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  • Solved

Firefox block autoplay not working, preferences are showing "Block Audio and Video"

Hi there! I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video." If I go to twitter.com or elsewhere … (read more)

Hi there!

I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video."

If I go to twitter.com or elsewhere Firefox will show that auto play is disabled, but videos will autoplay with no audio. I would just like to get this feature working as autoplaying videos are incredibly annoying!

Thanks for any help!

Firefox 72.0.1

Asked by GuyManSir657438 5 months ago

Answered by cor-el 5 months ago

how to undo a super user root to my phone

I have been fighting this for almost five yrs and now today my phone is rooted but not fully which would be good but super user rooted to him. On my behalf which isn't m… (read more)

I have been fighting this for almost five yrs and now today my phone is rooted but not fully which would be good but super user rooted to him. On my behalf which isn't much I've come along way. I cannot prove who the person is even tho I00% know. Without proof you have nothing. I am just computer smart like that. I have to say I have come to love all this from reading and learning all I was aloud to have. If its blocked then how can u learn right. Anyways I will never stop my new found love and hate if software. Haha. I truly have found what I like and maybe have a career in this crazy world of technology. This is the strangest comment I know but to my new found tech peeps. Today is the first day of a brand new life for me and without my husband who just didn't know when to stop. The cards where called I wasn't bluffing. To not being hacked or controlled anymore. To my freedom.

Asked by Heather 3 months ago

Last reply by cor-el 3 months ago

  • Solved

Why isn't DuckDuckGo, Startpage, Searx, etc. Default search engine?

Hello SUMO Team! I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manua… (read more)

Hello SUMO Team!

  I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manually add Startpage and others... 

 It just hurts me how a privacy browser has the Google search engine as default after all, most people come to Firefox for privacy and Google is the opposite. Maybe one of the developers can change that?

Thank you so much for trying to help me and Stay Safe!

Asked by Tommy 3 weeks ago

Answered by McCoy 3 weeks ago

Wrong age on form

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing. … (read more)

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing.

Asked by ron_c1 1 week ago

Last reply by philipp 6 days ago

Account Password Reset - email not rendering

Hi. I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as H… (read more)

Hi.

I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as HTML; the email just presents as plain text. So, I cannot see the password reset link.

I saw a 'hack' that suggested copying and pasting the email text into Notepad and save as a *.eml file but Notepad doesn't have the *.eml option. I'm on Windows 10.

Any ideas how to resolve this issue.

Many thanks.

Asked by fencote 1 week ago

Last reply by Wesley Branton 6 days ago

  • Solved

MFA on Mobile number

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not… (read more)

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not that efficient. how can I do that?

Thanks, Gaurav

Asked by gaurav.sharma1274 1 week ago

Answered by Wesley Branton 5 days ago

  • Locked

IGNORE - ALREADY POSTED QUESTION - Firefox Password reset email not in HMTL format

Hi. I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as H… (read more)

Hi.

I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as HTML; the email just presents as plain text. So, I cannot see the password reset link.

I saw a 'hack' that suggested copying and pasting the email text into Notepad and save as a *.eml file but Notepad doesn't have the *.eml option. I'm on Windows 10.

Any ideas how to resolve this issue.

Many thanks.

Asked by fencote 6 days ago

Is This Part of FireFox Off Limits?

Today, I somewhat accidentally accessed a part of FireFox that I suspect is off limits to non-members. STEPS I pressed and held cmd-option keys then hit the i key. … (read more)

Today, I somewhat accidentally accessed a part of FireFox that I suspect is off limits to non-members.

STEPS

  1. I pressed and held cmd-option keys then hit the i key.
  2. Tapped the Network tab
  3. Refreshed the page
  4. These messages came up. I am not sure, but I suspect these links are off limits to non-members (to see the image I made , you have to click the link).

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-06-27-12-42-27-182be0.png


5. clicked the link indicated which exposed the following restricted information. I suspect it is some form of computer code.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-06-27-12-44-37-c81e72.png

6. When this material appeared, I immediately unplugged my computer, to avoid detection by the authorities.

I repeated the steps, but took a few seconds to capture screen images so I could post them here.

I understand security practices might dictate that you share no knowledge on this topic, but if you can safely and legally explain in terms my child would understand, what I found hiding on my computer, I would be much obliged.

Asked by firefox195 6 days ago

Last reply by jscher2000 6 days ago

I DO NOT LIVE IN USA !!

