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Different ip on security page of my mozilla account

I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. A… (read more)

I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. After logging in the location is still there even though i checked my ip address on the internet.

Asked by Bern412 1 year ago

Answered by Paul 1 year ago

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Thunderbird makes unrequested connections despite settings as per relevant Mozilla Support article

The page at https://support.mozilla.org/en-US/kb/thunderbird-makes-unrequested-connections describes changes that not prevent connections from happening as would be expec… (read more)

The page at https://support.mozilla.org/en-US/kb/thunderbird-makes-unrequested-connections describes changes that not prevent connections from happening as would be expected.

developer.thunderbird.net give.thunderbird.net support.mozilla.org www.thunderbird.net

Thunderbird 78.10.1 on Linux

How can I make it so Thunderbird only goes to the configured mail server (and maybe OCSP checks)? It would be very beneficial to have that page updated so that those looking for this information know they can rely on it.

Asked by keriou 1 year ago

Answered by keriou 1 year ago

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emails that aren't for me

I keep getting emails that are obviously intended for someone who is NOT ME. They're from a "no-reply" address, so I can't even tell FIrefox that they're sending these to… (read more)

I keep getting emails that are obviously intended for someone who is NOT ME. They're from a "no-reply" address, so I can't even tell FIrefox that they're sending these to the wrong person.

Asked by Ellen 1 year ago

Answered by Paul 1 year ago

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Search integrated with address bar

How do I separate search from address? I do *NOT* want Google or any other search engine to have every web address (URL) that I enter. When I search, that's one thing. Di… (read more)

How do I separate search from address? I do *NOT* want Google or any other search engine to have every web address (URL) that I enter. When I search, that's one thing. Directly entering a URL is completely different. Firefox automatically updated to the latest: 89.0 (64-bit). Now the Firefox Home page redirects everything I enter in the search box to the address bar! This is a problem! This is one reason I don't use Chrome. How do I configure Firefox to stop doing this?

Asked by manitobean 1 year ago

Answered by Franz_von_Suppe 1 year ago

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Setting up a new email account

I have been trying to add another gmail account to Thunderbird. I have done this a number of times successfully but I cannot get this one right. I know I have the correct… (read more)

I have been trying to add another gmail account to Thunderbird. I have done this a number of times successfully but I cannot get this one right. I know I have the correct username (email address) and correct psassword. I have enabled POP for all messages and set up pop and smtp to be exactly like other gmail addresses I have.

Thunderbird: latest version 78 - up-to-date.

When I try to send or receive mail via Thunderbird - I keep getting an error window stating that my username and password are not recognised. Why? What have I missed? I double and triple checked everything. It is possible to see emails, send and receive on a browser by logging on to google mail but thunderbird refuses to accept the new account. I sent an email from another address to the new one and I see it in Google mail. If I send from the browser to my established / main email address I receive the test mail.

How can I get around the issue and solve it? The problem seems to lie with Thunderbird.

Thanks in anticipation.

Asked by Bumblebee001 1 year ago

Answered by Bumblebee001 1 year ago

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Cannot manually visit HTTP websites - complete automatic redirect to HTTPS

For a few days now, Firefox (Dev. Edition, version 90) has not allowed me to manually visit http:// websites, and automatically and silently redirects to their https:// v… (read more)

For a few days now, Firefox (Dev. Edition, version 90) has not allowed me to manually visit http:// websites, and automatically and silently redirects to their https:// version. This is on every single website I have tried.

Things that I have tried:

Disable/remove HTTPS Everywhere Enable then re-disable built-in Firefox HTTPS Only Mode

Restart Firefox 'Forget about this site' Clear cache Clear site preferences A bunch of stuff in about:config (fallback-to-https, stricttransportpreloadlist etc)

Asked by ajfigurelli 1 year ago

Answered by cor-el 1 year ago

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Firefox Account shows Boardman, OR USA

Past few days my FF account displays location as Boardman, OR USA and I'm not sure why as I am in Toronto, ON Canada. For the record this is my second or third reinstall … (read more)

Past few days my FF account displays location as Boardman, OR USA and I'm not sure why as I am in Toronto, ON Canada. For the record this is my second or third reinstall of Windows 10 and Firefox in the last 72hrs and my patience is very thin. Please help solve. Thanks.

Asked by Rye 1 year ago

Answered by Paul 1 year ago

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Can't sign into addons.mozilla.org without enabling 2FA

Signing into addons.mozilla.org always prompts me to enable 2FA, and there is no way to progress without doing so. I am already signed into my Firefox account on the brow… (read more)

Signing into addons.mozilla.org always prompts me to enable 2FA, and there is no way to progress without doing so. I am already signed into my Firefox account on the browser itself, and I have disabled 2FA in my account settings. Signing into support.mozilla.org did not prompt me to enable 2FA.

