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  • Solved

Changing primary password does not rewrite logins.json?

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a… (read more)

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a new primary password). But this is obviously not the case. But maybe I just didn't understand the way this works?

Asked by thefirefox 1 day ago

Answered by cor-el 18 hours ago

  • Solved

credit card # shows up on new sites even though I do NOT have it saved - why?

Hello, I have my privacy settings set to NOT save credit card information yet in this past week, on two different new to me websites, my credit card information was alrea… (read more)

Hello, I have my privacy settings set to NOT save credit card information yet in this past week, on two different new to me websites, my credit card information was already there. Why would this be happening and how do I stop it? Thank you so much! Julie

Asked by JPK 1 day ago

Answered by JPK 22 hours ago

  • Locked

unable to connect with site

duplicate of /questions/1404216 thread. Somehow you have stopped my access to my bank online - PNCBANK. When I try to sign on, I get a message saying try another browser… (read more)

duplicate of /questions/1404216 thread.

Somehow you have stopped my access to my bank online - PNCBANK. When I try to sign on, I get a message saying try another browser. This has been happening now for about 6 days or so. Previously it worked just fine.

Asked by moserfd11 1 day ago

  • Solved

Can't get Thunderbird to access my gmail account

I've just installed the latest Thunderbird, using the default imap settings and my known good gmail password. When I press 'Done', Google asks me to log in and give permi… (read more)

I've just installed the latest Thunderbird, using the default imap settings and my known good gmail password. When I press 'Done', Google asks me to log in and give permission to Thunderbird to access my gmail account. This goes fine, but Thunderbird then reports that the password is rejected. I know that it is good, and I can't see anything wrong. Everything seems to be set correctly and none of the help topics appears to give me a solution that I haven't already tried. Help please!

Terry

Asked by tplatt4 6 days ago

Answered by david 6 days ago

  • Solved

How to avoid mails put into trends

When I click on an email and say reply, my reply is part of the original email. If the recipient replies by clicking my reply-email, his reply will appear in the inbox i… (read more)

When I click on an email and say reply, my reply is part of the original email.

If the recipient replies by clicking my reply-email, his reply will appear in the inbox in a thread along with the original email.

How can I avoid it so that all emails are listed as independent emails.

See copy of Thunderbird 102.7.0. macOS Monterey 12.06.3

Asked by hans51 1 week ago

Answered by hans51 1 week ago

  • Solved

Certificates - Certificate Authority Managers - Builtin Object Tokens and Software Security Devices - some expired

Hello, There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I … (read more)

Hello,

There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I may have made mistakes that caused me to pick up malware, and want to fix this, and some of these certificates have expired.

How do I know what to keep and what to either delete or edit trust regarding?

Is there any way to quickly and easily have all of them assessed at once?

Thanks very much!

Sally

Asked by Miami Sally 1 week ago

Answered by cor-el 1 week ago

  • Solved

Net Hosting identified at initial Thunderbird mailserver startup

Failed to join the web hosting product identified by Thunderbird when initializing the mail server and account. Would anyone have the link to this service product? … (read more)

Failed to join the web hosting product identified by Thunderbird when initializing the mail server and account.

Would anyone have the link to this service product?

Asked by Mike K 1 week ago

Answered by Matt 1 week ago

  • Solved

Unknown identity / Add security exception rule/ during login to my email @t-online.de with Thunderbird Version 102.6.1

Dear Thunderbird Help Team, since 3rd January 2023 I get a warning message from Thunderbird during login to my @t-online.de each time I try to read my mails. I am using T… (read more)

Dear Thunderbird Help Team,

since 3rd January 2023 I get a warning message from Thunderbird during login to my @t-online.de each time I try to read my mails.

I am using Thunderbird 102.6.1 (64) On Windows 10 Home PC with latest Edition Windows 10 Home Version 22H2 Installiert am ‎13.‎04.‎2022 Betriebssystembuild 19045.2486 Leistung Windows Feature Experience Pack 120.2212.4190.0

Please see the attached warning message (in German). In my translation of the warning says: "Add security exception rule.... The certificate is not trusted because it has not been verified to have been issued by a trusted authority using a secure signature..."

If I view into the certificate I read the following, see screenshot attached.

I now would not like to accept the security exception permanently. I think this is best practice not to accept such a exception?

Dear help community, do you have any help to fix this issue please? Kind regards

Asked by N7 2 weeks ago

Answered by christ1 2 weeks ago

  • Solved

Delete cookies and sitedata when closing Firefox --> about:config Setting?

Hello, we use firefox in our company and the requirement appeared to turn on the security setting "Delete cookies and sitedata when closing Firefox" due to our security … (read more)

Hello,

we use firefox in our company and the requirement appeared to turn on the security setting "Delete cookies and sitedata when closing Firefox" due to our security guidelines.

I´ve already checked the "Enterprise Policy Generator" Plugin, but there is no such option. Is there a possibilty to check this option and block it for the user by the about:config page?

Thanks in advance, J.Stempel

Asked by J.Stempel 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

Mozilla recovery codes

The txt document codes I was given to save to my computer were corrupted in a recent windows update gone wrong. Can you give me those codes back, or are there other route… (read more)

The txt document codes I was given to save to my computer were corrupted in a recent windows update gone wrong. Can you give me those codes back, or are there other routes I can take to correct this?

Asked by robno538 3 months ago

Answered by Kiki 3 months ago

  • Solved

Are Firefox bookmarks encrypted when synced?

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encr… (read more)

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encryption:

"Your encryption key remains a secret, only known to you and your authorized devices." and "We store your encrypted data on our servers so we can’t read it."

I just wanted to make sure this also applies to bookmarks before I import all of mine.

Thanks for any help!

Asked by justin 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

How to remove primary access password in Thunderbird?

Hi, I have a fire2wire.com account. I use Thunderbird for all of my email correspondence. About six months ago, I started having to put my password in every time I ope… (read more)

Hi,

I have a fire2wire.com account. I use Thunderbird for all of my email correspondence. About six months ago, I started having to put my password in every time I open Thunderbird, and again when I try to send out an email. Can you tell me how to remove the password requirement?

Don djordan@fire2wire.com

Asked by djordan53 3 weeks ago

Answered by Matt 3 weeks ago