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Cannot add secondary email to Firefox account

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: "Secondary email must be different than your acc… (read more)

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: "Secondary email must be different than your account email" I'm not typing the same main email address, I'm actually trying to type another one. The only possible reason that comes to my mind is that the address I want to add is already used as a secondary address for another Firefox account (namely, the one I use at work). I don't know if it makes sense, but it's the only possible situation this address is to be already found. Any ideas why this happens and how to fix it? Thanks in advance.

Asked by campagnaro.marco.1 1 day ago

Why don`t full clear Cached Web Content

Data don`t change after press CLEAR button, why? Don`t change after restart Firefox? (clear on exit - set) Cached Web Content (481 KB) Will require websites to reload ima… (read more)

Data don`t change after press CLEAR button, why? Don`t change after restart Firefox? (clear on exit - set)

Cached Web Content (481 KB) Will require websites to reload images and data

Asked by haritonuy 1 day ago

Cloudflare Teams Root certificate

Hi everyoune, I'm trying to use Cloudflare for Teams but I need to add a root certificate. Everythink works great with Chrome but I know that Firefox uses a different ce… (read more)

Hi everyoune, I'm trying to use Cloudflare for Teams but I need to add a root certificate. Everythink works great with Chrome but I know that Firefox uses a different certificate repository. How can I add the root certificate to Firefox? Thanks

Asked by Riccardo 1 week ago

Last reply by Riccardo 2 days ago

Primary Password Pop-up

Hi. Finally got round to asking this question. How can I be certain the Pop-up for my Primary Password is from Firefox and NOT a 'fake', pop-up (or some such) displayed b… (read more)

Hi. Finally got round to asking this question.

How can I be certain the Pop-up for my Primary Password is from Firefox and NOT a 'fake', pop-up (or some such) displayed by a malicious web-site?

TIA Mike

Asked by MikeSW17 2 weeks ago

Last reply by mozilla.org14 2 days ago

Can I view when an autofill address was made?

I recently was looking through my autofill addresses when I noticed a name that should not be there. Someone I do not know in some state that I do not live in. I quickly … (read more)

I recently was looking through my autofill addresses when I noticed a name that should not be there. Someone I do not know in some state that I do not live in. I quickly changed my firefox password and various passwords that may have been compromised.

My question is, how worried should I be? How did they get my password or access to a PC with my account active on it. Then why would they be so daft to save their name and address as the autofill?

Is there any way I can check when it was made or pass this on to Mozilla support?

Asked by Joe 2 days ago

restrict extension access permissions by url

if an extension requires an 'Access your data for all websites' permission then firefox requires me to choose either allow this extension to steal all my sensitive data, … (read more)

if an extension requires an 'Access your data for all websites' permission then firefox requires me to choose either allow this extension to steal all my sensitive data, or not to use the extension at all.

for such cases, chrome allows me to choose when and where i prefer to allow the extension to see these data and when and where to restrict it from accessing them: Site access Allow this extension to read and change all your data on websites you visit:

  • On click
  • On specific sites
  • On all sites

does firefox allow this somehow? i'd prefer to have an option to restrict such access in some cases by clicking the extension button, in some - by white or black listing specific sites (mostly whitelisting), and for some cases - do not restrict.

Asked by musilla 2 days ago

  • Solved

Security concerns

How and why did Facebook install a tab on my personal Royal bank account page? I am a little frustrated as to how this could happen, it only happens with the the Royal ba… (read more)

How and why did Facebook install a tab on my personal Royal bank account page? I am a little frustrated as to how this could happen, it only happens with the the Royal bank !

Asked by Tom 4 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 2 days ago

Can't sign out!

Hello, I noticed this issue on some online stores recently. The don't have a sign out button anywhere. I tried to clear cache and cookies but nothing worked. I had to del… (read more)

Hello,

I noticed this issue on some online stores recently. The don't have a sign out button anywhere. I tried to clear cache and cookies but nothing worked. I had to delete the FF app and reinstall it. User names and password are not saved. Even on websites I'm not even registered, after clearing the cookies and cache and reopen the browser, the items in my cart are still there.

Asked by go12 3 days ago

Last reply by Seburo 2 days ago

Exceptions for the HTTPS-only mode?

Moin, I activated the HTTPS-only mode as I used the "https everywhere" plugin so far. But, in a very special network segment for radio amateurs, the 44-network (ampr.org)… (read more)

Moin, I activated the HTTPS-only mode as I used the "https everywhere" plugin so far.

But, in a very special network segment for radio amateurs, the 44-network (ampr.org) encryption is not allowed. So is there a way to configure the HTTPS-only mode in a way to say ".... but not for 44.0.0.0/8?

i prefer one configuration than constantly clicking the "continue to http site" button for the next few years.

Thanks in advanced

Asked by michael.renner@gmx.de 3 days ago

Last reply by cor-el 2 days ago

Address bar background has orange stripes with a robot icon

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of… (read more)

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.

