All Products Support Forum

Settings/Privacy & Security/History

When I set "Firefox will use Custom Settings for History" to "Firefox will never remember history" Firefox does not save that setting, and reverts to Custom Settings after restart. The 'Always use Private Mode' is checked. When I check Cookies & Site Data it shows I'm using cookie space even though every window has been opened in Private mode.

I tried this on a new Firefox install after deleting the ~.mozilla, ~Library/Mozilla, and ~Library/Application Support/Mozilla directories. No extensions or themes were installed.

Firefox 112.0.2 (64bit) MacOS Ventura 13.3.1

Hi,

Is there any reason firefox would flag an mp4 file legitimately?

• The file extension and file type are absolutely mp4.
• There seem to be no mp4 related zero days.

Does Firefox perhaps just treat all downloads from suspicious domains as malware? Is there a zero day I missed? Is this based on some missing metadata on the file or something?

Thanks for any advice you can give here, I'm scared.

Hi Support team,

I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app.

Can you please explain/guide me how to find this code or the app I need to use.

Thank you for your time.

os = ubuntu 22.04 - 5.19.0-42-generic Mozilla Firefox 103.0.1 I am attempting to connect to a proxy that does not require a username and password, yet moz-proxy is continually asking for one. If I put any input in the prompts, it goes away, but if the machine is rebooted, the prompts begin again. How do I permanently stop firefox from asking for the username and password?

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking online, it was suggested that I look in the privacy and security settings. But I don't see anything there about unblocking specific sites. Perhaps coincidentally, I recently reloaded a newer version of McAfee onto my laptop, so wonder if there could be some interaction going on with that.

I would appreciate any suggestions you can provide. Thanks!

Mark Kersten

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian

I have Firefox 115.1.0esr on Windows 7 desk top PC. When I try to log in to my Comcast Xfinity online account they say my browser certificate is invalid and I can't log in. Any suggestions? Thanks

Lost Thunderbird password. I wish to reset the pwd and I can generate a new strong password. I can find no specific support material directing me explicitly to do this. I would appreciate explicit instructions for this purpose.

Adam Warren, [removed email and phone#'s from public support forum]

I'm using Thunderbird 115.02.0 on Ubuntu 22.04.03. I upgraded from Thunderbird 102 which had been working with Gmail. I have yet to be able to connect the newer version to Gmail. In attempt to connect to Gmail I shortened the password and deleted the old version from the Thunderbird password manager. After shutting down Thunderbird and rebooting the OS, the Gmail account still exists in Thunderbird and no password is in the password manager but when selecting the Gmail inbox I get the permission screen from Google NOT the login screen. Of course I get the "Authentication failure while connecting to server imap.gmail.com" from Thunderbird after select Allow. It appears the Gmail password is saved somewhere. How do I reset it? Thanks for your time,

hi

As title，it's unable to remove check mark in use of primary password. and not able to disable the primary password. could you please help it out? thanks.

I don't know if this is a system wide iOS issue or something specific to Firefox, but I'm not able to disable link preview when long pressing a link. I was able to disable it in Safari which also disabled it in iMessage, but link previews are still showing up in Firefox and Firefox Focus. It's very surprising for a browser focused on privacy and security. I should not have to make a connection to another server in order to see the URL behind a link. Automatically downloading from an unknown URL opens my device up to zero day exploits and privacy violations. Does anyone know how to disable this completely or submit a bug report to Firefox?

/edit: moved thread from (desktop) Firefox to Firefox for iOS section.

I'm getting daily warning notifications from Mcafee about some virus. Don't even have Mcafee. When I go to Settings -> Privacy & Security -> Notifications, there is no Settings button to modify push notifications.

I'm having issues with my server connection for Thunderbird. I have several email accounts tied to it but only 1 email account is not working properly. I'm able to log in but then shortly I get an error message that it can't connect to the server. The stored password is correct although at one point when I checked there were random letters/numbers in the password field and I changed it back to the former password.

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the Work container. I would also like to edit the list without needing to manually visit each site.

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.

Please refer to the attached image. Thank you,

I read your thread on connection issues with Spectrum. The only way I was able to send outgoing mail is by using "insecure password". (incoming works fine with recommended settings.) Is this a problem?