I received an email from my email people at mail.com saying thunderbird will soon be unable to receive emails, here is the gist of the email. I'd appreciate some advice … (read more)
I received an email from my email people at mail.com saying thunderbird will soon be unable to receive emails, here is the gist of the email. I'd appreciate some advice on what to do, I have looked in the settings and am unsure what to do.
We are contacting you because one or more of your devices or programs uses the TLS 1.0 and/or TLS 1.1 encryption protocols to connect to our mail.com email servers, or is using an unencrypted connection. This involves either access via SMTP (sending emails) or retrieval via POP3/IMAP (receiving emails).
Unfortunately, the TLS 1.0 and TLS 1.1 encryption protocols are outdated and no longer meet current security standards. To protect your email communications, soon we will no longer allow access to our mail.com servers with these outdated protocols. Unencrypted access will also no longer be possible.
What does this mean for you?
After the protocols have been deactivated, the transfer of emails between your affected device or program and our mail.com servers will no longer work; i.e. no emails will be transmitted to or from your mail.com email account using TLS 1.0 and TLS 1.1. Furthermore, unencrypted SMTP/IMAP/POP3 connections will no longer function. In other words, as of Oct. 5, 2022, it will only be possible to connect if TLS 1.2 or TLS 1.3 encryption is in place.
The following devices or programs may be affected:
- Third-party email programs such as Outlook, Thunderbird or pre-installed apps in which you have set up your mail.com email account.