Please refer to the attached image. Thank you,

Asked by SurlynSalsa 1 month ago

Last reply by Ronnieb1129 2 days ago

Privacy password, accounts, mails

Hello everyone, First of all: Thanks for the great work that you do. I was once told that there are no stupid questions, but this one might be the exception. Nevertheles… (read more)

Hello everyone,

First of all: Thanks for the great work that you do.

I was once told that there are no stupid questions, but this one might be the exception. Nevertheless I'll ask it:

1. If I use thunderbird with an existing account like hotmail or gmail I need to enter my account credentials in order to establish a connection to gmail, hotmail etc. I read that those credentials are saved in my profile. Is this profile saved only locally or do I transmit my credentials (password etc.) to a server of Mozilla? Short: Do you guys have access to my passwords? (I really hope not or only in an ecrypted form)

2. My mails are saved on your servers, even if only temporarily. So are your server encrypted?

I know that it is not polite to ask to many questions if someone is doing something for free, but this is really decisive for me when it comes to the question of using thunderbird or not... I hope u understand.

Thanks and best regards Claudio

Asked by VersuchCl00 3 days ago

Last reply by sfhowes 2 days ago

Can't access NBT bank website

Why do I get this message when I try to go to NBT Banks website: The page isn’t redirecting properly An error occurred during a connection to nbtbank.com. This problem… (read more)

Why do I get this message when I try to go to NBT Banks website: The page isn’t redirecting properly

An error occurred during a connection to nbtbank.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I only get this on my laptop, my desktop works fine. The settings on both browsers are set the same.

Asked by rwparker53 3 days ago

Last reply by FredMcD 2 days ago

Emails from my credit card provider are marked as ***INFECTED***

The credit card provider says it isn't their fault, and I think it started happening when I changed email host. I have included the From address in my Address Book, but i… (read more)

The credit card provider says it isn't their fault, and I think it started happening when I changed email host. I have included the From address in my Address Book, but it still happens. What else can I do?

Asked by maurice12 1 week ago

Last reply by maurice12 3 days ago

How do I remove Google Talk completely?

I don't mind having a chat feature in Thunderbird, but due to my deeply ingrained hatred towards Google, I want Gtalk completely gone from my Linux PC. It's obsolete anyw… (read more)

I don't mind having a chat feature in Thunderbird, but due to my deeply ingrained hatred towards Google, I want Gtalk completely gone from my Linux PC. It's obsolete anyway. How do I remove it from Chat on Thunderbird? Is it integrated into the Thunderbird deb package, or some sort of plugin or separate package? I don't mind losing the entire chat feature, since I don't use it anyway.

Asked by djavo_nemirni 3 days ago

Last reply by djavo_nemirni 3 days ago

Thunderbird 78.10.1 broke IMAP send connection with TLS issue

I am occasionally using an e-mail server with out of date TLS settings. Unfortunately, there is no work around for one particular job that I have to do. When I first was… (read more)

I am occasionally using an e-mail server with out of date TLS settings. Unfortunately, there is no work around for one particular job that I have to do.

When I first was updated to version 78, I got the error described in the string, "can not send mail after update ver78...." I updated my TLS settings as follows: security.tls.version.min = 1 security.tls.version.enable-deprecated = true

And everything seemed to work. However, today, I can no longer send e-mails with that server. It appears that another update broke things again.

I am currently running 78.10.1 on Windows 10. I can receive e-mail, no problem. With the bad server, a test message appears to be sent and gets put in the sent messages folder but doesn't show up in my inbox on another account. I'm not sure of the date but it appears that a message I sent on April 28 worked.

I'm filing a bug report

Asked by Heavymetalguy 5 days ago

Last reply by christ1 3 days ago

Confirm security exception doesn't confirm, keeps popping up

Hi, I have 2 webmail accounts configured to thunderbird in a similar manner. 1 account works fine but the other keeps popping up 'confirm security exception ' msgs when i… (read more)

Hi, I have 2 webmail accounts configured to thunderbird in a similar manner.

1 account works fine but the other keeps popping up 'confirm security exception ' msgs when i try to download mails. once i confirm, nothing happens and so i click 'get messages' again and again the confirm... will pop up.

frustrated.

what am i doing wrong? how can i fix it. Ive checked setting for both accounts and they are almost identical except for the email addresses , pw etc

Asked by kabir1 4 days ago

Last reply by christ1 3 days ago

  • Solved

Cannot chance password or generate recovery key

I wanted to change the password of my Firefox account and also generate a recovery key, but whenever I try it says "invalid password". The old password is correct, though… (read more)

I wanted to change the password of my Firefox account and also generate a recovery key, but whenever I try it says "invalid password". The old password is correct, though, as I can use it to log into my account. I've tried multiple times on two computers and checked and re-checked the password, but the error message keeps appearing.

Asked by eleni205 4 days ago

Answered by cor-el 3 days ago