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Stay logged in?

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'… (read more)

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'd been logged into. This was not an issue with previous versions of the browser, and old forum posts on the subject don't seem to contain correct, up-to-date information. Is there some setting I'm missing, that I need to update?

Asked by baphijmm 1 year ago

Answered by Terry 1 year ago

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Webpage missing content when opened in Firefox

Hi, I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly display… (read more)

Hi,

I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displayed in the Chrome Browser (Screenshots attached).

I have navigated to "Settings/Privacy & Security", scrolled down to "Permissions" and can confirm that the "Block pop-up windows" option is NOT enabled.

I am obviously missing a setting somewhere, can anyone advise?

Thanks

Asked by Matrix 1 year ago

Answered by cor-el 1 year ago

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permissions.default.geo 0 and 1 and 2

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn. I went went back to about:config and marked "onl… (read more)

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn.

I went went back to about:config and marked "only show modified preferences" -> to my surprise not only "geo.enabled 1" was displayed but also "permissions.default.geo 2" (though I never touched that one - so I thought they must be linked somehow)

I was curious and reverted "permissions.default.geo" back to default -> now it is set to "0" -> but "geo.enable" is still on "false" (so I am not sure anymore if they are really linked together - which doesnt make sense to me)

Now I don't know if I should leave "permissions.default.geo" on "2" how I found it, or on "0" which is the default. That's why I come here to ask:

==> What are the three states of "permissions.default.geo [0/1/2]" doing and how is it interacting with "geo.enable"?

Asked by Mark 1 year ago

Answered by cor-el 1 year ago

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Disconnection from my mozilla account everytime I load utube

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went ba… (read more)

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went back to utube and locked out again. I am running a full system scan just in case.

Image of account button.

Asked by ardy01 7 months ago

Answered by cor-el 7 months ago

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Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (read more)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 1 year ago

Answered by Terry 1 year ago

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Issue connecting a Gmail account with OAuth2 (win10)

I want to connect one of my Gmail account using OAuth2 and I face a blank page after accessing the Google connection page and entering my email address. It only happens o… (read more)

I want to connect one of my Gmail account using OAuth2 and I face a blank page after accessing the Google connection page and entering my email address. It only happens on this account.

I have no issues to connect other Gmail accounts, and I tested 4 of them. Is there a way to know where does the issue come from and/or how to solve this? I already applied everything advised in https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20, to no avail.

Asked by L 1 year ago

Answered by L 1 year ago

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firefox is storing my bank account number

Hi, when I log into my bank I give my account number and then a password. I have told firefox not to remember my password but it is remembering the bank account number wh… (read more)

Hi, when I log into my bank I give my account number and then a password. I have told firefox not to remember my password but it is remembering the bank account number which automatically pops up when I am on the banks log in page. How do I stop this? Also when I signed up for this firefox help it asked for an email address and all my email addresses poped up for me to chose from. I didn't like this either. Appreciate any help. If these features can't be turned off whats the last version I can use that won't do this? cheers Neil

Asked by ihatespam666 1 year ago

Answered by Balázs Meskó 1 year ago

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Walmart forces me to sign in.

I have an account at Walmart.com. After the last time I placed an order, something changed. Now, just for simply going to their online site to browse, the page immediatel… (read more)

I have an account at Walmart.com. After the last time I placed an order, something changed. Now, just for simply going to their online site to browse, the page immediately rolls over to a login page. I cannot access the site simply to shop at all, without Walmart forcing me to sign in. This is annoying enough that I am considering canceling my Walmart account and shopping with other retailers. There is plenty of competition out there. This does not happen (as far as I know) with Chrome or edge, the browsers that do not prefer to use.

Asked by wpreames 1 year ago

Answered by wpreames 1 year ago

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Preventing Google from accessing home IP address

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address? Q2: Can I block my IP address from Amazon, Goo… (read more)

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address?

Q2: Can I block my IP address from Amazon, Google and other shareware/spyware garbage AND still access and use the internet?

At the bottom of a Google search result page I can read the city I live in based on my IP address. I would rather not have this shared as I search for products in different stores. I am signed into Google.

When I ran the "Privacy tab" in Firefox the Google search results still showed the city I live in.

I use a VPN, three security extensions("No-Script, Privacy-Badger & FaceBook Container) and Mozilla Firefox set at the "Strict" Browser Privacy level.

