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Can't enter gmail password. Stuck at "Next"

I changed my Gmail password and Thunderbird asks me to enter the new one, however, it displays my email address with a lit 'Next' button but the button doesn't take me to… (read more)

I changed my Gmail password and Thunderbird asks me to enter the new one, however, it displays my email address with a lit 'Next' button but the button doesn't take me to the next screen to allow me to enter the password, it just flashes, no matter how many time I click it.

Asked by Michaelxxx 8 years ago

Answered by Wayne Mery 8 years ago

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supporting thunderbird - strange issue between start page (Settings) and inapp notifications (on macOS)

Hi. I donate 20 bucks a month to Thunderbird. Love it. Was wondering if there is a way to disable the "support thunderbird" pop ups that always occur upon launch. Muc… (read more)

Hi. I donate 20 bucks a month to Thunderbird. Love it.

Was wondering if there is a way to disable the "support thunderbird" pop ups that always occur upon launch.

Much obliged.

Asked by budlightlime 6 months ago

Answered by budlightlime 5 months ago

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Password changed in BT. Tbird does not demand new password

Have removed password entry in security. Tbird then hangs on 'Connected to ....', but does not offer chance to put in new password. So I can see inbox and emails on BT b… (read more)

Have removed password entry in security. Tbird then hangs on 'Connected to ....', but does not offer chance to put in new password. So I can see inbox and emails on BT but not through Thunderbird. Solutions appreciated.

Tom Nicholson

Asked by Tom 7 years ago

Answered by Matt 7 years ago

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Can't set up using an existing account

Currently unable to set up to an existing account on a new laptop. I’ve verified user name and password on the old laptop, but these don’t work when setting up the new on… (read more)

Currently unable to set up to an existing account on a new laptop. I’ve verified user name and password on the old laptop, but these don’t work when setting up the new one. The Thunderbird set-up wizard found my configuration in the Mozilla ISP DB, but can’t verify it. In other words, it won’t accept my username or password. I’ve done this for both IMAP and POP3, but it makes no difference. I’ve confirmed user name and password for both smtp and mail folders, and tried them in setting up. However, on the new laptop, Thunderbird doesn’t ask for user name, but just the name as displayed to others. Once I get set up, I’d like to copy my archive into the new system. One thing at a time…

Asked by bmartel77 6 years ago

Answered by bmartel77 6 years ago

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Security Exception Error on 1 PC, not on other

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit). We have a hosted web-site that also supports email, and we each have an email ac… (read more)

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit).

We have a hosted web-site that also supports email, and we each have an email account (eg neddy@goon.com.au & minnie@goon.com.au). I've checked that both our POP server configurations are identical but despite that about once a week minnie@goon.com.au receives a warning to add security exception but neddy doesn't. This started happening two weeks ago after a years error free running.

The host has checked that goon.com.au has a valid SSL certificate, so what could be causing the discrepancy and how do I set about fixing it please?

Asked by mike741 1 year ago

Answered by mike741 1 year ago

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Thunderbird Spam Filters Question

I have Thunderbird 115.8.0 installed on my MacBook Pro with two email accounts, Yahoo and Gmail. I have set up the Tools/Message Filters/Block Filters as well. When I fir… (read more)

I have Thunderbird 115.8.0 installed on my MacBook Pro with two email accounts, Yahoo and Gmail. I have set up the Tools/Message Filters/Block Filters as well. When I first launch Thunderbird all the spam shows up in my inbox, and just sits there. What I have to do is go to Tools/Message Filters at which point I'm asked to select an account. I select Yahoo (my primary account) and then "Run Filters" before anything actually happens. Then if I go back to my inbox, the spam emails start disappearing. It seems that Thunderbird does not remember the "Yahoo" selection in filters in between launches. Is there a setting I am missing, or is this just the product of having two different email accounts? Thank you.

Asked by Homer712 1 year ago

Answered by Googlethunderbird. 1 year ago

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Deceptive Site warning

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning. I am quite happy that although the SSL might not be current that the website… (read more)

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning.

I am quite happy that although the SSL might not be current that the website is safe for me to go there. How do I stop this annoying feature from activating?

Asked by Paul Barrow 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Popups for Smithsonian magazine

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web… (read more)

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web pages.

Asked by davidbullock.law 1 year ago

Answered by jonzn4SUSE 1 year ago

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oauth2

Microsoft tell me that I must use OAuth2 for my accounts, else I'll be locked out. Server is imap-mail.outlook.com. If I select OAuth2, then I can't receive emails unles… (read more)

Microsoft tell me that I must use OAuth2 for my accounts, else I'll be locked out.

