All Products Support Forum

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

All of a sudden I'm getting the Yahoo maiil ID changed to Google Mail with out any authorisation on my part ? I know Google owns Yahoo. I use Yahoo mail all the time and Yahoo is my ID for many applications so why has this happened ? If something like this can change unknowns to me does this mean that Google has control of my MAC and FireFox and its content .??

Hi, I just moved my thunderbird (latest version for Windows XP 32-bit) from my old Windows XP PC to new Windows 10 PRO PC (Thunderbird 91.2.0 64-bit).

I moved my profile folder to new PC. All my messages were moved with no problem but had to enter all passwords as if they didn't come with my moved profile.

I'm now having problem logging in to POP3 mail servers. Every time I logged in, if I checked the box "Use Password Manager to remember this password" It showed as

> Gmail: Nothing happened. No email downloaded from server. > Outlook: the bottom status bar showed "Connect to pop-mail.outloook.com..." and stayed like that forever. No email downloaded from server.

However, if I unchecked the "Use Password Manager to remember this password" box, Thunderbird can download all my emails. But I have to enter all passwords every time if I restart Thunderbird.

What I have done but problems still persist.

> Uninstall Thunderbird and reinstall > Delete key4.db, key3.db, logins.json, cert9.db from my profile folder and restart Thunderbird > Turn off 2-step verification in gmail account and use real password instead of app password

How can I correct this? Please help. Thank you.

This may be an inexperienced "user error" but I believe that a recent update has removed "options" from the Tools menu thereby removing menu access to Password Manager.

I finally accessed the Password manager from Tools/preferences/privacy/passwords/saved passwords

While Thunderbird help continues to reference "Password Manager", I believe it was renamed "Saved Logins"

Hi. Has anyone noticed that the password you can set within the program doesn't actually do anything to stop someone from reading the e-mails? I noticed this by just clicking "x" to exit the notification of having to enter the password. After pressing "x" 3 times, it didn't ask me again and I can freely look around all the e-mails I have stored.

Is that supposed to happen? I'd rather if the password stopped anyone from being unable to read the e-mails stored. Isn't that the idea of having a password on the program?

Kind regards,

Geo

Starting Firefox( going to Google.Com ) I get either "Secure Connection Not Available" or "Google.com taking to long to load". It is an HTTPS-Only Mode Alert. If I reload the page it goes to Google.com. Also if I create a new tab it works fine. When is says it is taking to long to load it is only loading for a few seconds before I get the message. The problem is only on the initial opening of Firefox. Thanks

I was using an unprotected wifi for about 3 days and now I have unknown programs running and sometimes commond prompt boxes suddenly poping up and dissapearing. I'm nolonger using the computer and I'm changing all my passwords just in case. (not getting FF to remember them)

But there are unknown usernames and passwords in my synced passwords. https://support.mozilla.org/en-US/questions/930340 Does this mean the hacker has all my FF passwords and can access it anywhere and anytime if I change them is sync? Should I make a new Sync account?

I'm looking for non-social Firefox edition or version. I want to follow the latest FF updates, but without any integrated services like social spyware and any other kind of malware. Options disable / enable are not sufficient to be safe and security in Firefox is corrupted by social API.

Social services and features must be implemented only as a simple optional extensions and nothing more.

When I try to access this US military site, https://www.tricareonline.com/portal/page/portal/TricareOnline/Portal I get a warning that this site can't be trusted. I then get a notice to override Firefox if I trust the site. I get a certificate, override, and finally get the site. But this has happened a half dozen or so times, every time I try to log in to the military site. How can I log into this site without the annoying warnings?

Thanks, Donald Sullivan

A newspaper website asked if I wanted to tell them my location. Firfox popped up and asked if I wanted to automatically tell sites that ask my geographic location. I clicked and got more information. There was a section that gave instructions to permanently disable geographic location tracking. I followed the directions to disable, even though the default is no tracking. I had to type an two words with a : separating them into the address bar. This brought me to a long list of settings. I followed the directions but now it seems my location is being tracked by everyone.

How do I get back to this list of settings (which was not accessed through Options) to go back to the default?

I recently uninstalled then reinstalled Firefox but now am unable to use master password. The 'OK' button does not activate, will not save password.

Thank you Marilyn Brann

Hi,

I'm using firefox for several years, but recently i discovered a weird effect on one of my computers, which was consistent across many FF versions (up to the recent version 17 now). All drop down menus on facebook were not working for me. On one pc I can click on the red globe, and a menu opens - while on the other pc nothing happened. Now I was able to reproduce it.

As soon as I activate the "ask how long cookies are stored" option in the privacy settings, the drop down menus wont work/show. Choosing the default "Keep them as long as they are valid" reenables the drop down menus.

I really like the cookie storage time option so i can decide which website will remember me.

My start page was changed without my knowledge or consent. Don't know how but maybe it was the most recent Firefox upgrade. How can I prevent this? It really pisses me off.

When I click on my username that appears on the top of page, I'm getting: "Oops! We had an error. We'll get to fixing that soon. You can try refreshing the page, or head back to the Add-ons homepage."

But I still can access my account settings: https://addons.mozilla.org/en-US/firefox/users/edit and even edit them.

I am no doubt asking in the wrong place, but...I have Apache2 running on a linux locally. I believe I have set it up to support server-side includes. I have a cgi-bin perl script, hell.pl:

#!/usr/bin/perl

print "Content-type: text/html\n\n";
print "Hello, world\n";
exit;

Under Firefox, I can generate the Hello World page through the url

xxx.xxx.xxx.xxx/cgi-bin/hell.pl

where xxx.xxx... is the apache2 server address.

But if I try to do that via the html file:

<HTML>
<HEAD></HEAD>
Test:<BR>
<BODY>
<!--#include virtual=/cgi-bin/hell.pl" -->
</BODY></HTML> 

All I get is page which is blank except for the "Test:" on line 1. The apache error and access logs show no relevant problems, as if the browser treats the serverside include as a comment.

I realize that the fault no doubt lies with the apache2 configuration, but I have studied and studied... and am now clutching at straws.

Changing from AT&T to Roadrunner, says ........ Proxy Servers - A proxy server lies in between your computer and the Internet. When you request a web page or other Internet content through your computer, you connect to your proxy. The proxy then requests the web page or content you're searching for on your behalf and returns it to you. The proxy's actions are carried out automatically and are invisible to you. A proxy is useful for filtering Internet content, connecting to the Internet through firewalls, and archiving web pages for quicker retrieval by users connected to it.

Road Runner does not support the use of proxy servers, and recommends that you disable proxies through your browser.