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Can't access camera in Firefox.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings… (read more)

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Asked by Kirk Kettinger 11 months ago

Answered by Kirk Kettinger 11 months ago

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Restricted sites, sites restricted by Mozilla - what are they?

Hello What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/p… (read more)

Hello

What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Asked by BoSz Poznan 7 months ago

Last reply by Thomas 6 months ago

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Security issue with email through The Messsaging Company

Dear Sir or Madam, I have just migrated Thunderbird to my new CUBI desktop running Windows 11. I get security errors when I launch Thunderbird. My email provider The Mes… (read more)

Dear Sir or Madam,

I have just migrated Thunderbird to my new CUBI desktop running Windows 11. I get security errors when I launch Thunderbird. My email provider The Messaging Company advised me to change server settings, which are now shown in the Troubleshooting Information page as account1 (pop3) pop.themessagingco.com.au:995 SSL/TLS Normal password smtp.themessagingco.com.au:587 STARTTLS Normal password true.

On launching Thunderbird I get the message Secure connection failed live.mozillamessaging.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate has expired. Error code: <a id="errorCode" title="SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE">SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE</a>

   This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.
   If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

Or you can add an exception…

AND when I attempt to send an email I get warning that the SMTP server does not have a valid certificate. If I ask, in either case, to "Get Certificate" the response is that the site attempts to identify itself with invalid information.

I have "tried again later" over two weeks, and nothing has changed.

The Messaging Company is a fairly large email provider: it seems strange that its security is incomplete. However, I am not happy to just set an exception and over-ride these errors without doing all I can to check that there is not something screwy going on. I really value using Thunderbird, and The Messaging Company's advice that I should just use webmail is not at all satisfactory: I keep everything on my computer or backed up to a portable drive here.

Please: is there anything I can do or should know to fix this problem?

Best Regards, Margaret Mackisack

Asked by m.mackisack 1 year ago

Last reply by christ1 1 year ago

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Can't send from Comcast

I currently receive all messages sent to me including those from Comcast but I can't send messages to any email address. When I logon i get the message: Enter Credential… (read more)

I currently receive all messages sent to me including those from Comcast but I can't send messages to any email address. When I logon i get the message: Enter Credentials for my email address on imap,comcast.net. I read the document: Switch from POP to IMAP account > Create the IMAP account. I never saw the window shown on page 3 of the document. The other day I got a message that the IMAP account was already created. I then edited the my SMTP account.

Asked by jeraldasmith 1 year ago

Last reply by jeraldasmith 1 year ago

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blind copy is not working!!

When I send a message to anyone using the blind copy option, both the name and email address appears on the recipients copy of the email. This first started in December … (read more)

When I send a message to anyone using the blind copy option, both the name and email address appears on the recipients copy of the email. This first started in December ( I send Quarterly mailings to several groups.) I have used this program for last couple of years and never had this problem before. What has happened and how can I correct it.

It looks like they are being sent as a blind copy, but they arrive with the email address showing.

Asked by dickn43 9 years ago

Answered by Toad-Hall 9 years ago

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Logins and password losts

My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared… (read more)

My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared. I am looking for a procedure to recover information in corrupted profile. Can you help?

Asked by Testone99 1 year ago

Last reply by cor-el 1 year ago

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Since update: Firefox prevented this page from reloading error

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloadin… (read more)

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloading" error at the top and clicking allow does nothing. Anyone know how to get around this error? I'm not looking to totally disable the FF feature that prevents other pages from loading a different one, but just to browse the website after hitting 'allow'.

Thanks in advance.

Asked by w2dsx 1 year ago

Answered by cor-el 1 year ago

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Bookmarks are not linked in Firefox

Dear Team, When my Client device installs From Firefox 102.7.0 ESR to Firefox 128.7.0 from SCCM. (The case is First install the Version 102.7.0 then save the Bookmarks… (read more)

Dear Team,

When my Client device installs From Firefox 102.7.0 ESR to Firefox 128.7.0 from SCCM. (The case is First install the Version 102.7.0 then save the Bookmarks and then uninstall. Second Install the 128.7.0 then check the bookmarks)

user profile Bookmarks are not mapped in Firefox. When I check C:\Users\Tests\AppData\Roaming\Mozilla\Firefox\Profiles I can see the xxxx.defaultesr


I don't understand why the bookmarks are not linked in Firefox. Can you please help? I would be thankful to you if you could share me the .bat script

Thank you

Asked by Jose Jesuratnam 8 months ago

Last reply by Mike Kaply 4 months ago

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Blurred website

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox… (read more)

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox, but the result is the same. It appears clear for a moment, then blurs. No pop-ups asking to accept cookies. It works fine using Chrome. Any idea why Firefox won't display it properly? It loads the National Lottery website, so it's not about gambling sites I guess.

