why is about:config no longer available in Firefox for Android?

The only advice available right now is using Nightly version as if I'm ready to sacrifice stability over about: config access. The main question is, why was it removed? I… (read more)

The only advice available right now is using Nightly version as if I'm ready to sacrifice stability over about: config access. The main question is, why was it removed? Is it really accessible in Nightly if the advice was for 79 and I'm on 81 already that I guess should have included changes from Nightly of two versions prior.

Asked by Serhiy Int 5 days ago

Answered by TyDraniu 5 days ago

  • Solved

Facebook on Firefox

This morning I only see a white screen logging into FB on my Windows 10 desktop. All other sites seem to be working. I can log into FB on my phone and using Edge (not m… (read more)

This morning I only see a white screen logging into FB on my Windows 10 desktop. All other sites seem to be working. I can log into FB on my phone and using Edge (not my default browser). I have deleted cookies and history and tried to "refresh" Firefox without success. I do not use FB container. Please help.

Asked by jjant2004 1 week ago

Answered by cor-el 1 week ago