Showing questions tagged: Show all questions
  • Solved

Local domain brings up search results

When entering a local domain in the URL bar Firefox sends the request to a search engine instead of the DNS server. How can I stop this behaviour and switch back to how i… (read more)

When entering a local domain in the URL bar Firefox sends the request to a search engine instead of the DNS server. How can I stop this behaviour and switch back to how it was before?

Asked by menext 5 months ago

Answered by menext 5 months ago

  • Solved

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (read more)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Asked by jkl123 3 months ago

Answered by Chris 3 months ago

Android firefox suggestion/ auto-complete cannot delete history

I used a particular website for a while and deleted it from my history problem is the website is still stuck on Firefox suggest/auto-complete. I've deleted all my history… (read more)

I used a particular website for a while and deleted it from my history problem is the website is still stuck on Firefox suggest/auto-complete. I've deleted all my history,cache, cookies and cleared data on the app settings. No, it's not a bookmark and whats worse is that it appears on the desktop version as well even though I've wiped it there as well with 'forget this site' option. I've also re-installed the app and reinstalled the keyboard I'm using after clearing data as well but nothing it's still suggested.

Keep in mind its not in any of history searches just suggestion/auto-complete. I'm trying not to disable the feature but I feel like its either that or move to another browser.

Asked by Nomadtre 2 months ago

Ancestry

Not sure what happened with my last update installation but I use Ancestry to do my family tree. It will load to the main page but will not let me get my dna matches. P… (read more)

Not sure what happened with my last update installation but I use Ancestry to do my family tree. It will load to the main page but will not let me get my dna matches. Please help.

Asked by queentatonka 3 weeks ago

Last reply by peaceluv77 2 weeks ago

FORGOT PASSWORD

I CAN'T LOCATE MY PASSWORD TO LOG IN. NO MATTER WHAT I DO IT ASKS FOR MY PASSWORD. I COMPLETELY UNINSTALLED THUNDERBIRD EMAIL AND DOWNLOADED IT AGAIN. FIRST THING ASK IS … (read more)

I CAN'T LOCATE MY PASSWORD TO LOG IN. NO MATTER WHAT I DO IT ASKS FOR MY PASSWORD. I COMPLETELY UNINSTALLED THUNDERBIRD EMAIL AND DOWNLOADED IT AGAIN. FIRST THING ASK IS ENTER YOU PASSWORD....WHAT GIVES THANKS RON

Asked by ITISRON 5 months ago

Last reply by david 5 months ago

Password recovery from Thunderbird

Hi! The problem is that I lost my password to Gmail account. I'm only able to get access to it via Thunderbird since it nicely stores the passwords. Earlier I used to rec… (read more)

Hi! The problem is that I lost my password to Gmail account. I'm only able to get access to it via Thunderbird since it nicely stores the passwords. Earlier I used to recover passwords simply by asking Thunderbird to show me my password. But now I see something encoded there and it completely doesn't look like my password. Probably thats because Gmail migrated to Oauth2 authorization and Thunderbird made its adjustments accordingly. Is there still any possibility to recover my original password from Thunderbird. I'm afraid of uncertain experiments because I can completely loose that account which is very old and valuable to me. I've tryed to recover my password via google but it doesn't work since I hadn't provided any additional recovery information to Gmail. My bad. Thank you!

Asked by dgolev22 5 months ago

Last reply by david 5 months ago

Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (read more)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 5 months ago

Last reply by Dropa 5 months ago

importing passwords firefox 105.0.1

Hello, I was having problems with one of my passwords not updating correctly in firefox 105.0.1 I exported all of the passwords into a csv file and then followed the … (read more)

Hello,

 I was having problems with one of my passwords not updating correctly in firefox 105.0.1   I exported all of the passwords into a csv file and then followed the steps outlined here in the forum to turn on import passwords from a file.  Then while trying to fix the password problem I removed all passwords/ids.  I clicked on the import from a file, selected the file I exported to but nothing happens.. No passwords, no id's. I thought maybe I wouldn't see it in the about:logins screen, so  I tested out three different sites from the export file and no luck on anything.  I was expecting a box to pop up telling me the import was successful or if I was sure I wanted to import all of these passwords but nothing, so even though I get the drop down to import I can't.  Has anyone experienced this problem before or any solutions.  

Thanks in advance

Asked by mlorkowski 5 months ago

Last reply by cor-el 5 months ago

password

I use thunderbird for many years. My email address there: boris@furlender.com, but now I am using a different computer in a different place and I do not have access to my… (read more)

I use thunderbird for many years. My email address there: boris@furlender.com, but now I am using a different computer in a different place and I do not have access to my old computer. I download thunderbird, but forget my password. My tools and options in my new installed thunderbird do not allow me to retrieve my password. Please help me!

Asked by borisfurl 5 months ago

Last reply by david 5 months ago

  • Solved

Two-factor authentication does not work with the Yubico Authenticator Android app for generating 6 digital temporary codes for login.

Hello. I wanted to secure my Firefox account and add two factor authentication. But two-factor authentication does not work with the Yubico Authenticator Android app for… (read more)

Hello. I wanted to secure my Firefox account and add two factor authentication.

But two-factor authentication does not work with the Yubico Authenticator Android app for generating the 6 digital temporary codes for logging in that I use.

