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How to stop prompts for location permission when turned off by admin?

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system … (read more)

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system settings".

The problem that location has been turned off by admin on this computer. How can I stop these continual prompts from Firefox? I have checked the box in Settings to block location requests from new websites but am still getting the prompts.

Thank you.

Asked by cdeland 12 months ago

Answered by cor-el 12 months ago

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Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (read more)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Asked by kashishjaggi16 1 year ago

Answered by cor-el 1 year ago

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Massive memory usage

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even… (read more)

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Asked by Ray P 9 months ago

Answered by Ray P 9 months ago

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Did Not Connect: Potential Security Issue (SEC_ERROR_UNKNOWN_ISSUER)

Hi I have a problem with the configuration of my Firefox. (I hope it is not something more serious like a malware or a security break) Firefox version 124.0 (64bit) Os: … (read more)

Hi I have a problem with the configuration of my Firefox. (I hope it is not something more serious like a malware or a security break)

Firefox version 124.0 (64bit) Os: Windows 10 Pro (64bit) 10.0.19045 Build 19045

Step to reproduce

  1. 1. I go to: https://wwws.tesoro.es/index.aspx (website of the Spanish gov)
  2. 2. I click on the link: Cl@ve in the center of the page (that should bring me to https://pasarela.clave.gob.es/Proxy2/ServiceProvider)
  3. 3. I receive an error page "Did Not Connect: Potential Security Issue" "SEC_ERROR_UNKNOWN_ISSUER" (see the attached screenshot)

Things I tried

  • I followed the same steps on Chrome on the same machine

The website works

  • I followed the same steps on the same Firefox in Incognito mode on the same machine

The website DOESN'T work

  • I followed the same steps on a completely new Firefox profile on the same machine

The website DOESN'T work

  • I followed the same steps on Firefox on a different machine (same Firefox version, windows 11)

The website works

Asked by wheaterbelfanti.ulf.b1.40.2 1 year ago

Answered by cor-el 1 year ago

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suspicious email from breach-alerts@mozilla.com

I got an email supposedly from breach-alerts@mozilla.com that claims there are currently 3 data breaches and has this link to resolve: https://blrv1ly5.r.us-west-2.awstra… (read more)

Asked by MikeZZ 7 months ago

Answered by James 7 months ago

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Peer’s Certificate has been revoked.

I encounter this message "Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE" when connecting to "Site A" using Firefox version 122.0 (64), my… (read more)

I encounter this message "Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE" when connecting to "Site A" using Firefox version 122.0 (64), my primary browser. I have successfully connected to "Site A" using Firefox in the recent past.

I can connect to "Site A" without errors using my backup browser, MS Edge Version 121.0.2277.83 (Official build) (64-bit).

This seem to be a Firefox related problem.

Help

Asked by JIML 1 year ago

Answered by JIML 1 year ago

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How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 3 years ago

Answered by user228126785451001171488420526897964190555 3 years ago

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I can't set up Thunderbird to cope with 'modern authentication' on my Hotmail account, using a local Windows account on Windows 10

I use Thunderbird 115.12.2 (64-bit) with Hotmail, using a local account on Windows 10. Microsoft is introducing 'modern authentication' on Hotmail, and I want to be read… (read more)

I use Thunderbird 115.12.2 (64-bit) with Hotmail, using a local account on Windows 10. Microsoft is introducing 'modern authentication' on Hotmail, and I want to be ready for this, but I cannot follow the guidance at https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

If I try to alter my existing Thunderbird Account Settings for my Hotmail account, the authentication method for Outgoing Server (SMTP) is shown as Normal Password but there is no option to change it to OAuth2. If I delete and recreate my Hotmail account in Thunderbird, I get an error message from Microsoft saying that I cannot log in because my browser is not set to allow cookies -- even though I believe I have set both Thunderbird and Firefox (my default browser) to allow cookies.

