Showing questions tagged: Show all questions
  • Archived

Firefix automatically reverting back to NON incognito

I ALWAYS use FF in incognito mode. I do not ever switch to non incognito. However, after closing FF (iphone14 pro max, all fully updated) for a couple of hours, when I op… (read more)

I ALWAYS use FF in incognito mode. I do not ever switch to non incognito. However, after closing FF (iphone14 pro max, all fully updated) for a couple of hours, when I open, it’s magically back on NONincognito mode.

Also, when in incognito mode, FF still keeps cookies after I have deleted them and cleared caches.

Asked by gatehealing 1 year ago

Last reply by gatehealing 1 year ago

  • Archived

app not opening in private mode automatically anymore

hi i use the ios firefox app on iphone 13 ios 16.5.1 the firefox app used to open automatically where it was left off for example if i had closed it while in view mode … (read more)

hi

i use the ios firefox app on iphone 13 ios 16.5.1

the firefox app used to open automatically where it was left off for example if i had closed it while in view mode of all the private tabs and reopend it would still be there in private mode with all tabs in view.

it no longer does this instead it always opens on the standard browsing mode. it also only opens links from other apps in standard browsing mode too now when i open them in the app.

i noticed this start happening maybe a few weeks ago not sure exactly when. i dont think it was a change in my settings because i searched them all for something like this and recall it always being the previous way where it would stay in private mode after being closed.

does anyone know how to fix this or experienced the same?

thanks

Asked by max122020 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Stop closing my tabs

I updated the iOS app today and it closed all my tabs in private browsing mode and will not keep any open. It also will not default to private browsing anymore even if I … (read more)

I updated the iOS app today and it closed all my tabs in private browsing mode and will not keep any open. It also will not default to private browsing anymore even if I open a link from a private window. The help pages list settings that do not exist. Please advise

Asked by sparklyshuichi42 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Private tabs keep closing on iOS browser

I usuallg keep a few tabs open in private browsing but now it seems they’re closing automatically when I come back from regular browsing. The settings/privacy/close priva… (read more)

I usuallg keep a few tabs open in private browsing but now it seems they’re closing automatically when I come back from regular browsing. The settings/privacy/close private tabs doesn’t seem to exist in the setttings any longer. Did it move? Am I missing something? Reopening private tabs again and again sort of may push me out of Firefox on iOS altogether.

Asked by Tod Wohlfarth 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox for iPad v127 keeps closing all private tabs

Firefox will close my private browsing tabs after inactive for a couple hours. I do not see any setting section for controlling when Firefox closes or doesn’t close priva… (read more)

Firefox will close my private browsing tabs after inactive for a couple hours. I do not see any setting section for controlling when Firefox closes or doesn’t close private browsing tabs. Just started happening bout a day or 2 ago.

Asked by ninkyou 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Close Private tabs

Close Private Tabs option has stopped working since update, Firefox keeps reloading private tabs every time I open the browser. Even after removing and reinstalling the a… (read more)

Close Private Tabs option has stopped working since update, Firefox keeps reloading private tabs every time I open the browser. Even after removing and reinstalling the app

Asked by inertia_555 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox keeps auto logging me out of sites when I close the app!

Recently Firefox has started to automatically log me out of the sites that I regularly visit on the iOs version of the browser. I then have to keep logging back in each t… (read more)

Recently Firefox has started to automatically log me out of the sites that I regularly visit on the iOs version of the browser. I then have to keep logging back in each time I visit the sites. It's also incredibly finicky in the fact that sometimes I will be logged into one site, but not another, as if it's slowly deleting the history/logins or temporarily remembering certain sites before forgetting them again.

I'm on the regular tab for the browser app, not in the private/incognito one, but this continues to happen.

Trying to find an answer online leads me to people talking about a "never remember history" toggle, but never where to find it on iOs, just on the desktop browser. The only equivalent I can find for this is the "clear private data" under the data management tab, but when I try to toggle those off for browsing history, cache and cookies, they are auto switched back to on when I leave the settings as there is no way, or indication, of saving.

I don't know if this is something to do with the most recent update(Firefox 115.0) or what, but I'd like to figure out an answer because the continuous having to log in on my own device that I only use into what are my accounts on sites is starting to get frustrating.

Asked by PandoranMama 1 year ago

Last reply by atalanta1 1 year ago

  • Archived

Billón- refund

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it … (read more)

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it won’t allowed me

Asked by Maritza Stenehjem 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Private Tabs (Not Opening On IOS since new 2 days ago vers 127.0)

Your new update has possibly screwed my private tavs opening data because private tabs no longer open when I use the firefox IOS website for my Iphone and it is quite ann… (read more)

Your new update has possibly screwed my private tavs opening data because private tabs no longer open when I use the firefox IOS website for my Iphone and it is quite annoying since I had a lot of private tabs open before this incident occurred Can I please get a response on how to fix this annoying problem by the firefox team and when an update will occur to fix it this from this 127.0 New Update of yours please fix the private tabs from closing on my IOS Iphone device it is quite annoying when I fully exit the app or give me an idea how to fix it.

Asked by Shin Kusane 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Latest iOS update 127.0 closed all my open tabs

Why would your team release a version that closes all tabs in private browser mode? Why would you not list this in your release notes? I only browse in Private mode and … (read more)

Why would your team release a version that closes all tabs in private browser mode? Why would you not list this in your release notes? I only browse in Private mode and prefer to leave tabs open there. Please return the feature or give the user the option to close all tabs on exit

Asked by shane.kee.13 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Privacy concern

Hi, I am a very happy user of Firefox om both Windows an iOS. I have noticed that web site data is stored in Firefox for IOS when browsing in private mode. Can you exp… (read more)

Hi,

I am a very happy user of Firefox om both Windows an iOS. I have noticed that web site data is stored in Firefox for IOS when browsing in private mode.

Can you explain why?

My expectation was, that no data was stored in private mode.

Best regards, Morten

Asked by morten8 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox STILL reverts to non-private browser despite settings

In response to another of my now archived posts, Mozilla emailed me suggesting I update my version, which I had mentioned that I had done. So, to be clear to Firefox/Mozi… (read more)

In response to another of my now archived posts, Mozilla emailed me suggesting I update my version, which I had mentioned that I had done. So, to be clear to Firefox/Mozilla: my phone is completely up to date (iPhone 14 max pro), my Firefox app is completely up to date, all settings are properly set to default to and stay in private browsing mode.

In spite of this, after closing Firefox for a few hours or more, when opened, it reverts to NON private browser, thereby allowing more data collection…which is exactly what private mode is designed to limit.

I have posted this multiple times, and I think in different areas. I have replied to Firefox/Mozilla's email and forum responses that this continues to be an issue in spite of their commentary that they are “working on it.” This has been happening for over a year and does not happen on other browsers; and in spite of me having already done everything they have suggested to resolve this.

Others appear to have this issue. While I have changed to a competing browser, I still prefer Firefox and check back frequently, but there is no movement and there only seems to be limited lip-service from Firefox/mozilla.

Asked by snorg007 1 year ago

Last reply by snorg007 1 year ago