When I add a firefox account to my Yubico Authenticator application for Android and generate a 6-digit code, when I want to add it and confirm it on the firefox settings page - it does not work and the code entered is unrecognizable. This is why I am unable to finish adding two factor authentication.

Can you check it and update and support the Yubico Authenticator application from Android?

Regards.

Asked by RemixPL1994 5 months ago

Answered by cor-el 4 months ago

2FA - 2 Factor Authentication - Cannot set up because old phone was never disabled before being wiped

The issue I am having is that I wiped my old iPhone before disabling two factor authentication. I am not able to login because Firefox wants a code from my old device. … (read more)

The issue I am having is that I wiped my old iPhone before disabling two factor authentication. I am not able to login because Firefox wants a code from my old device.

Please advise.

"If you have two-factor authentication (2FA) setup on your account and need to migrate to a new device or phone, here are steps you can take to ensure that you don’t get locked out of your account. Step one: Disable two-step authentication"

   "Go to https://accounts.firefox.com/settings (you may need to log in).
   Enter the authentication code from your authentication application.
   After login, under Security next to the Two-step authentication click Disable.
   Click Disable on the confirmation".

Asked by randy545 5 months ago

Last reply by cor-el 5 months ago

  • Solved

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 4 months ago

Answered by MarkWithC 4 months ago

I'm Getting "Use your Google Account to Sign in to..."

I've been getting a PopUp recently (upper right corner below bookmarks toolbar) titled "Sign in with Google" saying "Use your Google Account to Sign in to...". I've foll… (read more)

I've been getting a PopUp recently (upper right corner below bookmarks toolbar) titled "Sign in with Google" saying "Use your Google Account to Sign in to...". I've followed the instructions on the internet to access my Google account and turn off this security setting (Google Account sign-in prompts) and it still appears. This does not happen on other chromium browsers I regularly use.

Why does Firefox keep displaying this PopUp, and more importantly, how can I suppress this annoyance?

Thanks,

Firefox v107.0 (64-bit) - up to date Windows 10 Pro (fully updated) Running NordVPN.

Asked by Bill 3 months ago

Last reply by Bill 3 months ago

Changing SMTP authentication to OAuth2

I am on Thunderbird 102.5.0 (32-bit) The authentication of my University of Glasgow e-mail account has to be change to OAuth2. I have tried to do so but there is a proble… (read more)

I am on Thunderbird 102.5.0 (32-bit) The authentication of my University of Glasgow e-mail account has to be change to OAuth2. I have tried to do so but there is a problem. When I try to change the Outgoing Server (SMPT) from Normal Password to OAuth2, the drop menu does NOT contain the option 'OAuth2'. The 'OAuth2' option is available in the Security Settings Authentication method drop menu.

I have made the recommended checks on cookies and java script etc. They are set as instructed.

Asked by p.h.law 3 months ago

Last reply by playful1510 2 days ago

Spams

Hello. How can I delete spams but keep the spam email addresses active? Once I delete the spams, the old spam addresses send me again new spams. Now I have 3000 spams and… (read more)

Hello. How can I delete spams but keep the spam email addresses active? Once I delete the spams, the old spam addresses send me again new spams. Now I have 3000 spams and I not delete it because all this comes again. Vasilis

Asked by kostasb33 3 months ago

Last reply by gp 3 months ago

  • Solved

Unseperate regular browsing and private browsing.

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were priv… (read more)

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were private browsing; it blended in.

In a recent update, Mozilla did something unthinkable and made private browsing an isolated instance from Firefox. This, of course, results in a purple flare in the taskbar in front of the entire world that you are private browsing.

I don't understand who thought this was a good idea. I want to know how to undo this horrible change.

See the screenshot where you can't see any information on all my open Firefox windows, except for my private browsing window.

Asked by M_Negev 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Gmail OAuth authentication fails

Hi, Everything has been working for several years, up until November 4th (about a month ago). Since November 4th, every time I navigate to any of my Gmail folders in Thu… (read more)

Hi,

Everything has been working for several years, up until November 4th (about a month ago). Since November 4th, every time I navigate to any of my Gmail folders in Thunderbird, I get the Thunderbird browser popup for authenticating to Google, I log in, select "Allow", and then get an error from the Thunderbird app (not the Thunderbird browser), "Authentication failure while connecting to server imap.gmail.com". (Screenshot attached).

I've followed everything in this article:

https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20

Namely: In Thunderbird: confirmed cookies enabled, confirmed no entries for cookies or saved passwords, confirmed Javascript enabled, confirmed IMAP OAuth selected In Gmail: confirmed IMAP is enabled, confirmed Thunderbird has been granted account access

I've also cleared Thunderbird's disk cache, and Thunderbird's web history ("Everything").

Any ideas? Thanks!

Dan

Asked by danorner 3 months ago

Last reply by christ1 3 months ago

Firefox 108 update changed my default search engine

With the update from 107.1 to 108.0 my default search engine was reset from DuckDuckGo to Google. This happened several times before, about once a year. Extremely annoyin… (read more)

With the update from 107.1 to 108.0 my default search engine was reset from DuckDuckGo to Google. This happened several times before, about once a year. Extremely annoying. I'm using the only browser not based on chromium for a reason.

Is this due to some agreement between Google and Mozilla?

I really wish I could pay directly for a browser. I'm using it 8-10 hrs each day.

Asked by YeOldNerd 3 months ago

Last reply by cor-el 3 months ago