Asked by d_drysdale 1 year ago

Answered by KT 1 year ago

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Embedded YouTube & VPN

Hi, Recently, I have noticed that when using Firefox, if I try to view an embedded YouTube video on sites that I visit regularly, instead of the embedded video playing, … (read more)

Hi,

Recently, I have noticed that when using Firefox, if I try to view an embedded YouTube video on sites that I visit regularly, instead of the embedded video playing, I now get a message on the video window that says, "Sign-in to confirm you are not a Bot. However, there is no option to 'sign-in', so I am not able to view the video. (screenshot attached)''

I did a little testing and discovered 2 things which I thought were noteworthy:

1) If I turned-off my VPN (Norton), then the embedded video plays in Firefox without any issues.

2) If I access the same site within the Chrome browser then the embedded video play regardless of whether I have the VPN service On or Off.

Strange, but true !!

I cannot find any Firefox Settings that address this issue.

Any clues?

Thanks.

Asked by Austin McNally 1 year ago

Answered by Austin McNally 1 year ago

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Thunderbird log in

Up until today I was happily inputting my password to get into Thunderbird. Today I find that it fails. What has happened for that to be the case?

Asked by Alan Green 1 year ago

Answered by Alan Green 1 year ago

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How to Block Unwanted Notifications

Hi, I accidentally allowed notifications (while using Firefox) from a particular web site only to find out that now I get numerous notifications regarding phony virus ale… (read more)

Hi, I accidentally allowed notifications (while using Firefox) from a particular web site only to find out that now I get numerous notifications regarding phony virus alerts, etc. I am unable to block the notifications.

I searched the web for how to block a notification from a web site, but have not come up with any solutions.

In particular, I went to about:preferences > Privacy & Security > Permissions > Notifications. The web site is set to Block, but still the unwanted notifications continue. Perhaps the notifications are coming from a different web site that seems to be hidden?

I also quit Firefox and restarted Firefox, but the notifications continue. I also restarted my Macbook Pro, but that didn’t help either.

Here is the link I originally clicked on, but I obviously wouldn’t want anyone to click on it:

https://duckduckgo.com/?q=!ducky+trialjuries&ia=web

I would be so grateful if anyone has a solution!

Asked by wsr429 2 years ago

Answered by wsr429 2 years ago

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Oauth2 authentication failing on Thunderbird

Hello, I have been using Thunderbird for years to collect all emails in one place with out issue. In the last few days authentication has started failing. It started on … (read more)

Hello,

I have been using Thunderbird for years to collect all emails in one place with out issue. In the last few days authentication has started failing. It started on one gmail account prompting for a password. When I enter the password it is rejected. A second GMail account is now doing the same and one of my Yahoo accounts is now doing it too.

I can still access the accounts on my phone using Oauth2.

Nothing I have tried fixes it. I am in danger of losing access to all my of my email accounts on windows.

What is going wrong?

Asked by GrumpyMonkey 1 year ago

Answered by GrumpyMonkey 1 year ago

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S/MIME Digital Signature Is Not Valid, but can decrypt and sometimes encrypt...

In addendum to the below: I am now up to TB v 121.0.1 and still have this issue of untrusted S/MIME signatures from DoD sources. As I also have a DoD email, I can send … (read more)

In addendum to the below: I am now up to TB v 121.0.1 and still have this issue of untrusted S/MIME signatures from DoD sources. As I also have a DoD email, I can send myself test messages. If I send an unencrypted message from my DoD email in reply to to an S/MIME signed message from TB, I get the behavior described below in the original post, where my DoD S/MIME signature is not valid. If I reply to the same signed TB email with an encrypted message from my DoD email, TB decrypts the message but still says my signature is not valid. However, the "invalid" message is slightly different with an additional clue - the message states that "This message includes a digital signature, but the signature is invalid. The message was signed using an encryption strength that this version of your software does not support." See snips 4 (error)+ 5 (successful decryption) below. Is it possible that the newer signature certificates from DoD use an encryption strength that cannot be decrypted by TB, yet the message encryption works? Another clue is that it appears I can send encrypted emails to some DoD recipients (but not all) even if their signature is invalid.

Original Post: I have received a signed email from a DoD sender in TB v115.5.1. The S/MIME icon states the Digital Signature is Not Valid (png below), consequently, the cert was not imported into the TB Certificate Manager. I have updated the DoD Root Certificates, and ensured that the most commonly used DoD Root certs and Email certs have trust settings that identify web sites and mail users (add'l png examples). I cannot examine the cert I received in TB, although I seem to recall I could by clicking on the icon in earlier versions of TB.

