Showing questions tagged: Show all questions
  • Solved

The system keeps putting emails from a regular sender into spam.

This was never an issue but the last 3 months all emails from a particular sending keep getting sent to spam. I have added the sender to my contact list. I keep marking … (read more)

This was never an issue but the last 3 months all emails from a particular sending keep getting sent to spam. I have added the sender to my contact list. I keep marking the emails as "not junk" while they're in the spam folder and they get moved into the "inbox" but the next one that comes in goes straight to spam. What else can I do to get them to stop going into spam? I would think that after 3 months the adaptive system would have learned to adapt.

Asked by fish648 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Firefox block autoplay not working, preferences are showing "Block Audio and Video"

Hi there! I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video." If I go to twitter.com or elsewhere … (read more)

Hi there!

I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video."

If I go to twitter.com or elsewhere Firefox will show that auto play is disabled, but videos will autoplay with no audio. I would just like to get this feature working as autoplaying videos are incredibly annoying!

Thanks for any help!

Firefox 72.0.1

Asked by GuyManSir657438 4 months ago

Answered by cor-el 4 months ago

  • Solved

I can't find my saved logins!

Hello Team Mozilla, I use my browser to save usernames and passwords to my browser but from yesterday I can not find them to my browser. How do I get them back? Thanks in… (read more)

Hello Team Mozilla,

I use my browser to save usernames and passwords to my browser but from yesterday I can not find them to my browser. How do I get them back?

Thanks in advance,

Joachim Mabula

Asked by Joachim Mabula 1 day ago

Answered by FredMcD 1 day ago

  • Solved

Thunderbird won't login to ATT Yahoo mail (With new suggested settings and Oauth2 password)

Cannot access Yahoo mail for about two weeks now with T-bird. I am using the latest version with inbound.att.net and outbound.att.net with Oauth2 selected. I have an Oaut… (read more)

Cannot access Yahoo mail for about two weeks now with T-bird. I am using the latest version with inbound.att.net and outbound.att.net with Oauth2 selected. I have an Oauth password from AT&T, when I try to use this I get a pop up that asks me for sign in credentials. When attempting sign in it says I need to enable cookies. (Firefox) I have given "cookie" permission to https://att.com, https://yahoo.com, https://login.yahoo.com. Can't get past this, any suggestions or additional permissions I might try?

Asked by brentm2 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Firefox Enhanced Tracking Protection Strict Mode blocks GoSquared Chat Widget by default.

Hello! My name is Russell Vaughan and I'm a Sales Engineer at GoSquared. We noticed that Firefox's Enhanced Tracking Protection now blocks our chat widget in strict mode … (read more)

Hello! My name is Russell Vaughan and I'm a Sales Engineer at GoSquared. We noticed that Firefox's Enhanced Tracking Protection now blocks our chat widget in strict mode as it is loaded from GoSquared.com

Our chat widget is not reliant on our Analytics tracking. If you block just our tracking endpoints, opposed to all of gosquared.com, our chat widget will still load and be functional. However, all tracking will still be blocked. We've worked with most of the other tracking blocking tools to solve this.

Is there any way you can help us resolve this or point us in the right direction?

Asked by Russell14 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

junk mail

I find the way Thunderbird treats junk mail very confusing. I clicked on "run junk mail controls", expecting to find ways of controlling junk mail. I didn't intentionally… (read more)

I find the way Thunderbird treats junk mail very confusing. I clicked on "run junk mail controls", expecting to find ways of controlling junk mail. I didn't intentionally click on anything else after that. The result was that almost every message (several hundred) in my inbox was marked as junk, mostly from people who write quite often and are welcome, but a few exceptions that were all also from people who write quite often and are welcome. Fortunately, this seems to affect only messages that are already in the inbox. But I'd still like to get rid of the junk marks, and I can't find how.

Asked by mail494 2 days ago

Answered by mail494 1 day ago

  • Solved

Trouble With "Members Only" Sites

I have several websites where I am a paying customer to be able to access content. On some of them when I log into their site I am not recognized as being logged in, whe… (read more)

I have several websites where I am a paying customer to be able to access content. On some of them when I log into their site I am not recognized as being logged in, when I open a new tab on that site. On the New York Times website it will sometimes happen when I link to individual stories from the front page, but a simple page refresh then will show I am logged in.

On my job search website though Flexjobs (at www.flexjobs.com ) it almost always opens the page as if I am not logged in. It's maddening to have to log in again and then try to find where I was!

I'm running the latest version of Firefox, and have cleared the cache.

Asked by Kathy 1 day ago

Answered by the-edmeister 1 day ago

  • Solved

Firefox doesn't generate passwords containing symbols which some websites demand. Can we change it?

I tried to use automatic password generation option in Firefox on a website. That website requires us to have a symbol in password. But autogenerated passwords in Firefox… (read more)

I tried to use automatic password generation option in Firefox on a website. That website requires us to have a symbol in password. But autogenerated passwords in Firefox have no symbols in them(Chrome does). Can we somehow get Firefox to do it?