Asked by garbagio 1 year ago

Answered by Paul 1 year ago

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Show (website Account) stored password using Windows default password or Firefox Account password

Showing stored password without any security check is vulnerable. The Master/Primary password is system is difficult to set in multiple device. Is it possible to set wi… (read more)

Showing stored password without any security check is vulnerable.

The Master/Primary password is system is difficult to set in multiple device.

Is it possible to set windows default password to show Firefox stored password, which is used all chromium based browser...?

I attach a screenshot to understand.

Asked by Ony 1 year ago

Answered by Ony 1 year ago

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Encryption: mapping between recipient and key

How can I tell thunderbird to use public key XXXfoo for email recipient address YYYbar? With thunderbird 78 it's not possible to encrypt the email for a certain recipien… (read more)

How can I tell thunderbird to use public key XXXfoo for email recipient address YYYbar?

With thunderbird 78 it's not possible to encrypt the email for a certain recipient with his public key. The public key is visible in the KeyManager. It is verified. But the recipient's address does not occur in the name of the key. Maybe this is the reason for the problem, that thunderbird 78 tells me, that there is no key available to encrypt the mail with. With enigmail, I could define a mapping gnupg key <--> recipient address. I didn't find an equivalent for that in thunderbird 78.

Asked by vinoww 1 year ago

Answered by christ1 1 year ago

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change my login to what I want, and NOT what Mozilla wants

Will YOU PLEASE STOP trying to make me use an email that you choose, and NOT what I want to use. Everytime I try to change my login, I get the message "you must use your… (read more)

Will YOU PLEASE STOP trying to make me use an email that you choose, and NOT what I want to use. Everytime I try to change my login, I get the message "you must use your primary email". To my mind the primary email is the one that was my FIRST. I am trying to. To my mind [REMOVED BY MODERATOR] is MY PRIMARY EMAIL, THIS IS THE FIRST I HAVE EVER HAD, AND I DO NOT WANT TO CHANGE IT. I WANT TO CHANGE MY EMAIL ADDRESS TO MY ORIGINAL, not the one that this website keeps trying to make me use. Can you just flaming STOP IT. I believe in the freedom of speech, and what I do on my PC is MY business not mozilla's. So if you can get yourselves sorted out, please let me know. I have just read your blurb on the RH side of this page, and the experience I have had, is a million miles away from my experience with this website. One final thing "I WILL NOT BE DICTATED TO, MY EMAIL IS UP TO ME NOT MOZILLA."

Randall

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by bugrit 1 year ago

Answered by Chris Ilias 1 year ago

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2 Step Authentication Account Issues with email that no longer exists

Hello, Since 2 step authentication has been added to the Mozilla add-on accounts, we no longer have access to this account. We have the email address and password, but c… (read more)

Hello,

Since 2 step authentication has been added to the Mozilla add-on accounts, we no longer have access to this account. We have the email address and password, but cant enter the code for the 2 step authentication as the code is sent to an email that no longer exists. We have another account that we would like to transfer an extension to from the old email account. Is there any way to access the old account or transfer the extension from the old account to the new one without having the access to emails sent to the email address of the old account?

This is important to us as the id of the extension used within the non-existent account is preventing us from loading another extension with the same id. This is to prevent us from having to rebuild our NMH software that must use the appropriate id for communication.

Any help would be appreciated.

Asked by topazsystemsinc 1 year ago

Answered by cor-el 1 year ago

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Why is Mozilla suggesting websites?

So I am not sure what this is about. I know the search bar and URL are combined no matter what at this point, but the issue is that if I type any letter; it suggests a we… (read more)

So I am not sure what this is about. I know the search bar and URL are combined no matter what at this point, but the issue is that if I type any letter; it suggests a website that I have never visited, bookmarked, searched, etc.

Please see the screen shot I have attached. In this example, I typed the letter "y", although it can be done with any other letter, and an unwarranted site will pre-populate. I am assuming this is Mozilla is promoting/sponsoring certain websites when you start typing any letter, which I don't want a part of.

It can't be DuckDuckGo causing this (the search engine of this user's choice), because changing the Firefox settings from URL to Search bar only doesn't make this issue stop. Not sure what I can do to prevent unsolicited sites from showing up when I am typing into the URL field.

To replicate, you can start typing any letter into the URL/Search bar field and the first result directly underneath is a "random" website suggestion.

This is why I assume it is coming from Mozilla (not DuckDuckGo), because before the recent updates, there was never this issue. It is great that you guys want to promote your favorite sites, but from the user's end: it is forced upon us; which is not supposed to be Firefox-like.

I don't read the blogs and articles about Mozilla's vision, so perhaps this is a new feature and it works as expected; however, there should be an opt-out so that users can just search for a website name without a favored suggestion appearing directly below.