How can I: 1) Identify the certificate authorities for the invalid cert to ensure they are trusted? 2) Examine and import the certificate from the user? This is not unique to a single user, it happens with DoD emails whose certs were not already in my Certificate Manager, and the organization I commonly communicate with is changing everyone's email, so everyone is getting new certs. This prevents me from sending encrypted emails to the recipients.

Asked by BarnRat1 1 year ago

Answered by BarnRat1 1 year ago

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OAUTH2 works for SMTP Hotmail but won't connect to Imap-Mail server. MSFT says must fix by 9/16. Urgent!

Microsoft sent email last night announcing the end of "Normal Password" for Hotmail, and warning that Hotmail would REQUIRE "modern authrentication" beginning 9/16. I ha… (read more)

Microsoft sent email last night announcing the end of "Normal Password" for Hotmail, and warning that Hotmail would REQUIRE "modern authrentication" beginning 9/16. I have personal desktop subscription to Microsoft 365. I have set Microsoft account to 2FA and checked in Tbird that cookies are enabled.

I have spent hours and days trying & failing. With server imap-mail.outlook.com using OAUTH2, Thunderbird won't sync and shows message saying that server doesn't support the authentication protocol please enter another one. With 2FA still turned on and using Normal Password setting and entering an App Password from Microsoft, the Imap connection is fine about 85% of the time, needing re-entry of the App password about once a day or so (usually requires several tries until App Password gets accepted.)

The 0AUTH2 fails with Norton Smart Firewall turned Off or Turned On-makes no difference.

(Sending email with Outlook and 0AUTH2 DOES work okay.)

I've also tried Imap connection with a different server: Outlook.office365.com, using 0AUTH2.

In this case, Tbird shows me a Timeout error and never makes an Imap connection to the server.  

I've been limping along with the app password, and "normal password" authentication, but now Microsoft announces they will stop accepting connections that are not 0Auth2 ("modern authentication") from Tbird or any other software after 9/16. The clock is ticking. I've tried every remedy I've seen online from Tbird or from Microsoft. Nothing has yet allowed a QAUTH connection for Tbird to a hotmail IMAP server. Please help! !

Asked by Kenmp 1 year ago

Answered by christ1 1 year ago

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Where is the setting for security.tls.version.min in Firefox Android 120.0?

Background: I regularly work with old modem/router at my work sites. I usually use Firefox on PC to access the management page. Sometimes, I like to check by the sites w… (read more)

Background:

I regularly work with old modem/router at my work sites. I usually use Firefox on PC to access the management page. Sometimes, I like to check by the sites with only my phones, to mess with the configs in the modem.

I cannot access the local IP address (https://192.168.10.1/) because of the TLS requirement is too high (SSL/TLS 1.3). I need to lower the TLS version inabout:config to 1.1. I couldn't access the about:config on Firefox Android.

I have tapped 5 times on the Firefox logo to enable to Debug page, but changing TLS requirement is NOT there.

Question: Where is the setting for security.tls.version.min in Firefox Android 120.0?

Asked by ame_yuuki 1 year ago

Answered by Paul 1 year ago

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How to setup ESNI in Firefox 91 on Windows

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screen… (read more)

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screenshot below) Secure DNS, check DNSSEC, check TLS 1.3 check Enrypted SNI, fail In Firefox i tried doing exactly what the person did in the video but i dont have the settings he is showing in about:config Why is that? (Below you can see the screenshot, those settings are missing from about:config)

So my question reamins simple, how can i enable Enrypted SNI in Firefox?

Asked by SuMo Bot 4 years ago

Answered by cor-el 4 years ago

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Can't access camera in Firefox.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings… (read more)

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Asked by Kirk Kettinger 11 months ago

Answered by Kirk Kettinger 11 months ago

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Firefox History Set to "Always Use Private Browsing Mode" but "Recently Closed Tabs" Still Appear in History

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Rec… (read more)

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Recently Closed Tabs' shows a history of the websites I've visited. How do I disable this feature?

Asked by Nat 2 years ago

Answered by zeroknight 2 years ago