Asked by srimanswamy 3 months ago

Answered by jscher2000 3 months ago

  • Solved

anti-phishing?: show full link/domain?

Dear thunderbirders! With the increasing amount of phishing emails (and them getting better), I wonder if there is an option/extension in thunderbird, that helps me to fa… (read more)

Dear thunderbirders!

With the increasing amount of phishing emails (and them getting better), I wonder if there is an option/extension in thunderbird, that helps me to faster decide if an Email is legitimate or not. It's about debunking the embedded links:

I'd like to not only see the link text but always see the full hyperlink (or only the domain of it) directly in the mail-text. I know that the link-adress is shown at the bottom if I hover over the link, but sometimes I'm simply not fully attentive while reading my mail, so I forget to check this....

e.g. Instead of the text " now press <<here>>" where <<here>> is the link, it would show "now press domainname:<<here>>

or enforcing that after pressing the link, a pop up opens that shows the domain name in bold and one has to press OK/not OK...

I know that may render some emails rather unreadable, but maybe with a keyboard shortcut, one could then quickly disable it...

Just thinking out loud... does this make any sense?

Ulrich

Asked by Ulrich 4 days ago

Answered by sfhowes 4 days ago

  • Solved

Master password

Mozilla suddenly refuses my Master Password for logins! I know I am using the right password, it has been fine for the last month, but when I enter it now it just blinks … (read more)

Mozilla suddenly refuses my Master Password for logins! I know I am using the right password, it has been fine for the last month, but when I enter it now it just blinks and the request box comes up empty again. What can I do?

Asked by rosenpete100 3 days ago

Answered by cor-el 3 days ago

  • Solved

links in outlook 2013 not working in firefox windows 10

I'm using windows 10 and firefox as my default browser. I am using full Outlook 2013 for work-related emails. None of the links in my emails are clickable..."organization… (read more)

I'm using windows 10 and firefox as my default browser. I am using full Outlook 2013 for work-related emails. None of the links in my emails are clickable..."organization is preventing you from...blah blah" How can I fix this?

Thanks in advance for step by step help for a non-techy.

Asked by Kathleen Cardwell 4 days ago

Answered by jscher2000 3 days ago

  • Solved

How Do I Disable Lockwise?

I'm not sure when lockwise went from an optional add on to "you know what I'm just going to run myself anyway" but I already have a password manager and I want to disable… (read more)

I'm not sure when lockwise went from an optional add on to "you know what I'm just going to run myself anyway" but I already have a password manager and I want to disable Lockwise. Every article or help post I find insists Lockwise is an Addon but it's not in that list and when i go to the Logins & Passwords tab I can see what Lockwise is doing but I can't do anything about it let alone switch it off.

I've been using Lastpass for years and I'm more than happy with it and I find Lockwise competing with Lastpass and pushing itself to the front of the queu when entering passwords on sites and I don't want that.

How do I disable it please?

Asked by damionis 3 days ago

Answered by cor-el 3 days ago

  • Solved

Allowing a particular website to set cookies in Private Browsing

I'm have Private Browsing set to delete all cookies and data after closing a session but I would like to allow certain website to keep certain cookies and keep my session… (read more)

I'm have Private Browsing set to delete all cookies and data after closing a session but I would like to allow certain website to keep certain cookies and keep my session open.

I haven't been able to find a way to do so, does anybody know if it's possible and how? And if it isn't how could it be requested for an upgrade?

Thank you.

Asked by Joan Romero 5 days ago

Answered by jscher2000 5 days ago

  • Solved

history cancel - not working

Hello, I use to clear history every 2 months, but since some months the normal cancel history procedure doesn't work at all. Is there any toerh way to cancel history. I d… (read more)

Hello, I use to clear history every 2 months, but since some months the normal cancel history procedure doesn't work at all. Is there any toerh way to cancel history. I don't want to delete bookmarks and other settigns.

Asked by antonio089 6 days ago

Answered by cor-el 5 days ago

  • Solved

found url controlling location and network

Just found the link/url connected to my device Which is interfering Mozilla network and the entire system as well personal data. Location UK That's the reason of been di… (read more)

Just found the link/url connected to my device Which is interfering Mozilla network and the entire system as well personal data. Location UK That's the reason of been disconnected from local network. Please inform me where should I report this.

Thanks FENETREDEUX

Asked by Ana Schauer 1 week ago

Answered by Seburo 6 days ago

  • Solved

Using a smart card reader to digitally sign emails

I use Thunderbird (68.8) on Windows 10, both brand new installs. I need to sign my emails with a "smart card" (not GPG as with Enigmail; that got rejected by the powers … (read more)

I use Thunderbird (68.8) on Windows 10, both brand new installs. I need to sign my emails with a "smart card" (not GPG as with Enigmail; that got rejected by the powers that be). I can't find a guide to connect Thunderbird to my smart card reader. Please don't make me use Outlook.

Asked by daryl2 1 week ago

Answered by daryl2 1 week ago