All Products Support Forum

Hi,

I cannot find the way to remove the Adblock Plus extension for the life of me. It says "Can't be removed". I re-started in Safe-Mode, and it still cannot be removed. I did Firefox's "fresh re-install" thing, which is supposed to remove all extensions, and it's still there. Should I report the extension? Help.

Thanks

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the new Lockwise page shows nothing. When I look at the about:protections page, it shows that I still have 400+ logins and passwords protected. I tried to make a new profile and import backup data and Firefox still does not see the saved logins and passwords in the new profile. Any ideas on what is causing this behavior? I have so many accounts, and would like to get this functionality working again.

On certain websites that have a username and password space to fill in, I get a little drop down box that suggests my email and a couple other words i input as a username on other websites, for example I must have input my password by accident in the username space, so now it suggests my password as a username. This happens on some websites I've never even visited before and never typed anything in or tried to log into.

I opened the 'Logins and passwords' menu, and there is information saved for only 2 websites, yet when I visit other websites, I'm automatically suggested possible usernames that don't seem to be saved anywhere. I've cleared cookies and cache and its still there. How can I remove these?

The old PC which I used and uninstalled. (I also disconnected this PC at the account manager.)But others use this and install the firefox again. They didnot need to login my account. When the firefox install and login automatically. Everything of my password and bookmark have been share as well.

Somewhere, I clicked a box and I deeply regret it. Every since then every time I turn the computer off or it goes to sleep I have to login to Google and Microsoft apps. Logging in to the computer is fine, but any time I use google search I have to log into my google account. All day long I'm logging into my google account. the same with online microsoft apps; onedrive, word, onenote, etc. I used to have to log in to these things only after turning the computer off. Now it's a constant state of affairs. Help.

When I shop online on various sites, (Lowe's, Home Depot, Walmart, etc.) Amazon Assistant slides over the content suggesting a purchase on Amazon. How do I (1) stop Amazon from getting my search results and (2) halt the popups on my screen?

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's literally RIGHT NEXT TO MY COMPUTER! No path to the public internet is involved! How can I make this an exception (i.e. a "trusted site") to the certificate error blocking routine? I don't want to drop certificate checking for OUTSIDE web pages, just the one that controls my printer (the same IP address is accessible for printing and scanning, but not for editing my printer's options).

The frame for the printer's home page displays but with no data, and no data is displayed when anything is clicked. I've tried to add a screen shot but it doesn't upload.

At the top of my home page I consistently get spams to download Edge. My Firefox browser is up to date version 78.0.2. I should be able to keep my home page safe from constant spamming. I have searched numerous ways to control what I view & come empty handed. It appears Mozilla & Microsoft are in cahoots. I managed to block it with AdBlock but the update removed my block. Why do you even allow this? Your help is appreciated. Thanks

I was using an unprotected wifi for about 3 days and now I have unknown programs running and sometimes commond prompt boxes suddenly poping up and dissapearing. I'm nolonger using the computer and I'm changing all my passwords just in case. (not getting FF to remember them)

But there are unknown usernames and passwords in my synced passwords. https://support.mozilla.org/en-US/questions/930340 Does this mean the hacker has all my FF passwords and can access it anywhere and anytime if I change them is sync? Should I make a new Sync account?

I'm looking for non-social Firefox edition or version. I want to follow the latest FF updates, but without any integrated services like social spyware and any other kind of malware. Options disable / enable are not sufficient to be safe and security in Firefox is corrupted by social API.

Social services and features must be implemented only as a simple optional extensions and nothing more.

When I try to access this US military site, https://www.tricareonline.com/portal/page/portal/TricareOnline/Portal I get a warning that this site can't be trusted. I then get a notice to override Firefox if I trust the site. I get a certificate, override, and finally get the site. But this has happened a half dozen or so times, every time I try to log in to the military site. How can I log into this site without the annoying warnings?

Thanks, Donald Sullivan

A newspaper website asked if I wanted to tell them my location. Firfox popped up and asked if I wanted to automatically tell sites that ask my geographic location. I clicked and got more information. There was a section that gave instructions to permanently disable geographic location tracking. I followed the directions to disable, even though the default is no tracking. I had to type an two words with a : separating them into the address bar. This brought me to a long list of settings. I followed the directions but now it seems my location is being tracked by everyone.

How do I get back to this list of settings (which was not accessed through Options) to go back to the default?