Asked by AntidoteYYMBR 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox autofills in username and password from ME on a form designed for person attributes (not me - anybody)

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiri… (read more)

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiring a click to see) a person can be a user (rare). My username and password are auto filled in ALWAYS now for the person (even when the form is not showing). Can I just change the field names (username, password) in the jsp and have Firefox NOT fill mine in automagically? Or if not, how do I tell the browser that these are normal fields - leave them alone PLEASE (do not auto-fill)?

Asked by rholme 1 year ago

Answered by rholme 1 year ago

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Password security failure

Firefox allows the show password option in the firefox password manager This is an extremely dangerous situation as it gives someone access to all your passwords if th… (read more)

Firefox allows the show password option in the firefox password manager This is an extremely dangerous situation as it gives someone access to all your passwords if they have your windows login and your Firefox password is saved in Windows.

This means that if you save your Firefox password to Windows, and someone gets access to your PC, they can get a copy and read of all of your account names and account passwords in the Firefox password manager.

Access opporrunities for example are a technical support person working on your windows account.

A security update should change this to encrypt stired passwords and remove the show password option in the Firefox Password Manager.

Asked by richard.jewell 1 year ago

Answered by richard.jewell 1 year ago

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Thunderbird fails to connect to gmail

Thunderbird (78.11.0) reports NS_ERROR_NET_INADEQUATE_SECURITY and won't connect to gmail.com. This started this morning after the new Thunderbird update. I have filed a … (read more)

Thunderbird (78.11.0) reports NS_ERROR_NET_INADEQUATE_SECURITY and won't connect to gmail.com. This started this morning after the new Thunderbird update. I have filed a bug with Mozilla, but I'm wondering if there are solutions.

Asked by mccfrank 1 year ago

Answered by psilospiral 1 year ago

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Gmail "NS_ERROR_NET_INADEQUATE_SECURITY" on Thunderbird 78.11.0 (64-bit) on Debian 10 LXQt

Greetings Forum: After an upgrade, I noticed my Thunderbird installation on Debian 11 LXQt was no longer able to update email for any of my previously configured gmail a… (read more)

Greetings Forum:

After an upgrade, I noticed my Thunderbird installation on Debian 11 LXQt was no longer able to update email for any of my previously configured gmail accounts. Non-gmail accounts on the same TB installation are unaffected. The bottom window where I normally read emails shows:

Your connection is not secure

The website tried to negotiate an inadequate level of security.

live.thunderbird.net uses security technology that is outdated and vulnerable to attack. An attacker could easily reveal information which you thought to be safe. The website administrator will need to fix the server first before you can visit the site.

Error code: NS_ERROR_NET_INADEQUATE_SECURITY

I have not made any changes on the gmail side and I can still access the gmail account directly via WUI as well as my android app. Does anybody have any suggestions?

Asked by psilospiral 1 year ago

Answered by Matt 1 year ago

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Firefox blocking website due to PR_CONNECT_RESET_ERROR. Chrome does not have this issue. What can I do?

Hello, only Firefox is blocking this website for me. I wanted to get away from Chrome but I may have to go back if this can't be fixed. The website is https://rotary.vsgd… (read more)

Hello, only Firefox is blocking this website for me. I wanted to get away from Chrome but I may have to go back if this can't be fixed. The website is https://rotary.vsgdover.com/ How can I just add an exception to make this site load? I really don't want to go back to bloated Chrome just for one silly website.

Asked by dave258 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How can I allow pop up

I’m follow these instructions: Type about:config in the address bar Search dom.disable_open_during_load and set it to false But it’s not work I’ve use fire fox v.89.1… (read more)

I’m follow these instructions:

Type about:config in the address bar Search dom.disable_open_during_load and set it to false

But it’s not work I’ve use fire fox v.89.1.1 on Android

Asked by Pika pika 1 year ago

Answered by Paul 1 year ago

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Cannot Delete History

I went to clear my recent history, but it will not do so. Then I went to Menu, Settings, Privacy and Security, Cookies and Site Data, Clear Data. No change. I tried do a … (read more)

I went to clear my recent history, but it will not do so. Then I went to Menu, Settings, Privacy and Security, Cookies and Site Data, Clear Data. No change. I tried do a Refresh installation. No change. I exported my bookmarks to my hard drive, and uninstalled Firefox. I downloaded a fresh install of Firefox, and installed it. ALL MY BOOKMARKS AND SETTINGS ARE STILL THERE!! Still won't allow me to clear History. Whatever happened, happened less than 24 hours ago, going by the websites showing in Recent History. Can you advise me?

Asked by wanglewurzer 1 year ago

Answered by cor-el 1 year ago