For weeks now I have had repeated problems in signing in to Gmail and Firefox Browser. I am continually being asked to identify myself and to change passwords etc. At th… (read more)

For weeks now I have had repeated problems in signing in to Gmail and Firefox Browser. I am continually being asked to identify myself and to change passwords etc. At the root of the problem appears to be thzt Google or Firefox has decided that I live in USA. I have never even visited USA. I have lived in FRANCE some 25 years. But, someone has decided otherwise and I suspect it is someone with a VPN who keeps changing his address. There is possibly a fault with the latest version of Google which over-writes the French telephone dial code (0033) with a code from USA. My IP address is also changed to a US number. The last time I did a trace I arrived at gchao.com in Florence , Colorado. (23.249.172.213).

I have tried three times to bring this problem to Google but I never receive an answer.

I have three levels of anti-malware in use. The problem appears to principally relate to an HP portable running Windows 10. VIZ ---

Firefox on Windows 10 United States (estimated) IP address: 104.243.212.135 09:16:46 (CDT) Sunday, 28 Jun 2020

I cannot spend the rest of my life changing passwords. Can you plrease help me.


[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by poplars07 5 days ago

Last reply by FredMcD 5 days ago

Privat bleiben

Ich bin ganz schön erschrocken, wie ich ausspioniert werden könnte, oder getrackt oder wie auch immer. Gibt es eine Generaleinstellung in Ff um dies zu unterbinden? Diese… (read more)

Ich bin ganz schön erschrocken, wie ich ausspioniert werden könnte, oder getrackt oder wie auch immer. Gibt es eine Generaleinstellung in Ff um dies zu unterbinden? Diese Frage kommt von Peter

Asked by expert.info 5 days ago

Last reply by McCoy 5 days ago

Firefox prevented this page from loading in this way because the page has a content security policy that disallows it

When I go to www.yellowstone.net and try to look at the live stream of Old Faithful I get this message "Firefox prevented this page from loading in this way because the p… (read more)

When I go to www.yellowstone.net and try to look at the live stream of Old Faithful I get this message "Firefox prevented this page from loading in this way because the page has a content security policy that disallows it" This just started happening as I was able to view this site lats week. What do I need to do to be able to fix this issue.

Asked by ecunnar 5 days ago

Logging into Apple Forum with FF logi and password

FF 77.01 and previous versions login and password that are saved does not work correctly. When trying to login to Apple forum it will show a login name which does not sho… (read more)

FF 77.01 and previous versions login and password that are saved does not work correctly. When trying to login to Apple forum it will show a login name which does not show in FF "logins and password" or I have to type the whole login name before the password is recognized. The problem is it is not consistant when logging into Apple forum I may click on the login and it works or I click on login and have to enter my logiin acount. Another problem is I click on the login name and it shows 2 login names one correct the other doesn't exist in the "loging and password" field.

Why does this occur?

Asked by Mace2 5 days ago

Last reply by Mace2 2 days ago

Can you program that sign in is within Mozilla Thunderbird mail, because I erase cookies, sign in is becoming a problem

Can you please program that sign in is stored within "Mozilla Thunderbird mail", not on a cookie, because I erase cookies every day, sign in to the "Mozilla Thunderbird m… (read more)

Can you please program that sign in is stored within "Mozilla Thunderbird mail", not on a cookie, because I erase cookies every day, sign in to the "Mozilla Thunderbird mail", Windows 10 version, is becoming a problem. Of course I can solve this problem by signing in new every day, and the next day, and the next day, but, as mentioned, this kind of sign in can be a headache, especially with a really good password.

Asked by Dara_Koper 5 days ago

Last reply by Toad-Hall 4 days ago

Clearing Cookies and Site Data: There are always a few kilobytes of data when I open the browser

Hi, Why a few kilobytes of Cookies and Site Data are always left uncleared? I clear them manually and I close the browser, but I still find them next time I launch Firefo… (read more)

Hi,

Why a few kilobytes of Cookies and Site Data are always left uncleared?

I clear them manually and I close the browser, but I still find them next time I launch Firefox ...


My settings are towards complete deletion of cookies and site data when Firefox is closed:

1. I have set Custom protection with blocking of All third-party cookies 'In all windows'. Please see 'Additional Screenshot.png'.

2. I manually Clear Data before closing the browser.

3. I still find a few kilobytes of data the next time I launch a fresh Firefox. Please see 'Main Screenshot.png'.


Thank you!

Asked by under.skies 5 days ago

Last reply by ARMAN KHAN 3 days ago

Logins and Passwords not filling in

I have saved many logins and passwords in the password manager. When I open a page which needs these details, they never auto fill. I have checked that all necessary opti… (read more)

I have saved many logins and passwords in the password manager. When I open a page which needs these details, they never auto fill. I have checked that all necessary options are checked. I'm baffled as to what I should try next.

Thanks for any help you can offer.

Steve Andrews

Asked by sandrews9009 4 days ago

Last reply by cor-el 4 days ago