All Products Support Forum

Hi, Before Firefox's Version 125.0.1 (64-bit) latest update I could download any file from my safe office environment, behind firewalls, VPN, ... Now despite of unchecking the "Block dangerous downloads" I'm still unable to download files. I have Windows 10 on my laptop.

Here are the steps: Click on a file, Save "File not downloaded. Potential security risk." Click on the message - Allow download The result is a file with content "HTTP Status 405 – Method Not Allowed".

Please help me to work the downloading again. I am aware of the safety but I want to switch off this feature.

Thanks in advance for help, Tibor

Windows 10 22H2, Thunderbird 115.5

Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening for about six to eight months.

I have searched for solutions and have tried deleting the pkcs11.txt and secmod.db files but the problem reoccurs. There is no rhyme or reason as to how often this happens. If I new where the passwords were stored, I could copy the good password file back into the thunderbird directory.

Any suggestions would be greatly appreciated.

Thanks.

I'm pretty sure Firefox behavior on redirects used to present an option to "allow for this site." But if it did, that is now gone. There is only "allow." It allows once, and the next time you visit the same site, you have to allow again. And again. And again. Since one of these sites is the enrollment management system for my college, something I access literally hundreds of times each semester, this is fantastically annoying. I know how to turn off redirection altogether, but that seems like a blunderbuss solution. Most of the time, I like that warning. I just want to allow exceptions. Is there any way to do this?

Hello! I noticed FireFox Android now reports my real OS version but FireFox Android has auto spoofed the useragent OS version from version 122? The install was via apk through Aurora app store if that makes any difference. I would like to fix this if its an error, if the spoof has been disabled then it will obviously remain. Thanks in advance!

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple! In other words, I have Mozilla Firefox installed on a physical device, which HAPPENS to be a desktop computer, not a mobile phone, etc. In other words, it stays here. So why do alllllll the sites act as though I am literally 930 miles...from my actual, physical location! I have NO VPN running...none. Unfortunately, Firefox is using Google location services, WHICH IS THE PROBLEM. I just installed Firefox, instead of Chrome, to solve that problem. I guess THAT was a stupid move, Firefox is worse!

There needs to be a manner in which the USER can INPUT THEIR LOCATION. I'm not trying to "trick" anyone...I'm actually trying to give people ACCURATE INFORMATION which apparently is beyond the capabilities of the internet, to provide.

I'm trying to configure my router and the instructions tell me to go to https://192.168.1.1. But the security settings will not allow me to get to that (local network) IP address, and ther.is no option to bypass the warning

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes Firefox is still holding onto my browsing history.

Hello, In the last couple of weeks, messages are not displaying as they did. So for example, I received screenshots of an airline trip I'm doing, but the message contained the following: [A screenshot of a computer Description automatically generated] Inbound Another example is receiving an email from a bank. Instead of showing the embedded link, it displayed as html. So, I can't read what was sent. Or it's hard to pick out the link.

I've gone to privacy and controls, but I can't find where I need to change this. Please help.

Hi! I am trying to have a biometric authorization with touch ID on Mac, and it says on the website that the option should pop up when i go to the password settings, but it doesn't, and I don't know how to do it otherwise, or if I should use an extension for example. I find this feature very useful to keep my infos private! Thank you in advance and have a good day!

I'm having trouble with my Thunderbird password. I have 2 emails with identical settings and passwords. One works fine. The other's asking me for my password. When I enter what I knew for certain was the password I get the message, "Login to server imap.comcast.net with username weissfamily@comcast.net failed." I successfully changed the password still get the same error message. Also I get a Thunderbird popup that says, "Alert from account weissfamily@comcast.net: 1014." This is all above my pay grade. Need assistance. TIA. Tim Weiss

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning.

I am quite happy that although the SSL might not be current that the website is safe for me to go there. How do I stop this annoying feature from activating?

Firefox for android is asking for a pin but I am sure I have never created a pin for Firefox and it does not accept an empty. It also does not appear to have aplace for pin creation. I found a support notr that talked about windows credentials, but I am currently on android and my main computer is Linux. How do I find out what pin it wants?