Thank you for reviewing these questions, Oliver

Asked by eternalbeach 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used… (read more)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 1 year ago

Answered by n.terseleer.lillo 1 year ago

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Browsing history not clearing

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes… (read more)

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes Firefox is still holding onto my browsing history.

Asked by firefox2653 8 months ago

Answered by zeroknight 8 months ago

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Firefox very buggy!!!

My Firefox has gotten so buggy lately I can't use it. I'm writing from Edge. THere are numerous issues. The sign in process got messed up a couple months ago. IT asks… (read more)

My Firefox has gotten so buggy lately I can't use it. I'm writing from Edge. THere are numerous issues. The sign in process got messed up a couple months ago. IT asks for email address, then doesn't provide password screen option, takes forever to send email, and then sometimes repeats itself. Tabs crash and clicks fail to work randomly. Out of desperation I reset my Firefox password and that seemed to help temporarily, but not enough. So what's happened and how to fix??? Thanks.

Asked by dbissett 7 months ago

Answered by cor-el 7 months ago

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Authentication issues after gmail password change

Hello, I'm afraid TB stopped working after I changed my gmail password. Whenever it tries to connect to the imap server, I get the oauth login prompt, fill out the passwo… (read more)

Hello, I'm afraid TB stopped working after I changed my gmail password. Whenever it tries to connect to the imap server, I get the oauth login prompt, fill out the password, confirm that I want to allow TB to access my gmail account, but after that, I just get the "Authentication failure while connecting to server imap.gmail.com."

I have OAuth2 set as the authentication method, I have cleared the saved passwords, updated TB, manually deleted obsolete files in the profile folder and basically tried every advice I could find, to no avail.

All worked well before the password change (the big end-of-may less secure app business did not affect me).

Currently, I have removed all my gmail accounts from TB and am trying to add them again. One of my gmail account uses 2FA, in this case, I also tried to use the app password. The other gmail account does not use 2FA, so I just used the regular password. In either case, I get the popup asking me to allow TB to access my mails, which I provide, but end up with "Unable to log in at server" message.

Any help would be greatly appreciated.

Asked by mahana21 2 years ago

Answered by christ1 1 year ago

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suggestion for master password

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that … (read more)

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Asked by mcrick07-firefox 2 years ago

Answered by mcrick07-firefox 2 years ago

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Profiles and Rally

So I wanted to join Rally, but I am concerned about granting access to my passwords and logins to the Rally clients. If I create a new profile and sign in with my only Fi… (read more)

So I wanted to join Rally, but I am concerned about granting access to my passwords and logins to the Rally clients. If I create a new profile and sign in with my only Firefox account will Rally clients have access to my passwords and logins from other profiles?

Thx.

Asked by JB 2 years ago

Answered by JB 2 years ago

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Unknown identity / Add security exception rule/ during login to my email @t-online.de with Thunderbird Version 102.6.1

Dear Thunderbird Help Team, since 3rd January 2023 I get a warning message from Thunderbird during login to my @t-online.de each time I try to read my mails. I am using… (read more)

Dear Thunderbird Help Team,

since 3rd January 2023 I get a warning message from Thunderbird during login to my @t-online.de each time I try to read my mails.

I am using Thunderbird 102.6.1 (64) On Windows 10 Home PC with latest Edition Windows 10 Home Version 22H2 Installiert am ‎13.‎04.‎2022 Betriebssystembuild 19045.2486 Leistung Windows Feature Experience Pack 120.2212.4190.0

Please see the attached warning message (in German). In my translation of the warning says: "Add security exception rule.... The certificate is not trusted because it has not been verified to have been issued by a trusted authority using a secure signature..."

If I view into the certificate I read the following, see screenshot attached.

I now would not like to accept the security exception permanently. I think this is best practice not to accept such a exception?

Dear help community, do you have any help to fix this issue please? Kind regards

Asked by N7 1 year ago

Answered by christ1 1 year ago

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Private windows: what happens if Firefox crashes?

Hello, I have two questions about private windows. First, on the Home tab it says: "Firefox clears your search and browsing history when you close all private windows" … (read more)

Hello, I have two questions about private windows.

First, on the Home tab it says: "Firefox clears your search and browsing history when you close all private windows"

but what happens if Firefox crashes during a private window session? Will some remnants of your activity remain in some files, as Firefox did not have the chance to clear data as it normally would when closed gracefully?

Second question, when in private mode, does Firefox write data to either favicons.sqlite or places.sqlite (even if only temporarily)?

Thanks.

Asked by TechHorse 1 year ago

Answered by cor-el 1 year ago