All Products Support Forum

Hello!

So a while back I deleted (shift-delete or ctrl-delete, whichever it is) an auto-complete address from preferences. Turns out I kinda need it back and I shouldn't have deleted it... Is there a way to get that address back into the auto-complete list? I've tried adding it as a bookmark, but that didn't seem to help. Ideas? Or is it gone forever..

Thanks! J

I have trouble logging into Yahoo email using Firefox, since the last update. It gives error message that site cannot be reached. I can go into settings, Privacy and clear data and then it logs in just fine, but to do this EVERY time I try to log in is a real PITA. Does not happen on other browsers.

Doing a flight search on the Easyjet airline website brings up this message.

You don't have permission to access "http://www.easyjet.com/en/buy/flights?" on this server. Reference #18.a2051702.1680270222.a72aa67

How do I give permission to allow the search to go ahead? It's pretty annoying to come out of Firefox and use Safari where this doesn't happen. Thanks

Hail all:

I have my settings set to "absolute" Strict. this option greys out to add exceptions. But it blocks sometimes safe sites as well.

How can I run strict, and still be able to add certain websites, thus overcome the greyed out Add Exception Button?

Thank you.

My husband sent his laptop back to the vendor to be repaired. It was returned to him fixed, and he can access all his items, EXCEPT, his Thunderbird email is asking for his password. If he cannot recall what it is, is there a way to recover it? He has access to his email via our Internet Service Provider by logging onto their website. Is it possible for Mozilla Thunderbird to send him a reset password email he can access that way? HELP!

I am trying to sign/encrypt email using Thunderbird 102.9.0 on RHEL 8.7 with a USB IdenTrust ECA. I am able to use the same ECA on Windows with Outlook and the ActivClient middleware.

In the "S/MIME Security Devices" window I have a security device "p11-kit-proxy" which shows my ECA as "ActivIdentity Activkey_Sim [CCID Bulk Interface] 00 00". I am able to "Log In" to the device.

Under "Manage S/MIME Certificates" I am able to view the two certificates from the ECA. Both have my correct email address under "Subject Alt Names". One has "Key Usages" listed as Key Encipherment and E-mail Protection. The other lists Digital Signature, Non-Repudiation, Client Authentication, E-mail Protection, Smartcard Login.

The problem occurs when I try to Select the S/MIME Personal certificate for digital signing or encryption. When I click either of those buttons I get the following error: "Certificate Manager can't locate a valid certificate that can be used to digitally sign your messages with an address of <my email address>."

It seems like the ECA certs should be available to select since Thunderbird can log into the device and view them. I've run out of ideas on how to troubleshoot this.

I leave the country for several months a year to a country that is not supported for credit card autofill, and it doesn't work while I am there. However, once I return to the U.S. the autofill menu has disappeared from the Privacy & Security Tab, so I am unable to turn autofill back on. In the past I have had to uninstall/reinstall Firefox to make credit card autofill work -- until I leave the country again. Surely I am not the only user that has had this problem and having to uninstall/reinstall is a pain that users shouldn't have. Isn't there a better way to turn this function on and off?

Hello All, I work hard to eliminate Windows Event errors but EV 1155 Firefox Browser agent error is persistent after some reboots

I applied all the privacy and security options in the FF menu but still get the errors. I then followed the attached link to disable the browser agent which worked.

What concerns me is even after using FF Privacy & Security settings, the Browser agent startup task was still present under Mozilla in Task manager. Why is this, shouldn't the task be deleted after changing privacy settings?

I've followed all the steps in the following links and it should now be gone even after FF Updates since I changed policy settings.

https://techdows.com/2020/04/what-is-firefox-default-browser-agent-and-how-to-disable-it.html

We have configured security.default_personal_cert: Select Automatically.

I am trying to find a way to configure it in a granular way. Autoload the certificate when url matches example.com

why when I try to open my Facebook , always ask code in a strange email (not mine) that make me unable to regain my Facebook account which is stored in Firefox (Dr_elzanfaly@hotmail.com ) Mohammad Alzanfaly

Hello. Recently, it is in the Firefox browser that logins (nicknames) disappear from all pages. From inbox, facebook and others. Previously, if any nickname disappeared, then if you entered it again, it was saved. I'm not talking here about saving the auto-completion of the nickname and password. Only about the nickname (login). I don't want to save passwords on all pages. On google chrome everithing it's ok. Nicknames not disappeared. Only nicknames (logins) are stored there. Until recently, firefox was also preserved. Please fix this issue. I am already tired of writing all the nicknames every time. Again, again and again.

Usually Firefox keep the login info for almost all sites that we need to login! I have a site that i have to login periodically and it requires 3 fields to login! A user name A subscription key (password) and a third which is my VAT number! My Vat number i remember it and that's not a problem! But the other 2 fields i would like Firefox to remember them! I manually registered a login entry for that site but firefox gives me nothing when i enter the site? Any ideas why and how can i solve this problem? Thank you!

I am trying to find my saved passwords, for Google but they aren't showing up in the saved password list. They are somewhere. If I open Gmail, I go straight in without any asking for a password. Same thing with Youtube. Open it up and I'm already logged in. I even purchased something in Youtube without needing any password verification.

But the passwords/usernames are not appearing in the firefox list of saved logins. It just isn't there. Are they saved somewhere else? Or is there a special setting for looking at all login information?

I really REALLY don't want to reset my password yet again and have to change them all across a dozen different devices in three different physical locations.

Where are the google/youtube/google play passwords saved in Firefox? Because they are not under the general list.

I cannot enter the second email address because it keeps telling that that address already exists, yet the settings page says that there is none. and no one has answered any of these postings. so what's the point of all this nonsense? this is pitiful.You guys badmouth chrome yet I've never had a problem like this with them. I'm not going to hold my breath waiting for a reply.

I set a primary password but I found I can just press cancel button and then go to my gmail and open it without any prompt to enter password first.

If my PC is stolen then any one can press cancel and open my email and other loged in sites

Here is the error I have been receiving for 2 days and cannot get to my medical health website!

Secure Connection Failed

An error occurred during a connection to www.firsthealthmychart.org. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Is it FireFox, my NordVPN or PCMATIC that still lets me get thru to my normal websites as well as viewing other websites... OR is something that EPIC (the writers of the MYCHART) for FirstHealth.org and www.firsthealthmychart.org? Can anyone help? This is the ONLY website that will not work for 2 days so far.

I am hosting a test website on a test domain which does not support HTTPS. In Chrome/Chromium, it is possible to forcefully "trust" an insecure (HTTP) domain name and temporarily allow it access to webcam, microphone, etc. It does not appear to be possible in Firefox. I've searched the about:config and even tried editing the configuration files directly to try and whitelist my test domain. I am not able to setup SSL or TLS on the server it is hosted on, and I need to be able to access the page on other devices. It does seem to allowlist "localhost" since I guess it's trusted by default. If there is any way to temporarily or permanently allowlist an HTTP website, I will be able to use my website on Firefox instead of Chromium, which would be much preferred.