Asked by abnaeb 1 year ago

Answered by abnaeb 1 year ago

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private browsing: firefox stores cross site cookies

When I close a private browsing session and open it again, the given permissions for cross-site cookies are still there and Google remembers my last search results from … (read more)

When I close a private browsing session and open it again, the given permissions for cross-site cookies are still there and Google remembers my last search results from the last private session (in the suggestions below the search box)!?

Asked by mm12345 1 year ago

Last reply by mm12345 1 year ago

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Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę?

Witajcie Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki… (read more)

Witajcie

Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Asked by BoSz Poznan 7 months ago

Last reply by Jerine Akter 4 months ago

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Cox email security update has Thunderbird looking for a certificate it can't find. How do I solve this?

Cox recently required security changes. After I walked through the steps, the last thing was suppose to be a pop up window asking for my password. This never happened. … (read more)

Cox recently required security changes. After I walked through the steps, the last thing was suppose to be a pop up window asking for my password. This never happened. Now when I try to download messages I get this. Cox support says thunderbird is the problem and directed me here.

Asked by jgautreau 7 years ago

Last reply by Matt 7 years ago

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Unable to delete cookies/cache due to gray button

Cannot delete cookies nor cache due to a grayish button. First it works fine, after a few hours, buttons are gray. Also sync seems not to work anymore when this happens.… (read more)

Cannot delete cookies nor cache due to a grayish button. First it works fine, after a few hours, buttons are gray.

Also sync seems not to work anymore when this happens.

Asked by Your_mother 1 year ago

Last reply by Edwin Laurie (De) 1 year ago

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HTTPS-Only Mode seems to be permanently selected

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode'… (read more)

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

Asked by baritone2 2 years ago

Answered by MarkRH 2 years ago

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passwords are lost!

Hi I am using Mozilla more than 10 years. today Ive noticed that all of a sudden my saved passwords are extremely low and all of them are gone! how can I find them back?… (read more)

Hi

I am using Mozilla more than 10 years. today Ive noticed that all of a sudden my saved passwords are extremely low and all of them are gone! how can I find them back? what happened to them?

Asked by Mohammad 1 year ago

Last reply by Mohammad 1 year ago

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Account SMTP authentication method

From Sept-16-2024 Microsoft will deprecate Normal Password and require OAuth2 authentication on its email accounts accessed from Thunderbird and other clients. I'm tryin… (read more)

From Sept-16-2024 Microsoft will deprecate Normal Password and require OAuth2 authentication on its email accounts accessed from Thunderbird and other clients.

I'm trying to convert my hotmail accounts on Thunderbird to OAuth2 authentication.

Server Settings Authentication can be set to OAuth2 because OAuth2 is an option in that menu.

But SMTP Server Authentication cannot be set to OAuth2 because OAuth2 is not an option in that menu.

Both Connection Security methods ( Inbound and SMTP ), are set to STARTTLS.

See screenshots, thank you.

Asked by Foxtrot7 1 year ago

Answered by Foxtrot7 1 year ago

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Viewing passwords in password manager

I really didn't want to make an account and synchronise.... I only use the passwords on this machine. But I do need to view them all in. So, set that all up, synchronise… (read more)

I really didn't want to make an account and synchronise.... I only use the passwords on this machine. But I do need to view them all in.

So, set that all up, synchronised...even rebooted. But still can not see my passwords? I'm logged into several sites...auto logged in every time. Just that I have forgotten what some of them are....Firefox knows? But still won't let me see or download them.

I also can't seem to find my logins.json file...but it must be somewhere as firefox has remembered all the passwords!

says 'No synchronised logins found.'

I'm also on linux here if that matters. Seems to be a bug or i'm not doing that I do need to do?

Asked by jakemaverick 1 year ago

Last reply by jakemaverick 1 year ago

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How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 3 years ago

Answered by user228126785451001171488420526897964190555 3 years ago

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Thunderbird password reset how

I turned in my laptop for a new one and I did not double check what my password in Thunderbird was so now I cannot download thunderbird to my new laptop I can get email o… (read more)

I turned in my laptop for a new one and I did not double check what my password in Thunderbird was so now I cannot download thunderbird to my new laptop I can get email on my phone is there a way to click something to send a reset link to my email so they know its me wanting to reset password as the instructions I found just don't seem to work I guess I shall continue reading and trying at some point when Im not so frustrated that I have not succeeded Thank You All for trying as a last thought Thunderbird should have a link to click forgot password like others do with security questions or something to verify us or an email to us as we all have our phones I just wanted this on my laptop again

Asked by edgex1217 2 years ago

Last reply by david 1 year ago