Server is imap-mail.outlook.com. If I select OAuth2, then I can't receive emails unless I reset back to Normal Password.

I'm also supposed to set my SMTP server (smtp-mail.outlook.com) to OAuth2, but this isn't an option on the drop down list.

Help, please!

Asked by martin_d_clarke 1 year ago

Answered by martin_d_clarke 1 year ago

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Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. This is outright censorship which is something [edited] do. Tell me how to fix your browser s… (read more)

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something [edited] do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Asked by Taco X 1 year ago

Last reply by Kiki 1 year ago

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*Always* show password?

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time? I am a recluse. There's never anyone looking over my … (read more)

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time?

I am a recluse. There's never anyone looking over my shoulder. I just don't want to have to mess with it anymore.

If there isn't, could some kind developer please make an add-on?

I am using two computers: an iMac (late 2009) running 10.13.6 (High Sierra) and a Macbook Pro (13-inch, 2012) running 10.15.7 (Catalina).

Thank you!

K

Asked by khindall 2 years ago

Answered by khindall 2 years ago

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Microsoft Oauth2 authentification - option not available for outgoing server

I have received an email from Microsoft informing me of changes to its authentification procedure. As from Sept, to continue using Thunderbird to access my outlook/hotmai… (read more)

I have received an email from Microsoft informing me of changes to its authentification procedure. As from Sept, to continue using Thunderbird to access my outlook/hotmail accounts, I have to change the authentification method to Oauth2. The reasons and changes required are detailed here: https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 I have 2 problems. 1. imap-mail.outlook.com - I can change my authentification method to Oauth2. However, when I then try to access my mail via TB, I get an error stating that the server imap-mail.outlook.com does not support the authentification method! (see image) 2. Outgoing Server SMTP There is no Oauth2 option available to choose!

Can anyone help? I am using the most up to date version of Thunderbird 115.12.2 (64-bit).

Asked by david_mccloy 1 year ago

Answered by sfhowes 1 year ago

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Why Firefox labels Paypal as an unsafe site.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ign… (read more)

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Asked by eckuemmel 1 year ago

Answered by eckuemmel 1 year ago

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Password problem

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it … (read more)

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it but just comes back asking for it again. I suspect it is best to change my password but don't know how to do that. Incidentally the account is working fine on my phone and tablet with the same password but not on my desktop. Can anyone help? Thanks.

Asked by Mike Gibb 1 year ago

Answered by Matt 1 year ago

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Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (read more)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Asked by Sue 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Need to upgrade outlook authentication method - but options do not appear

My Thunderbird Version: 115.12.2 (32 Bit) Microsoft is changing the authentication method for outlook mail to OAuth2. I follow the guide here, https://support.mozilla.o… (read more)

My Thunderbird Version: 115.12.2 (32 Bit)

Microsoft is changing the authentication method for outlook mail to OAuth2. I follow the guide here,

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

And I get to this screen - but my version of the program does not have OAuth2 as an option (see attached image).

Thanks for the help.

Asked by steve.hageman 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird is blocking my outgoing emails

Thunderbird continues to block my outgoing emails despite my best efforts. Please check my outgoing smpt server settings (attached) and let me know what I need to change.… (read more)

Thunderbird continues to block my outgoing emails despite my best efforts. Please check my outgoing smpt server settings (attached) and let me know what I need to change. Thanks.

Asked by Bill Washburn 1 year ago

Answered by david 1 year ago

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blind copy is not working!!

When I send a message to anyone using the blind copy option, both the name and email address appears on the recipients copy of the email. This first started in December … (read more)

When I send a message to anyone using the blind copy option, both the name and email address appears on the recipients copy of the email. This first started in December ( I send Quarterly mailings to several groups.) I have used this program for last couple of years and never had this problem before. What has happened and how can I correct it.

It looks like they are being sent as a blind copy, but they arrive with the email address showing.

Asked by dickn43 9 years ago

Answered by Toad-Hall 9 years ago

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Can't access camera in Firefox.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings… (read more)

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Asked by Kirk Kettinger 11 months ago

Answered by Kirk Kettinger 11 months ago

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HTTPS-Only Mode seems to be permanently selected

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode'… (read more)

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

Asked by baritone2 2 years ago

Answered by MarkRH 2 years ago