Showing questions tagged:

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS, and can't be found I have looked in all settings to try to find the reason, but don't find anything helpful tnx,… (read more)

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS, and can't be found I have looked in all settings to try to find the reason, but don't find anything helpful tnx, Al email [edited from public] @ec.rr.com

Open 10 50

various GUI elements crash the program if they are displayed more than once

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program some examples: -menu bar menus -the menu button -context menus (website… (read more)

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program

some examples: -menu bar menus -the menu button -context menus (websites with their own context menus do not do this) -preview tooltips

I've tried disabling extensions, turning hardware acceleration off and on and disabling AI to no avail. Disabling the preview tooltips 'worked' but I'd prefer not to disable everything here. Are there any other settings that might help?

Open 7 340

Not responding, connectivity issues, slow deleting

Running Win10, all the sudden I'm getting Not Responding messages, failures to connect to server, and slow deleting of emails. I tried everything: uninstalling/reinstalli… (read more)

Running Win10, all the sudden I'm getting Not Responding messages, failures to connect to server, and slow deleting of emails. I tried everything: uninstalling/reinstalling; running on troubleshooting mode; checking compatibility. Nothing works. Any ideas?

Thank you

Open 5 129

Need to disable VPN in Firefox on Mac via MDM

We need to disable the VPN functionality in Firefox for macOS in our environment using a configuration profile deployed via our Jamf Pro VPN. I have done internet searche… (read more)

We need to disable the VPN functionality in Firefox for macOS in our environment using a configuration profile deployed via our Jamf Pro VPN. I have done internet searches and found suggestions to use either a custom upload or external application configuration profile payload to disable the VPN functionality but have not been able to find a configuration that works.

Can you advise

Open 5 139

excess usage through firefox on Google Pixel 8

My mobile phone contract has run out of its monthly data allowance. It appears from the usage page on the Pixel that on one day 5.6 GB were used through the Firefox app,… (read more)

My mobile phone contract has run out of its monthly data allowance. It appears from the usage page on the Pixel that on one day 5.6 GB were used through the Firefox app, orders of magnitude more than my normal usage.

1. How can I find out which ?tab used the data stream? 2, How can I prevent a re-occurance?

Thank you

Open 4 50

T-Bird won't open / load and must close using Win Task Mgr

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile,… (read more)

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile, and reinstalled thunderbird from thunderbird.net. No change. Then UNINSTALLED T-Bird (profile still intact). Now just attempts to open "Looking up imap.comcast.net", but won't open/connect and to close the app I must use WIN Task Master. Can't get to any msgs, etc. Also, in the past when I was able to open, the banner or bar at the top of the page had hundreds of email icons. I sometime have over 1000 emails in my in-box!! I have years worth of emails in folders on T-Bird which I don't want to loose. Help. Thank you. I have a "working" version (with the "trash" and slow loading issue per above) on my laptop, so I can access suggestions on that version of T-Bird. You could also send any suggestions to x@gmail.com

(PII redacted by moderator)

Open 4 229

macOS System Print Dialog bypasses "Open in Preview" and "Save as PDF" in Thunderbird v152 (macOS Tahoe / Apple M4)

Hello, I am experiencing a severe issue with the macOS system print dialog handling in Thunderbird, which started immediately after updating to version 152. Environment … (read more)

Hello,

I am experiencing a severe issue with the macOS system print dialog handling in Thunderbird, which started immediately after updating to version 152.

Environment

   * OS: macOS Tahoe 15.5.1 (26.5.1)
   * Hardware: Apple M4 (Silicon)
   * Thunderbird Version: 152 (Issue present) / 151 (Works perfectly)

Description of the problem: When I use the native macOS system print dialog within Thunderbird and select either "Open in Preview", Instead of opening the Preview app Thunderbird bypasses the command and immediately sends the document directly to the default physical printer. The same happens with "Save as PDF", the file-saving dialog is first presented, but after entering the filename the document is also sends to the default physical printer rather than being saved.

Steps to reproduce:

  * Open an email in Thunderbird v152.
  * Select Print...
  * in the Print Dialog window, select "Print using the system dialog" 
  * The system print dialog is opened
  * Click the PDF dropdown and select "Open in Preview" or "Save as PDF".
  Result: The document is instantly printed on the physical printer instead of performing the macOS system action.

Steps taken:

  * Tested with Thunderbird v151: The macOS system print dialog works perfectly as intended.
  * Upgraded to v152: The issue appears immediately and consistently.
  * All other applications (Safari, Chrome, Microsoft products, Apple Mail) work correctly 

This seems to be a serious regression in how Thunderbird v152 handles native macOS print system events and dialog actions on Apple Silicon / macOS Tahoe.

Any help or a fix for this would be greatly appreciated.

Best regards, Michel

Open 3 70

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; st… (read more)

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; stores, etc.?

Open 3 250

Prioritized mail notifications

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the … (read more)

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the screen?

Open 3 219

dont sing server

Hello Mozilla VPN Support, I recently purchased Mozilla VPN and installed it on my system using the Flatpak version. My operating system is **Linux Mint 22.2**. The probl… (read more)

Hello Mozilla VPN Support,

I recently purchased Mozilla VPN and installed it on my system using the Flatpak version.

My operating system is **Linux Mint 22.2**.

The problem is that the VPN connects successfully to any server, but after a short time it disconnects automatically. This happens with every server I try.

Interestingly, if I use the Mozilla VPN browser extension, it works correctly and stays connected. However, the browser extension does not provide access to all the countries that are available in the full VPN application.

Could you please help me determine why the Flatpak application keeps disconnecting and whether this is a known issue with Linux Mint 22.2 or the Flatpak version?

If you need any logs or additional information, I would be happy to provide them.

Thank you for your assistance.

Kind regards, Nikos

Open 2

what the hell is so difficult about making a stable, working browser?

there's damn near always problems, pages display funny, dont load, the browser has its own " loading circle" temp files/cache is still a problem? do you guys know its 202… (read more)

there's damn near always problems, pages display funny, dont load, the browser has its own " loading circle" temp files/cache is still a problem? do you guys know its 2025 and browsers still cant handle temp files? mozilla has ZERO help. no wonder everyone uses chrome. but they suck a$$ too.

Open 1 110

Firefox VPN not working

VPN isn't working. I'm in Italy for a week, but live in the US and want to sign up for NordVPN in the US today. But, NordVPN wants to charge me Italian tax, and must th… (read more)

VPN isn't working. I'm in Italy for a week, but live in the US and want to sign up for NordVPN in the US today. But, NordVPN wants to charge me Italian tax, and must therefore know my location.

How do I show that I'm in the US?

Open 1 40

How can I adjust the VPN settings when the target website blocks access???

Okay, 2 of my financial accounts are not available when using Mozilla VPN. What I get is an internet error message like this: "" Access Denied: You don't have permission… (read more)

Okay, 2 of my financial accounts are not available when using Mozilla VPN. What I get is an internet error message like this: "" Access Denied: You don't have permission to access "http://raymondjames.com/" on this server.

Reference #18.2824c317.1780333873.7f8f1ac1

https://errors.edgesuite.net/18.2824c317.1780333873.7f8f1ac1 ""

Do you know the technical reasons for this? And can you recommend anything I can do about it? Yes, this is the latest Mozilla VPN and Firefox 151.0.2 versions on my older Win 10 desktop.

Dennis MacMahon [edited email from community support forum]

Open 1 50